Bonus-Probleme - Seite 7

PlayLuck Casino - Withdrawal unfairly declined

I made a deposit of $ 200 and accepted a 100% bonus. The 2 conditions are to bet 35x the bonus and do not place single bets equal to or greater than ...

ZenCasino - Refusing to provide full gaming log

Good day!I have an unresolved situation with ZENCASINO.Immediately after registration, I successfully passed the verification, providing my passport ...

Lilibet Casino - Lilibet scam people on their Facebook in relation to the giveaway

HelloLilibet organized a giveaway on its Facebook page where you could win valuable prizes (link to giveaway -> https://www.facebook.com/LilibetCasino ...

TonyBet Casino - Not honoring their own bonus offer

Tonybet sent me exclusive 100% bonus (+freespins) offer by email. Terms to get that bonus was that i have to wager my deposit 1x and then the bonus ...

Bitkingz Casino - Refusing to honor the 'special' bonus offer they send me themselves

Hello,On February 21, 2021, I received an email from a VIP Manager named Fiona ([email protected]) who presented me with a 50% bonus on my next deposit ...

Spinia Casino - Bonus for new level denied with absurd reason

On February 16th 2021 I reached the VIP level status "Rookie" at Spinia casino. The Rookie level promises 5 Euro bonus and I indeed received a ...

Slottyway Casino - Canceled €300 balance citing a vague bonus rule

So i registered to casino on title and got welcome offer of free spins. I completed them and the wagering and at that second i completed it my balance ...

True Flip Casino - Bonus offer not honored

I registered an account with True Flip Cadino, via askgamblers.com welcome bonus offers, and the casino will not honour the additional 60 free spins. ...

Casinoin - Won't let me withdraw due to attaching bonus wagering requirements to no-bonus cash deposit

Hello,I have a complaint regarding a wrong bonus release. My first deposit was in value of 100 Euros with a bonus of 120 Euros. I have attached the ...

Will's Casino - Unfair confiscation of €4,000 winnings

In the middle of november I have made a deposit at wills casino and won 4000 euros in slots. My winnings were canceled and only deposit was left. The ...

Betrebels Casino - Welcome bonus not credited accurately

Today I register on betrebels and deposit 2000INR(27.12$) to claim 100% deposit bonus on casino but I got 10% bonus 200INR instead,I tried emailing ...

Casinoin - No bonus on deposit

So I made my first deposit via skrill for a 100% bonus and I didn't get it. I contacted support and the answer was it will be added manually. After 3 ...

Cobra Casino - Misleading promo, not honouring 100 percent cashback due to loss of first deposit

First of All I signed up through Askgamblers Back in August and they were offering 20 no deposit spins on sign up. Live Chat said no there is no such ...

EUSlot Casino - Not honoring their own VIP program

Hi,I've tried to get some clarity from this casino regarding my member level but i'm not satisfied with the answer and believe its not correct. I've ...

Casinoin - Cancellation on winnings from deposit where bonus not used

Hi,I ask for help from the Askgamblers team to assist in resolving a dispute with a casino.On July 28 I registered at Casinoin.io and used the welcome ...

Universal Slots Casino - False advertising

Bonus was given via email for 20 wager free no deposit spins.Tried to activate it to no avail and contacted chat to be told the following (copy is ...

GoWild Casino - Not paying out my withdrawal of €1,900

I registered on GoWild casino and took the welcome bonus, I played the famous normal twin spin that is not against the rules with a 5€ bet and alot ...

LibraBet Casino - Sending promotions and do not add the bonus, now forcing me to wager deposit prior refunding

Dear all,Over the past few days (included today) I received from the Librabet casinos offers to my account.I got 3 promotions, they have send to my ...

Das Ist Casino - Failed on restricted counties

hello and thank u that u provide help on those situations.as i prove with my documents screenshots and email chat transcript that casino accept ...

Dazzle Casino - Improperly applying terms

I signed up with Dazzle Casino and deposited £200. I received a £200 bonus. I read their bonus terms thoroughly and they mention that the max bet on ...

SlotsMillion Casino - Terminated withdrawal for breaching bonus terms, no further justification provided

I was told to contact support in email that my withdrawal was denied. So I logged into the casino and my withdrawal was denied and no money was ...

SlotsMillion Casino - Withdrawal denied and account frozen for ''non-recreational use of bonuses''

Hey,I played on SlotsMillion and was fortunate enough to make a withdrawal after playing with the given bonus money. However, they contacted me via ...

Casinoin - Applying bonus terms for a CASH deposit after big win

I have attached a screenshot to this complaint so that it is clear what I am trying to explain.On 13/5/2020 I deposited twice at Casinoin. My first ...

Golden Star Casino - Disconnected in Bonus game

Hi,I have registered with golden star casino about week ago,the last deposit that i have made of 500 CAD,i was lucky and won 3911 CAD,and i continue ...

Playamo Casino - Been accused of violating bonus terms without any proof

Hi, I Deposited $75 dollars and received a 100% bonus.Ultimately I had to wager 50x the amount (50x75=$3,750)I wagered the whole bonus and was able to ...

Casinoin - Adding and applying bonus term retroactively in order to avoid paying €10,850 of legitimate winnings

I played a 100% welcome bonus on 13.5.2020, with 500 euros. I ended up winning 10 850 euros from their campaign, and this is where the trouble began. ...

CasinoEuro - Alleged breach of bonus terms without any further justification given

Dear Sirs and Madames,it is about the online casino casinoeuro.com. The operator of this website is BML Group Ltd, Maltese company registration number ...

Betway Casino - Bonus not given according to T & C

I won 3 cards on blackjack table on 17/11/2019 UTC. 2 was yellow card and 1 was red card. But it was not credit in my account so i go for hel by live ...