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Lilibet Casino - Lilibet scam people on their Facebook in relation to the giveaway

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Unseriöses Casino Lilibet Spielothek
Grund Bonus wurde nicht gutgeschrieben
kamcio Polen
Veröffentlicht am 19. März 2021

Hello

Lilibet organized a giveaway on its Facebook page where you could win valuable prizes (link to giveaway -> https:­//w­ww.f­ac­ebo­ok.c­om­/Li­lib­etC­asi­no/­pos­ts/­264­376­285­071747 ).

Fewer people took part in the competition than there are prizes, so of course each participant should receive a prize. On March 15, on the day of the awards, Lilbet wrote on they Facebook that they had contacted the winnings directly, but no one received any awards, although as I mentioned earlier, there were fewer participants than prizes, so everyone should receive something (I enclose a link as confirmation to their Facebook post with the information about sending a message to the winners. In the comments you can read that nobody won https:­//w­ww.f­ac­ebo­ok.c­om­/Li­lib­etC­asi­no/­pos­ts/­278­521­253­657250 ). Lilibet on Facebook does not reply to messages regarding this 'giveaway' in which they scammed the followers. The chat on lilibet casino website also does not answer the question of why everyone did not receive some prize even though there were more prizes than participants.


Most likely, Lilibet will not respond to this because they deceived the followers by 100%, so I am asking Askgamblers to significantly reduce the rank of this casino due to fraudulent practices towards players.

Veröffentlicht am 22. März 2021

Dear Kamcio,
Thank you all for your interest in our Facebook raffle and your feedback!

We can ensure you that we have given prices to the qualifying players, but have decided it is best not to write their names and usernames publicly as a means of security.
In case you have liked and shared our post in the timeframe of the raffle, we encourage you to contact us either here or at [email protected] providing us with your Facebook name, so we can double check your account.

Kind regards,
Lilibet Team

Veröffentlicht am 22. März 2021

Dear Kamil,

We apologize for missing your username when crediting the prizes.
Please check your account and enjoy your gift!

Regards,
Lilibet Team

AskGamblers
Veröffentlicht am 22. März 2021

Dear @kamcio,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

kamcio Polen
Veröffentlicht am 22. März 2021

Dear @Askgamblers,
i am currently communicating with Lilibet casino support to clarify this situation. As soon as I receive all the information in order to verify the state of the situation, I will write immediately here.

Veröffentlicht am 22. März 2021

Dear AskGamblers,

As stated above, we have already credited Kamcio with their prize and we believe the case should be resolved.

Regards,
Lilibet Team

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