Payment rejection

I signed up at this specific casino on July 15, 2026. I completed the requested verification process; my documents were checked, and I was verified immediately. The casino offered a 175% first-deposit bonus, with a minimum deposit of €20. I deposited €30 and selected the 175% bonus plus 150 free spins. The bonus was credited instantly. While playing, I lost my own funds and continued with the bonus balance of €52, which was subject to a 35x wagering requirement. I met the wagering requirement; according to the terms, the maximum withdrawable profit was 10 times the bonus amount—meaning €520. I finished with a balance of €663.67, but the casino deducted €143.67, and...they left me with a balance of exactly what I was entitled to: 520 euros. I requested the withdrawal via bank transfer because there was no option for Skrill, which is the method I had used for the deposit. Today, 16/07/2026, they cancelled my withdrawal, claiming I was using multiple accounts and alleging illicit activity. I calmly explained exactly what I had done—s­tep­-by­-st­ep—­reg­arding the bonus requirements, yet they kept insisting I had violated the rules. I am attaching a file showing that €143.67 was deducted from my balance. The outcome was that I didn't get paid; instead, they branded me a rule-breaker and accused me of using multiple accounts—even though I had only signed up yesterday.