Reclami su PokerStars Casino

PokerStars Casino - Account frozen with €1,600 balance

Hello,I am an Austrian citizen who joined PokerStars. I followed www.betstars.eu=skybet.de=starsweb.pokerstarscasino.eu (you can check by yourself ...

PokerStars Casino - Frozen my account without any reason with my funds in it

I have been trying to get pokerstars to respond to my emails since 7 May. When I tried to log on they asked me to email their support team as they had ...

PokerStars Casino - Account Frozen ignoring numerous emails and chat

- Account Frozen April 10th 2020 with approx $85 USD having played a home game with friends. - I emailed support April 10th - no response.- I re-sent ...

PokerStars Casino - Verification & no reply from the casino

Good afternoon,I have joined Pokerstars casino 23 April 2020. Deposited 408 eur and played Live games. I was good luck and won. 30 April 2020 first ...

PokerStars Casino - Unable to withdraw my funds

I have tried on several occasions for the past 2 week to withdraw my winnings out of poker stars circa £11,000. I have made contact and sent all my ...

PokerStars Casino - Withdrawal cancelled and playing rights revoked

I have tried to withdraw a fair amount of money from pokerstars on Friday. Today that withdrawal was cancelled by them without my request to do so? My ...

PokerStars Casino - Locked my account and ignoring my emails

I opened account in this casino on April 24 I made deposit and lost my money after few days(27.04) I made new deposit 850 eur but after 5 minutes I ...

PokerStars Casino - Ignoring mails for weeks

Hi, I recently joined pokerstars around the end of March, about 6 weeks ago, deposited a few hundred pounds and had no issues playing. Then a few days ...

PokerStars Casino - Still waiting for my withdrawal

I was told the funds in my account (£104,851.03) were to be sent for a manual withdrawal last Tuesday (26/04) and would be processed within 72 hours ...

PokerStars Casino - After deposit account frozen and no reply from support

On the 31.03.2020 I deposit in my account, after that my account got frozen! I tried to get in touch with the support ever since but there is no reply ...

PokerStars Casino - Ignoring verification request and emails

Since April 19th, I have submitted the documents required to cash out $3975 (ID and bank statement) on three different occasions. PokerStars has ...

PokerStars Casino - Frozen Account With Attempts at Contact Ignored

I opened an account with Pokerstars on 13th April 2020. I deposited and played 1 SNG.On 20th April I tried to log in again. I received a message ...

PokerStars Casino - Bonus given only partially

Recently I've registered on Pokerstars.cz and deposited more than 20$ with the bonus code "FORTY" and after that, I've received a bonus of 5$ twice. ...

PokerStars Casino - Delay in processing payment

I applied for a withdrawal after winning my first tournament on April 19. On Apr.20 I received an email asking for verification so I did that and sent ...

PokerStars Casino - Frozen Account

Account Frozen:===============I received this email from [email protected] on Saturday 4th April 2020 ...

PokerStars Casino - Not Verifying my Account event after sending ALL documents

Manage to setup and account even managed to deposit my account, but as soon as I decided to play they froze my account. Received an email few hours ...

PokerStars Casino - Request of payment unanswered

I have made a request for withdrawal form pokerstars on the 30/03/2020 and I am still yet to receive confirmation. Spoke to the staff 3 times on live ...

PokerStars Casino - Slot freeze during winning feature

Hello,I was playing at Pokerstars casino, Ginie jackpots megaway slot. When a Genie wilds feature comes, the game is freezing at the payment point. I ...

PokerStars Casino - No email response to account restriction

I am writing a compliant because I do not know what else to do. I made a PokerStars account on the 3rd of April and shortly after depositing £150 my ...

PokerStars Casino - Ignoring refund request

I joined this site last week at the recommendation of my son and used his phone. Not sure if that is what the problem was or not (joining on my sons ...

PokerStars Casino Account lock with no explanation for days

I have been a member for 20 years. Out of the blue When playing one day I I got a message flash up saying we are doing a routine security check on ...

PokerStars Casino - Revoked playing privileges

Hello, I recently logged in my Pokerstars account and deposited 30$ but when I tried to register for a tournament I got a pop-up message which said ...

PokerStars Casino - Frozen account with no reason explained

My account has been frozen without a reason presented, I had one game and I received a message that my account is frozen. I have contacted The support ...

PokerStars Casino - Endless Routine Security Investigation

I’ve had my account restricted pending a “routine security inspection” claiming it with only be for a few minutes or I would receive email ...