Reclami su PokerStars Casino

PokerStars Casino - Account frozen

To whom it may concern,My account was frozen on Saturday February 6th 2021. I don't understand why. I have emailed Pokerstars numerous times. They ...

PokerStars Casino - Closed account, but delayed withdrawal of remaining funds

I asked to close my account. Before that I made a withdraw request via skrill. They told me at the phone that they will pay my withdrawal and then ...

PokerStars Casino - Account investigation in Pokerstars

Hello. My last complaint hadn't enough information so I'm going to give everything I know. I received free spins on Diamond Stars in the Pokerstars ...

PokerStars Casino - Restricted Account, Delaying Withdrawal

My account is saying it is tenporarily restricted for routine security checks. I have sent my id photos to verify account. I have a £40 withdrawal ...

PokerStars Casino - Refused to refund my deposit

I deposited cash into Pokerstars, and then submitted a withdrawal on the same evening without using the money. They have sent me an email saying that ...

PokerStars Casino - Restricted account to play

Hello! One month ago my account was restricted to play on PokerStars. When I contacted through email they asked me to send documents, so I did. But ...

PokerStars Casino - Account is still blocked, no info why

Hi my star account is blocked for “ routine security reasons... I have contact and did what I asked for(send my new passport and an utility bill but ...

PokerStars Casino - Still waiting to receive my funds

Hi, Pokerstars decided to refund my deposits and requested my docs. I'm awaiting a withdrawal for over 2 months now. I sended the requested documents ...

PokerStars Casino - 'Randomly' chosen for a security check

I received a message from pokerstars on the mobile app that my account has been randomly chosen for a security check and that it may take a few ...

PokerStars Casino - Withdrawal pending for too long

Hi, I submitted a withdrawal and after more than a 3 weeks my request is still pending. I submitted all of my documents they requested to get verified ...

PokerStars Casino - Spin&Go 100 leaderboard bonus not rewarded

Hello,I scored 215 points on the Spin and Go 100 leaderboard on Monday, 7th December. I can't remember any occassion where this score was not good ...

PokerStars Casino - Verification Hold

I've been with PS since the early 2000s. I never had a problem before until recently when I tried to change my address on earlier this month. After ...

PokerStars Casino - Account was flagged during a routine security check, no further response

On Saturday 29 November,20 I signed up to Pokerstars to play poker and casino. I deposited 678 USD to play, as soon as I deposited I got kicked out of ...

PokerStars Casino - Account Frozen with Withdrawal pending

Hi,I recently deposited £100 on Pokerstars, and was able to gamble up to an amount of £1480. I withdrew this amount as I was pleased with what I'd ...

PokerStars Casino - Missing Withdrawal via Wire Transfer

I made a withdrawal with PokerStars over 10 days ago of USD $100. I have emailed them numerous times about it and there reply was that it has already ...

PokerStars Casino - Ongoing account verification process with no responses

Hey,I joined the PokerStars few weeks ago and I played couple slots and few blackjack hands. At the end I got lucky and got my account balance to 1450 ...

PokerStars Casino - Stopped communication without payment

Hi, I am writing my issue with the poker stars.I withdraw 400 dollars on the 21st of October , in the meantime, my IBAN number on Revolut changed.I ...

PokerStars Casino - Account restricted as soon as pending withdrawal time frame ended

Hi,I play since a few years at pokerstars.eu casino, after i made deposits from over 1000 euros just in the last month this time i made a deposit from ...

PokerStars Casino - Account blocked for 2 weeks due to random security check

My account was blocked after a deposit for random security check. It’s been over 2 weeks and have not received any emails or information from ...

PokerStars Casino - Already verified but still no reaction and no withdrawal

So i played with this pokerstars account for a while. I deposit a lot (thousands of euros) and never had winnings and requested an withdrawal. The ...

PokerStars Casino - Bank rejected withdrawal

So 2020-07-09 i did withdrawal 177eur. and 2020-07-13 i got call from bank that they rejected withdrawal and resend money to PokerStars bank.After ...

PokerStars Casino - No contact from casino

I made an account at PokerStars over two months ago, upon loading a deposit the account was auto locked out for security reasons. Iv tried logging in ...

PokerStars Casino - Confused Account Migration

As I moved recently from UK to Malta, wanted to change address/country on my account. In order to do that by information provided at the website I had ...

PokerStars Casino - Account frozen, no customer support, unable to withdraw

For close to a month now my account has been frozen at pokerstarscasino. I wanted to withdraw my winnings and requested for an old withdrawl method to ...