18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones


Marcar todo como leído

Ajustes

Novedades Promociones Notificaciones
Novedades Promociones Notificaciones
Mejores
section image
section image

Restringido

Betsafe Casino está restringido en tu país, por favor prueba estas alternativas:

Dragonslots Casino
6.3 /10 5
Nuevo
NeoCasino
5.8 /10
Nuevo
ZuluSpins Casino
5.8 /10 2
Nuevo
Blitz-go.bet Casino
5.6 /10
Nuevo

Betsafe Casino

Nuestra calificación CasinoRank
7.1/10
CasinoRank
Calificación de los jugadores 107 Reseñas
6.6/10
107 Reseñas
Tiempo de respuesta a quejas 39 Quejas
2 días el medio 39 Quejas
Lo que nos gusta
  • Aprobado por eCOGRA
  • Certificado de Confianza de AskGamblers
  • Gran cantidad de tragamonedas y juegos de casino
Lo que no nos gusta
  • Poca variedad de métodos de pago
  • Chat en vivo disponible solamente en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Betsafe Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://www.betsafe.com/es
Establecido
2006
Licencias
Malta Gaming Authority
Propietario
Programa de afiliación
Idiomas
inglés, español, polaco, finés, sueco, noruego
Tipo de casino
Juego Instantáneo, Móvil

Información general sobre Betsafe Casino

Betsafe Casino es una de las marcas de apuestas deportivas más reconocidas en América Latina. Algo para destacar en esta reseña de Betsafe, es que su casino cuenta con un buen puntaje en el CasinoRank, casi 100 revisiones de jugadores de Betsafe y el Certificado de Confianza de AskGamblers, el cual solo otorgamos a casinos seguros, transparentes y orientados a sus clientes.

Betsafe es un casino en línea que ofrece bonos de bienvenida y una gran selección de juegos. Fue establecido en 2006 y es propiedad de BML Group Ltd Casinos, empresa autorizada y regulada por las autoridades de Malta y Suecia.

El sitio disponible en doce idiomas, el español entre ellos, algo muy conveniente para los jugadores de América Latina. Y es más conveniente aún para jugadores de Perú, ya que tiene una versión en español exclusiva para jugadores de este país. Más detalles en esta reseña de casino de Betsafe.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre Betsafe Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Betsafe Casino - No me llegan los 50 giros gratis para el juego Starbucks
Hola, ví una publicidad de betsafe en la cual indicaban que por crear una cuenta y realizar un depósito de 40 soles te daban 50 giros gratis en uno de sus juegos de casino, específicamente en Starbucks, aparte de la jugada gratuita para apuestas deportivas, esta última si me llegó, al notar que los 50 giros gratis no me llegaban procedí a buscar su asistente en línea mediante el chat en vivo que brindan, la persona que me atendió me indicó que me apoyaría en una par de ocasiones y luego de realizar sus revisiones respectivas me indicaba que ya se me había habilitado los 50 giros por lo cual me pidió cerrar sesión e iniciar nuevamente en el casino, pese a esto el problema continuó y me indicó que le envíe captura de pantalla del juego y me brindó un correo muy distinto al que pertenece a la casa de apuestas, esto lo noté ya que el nombre del correo indicaba betssom, y tal como sospechaba cuando envié el correo me indicaron en betssom que yo no estaba registrado con ellos con ese correo, lo cual era un hecho ya que yo esto jugando en betsafe, cuando esto sucedió mi molestia aumentó ya que me parece poco profesional que ocurra algo así al momento que atienden un problema, por otro lado cuando volví al chat en vivo noté que al enviarme el correo el asistente virtual se desconectó y dejaron mi problema sin resolver y a la deriva, quisiera que al menos tengan la delicadeza de contactarse y puedan brindar una solución a sus clientes, porque la experiencia que llevo hasta el momento es que por un lado realizan publicidad engañosa y por otro lado la atención cuando uno necesita ayuda es pésima, por este medio adjunto las conversaciones como la captura de pantalla del juego
staus Resuelta
Betsafe Casino - Retiro total de fondos Error 20012
Me contacto por éste medio para que me ayuden.
Ya que el operador mencionado (Betsafe) en sus recientes respuestas de hace unos días indica que la cuenta ya está habilitada para el inicio de sesión y el retiro total de los fondos, sin embargo al intentar el retiro figura "error 20012". Se informó de ello al chat y me responde que solo queda esperar, que va derivar el caso (Llevo esperando una solución concreta más de 3 meses) y al informar a su soporte mediante correo responde que intente desde un dispositivo móvil, una pestaña de incógnito y demás.
Se procedió nuevamente a intentarlo en distintos dispositivos y presenta el mismo error.
Realmente es muy frustrante la situación. Es un tiempo demasiado extendido. A raíz de digitar mal mis datos en el registro, en mi 1er apellido digitando Paohuanaco (Siendo correcto Pacohuanaco) omitiendo la letra "c" y en mi fecha de nacimiento digitando 15 por el 16. Al no revisar detenidamente se me pasó, ya que estuve ansiosa por empezar y sumando a ello que sufro de miopía (No contaba con los lentes puestos). Ya al depositar mi dinero e iniciar sesión es donde me doy cuenta, al ingresar a mi perfil y ver los datos equivocados, de inmediato me contactó con el chat e informó sobre los detalles a lo que me sugieren esperar hasta regularizar ello para evitar problemas futuros, por ello no generé ningún movimiento. Y me contacté con soporte a lo cual me solicitaron subir mis documentos en el sistema de la cuenta en "verificación de cuenta". Se subió mi documento de identidad (D.N.I.) en ambos lados, recibo de servicios (El cual figura a nombre de mi abuelo por ser el titular de la vivienda) y una foto mía portando mi D.N.I.
Se cumplió con éxito la verificación de cuenta ya que se envió lo solicitado, sin embargo no me ayudaron sino restringieron mi cuenta e inhabilitaron. Luego me pidieron explicaciones absurdas del por qué mi D.N.I. no coincide con los datos registrados, el porqué figura el documento de un tercero (Supongo que se refiere al recibo de servicios). Se respondió con las explicaciones del caso, pero ello no respondían por semanas. Y tuve que volver a contactar con chat y enviar un correo nuevo tanto a soporte en el idioma ingles y español. Escribí por facebook al mesenger de Betsafe Perú y también en comentarios.
Ya luego de mucho tiempo me responden con lo informado en un principio.
Que mi cuenta se encuentra habilitada para inicio de sesión y el retiro total de los fondos y demás.
Pero aún no me facilitan ello. Más se han encargado de ponerme obstáculos.
Son más de 3 meses que me tienen angustiada y con el estrés que produce dicha situación. Afectando mi salud emocional.
Me produce demasiada tristeza la situación. Reclamo mi dinero ya que me dejan de manos atadas. Y porque ya me hace falta. Es injusto que me perjudiquen así.
Ni que estuviera esperando un bebé o un regalo de navidad. Más empatía y compromiso para resolver la situación.
Espero el apoyo del caso y la pronto solución.
Adjunto capturas.
Gracias.
staus No resuelta
Betsafe Casino - Delayed verification and rejected withdrawal
I started using Betsafe on 22.6.2024 when I deposited 1000 euros into my account, after that I generated some winnings and I withdrew my initial deposit of 1000 euros + 50 euros winnings (1050 euro withdrawal made 6.7.2024), the withdrawal that time was succcesful. I made another withdrawal of 300 euros 13.7.2024, that one also was successful. Now when I tried to make a withdrawal 30.7.2024 of 2002,99 euros, Betsafe wanted additional verification. Of course I have used betting sites before and I understand their KYC process, so I provided every document that they asked for. I sent in many documents (bankstatements, proof of income, etc.) so that they got exactly what they wanted, but it is all correctly sent in and accepted by Betsafe. Every document they have asked for, I have provided.

8.8.2024 I sent in the last requested document and I have now awaited any news since then. There have been no updates from livechat or email support and they are telling me that they are unable to help until the relevant department have reviewed the documents. I cannot understand why this verification is taking so long.
The requested withdrawal I made of 2002,99 (30.7.2024) euros has now suddenly been cancelled without any action on my behalf so now I am getting worried that there is something else going on.

I have given Betsafe a lot of my time and patience but now I am hoping that this forum might help me solve this case, so we can all move on with our lives.
staus Resuelta
€2002.99

Estadísticas de quejas

Resueltas 35
Cantidad promedio $ 3,733
Duración media de quejas 8 días
Tiempo de respuesta promedio 2 días

Reseña este casino

Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!
¿Te ha parecido útil esta revisión? Regístrate y haz que tu opinión se tenga en cuenta. Log in
Valoración del jugador
6.6/10 107 revisiones

Mejores revisiones de nuestros jugadores

Well, Betsafe Casino is Part of the good known and reputated Bettsson Group so we don't have to discuss about if there trustful :) of course, they are.

Online Support is always friendly and helpful in few languages, very nice games offer is really big, for every type of player verification is fast and easy! I really like this.
Withdraws are normally made in max 12 hours, mostly faster, also very good, could be instant:), but the time frame is ok.
The games have a good rtp, I think after a few times playing there

I would recommend Besafe to every Player. No matter if you play slots or others.

I give them a 8 from 10 Stars. 2 Stars less, cause the Bonus wagering is to high and the "not instant payouts" (many casinos offer these, so you maybe should work on this, Betsafe)

One thing is really not so good at Betsafe, the bonus offers with a 35 time wagering for Bonus and Deposit is much to high, there are many better welcome offers to find, but if you're not a Bonushunter, doesnt matter :)

Hi, And thank you for taking the time to fill in the review. We are happy to hear that you enjoy our casino and would recommend us to others. Additionally we do our best to handle all withdrawals in a timely fashion. A big percentage of our withdrawals are handled instantly, but as this is based on multiple factors, we do need to manually process withdrawals at times, leading to a bit further waiting for them to be processed. I would also like to clarify our wagering terms, and for your convenience I will focus on the German standard bonus for Casino: https://www.betsafe.com/de/top-angebote/deposit-bonus In the above mentioned bonus the wagering requirements are 40x the bonus amount, and the deposit amount is not a part of the wagering. Please note however that this is based on slots, and the wagering percentage is lower on other game types. As we offer multiple bonuses the terms can also be different from bonus to bonus, and also based on the country the customer lives in. You are however more than welcome to contact our Customer Support department if you have any questions regarding our bonuses.

user avatar

Support is very active to address and help players through players portals and forums like this one.
And surprisingly won some cash from a tournament there.
So thx for that Betsafe 😊

The main negative for South African players using your site is there is honestly nothing there for us in terms of loyalty, we are not able to receive the welcome bonus, and are left out of many of your promos well I speak for myself. Your sister casino Bettson, has daily offers, a casino loyalty that we can use and I dunno compared to your competitors they far outweigh you in terms of loyalty to SA players, and I really don't care about ZAR not being an available currency as it really is worthless. Butall in all I was just being honest and expressing my point of view to hopefully try steer South African players In a direction where they get rewarded more just my opinion I play at lots of casinos and review many on different sites.
I'll still pop in and visit you guys.

Hi Cnichas Thank you for your reply.  For us, your opinion is extremely important and we appreciate all feedback from our customers. When it comes to our promotions, we´re always aiming to offer a wide selection of different offers to accommodate all our customers. Regarding South Africa, we will look into the opportunity to offer a welcome package to new customers, but cannot give any guarantees at this point.  If you have any questions directly related to your player account, please contact our customer service team who will are happy to assist you with any questions you might have.  Have a great day and once again, thank you for your feedback.  Kind regards,

user avatar

I like the way the black and red goes so well on the banner / logo. Apart from that nothing probably change my mind, if they changed their customer view of South African players.

SA players must stay away from this casino they value us less than dry stale toast, loyalty is not rewarded here despite playing there for years and no promos giving to SA players there are far far better casinos for SA players that value us. This place is full of arrogance and bs.

Hi Cnichas. We are sorry to hear that you believe that SA players are not valued on Betsafe Casino. It would be great if you could tell us the exact reason why you believe this to make sure that we rectify from our end if needs be. We have high esteem for all our players no matter where they come from, hence if you believe that you have been not treated well please explain to us what has happened and we will take it on board to investigate further. I look forward to your reply. Thanks

user avatar

Betsafe is a casino I joined back in 2014 according to my mail, but I made my first deposit here only a few days ago. They have a great site with nice, easy navigation and offer a few gaming platforms like Slots, Live Betting, Live Casino and Poker.Live chat support is available and their operators are kind and professional. I had a few issues to resolve and Elsa was more that eager to help.

From the bonuses this casino has a 100% match bonus up to 200 euros plus 50 free spins on Gonzo. The minimum deposit to take this bonus is 15 euros but it has a pretty high wager of 35 x bonus + deposit. I really like their selection of slot games. They offer games from NetEnt, Micorgaming and my favorite NextGen Gaming. I think the only reason I made a deposit here is because they offer these slots. The casino has a few complaints but all of them are resolved and has a high rating. The pending period here is 12-24 hours and E-wallet payments are processed within 24 hours. This is a descent withdrawal frame so I think this is a safe casino to play in.

I decided to make a deposit here and take their welcome bonus because I had only 20 euros on my Neteller and I need some nice promo to boost my balance. I was hoping to get some solid wins from the free spins. I made a deposit, activated the bonus and the free spins were added automatically. From the free spins I won about 12 euros. I was hoping for more but you can’t complain from free spins. It could have been even less. So I started playing with a solid 52 euros and enjoyed some of my favorite slots. Still in the end I didn’t manage to make a withdrawal and lost my balance.

I will make a deposit here again but this time I hope I will be luckier.

- Fast withdrawals, if you deposit via Trustly and withdraw with it you get cash in 10 minutes to your bank. First time takes little longer of course.

- Great online support.

- Nice looking site.

- Good bonuses and more bonuses to loyal players.

- I have been playing in this casino continuously over 2 years, one of my favorite casinos for sure!

I want little more bonuses but still perfect casino to play games and have fun.

Betsafe is a brand you will come across often in the online gambling domain. But I always try to find out for myself to see if the expectations are met. The same went for Betsafe Casino when I decided to join. They offer a decent sized welcome bonus and a wide array of high quality games since they are powered by some of the largest online casino software providers in the world, including NetEnt and Microgaming.

I like the fact that they have so many games and other side products like poker, sportsbetting, live table games and much more. With a slogan like ‘In It To Win It’ I’m all game! Of course I’m in it to win it and won’t be happy with anything else. I did not take advantage of their welcome bonus for online casino games though.

In fact, I wouldn’t even recommend to take their welcome bonus since the wagering requirements are extremely high making it -EV undoubtedly. Maybe if you make a very small deposit of 10 euros or 20 euros it wouldn’t be that bad, but other than that I seriously wouldn’t bother. I started out playing poker first when I joined them. I made a deposit of around 180 euros and saw many options being offered including the most popular eWallets Neteller and Skrill.

Keep in mind that some options charge additional fees which is never nice since your bankroll will be even smaller then. When playing poker at Betsafe I managed to hit a set 3 times in a row and before I knew I was 120 euros up while playing cash games. However, all this didn’t take extremely long as soon I received pocket kings. I of course was happy and was trying to get a reaction, and I certainly got one.

From the player next to me holding pocket aces. Good lord, I knew I was in a world of trouble when we both went all in pre-flop for me to end up losing. Later on I lost again with pocket kings to ace-rag. With 240 euros in my balance I decided to play Game of Thrones and lost all my money on that game playing 1.20 euro bets, while also playing a bit of DOA.

I guess it just wasn’t my day. Their support was nice though and was easily to reach to remove some loss limit they automatically have installed for new players. Other than that I can’t comment on withdrawal times since I haven’t made it to a withdrawal myself, but I saw them pay out very quickly to a friend of mine with eWallet withdrawals. Overall a very nice selection of games, with a good presentation and they will probably see me again soon or later.

The welcome bonus definitely isn't one to recommend. I know there are bonus abusers everywhere, but 35x deposit + bonus as WR? Yeah, I don't think so! And neither should anyone else who wants to be able to win something.

Betsafe Casino is powered by Microgaming, NetEnt, Evolution Gaming, Ongame and Play'n GO software. When I registered at this casino, I claimed 100% match deposit bonus + 50 free spins on Mega Fortune Dreams. The wager requirement was 35 x (deposit + bonus).

After I created account, I made small deposit of 20€ and received 20€ of bonus. I tried few games with this money; I played DOA, Spinata Grande and Twin spin. I played in that order and I changed it when I saw that paid poor. I didn't managed to complete the wagering requirements and in the end I lost my deposit and the bonus. I had a few win on these games, but nothing big that could helped me to raise bet and in the end to complete the wager. When I lost the money, I close this casino and came back to it next day, when I remember that I have free spins on Mega Fortune Dreams.

I opened the game and after I used all 50 free spins I had on my balance around 10€. I expected that I will win more from them not only 10€. Later I decided to continue with this game. I had to complete the wager for this bonus of 10€ before I could cash out the winnings. So after 1 - 2 hours of playing i completed the wager. I received 3, 4 free spins features which paid around 20€ every time. Later I decided to withdraw around 70€. After I made request, they asked me to sent them my documents. When I sent them, I received money on my e-wallet in 24 hours.

I think this casino is good, I trust them. Beside that they offer sports bets, live casino and poker. If I will receive any interesting promotions/bonus from them, I will definitely claim it.

Fast withdrawals. 24/7 live support chat. Big variety of games. Impressed by the design of the casino too.

Well very rare promotions. Extremely rare. And payout wasn't as I expected. But still remains legit.

I've joined many online casinos and to be quite frank, I know whats good and whats bad. I joined Betsafe about a week ago and I have to say I'm very impressed.

The main things I look for are customer service, withdrawal times and being able to navigate around the site with ease. The customer service without doubt is the best I've come across. Swift and friendly. My first withdrawal took about 3 days so very good. I'm waiting on quite a large withdrawal at the moment so I'm hoping it will go smooth. Clearly, on your first withdrawal you need to send in ID documentation and again this was swift and smooth. Very easily done via your account with progress chart and email once verified.

Great choice of games although I like to play live roulette and lots of nationalities to choose from. I'm happy as it stands. I'm from UK.

Be careful when you accept free spins and bonus. I deposited 20 euro and got 20 euro bonus and some free spins. Ihave been playing for 3 days and my account was over 100e, suddenly they empty my account. I asked why, they said I didnt wager the free spins winning. I think I won 15 euro in free spin.

Noticias del Betsafe Casino

Lee todas las noticias sobre Betsafe Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

Kalamba logra una importante integración con Betsson Group
Industria Kalamba logra una importante integración con Betsson Group

Kalamba Games anunció que había firmado un acuerdo para lanzar una selección de sus títulos con el operador de primer nivel Betsson Group, lo que marca un gran empujón a su perfil en los mercados regulados.Los jugadores de más de 20 marcas de Betsson Group, incluidos Betsson Casino, Betsafe Casino y CasinoEuro, ahora pueden acceder a una serie de títulos de la cartera de Kalamba Games, que comprende más de 50 juegos con temas, mecánicas y características innovadoras.Un hito definitivoLa asociación marca el paso más reciente en el crecimiento de Kalamba, ya que la empresa presenta su contenido y servicios a un número creciente de clientes en mercados clave.Andrew Crosby, Director Comercial de Kalamba Games, describió el acuerdo con Betsson como “un hito definitivo para Kalamba Games”.“Su alcance y reputación son insuperables y la integración directa es una marca de lo lejos que hemos llegado como desarrolladores”, dijo Crosby.Betsson le da la mano a Kalamba Games, agregando 50 nuevas máquinas tragamonedas al catálogo de juegos.La integración incluirá tragamonedas en línea de alto rendimiento, como la tragamonedas recientemente lanzada Legend of Senteng y las tragamonedas favoritas de los jugadores, como la tragamonedas Joker Lanterns.Karl Schranz, Director Comercial de Juegos de Betsson Group, también comentó sobre el desarrollo, diciendo que Betsson ha trabajado con Kalamba durante años a través de Relax Gaming “pero es genial expandir esta asociación ahora y traer una selección de sus tragamonedas a los lobbies de juegos en nuestra lista de marcas”.Kalamba Games también firmó recientemente un contrato con Big Time Gaming para poder utilizar su mecánica Megaways en los títulos de Kalamba.

Explora nuestras reseñas de casino expertas

Echa un vistazo a nuestra selección de los mejores casinos en línea y obtén más información sobre cada uno de ellos en sus reseñas.