18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones


Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones
Mejores
section image
section image

Restringido

Betsafe Casino está restringido en tu país, por favor prueba estas alternativas:

Dragonslots Casino
6.3 /10 5
Nuevo
NeoCasino
5.8 /10
Nuevo
ZuluSpins Casino
5.8 /10 2
Nuevo
Blitz-go.bet Casino
5.6 /10
Nuevo

Betsafe Casino

Nuestra calificación CasinoRank
7.1/10
CasinoRank
Calificación de los jugadores 107 Reseñas
6.6/10
107 Reseñas
Tiempo de respuesta a quejas 39 Quejas
2 días el medio 39 Quejas
Lo que nos gusta
  • Aprobado por eCOGRA
  • Certificado de Confianza de AskGamblers
  • Gran cantidad de tragamonedas y juegos de casino
Lo que no nos gusta
  • Poca variedad de métodos de pago
  • Chat en vivo disponible solamente en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Betsafe Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.betsafe.com/es
Establecido
2006
Licencias
Malta Gaming Authority
Propietario
Programa de afiliación
Idiomas
inglés, español, polaco, finés, sueco, noruego
Tipo de casino
Juego Instantáneo, Móvil

Información general sobre Betsafe Casino

Betsafe Casino es una de las marcas de apuestas deportivas más reconocidas en América Latina. Algo para destacar en esta reseña de Betsafe, es que su casino cuenta con un buen puntaje en el CasinoRank, casi 100 revisiones de jugadores de Betsafe y el Certificado de Confianza de AskGamblers, el cual solo otorgamos a casinos seguros, transparentes y orientados a sus clientes.

Betsafe es un casino en línea que ofrece bonos de bienvenida y una gran selección de juegos. Fue establecido en 2006 y es propiedad de BML Group Ltd Casinos, empresa autorizada y regulada por las autoridades de Malta y Suecia.

El sitio disponible en doce idiomas, el español entre ellos, algo muy conveniente para los jugadores de América Latina. Y es más conveniente aún para jugadores de Perú, ya que tiene una versión en español exclusiva para jugadores de este país. Más detalles en esta reseña de casino de Betsafe.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Betsafe Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Betsafe Casino - No me llegan los 50 giros gratis para el juego Starbucks
Hola, ví una publicidad de betsafe en la cual indicaban que por crear una cuenta y realizar un depósito de 40 soles te daban 50 giros gratis en uno de sus juegos de casino, específicamente en Starbucks, aparte de la jugada gratuita para apuestas deportivas, esta última si me llegó, al notar que los 50 giros gratis no me llegaban procedí a buscar su asistente en línea mediante el chat en vivo que brindan, la persona que me atendió me indicó que me apoyaría en una par de ocasiones y luego de realizar sus revisiones respectivas me indicaba que ya se me había habilitado los 50 giros por lo cual me pidió cerrar sesión e iniciar nuevamente en el casino, pese a esto el problema continuó y me indicó que le envíe captura de pantalla del juego y me brindó un correo muy distinto al que pertenece a la casa de apuestas, esto lo noté ya que el nombre del correo indicaba betssom, y tal como sospechaba cuando envié el correo me indicaron en betssom que yo no estaba registrado con ellos con ese correo, lo cual era un hecho ya que yo esto jugando en betsafe, cuando esto sucedió mi molestia aumentó ya que me parece poco profesional que ocurra algo así al momento que atienden un problema, por otro lado cuando volví al chat en vivo noté que al enviarme el correo el asistente virtual se desconectó y dejaron mi problema sin resolver y a la deriva, quisiera que al menos tengan la delicadeza de contactarse y puedan brindar una solución a sus clientes, porque la experiencia que llevo hasta el momento es que por un lado realizan publicidad engañosa y por otro lado la atención cuando uno necesita ayuda es pésima, por este medio adjunto las conversaciones como la captura de pantalla del juego
staus Resuelta
Betsafe Casino - Retiro total de fondos Error 20012
Me contacto por éste medio para que me ayuden.
Ya que el operador mencionado (Betsafe) en sus recientes respuestas de hace unos días indica que la cuenta ya está habilitada para el inicio de sesión y el retiro total de los fondos, sin embargo al intentar el retiro figura "error 20012". Se informó de ello al chat y me responde que solo queda esperar, que va derivar el caso (Llevo esperando una solución concreta más de 3 meses) y al informar a su soporte mediante correo responde que intente desde un dispositivo móvil, una pestaña de incógnito y demás.
Se procedió nuevamente a intentarlo en distintos dispositivos y presenta el mismo error.
Realmente es muy frustrante la situación. Es un tiempo demasiado extendido. A raíz de digitar mal mis datos en el registro, en mi 1er apellido digitando Paohuanaco (Siendo correcto Pacohuanaco) omitiendo la letra "c" y en mi fecha de nacimiento digitando 15 por el 16. Al no revisar detenidamente se me pasó, ya que estuve ansiosa por empezar y sumando a ello que sufro de miopía (No contaba con los lentes puestos). Ya al depositar mi dinero e iniciar sesión es donde me doy cuenta, al ingresar a mi perfil y ver los datos equivocados, de inmediato me contactó con el chat e informó sobre los detalles a lo que me sugieren esperar hasta regularizar ello para evitar problemas futuros, por ello no generé ningún movimiento. Y me contacté con soporte a lo cual me solicitaron subir mis documentos en el sistema de la cuenta en "verificación de cuenta". Se subió mi documento de identidad (D.N.I.) en ambos lados, recibo de servicios (El cual figura a nombre de mi abuelo por ser el titular de la vivienda) y una foto mía portando mi D.N.I.
Se cumplió con éxito la verificación de cuenta ya que se envió lo solicitado, sin embargo no me ayudaron sino restringieron mi cuenta e inhabilitaron. Luego me pidieron explicaciones absurdas del por qué mi D.N.I. no coincide con los datos registrados, el porqué figura el documento de un tercero (Supongo que se refiere al recibo de servicios). Se respondió con las explicaciones del caso, pero ello no respondían por semanas. Y tuve que volver a contactar con chat y enviar un correo nuevo tanto a soporte en el idioma ingles y español. Escribí por facebook al mesenger de Betsafe Perú y también en comentarios.
Ya luego de mucho tiempo me responden con lo informado en un principio.
Que mi cuenta se encuentra habilitada para inicio de sesión y el retiro total de los fondos y demás.
Pero aún no me facilitan ello. Más se han encargado de ponerme obstáculos.
Son más de 3 meses que me tienen angustiada y con el estrés que produce dicha situación. Afectando mi salud emocional.
Me produce demasiada tristeza la situación. Reclamo mi dinero ya que me dejan de manos atadas. Y porque ya me hace falta. Es injusto que me perjudiquen así.
Ni que estuviera esperando un bebé o un regalo de navidad. Más empatía y compromiso para resolver la situación.
Espero el apoyo del caso y la pronto solución.
Adjunto capturas.
Gracias.
staus No resuelta
Betsafe Casino - Delayed verification and rejected withdrawal
I started using Betsafe on 22.6.2024 when I deposited 1000 euros into my account, after that I generated some winnings and I withdrew my initial deposit of 1000 euros + 50 euros winnings (1050 euro withdrawal made 6.7.2024), the withdrawal that time was succcesful. I made another withdrawal of 300 euros 13.7.2024, that one also was successful. Now when I tried to make a withdrawal 30.7.2024 of 2002,99 euros, Betsafe wanted additional verification. Of course I have used betting sites before and I understand their KYC process, so I provided every document that they asked for. I sent in many documents (bankstatements, proof of income, etc.) so that they got exactly what they wanted, but it is all correctly sent in and accepted by Betsafe. Every document they have asked for, I have provided.

8.8.2024 I sent in the last requested document and I have now awaited any news since then. There have been no updates from livechat or email support and they are telling me that they are unable to help until the relevant department have reviewed the documents. I cannot understand why this verification is taking so long.
The requested withdrawal I made of 2002,99 (30.7.2024) euros has now suddenly been cancelled without any action on my behalf so now I am getting worried that there is something else going on.

I have given Betsafe a lot of my time and patience but now I am hoping that this forum might help me solve this case, so we can all move on with our lives.
staus Resuelta
€2002.99

Estadísticas de quejas

Resueltas 35
Cantidad promedio $ 3,733
Duración media de quejas 8 días
Tiempo de respuesta promedio 2 días

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!
¿Te ha parecido útil esta revisión? Regístrate y haz que tu opinión se tenga en cuenta. Log in
Valoración del jugador
6.6/10 107 revisiones

Mejores revisiones de nuestros jugadores

I played at Betsafe with a special welcome bonus offer 300% bonus and 50 free spins with bonus requirement of 50x bonus. I made a deposit of 15 Euros and won around 7 Euro in free spins.

After playing constantly for more then 7 hours (mostly Mega fortune slot) with many ups and downs I lost all the money.

But the most incredible thing was when I saw before my last hand that I ONLY had
wagered around 20 % ! Stay away from this casino!

Betsafe casino it is a place with wonderful amount of games, and also with great service. It is one of the best online casinos, but they have very weak bonus system, and this does not make me rate this casino with 10 stars.

Casino betsafe offers games from many software, including all most populars, even WMS games presented at this website, and of course it is just add them weight.

Customer support at this casino is very fast and reliable. Recently i have some problem with deposit, so was need to open live chat and ask for help. I was need to send new screenshot of my skrill account, i have sent it and customer support check it within few minutes and resolve everything. I love when it is not hard to get what you want from customer support.

Bonuses and promotions are just weakest point in this casino, there is not so many offered bonuses for me, only one bonus per month, and it is 50% bonus. Very rare casino give me freespins bonuses ,or just invite me in some promotions. But good thing that betsafe casino always have new netent games week earlier than others, so i am always deposit here to try new game before it will be released in many casinos.

Withdrawals are instant. Paid instantly to skrill account right after i request it on my skrill account. Recently i requested small withdrawal, and click withdraw. I open my email inbox and there is was already email from skrill that money receieved. Instant withdrawals is of course awesome feature by this casino, and something what i will be happy to see at all casinos that i love.

Overall casino is good, but very small amount of bonuses and promotions. Unfortunately even instant withdrawals can not compensate this, so i can't rate this place with 10 stars. I am want to give 10 stars, but it will be then not honest rating.

Very weak bonus system, and lack of promotions.

Of all the casinos I play at, this one easily has one of the largest selection of games. Whether you like tables, slots, or poker you should find what you want here. My fav part about the casino is the live casino. I could spend days playing live baccarat on this site and by reading the other reviews it looks like I'm not alone.

I had some issues with deposits and withdrawals but the support staff was pretty helpful. Their livechat representatives were knowledagble even when I tried testing them.

Really best part about this casino is the live table games. Suggest you check it out.

Bet safe casino is also a very famous and well reputed casino in the online gambling scenario. This one offers three different platforms for playing games. This is the most unique thing about this casino and I have never seen anything like this in any other casino before. Licensed by Malta which is the most difficult to get and the best one so this means that I need not worry about them cheating on me or something like that. They also have live betting going on all the time. The site is very attractive but I have been on better ones honestly.

I deposit 30 from my E-wallet and took no promotions as they did nit have the ones I opt for. So went straight to the action and started with the video slots. First I played mystery joker and mega fortune but these games were very slow for me and they were new for me as well so I thought of giving them a try as I do it a lot. They have these slot tournaments going on most of the time which is very interesting but I do not take part in them because it is purely based on luck. They send the least emails which is good and also bad for them. How else are we going to know about the new offers or promotions or free spins and all they have to offer. They really need to work on this. I made most of my money from gonzo's quest and card games. I cannot say anything about the variance honestly. But the return to the players is above average.

I withdrew 140 from this casino but took a very long time for me to reach 140 and played here for around 4-5 days. Withdrawals are very fast and no documenting and all needed juts simple and fast process which I really liked a lot and thumbs up for that. ]

This casino is a 8 for me and average support team.

I've been a member of Betsafe for about 3 years now and I'm still satisfy with them.
How did I found this casino? Well I didn't, a friend of mine talked a lot about this casino, he was bragging how he won 3000 eurosfrom playing at this casino.

Out of my curiousity I registered an account there and my friend was generous enough to give me 50 euro for my first deposit (yeah he was very proud of Betsafe).
Most of the time he played the games with my account and all I can do was watch him get excited. After 15 minutes playing I heard him cursing and I know that if he's cursing there's could be one thing, he's losing!

It took me about 3 weeks before I made a second deposit and this time I used my own money and I was able to play without someone breaking. I am a low bet gambler, so with my deposit of 25 euro I managed to play about 3 hours on various video slots. If you keep switching between games (after you hit the big win) it is possible to play that long.

My last deposit to this casino was a few months ago, the only reason of my deposit was because they have expand their games. I know this casino is a good one and I have a good experience with them. I was luckily able to made a few withdrawals without any problem. You can upload your docs in their web site, which is very easy to use, no need to email them for it. I got an email from them as soon as my documents are verified. The only thing I don't like so much was their pending time for withdrawals. It took about 5 working days before I got my money on my bank account.

I will keep playing at this casino, in fact, this week I will make another deposit and hoping to win big or maybe hitting the jackpot! that would be nice. I recommend Betsafe to all my fellow gamblers, like I said before they have great choice of games that you will love.
Betsafe is safe! :D

Usuario inactivo
8/10

Betsafe casino is one of the best ranking casinos here at Askgamblers. This casino uses Netent and Microgaming software. I joined this casino about 20 days ago. Their front page looks very nice and modern. First I decided to check their bonus offer. Among the rest they offer a welcome bonus for new players. It’s a 100% match bonus with wagering requirements of 35 x bonus+ deposit. To take this bonus you have to make a minimum deposit of 15 euros. Its not some extra interesting offer but it’s not so bad either.

Before I made a deposit here I decided to look around their website. In their offer they also have live casino, poker, sports betting and mobile casino. Live chat support is good. That’s very important to me when I choose a casino to play in. I made a 15 euros deposit via Neteller. The first game I chose was Gonzo’s quest. This is one of the best slot games that Net Ent has to offer. It has 20 paylines and some very interesting and original rules. After I earned about 20 euros here I decided to move on to another game.

The 50 euros I had on my balance gave me a bigger confidence to try out the next game on a higher bet. I choose Wishmaster. First I started off with 0.40 euros bet per spin. After some time my balance went up to 60 euros. That’s when I decided to raise my bet to 0.8 euros per spin. I was hoping for a lamp on the screen and a few more after it. I really wanted a big win to appear. But that didn't bring me any good and in a short time I lost about 40 euros. I tried a few more game that Betsafe casino has to offer until I lost all of my money.

I think this is a good and safe casino.

This is my review about my experience in Betsafe Casino. This casino is powered by Microgaming, NetEnt,Cryptologic (WagerLogic), Evolution Gaming.

Many positive things are associated with this casino, and if I would judge it by it's name I would have to agree. But I had to try it out myself and see if all this was actually true. First of all I would say some positive words about their website, digging the black and red combo really nice. So I signed up with ease and made a minimum deposit of 20$ via Neteller cause I was simply testing the casino. After my deposit I claimed the 100% welcome bonus which frankly doubled my balance since this is my first deposit in this casino and this bonus can go up to 200€. So I go to slots and choose The Avenger slot.

I played for 0.80$ per spin, and after about 15 minutes of playing I didn't have any special winning only had some small winning also many empty spins and Avengers Assemble Feature. But after another 5 minutes of playing I got the 3 Avenger signs which unlocked the Wall of heroes bonus. There I had to find three same pictures to proceed further but if you find loki's picture the bonus will end. So I found three Iron man pictures which gave me 9 FS with some increase in multiplier after every 3 spins.

Then again I found three Hulk pictures which gave me another 9 FS. But after that I unfortunately found the loki's picture and the bonus ended. So I pushed the game more but all I got was lots of empty spins so I decided to quit with a nifty profit of over 50$. So in total I had 90$, which I kept on my account cause i was planning on coming back to this casino. I had some contact with their support via chat as far as i can tell they are unprofessional according to me. Overall very nice experience, very nice selection of games, definitely a recommend from me. As far as rating goes, I would rate it with 8/10.

I decided to depo $25 at Betsafe casino only becoz I read that u didn't need id to cash out. The 100% welcome bonus with no free spins was not very enticing but becoz it seemed to offer its players free spins on a regular basis, it compensated for it.

Since I have depo I have not gotten one single free spin or bonus.

I went to live help and asked about it and like all the other casinos in this network I get the same old reply that if I didn't get an email for it or its not in my bonus section than I didn't qualify for it.

They then tell u that even though u didn't get this bonus be sure to look out for future free bonuses in the newsletter which I have been doing and all I'm getting is bloody sports news... nothing else.

Update: I spoke to live help again and was told that I wasn't getting any free spins offers becoz even though I had made a recent deposit at the casino, I had registered here quite awhile ago so I had been removed from the mailing list.

Since they put me back on the mailing list I have been able to claim a few free spins.

At the moment they have a promotion going on where u are given 10 free slots each time wen u opt into the promo for tournaments being held so I have been able to make use of the 10 free spins offered on such games as mega fortune dreams slot and frankenstein slot. During this promo the spins have been offered on a weekly basis with around 2 offers of free spins per week which is cool. The spins however need to be played the day it is offered coz it expires by the end of that day becoz of this I have decided to give them a higher rating.

I think bet safe has the most no. of players registered I have seen in any casino site in the world. They have three platforms inside this casino 1. casino red 2 casino black and 3. Live casino. I played with red casino and in the end even tried the live casino which was very cool and gave us an experience of sitting in a live casino room. I love that they always have some tournaments running for users to win money from. They keep giving me free spins every now and then and I love it because it is like free money.

They also gave me 1005 match up on the deposit of 30 euros I did and got 30 from the casino and I was very happy because I had 0 to play with and it increased my play time with this casino site. I love net entertainment platform because it has a lot of y favorite slots like break da bank and mega joker and the games on this platform are very fast and responsive. They have a nice support team and they helped in the verification process where I always get stuck and I was very happy that they came to help me before I had even asked for it and this shows their concern for us and made me very happy.

Withdrawal takes 15-20 hours which is fine because a lot of casinos which I played with recently take more than 2 to 3 days and even trouble in verification. So I was very happy with this much time being taken. This is one of the few casinos where I loved video poker because I am not really a video poker fan because I think it is very stupid and I managed to withdraw 140 euros from this casino which was processed in my account within a day. I would rate them 8.5 out of 10.

Betsafe casino is my favorite brand across Betsson group. First of all I am happy that they give bonuses to me, also some freespins from time to time, and I can take part in their tournaments and promotions, I am addictive to any kind of tournaments and promotions, and this is really important things for me. Once I won 100 euros on their tournaments on gonzo's quest, and you can't even imagine how happy I was, I am always happy to win some free cash.

In begin of my review I would like to admit that Betsafe casino has really fast payouts, after verification, which took 4 hours after I download my documents on their website, usually all my payouts comes to me within 12 hours, which is great speed. Games selection also great, netent, mg, wms, few more which I did not need. Everything with this casino is great, and I never have any serious problem, but their live chat seems to be a bit unprofessional and not well trained. Once I ask can I know what RTP I had during my session, and agent even not understand what I want from him. Such things should not happen in such casinos, and there is not only one chat session, there was few another problems. For this I will take 2 stars from them.
In total I withdraw from this casino more than 1k$ and they never ask me any additional documents or anything else, everything fast and good. Also a bit bad thing that I did not get any emails with bonuses or promotion, I can see them only when I login to casino, I ask support to resolve it, they said ok, but still nothing, I did not get any emails from them.

Generally this is great casino, best from Betsson brands, and I will be play there more, as I am happy customer at Betsafe casino. 8 stars.

Noticias del Betsafe Casino

Lee todas las noticias sobre Betsafe Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Kalamba logra una importante integración con Betsson Group
Industria Kalamba logra una importante integración con Betsson Group

Kalamba Games anunció que había firmado un acuerdo para lanzar una selección de sus títulos con el operador de primer nivel Betsson Group, lo que marca un gran empujón a su perfil en los mercados regulados.Los jugadores de más de 20 marcas de Betsson Group, incluidos Betsson Casino, Betsafe Casino y CasinoEuro, ahora pueden acceder a una serie de títulos de la cartera de Kalamba Games, que comprende más de 50 juegos con temas, mecánicas y características innovadoras.Un hito definitivoLa asociación marca el paso más reciente en el crecimiento de Kalamba, ya que la empresa presenta su contenido y servicios a un número creciente de clientes en mercados clave.Andrew Crosby, Director Comercial de Kalamba Games, describió el acuerdo con Betsson como “un hito definitivo para Kalamba Games”.“Su alcance y reputación son insuperables y la integración directa es una marca de lo lejos que hemos llegado como desarrolladores”, dijo Crosby.Betsson le da la mano a Kalamba Games, agregando 50 nuevas máquinas tragamonedas al catálogo de juegos.La integración incluirá tragamonedas en línea de alto rendimiento, como la tragamonedas recientemente lanzada Legend of Senteng y las tragamonedas favoritas de los jugadores, como la tragamonedas Joker Lanterns.Karl Schranz, Director Comercial de Juegos de Betsson Group, también comentó sobre el desarrollo, diciendo que Betsson ha trabajado con Kalamba durante años a través de Relax Gaming “pero es genial expandir esta asociación ahora y traer una selección de sus tragamonedas a los lobbies de juegos en nuestra lista de marcas”.Kalamba Games también firmó recientemente un contrato con Big Time Gaming para poder utilizar su mecánica Megaways en los títulos de Kalamba.

Explora nuestras reseñas de casino expertas

Echa un vistazo a nuestra selección de los mejores casinos en línea y obtén más información sobre cada uno de ellos en sus reseñas.