- Riesiges Spielesortiment aus über 2.000 Titeln
- Sicher und vertrauenswürdig durch MGA-Lizenz
- SSL-Verschlüsselung schützt Ihre Daten
- Regelmäßige Bonusaktionen
- Kundendienst nicht ganztägig erreichbar
- Kein Hilfebereich
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
Frank Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
- E-Wallets 0-1 Stunde
- Banküberweisungen 1-5 Tage
- Kartenzahlungen 1-5 Tage
- Auszahlungen am Wochenende Nein
- Progressive Jackpot Gewinne None
Frank ist ein 2014 gegründete Online Spielothek , die von Avento MT Limited betrieben wird. Frank Spielothek besitzt die gültige Glücksspiellizenz der renommierten maltesischen Glücksspielbehörde (MGA). Frank ist mittlerweile seit mehr als fünf Jahren in der Branche etabliert und in 16 Sprachen verfügbar, darunter auch Deutsch. Etablierte Spielehersteller wie Microgaming, NetEnt, Play’n GO, Playson, Endorphina und Habanero sorgen für eine umfangreiche und vielfältige Spieleauswahl, auf die wir später in diesem Online Spielothek Test noch genauer eingehen werden.
Nicht zugelassene Länder
Spieler, die in einem der folgenden Staaten ansässig sind, dürfen sich aus rechtlichen Gründen momentan leider kein Spielerkonto bei Frank anlegen und somit nicht am Echtgeldspiel teilnehmen: Australien, Großbritannien, Griechenland, Portugal, Litauen, Slowakei, Serbien, Tschechien, Slowenien, Rumänien, Italien, Türkei, Frankreich, Schweiz, Spanien, Dänemark, Belgien, USA u.a.
Bitte beachten Sie, dass es stets in Ihrer Verantwortung als Spieler liegt, sich darüber zu informieren, ob Glücksspiel in Ihrer Gerichtsbarkeit erlaubt ist.
Online Spielautomaten
Die abwechslungsreiche Spielesammlung von Frank besteht aus über 2.000 hochwertigen Spielen. Diese stammen sowohl von etablierten Branchengrößen als auch von innovativen Nischenstudios. Eine kleine Auswahl für Sie: Microgaming, NetEnt, Evolution Gaming, Betsoft, Play'n GO, NextGen Gaming, 1x2Games, Blueprint Gaming, Quickspin, Yggdrasil Gaming, Playson, Thunderkick, Amatic Industries, Betdigital, Big Time Gaming, Elk Studios, Endorphina, Lightning Box, Booming Games, Push Gaming, Habanero, Pragmatic Play, Red Tiger Gaming, Chance Interactive, Red Rake Gaming, EGT Interactive, Playtech, Tom Horn Gaming, Iron Dog Studios, Oryx Gaming, Fantasma Games, Rabcat, Relax Gaming, Just For The Win, Genesis Gaming, SG Gaming, Nolimit City, Wazdan und viele andere.
Im sehr nutzerfreundlich gestalteten Spielebereich der Frank Spielothek können Sie aus den folgenden Kategorien wählen: Beliebte Spiele, Neue Spiele, Spielautomaten, etc. Sie können sich die unzähligen Frank Spiele praktischerweise nach Hersteller sortieren lassen. Eine Suchfunktion steht Ihnen ebenfalls zur Verfügung, um schnell Ihr Lieblingsspiel zu finden.
Frank Spilothek legt den Fokus bei seinem Spielesortiment klar auf Online Spielautomaten. Die meistgespielten Spiele sind Hotline, Dead or Alive 2 und Bronco Spirit.
Mobile Spiele
Der mobile Frank Spielothek wird dank des modernen HTML5-Standards ganz unkompliziert über Ihren mobilen Internet-Browser ausgeführt – Eine App müssen Sie sich also nicht besorgen. Die Spilothek mobil ist mit sämtlichen mobilen Betriebssystemen kompatibel, läuft somit auf iOS- und Androidgeräten gleichermaßen reibungslos. Das mobile Spieleangebot der Frank Spielothek umfasst Hunderte Slots und wird ständig erweitert.
Kundenservice
Den Kundendienst der Frank Spielothek erreichen Sie täglich von 10:00 bis 19:00 Uhr per Live Chat. Selbstverständlich wird Ihnen bei Frank Spielothek auch per E-Mail zügig weitergeholfen
Leider gibt es bei Frank Spielothek jedoch (noch) keinen Hilfebereich, der Antworten auf häufig gestellte Spielerfragen geben könnte.
Sicherheit und Fairness
Die Frank Spielothek verwendet die neueste SSL-Verschlüsselungstechnolog, um den Schutz Ihrer persönlichen Daten und Transaktionen zu gewährleisten.
Durch die Lizenz der renommierten maltesischen Glücksspielbehörde (MGA) wird außerdem sichergestellt, dass alle in der Frank Spielothek verwendeten Zufallsgeneratoren zertifiziert und vertrauenswürdig sind. Somit wird Ihnen stets ein faires Spiel mit absolut zufälligen Ergebnissen garantiert.
Online Spielothek im Test: Frank Spielothek
Die Frank Spielothek hat in unserem Online Spielothek Test einen überaus positiven Eindruck hinterlassen. Das liegt zum einen an der gigantischen Spieleauswahl, zum anderen an den schnellen Auszahlungen und regelmäßigen Bonusaktionen. Auch in puncto Sicherheit überzeugt Frank durch den Einsatz der vertrauenswürdigen SSL-Verschlüsselung. Der Kundendienst ist kompetent und freundlich, sollte allerdings in Zukunft ganztägig verfügbar sein.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Frank Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Dear Peach, Thank you for choosing Frank Casino and staying with us for such a long time. All the misunderstandings have been resolved immediately. Unfortunately due to AskGambelers policy, there is no option for user to edit the review or rating. Still we hope you'll continue having good time with us and wish you huge wins in future! We wish you all the best and a great day!
Nonwagering bonuses. It is too complicated to find such bonuses in any casinos. Support is great !
Not founded. I tried to find some . Really . I will let you know when I do it.
Dear Bormaida, Thank you so much for your short review. We are always glad to receive positive feedback, especially since most people react only when a problem comes up, while those who are happy often leave no feedback whatsoever. Our casino is happy when our players are happy. And just by the way, you can grab your bonus for this feedback in your Account. No wagering required. Good luck & have a great day!
They have a big number of games, and many game providers.
This is the worst experience I have ever had at online casino. First I got 10% bonus on my deposit of 120€. I got 12€bonus and I had to wager 4620€ ...my deposit plus the bonus of 12€. I contacted the support and wanted to cancel the bonus, since I am not willing to wager my own deposit money. The support told me that it is not possible to cancel the bonus, the only option is to wait 24 hours and the bonus will be deactivated automatically. Then I decided to just withdraw my money back, but it was impossible. I have made the deposit via my Master Card and everything worked fine, but withdrawing the money wasn't every time canceled. I have contacted again the support, and they answered me that it is not possible to transfer the money back to my Master Card because of the country I am living in. I have never had this issue with any other online casino. They also don't support a standard bank withdraw via IBAN. The only possibility to withdraw my money was via Neteller or Skrill. So I made an account there and made a withdraw request. The request was canceled again, and the support told me that because of technical reasons, I have to deposit first money from my Neteller account in order to withdraw. The point is...Neteller and Skrill are accepting only VISA so I wasn't able to deposit money there, in order to make another deposit to Frank Casino and to withdraw my money. I asked the support at least to transfer me the money in Bitcoin since they are accepting Bitcoin. They refused and told me that this is not possible as well.
Basically my money was trapped there and I was forced to play and lose them all, just because I wasn't able to withdraw. I don't know how this casino is regulated and not banned. Avoid it at any cost.
Dear Ivan, Thank you for your feedback. Please accept our sincere apologies. One of our customer support employees made a mistake and never cancelled your bonus with the wagering requirement. When it comes to MasterCard, however, there's nothing we can do about it. In some countries, we are unable to process payouts to our players via MasterCard payment system. We asked you to make a deposit via Neteller because of safety reasons as the deposit method is not consistent with the payout method. However, in your case, the payment system has been changed regardless of your wish. As a result, your account has been credited with 200 Euro, that's your deposit plus a compensation from Frank Casino to make up for the confusion. Just put a request for payment via Neteller, and it will be processed in the shortest time span. Good luck & have a nice day! Frank Casino Team
They have NetEnt games but that's about it..............
I wrote a review but it got removed. Very weird support......have asked for my account to be closed 4 times and they still haven't done it. They replied with an email actually telling me that I can log out by pressing log out....pffffff
Hi Grzegorz, Grzegorz, I'm aware about the unfortunate situation with our Customer Support Team that they couldn't help you with your problem, I would like to apologize on their behalf. To my knowledge I know that you were playing a game and a problem occurred unfortunately, sometimes this happens and we don't have any influence when it does. We would like it if you wasn't disappointed so we've compensated 200 PLN to your balance, so log in and you're welcome to try your luck again. Best Wishes,
I deposited 3 times in a night. Twice I selected the 100% cash bonus and twice I didnt receive it. I received a apologies from live support and was told they would get back to me asap. Then, they gave me 10 free spins. Its a hustle, and thats a shame. Dont deposit here.
Dear FRANK_PLJWDS3T, We are very sorry that you could not activate bonus 100% on deposit and we would be happy activate it manually for you, but, unfortunately, you spent all money in your account and now you have zero balance, so we don´t have the technical ability to add this bonus with a wager on an empty account. As a result, support manager offered you 10 free spins without a wager or other conditions as compensation. We added to your account 50 EUR without any conditions or restrictions. To receive it you should only activate it in your account. We hope that this offer will be pleasant for you. All the best to you and have a good day.
Awesome selection of games. Theres nothing positive to say.
I simply dont understand how this casino can be rated like that in askgamblers.
They support like 15 different deposit methods inlcuding SOFORT, EPS, Paysafe and so on. But if you check the withdrawmethods there r just 4 or 5 left. And the interesting thing: No possibility to withdraw to your bank account. So if you deposit with your bank account its not possible to send it back :D Never seen that before in any casino.
Point2: They dont have Bonusterms on their page. I checked the T&C but theres simply nothing bout deposit bonuses or something else. As I asked their chat for the bonus terms she just told me a few things like the wagering and so on. As I asked again for written terms I had to logout to see the "Bonusterms" as I clicked on promotions.
Well I wanted to try just a bit there using the 1st dep bonus. And then the next strange thing happened: Minimum Deposit for the 100% Bonus is 50 Euro. 50! And you have to wager your deposited money and your bonus money. Next thing: The deposit bonus is working for a very small range of 50-200 Euro.
There r so much things I've never seen before in any other casino. Then I decided that I dont wanna deposit there and asked chat for closing my account. Well this was hard work too. I asked like 5 times to CLOSE MY ACCOUNT now. And the chat answered me everytime anything else like:
"Fredrik:
I mean, Frank Casino has an official license. Gaming process is controlled by game developer so we do not affect the game."
This was the answer to "Third time now: Close my account".
Unbelieveable. Dont play there. Dont even register there.
Dear GAMBLESTEF, First and foremost, thank you for the submitted feedback! Our company would like to give a clear explanation upon each of the aforementioned points: 1. Concerning the payment methods, specifically, withdrawal requests. Regretfully, our billing system that maintains us, does not support payment functions through all payment systems where you can make a deposit. All this information is described in details in the section ¨Payments Options¨ located at the top of our website. 2. In relation to Bonusterms, unfortunately, it is not clear enough for us to clarify what you ment. Each of the offered bonuses has a clear and concise description situated near each of them under the link ¨More information¨. These conditions are available to all gamers, including you. Feel free to check the conditions of the bonus you asked by following the link down bellow: https://frankcasino.com/bonuses/100-deposit 3. In regards to you account blocking request, we would like to note that you have asked a support representative within one conversation to close your account. The support agent was doing his job and tried to assist you, however, you insisted to have your account blocked, which was done accordingly. Take care and have a great time ahead!
Frank, Frank, how I wished I was dealing with Frank Sinatra instead. At least I could enjoy his songs, old songs but memorable songs, especially his infamous 'My Way' song. With Frank the casino, I couldn't even enjoy any song at all. I thought I could at least enjoy their 100 free spins song, but that went down the drain in the end. Why? I was restricted from any of such free spins offers, and that sucked. So I only got disappointment from this Frank.
Whilst checking up on their Bonus Terms and their general T&C, I found many things that I simply couldn't like at all. I've discussed this in one of the specific topics on Frank Casino, and the explanation given by the casino representative wasn't to my satisfaction at all. Terms like a maximum withdrawal of deposit amount + 30%, for one. If I deposited 50 EUR, as the casino so required, the maximum amount that I could withdraw from making any win was a blardy ridiculously low amount of 65 EUR! What the argh kind of a withdrawal term is that?! I have never ever seen such a term anywhere before, and at Frank was the first time! Well, this Frank was certainly having it 'His Way'! Not caring at all about all the others that disagree with it!
If there was anything that I do like about this Frank Casino, I could say something on it, but I don't have anything at all to say! Whatever free spins that the casino offers, they aren't available to me. Even if they were, I would only be able to transfer 20 EUR of the free spins winnings into the Bonus account, whilst all other winnings amount would be removed. Lots of other casinos have a 100 EUR limit, so those casinos would be much better places to deposit and play at! So Frank, you ain't no Frank Sinatra, so you cannot have it 'your way' with me. I'll have it 'my way' all the way! Hahaha.
Dear Afi4wins, As I mentioned in private message, we don't have a bonus "30% on the deposit" in T&C of Frank Casino more than half of the year. And just like you said, that your review is based on the circumstances that you had exsperienced in 2016. Hope we are done with it. But I´m still trying to understand why do you think that we have limits for a win from free spins, and why this sum is 20 euro instead of 100 euro. Please don’t mistake us with any other casinos. In Frank Casino we have never made any limits for winning from free spins. We have never had such conditions. And please keep in mind, that a win from the free spins has never had any wagering-requirements. It means that you can withdraw all your winning from free spins to your personal account immediately! Also in Frank casino we never used any bonus accounts, where money was transfered to, like you said. We have checked your account in Frank Casino and find out that you have never made any deposits or made any spins. We will be grateful if in the future you will make s review based on the real experience, instead of some assumptions. So it will be great if you edit your review by removing from it at least the things that does not take part in our Casino, we have added 20 usd to your account ( without any wagering-requirements), so you can get the real experience playing in Frank Casino. I hope, this will help you to to estimate all advantages of Frank Casino in full. Have a wonderful day.
Wide range of slots to play on, and the slots are as far as I have seen HD and they run smooth!. I deposited 20 euro and won 100 not so long after that.
My withdrawal is being processed I hope, that was the only part that was unclear for me about the whole site. Will update when I have some news.
I've registered and made a deposit with 100% first deposit bonus. After opening the game my bonus is gone. (I didn't make any bets).
Support responded me that the 100% bonus to me was replaced by 50 freespins by the minimum bet. They refused to return my deposit bonus.
I didn't like this treatment and I'm asked to return my deposit back to my e-wallet. Support replied that it's impossible, and my deposit must be wagered 3x times. Clear deposit without any bonuses!!
For me unacceptable wagering my own money without bonuses. Then they offered to give me back my deposit, leaving a 10% commission.
In this casino I lost my money does not even begin to play)
Be careful. In this casino fraudulent t&c.
Dear TolTol. We would be very thankful if you could send us your e-mail for us to see the history of your deposits and registration bonuses. Concearning your subject, we can inform you that 100% bonus had been declined because you activated another bonus offering (50 free spins in particular). Every player get a warning before the bonus activation, telling them that currently the activated bonus is (100% bonus in your case) will be deactivated and if the player doesn“t agree with this he can press the «refuse» button. You probably press the button of confirmation. No automatical bonus change can exist. It will be much more easier for us to solve this issue if you will present your e-mail used during the registration on Frank Casino. Best wishes and have a nice day!
Good collection of games, haven't had chance to try out customer support, at least it's easy to find?
Nothing anymore, really. List of games is vast and cute. Didn't really enjoy their logo.
Seriously, now I'm glad I played my balance after I have now read all the comments here. Would have been super pissed after few weeks when my withdraw would have been declined for some reason.
Withdraw request does nothing for some reason, really nice way to have people keep playing and playing when the money you are trying to withdraw stays playable for 12 hours. There are no customer support after 12am? Even the contact info is blank, no email address showing nor phone number. Really weird.
I asked for 7 days cooling period on my account 30hours ago. Still was able to log in and play, money was still playable on my account even tho I requested the withdraw 30hours ago.
Stay away from this casino.
Dear Tamenor! Thank you for your feedback! Withdrawal of funds are processed withing 24 hours from the time of generating a money withdrawal request. Sometimes you can get the money within an hour or two, but certainly no later than 24 hours. Currently, our support team is available from 8.00 am till 22.00 pm GMT, but in June our Support Team will be available 24/7. As for the empty email and telephone fields, we bring apologies for this inconvenience. This issue will be resolved ASAP. We kindly ask you to give us your email address which is connected to your account. We will check the reason of the decline of your withdrawal request which was made 30 hours ago and answer to all your questions as soon as it possible. At the moment we can't solve your problem, because we are not able to identify your account. Best Regards.
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I liked Frankcasino a lot, everything was fine with them like 6months ago. But now, I'm unhappy. I deposit 280€, I got around 8k€ in Book of Dead in free spins, I wanted to withdraw money. But it was rejected. I send them, all documents what they ask, and of course I was playing as well. And when I had only 200€ in my account only them they accepted my withdraw. Before that, I couldn't get anything. I will never deposit again in this casino. With another casino, don't have so much problems.