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Boaboa Casino

Unsere Bewertung CasinoRank
4.9/10
CasinoRank
Spielerbewertung 37 Bewertungen
Beschwerdebeantwortung 12 Beschwerden
1 Tag durchschn. 12 Beschwerden

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Ansicht des Herausgebers

Das Boaboa Casino beeindruckt mit einer übersichtlichen Casinoseite, die von einer impresiven Auswahl an hochkarätigen Softwareanbietern unterstützt wird. Somit wird für eine qualitativ hochwertige und abwechslungsreiche Spielerfahrung gesorgt. Die benutzerfreundliche Oberfläche und der Fokus auf eine rund-um-die-Uhr Kundenunterstützung schaffen ein einladendes Casinoerlebnis.

Was uns gefällt
  • Beste Online Spielautomaten von Top-Anbietern
  • Mobile Casino
  • Mit SSL-Verschlüsselung gesichert
Was uns nicht gefällt
  • wenig Werkzeug zum verantwortungsbewussten Spielen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Boaboa Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://boaboa.com/de/
Gründungsjahr
2017
Lizenzen
The Philippine Amusement and Gaming Corporation
Partnerprogramm
Sprachen
Englisch, Deutsch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino

Allgemeine Informationen zum Boaboa Casino

Boaboa ist ein innovatives und lizenziertes Online Casino, welches den Kunden die Möglichkeit gibt, in die einzigartige Welt der besten Spielothek-Unterhaltung und der besten lizenzierten Online Spielautomaten sowie Online Casino-Spiele mit hohen RTP von Entwicklern wie NetEnt, Microgaming, Pragmatic Play, Yggdrasil, ISoftBet, Elk Studios und vielen mehr, einzutauchen. Boaboa Casino ist von der Regierung von Curaçao lizenziert und reguliert.

Mehr Informationen zum Casinoanbieter finden Sie in unserem detailierten Online Casino Testbericht.

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Boaboa Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Boaboa Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

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Freispiele
50 Freispiele
Freispiele N/A
Umsatzanforderung für Freispiele N/A
Mindesteinzahlung €20

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Boaboa Casino hinterlassen haben.

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Boaboa Casino - Konto geschlossen Boaboa

Sehr geehrtes AskGamblers-Team,


am 30.07.2025 habe ich beim BoaBoa Casino einen Gewinn von 3.160 € erzielt und am selben Tag eine Auszahlung über 500 € beantragt.


Am nächsten Tag konnte ich mich nicht mehr einloggen, da mein Passwort geändert wurde. Später stellte ich fest, dass auch mein E-Mail-Konto betroffen war. Ich habe den Support sofort über den Live-Chat informiert, mich verifiziert und darum gebeten, mein Konto nur zu sperren, um weiteren Schaden zu verhindern.


Im Live-Chat wurde mir gesagt, dass mein Konto sicher sei und ich eine Bestätigung zur Änderung meiner E-Mail-Adresse erhalten würde. Diese Bestätigung kam jedoch nie an. Seitdem ist mein Konto gesperrt, obwohl ich wieder Zugriff auf meine ursprüngliche E-Mail habe.


Zudem wurde mir im Chat mitgeteilt, dass das verbleibende Guthaben auf dem Konto geringer sei als noch einen Tag zuvor. Das war der Grund für meine Sperranfrage.


Stattdessen wurde mein Konto auf meine Anfrage hin dauerhaft geschlossen – obwohl ich dies nie gewünscht habe.


Ich habe mehrfach versucht, über den Live-Chat weitere Hilfe zu erhalten, aber es gab keine Reaktion mehr.


Als Beweis kann ich folgende Punkte vorlegen:

• Die Antwort-E-Mail, die mir auf Nachfrage zugesandt wurde, in der bestätigt wird, dass mein Konto auf meine Anfrage hin geschlossen wurde, obwohl ich nur eine Sperrung wollte.

• Einen Screenshot der Meldung meines Accounts, die den Sperrstatus bestätigt.

• Eine E-Mail mit der Stornierung der Auszahlung über 500 €, die offenbar auf ein Konto einer anderen Person überwiesen wurde – vermutlich der Hacker.

• Eine E-Mail, die von der Person, die meinen Account gehackt hat, in meinem Namen an den BoaBoa-Support geschickt wurde, mit der Bitte, meinen Account wieder zu öffnen.

• Die Auszahlung von 500 € erfolgte auf ein anderes Konto als das, von dem ich eingezahlt habe, während mein Account gesperrt wurde.


Ich bin die Kontoinhaberin und möchte meinen Zugang wiederherstellen oder mein Guthaben ausgezahlt bekommen.


Ich bitte Sie dringend um Ihre Unterstützung, da ich sonst keine Möglichkeit sehe, an mein rechtmäßiges Guthaben zu kommen.


Mit freundlichen Grüßen


staus Ungelöst
€500
Boaboa Casino - Bonus and closure

Hi, it's been over a month since I heard from my ex favorite casino and I don't know what to do, so I came here to file a complaint as my last resort.

I'll keep it short so here it goes. They owe me more than two thousand in bonuses and cashback, I can't get anybody to talk to me for over a month, and they keep ignoring me.

I send not one or two email on support mail and on vip mail and nothing. I tried to talk with two vip managers that I was assigned to and nobody replied even tho I can see that they had read my messages.

I really didn't know what to do, but the amount of disrespect I am getting from this casino is really incredible...let me just say I am their vip customer from 2023 I think, with their highest diamond status, but this doesn't matter I guess.

And all that led me to ask them to please close my account last week, I even wrote them all the things that they need to hear to really have a reason to close my account but guess what? They didn't reply... it's like I don't exist for them anymore, but of course, I can still give them some more.

I think I can forget the money I was promised, since almost all the vip bonus promotions vas made through Telegram chat and by phone calls from my first vip manager (I have some email, but still...) or am I wrong?

If that is right, I wish only that they listen to my last request and close my account for good and I'll make my peace with some 'good' reviews.

Can you please help me with some advice on what should I do?


Thank you in advance and have a great day, < first name removed >

staus Gelöst
Boaboa Casino - Breached Responsible Gambling Rules
Good day,

I deposited in Boaboa in early December 2018. Deposited around 7K in the begging and reached to 30K.
I asked via chat and Via email to put my account on deposit and playing limits as I am addicted to gambling and I will loose all- their answer was they dont have such function. I was actually begging them to put my account on hold so I dont play my winnings, but no result.They have 0 responsible gambling features.
1. On 12.12.2018 I lost all that I won and my deposits and sent them email to close my account permanently.
2. AS per their terms they should have closed it within 24hrs, but of course not done, well knowing that I am addicted they stared attracting with VIP club and cash backs.
3. On 13.12.2018 I was sure my account is closed, as per my instructions sent to them, but as gambler I wanted to recheck and tried to deposit again and it worked and I started depositing more and more, they were giving cash back bonus and I lost all I had.
4. Now I want to get at least my deposits back from date 13.12.2018 which are in total EUR 13,174. I have all the transactions to Tranello holding highlighted in my bank statements from date 13.12.2018. 3 Bank accounts
Hellenic bank in total eur 6534
Bank of Cyprus personal account in total eur 5360
Bank of Cyprus my company account in total eur 1280
5. On 19 January 2018, when I lost everything already they closed my account

I am sending all attachments via email, if you require more proofs please let me know instead of rejecting my complain, as it takes time to submit.
Many thanks
Regards
Lusine
staus Abgelehnt
€13174

Beschwerde-Statistik

Gelöst 10
Durchschn. Betrag $ 913
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
4.9/10 37 Bewertungen

Top-Bewertungen unserer Spieler

The casino is nice in play, a lot of games that can be played.

THEY ASKED ME to split my withdraw into few (they sugessted to me my maximal witdraw amount) so I need to split it into 9 withdraws... it's shame. Can anyone have similar situation, and make it quicker ?

Dear valued Customer, Let us congratulate you on your winnings! We want to assure you that all of your winnings will be paid out according to the Terms &amp; Conditions of our Casino. Your withdrawal request is being processed now. The Financial Department, asked you to split your withdrawal according to the individual schedule which is composed in accordance with your monthly limits the vip status of your account.So we want to reassure that your future withdrawals will be paid out in the shortest time according to the schedule. We hope this message resolves the misunderstanding we might have created, if you feel that the issue is not resolved, please do not hesitate to contact our Support Team. We will be always glad to see you play at our website! Best regards, Administration of BoaBoa Casino.

user avatar
Inaktiver Benutzer
10/10

This casino is highly recommended, it have a really big selection of games from all the best providers "as I see it"
It is easy to find your way around in there, there is fine deposit and withdrawal options, and their customer support is very friendly.
They also promise in their T&C that your withdrawal will be reviewed and processed within 24 hours.
And they don't have a single complaint here on AskGamblers. And they have a fine reputation as well.
That makes it for me a highly valued casino, to whom i only can give my warmest recommendation.

There is really nothing I dislike, i do have a pending withdrawal, and I can see a player writes something about they split your withdrawals up in rates, but cant find it in their T&C.
I made sure my account was verified by casinos KYC, before I started to play.
I cant tell if the other did as well, or why he had his winnings split?
I cant find anywhere in the casinos T&C why they would do that.
But if they do, then this would be a very big minus, to an otherwise flawless casino.

Dear player, We would like to thank you for your positive review. Also we would kindly ask you to turn to LiveChat and provide your user name, and receive all the necessary help regarding your withdrawal. Best regards, BoaBoa Administration

user avatar

BoaBoa was a discovery of the month for me, I’ve managed to win a great deal, and would recommend the site to all gambling lovers. I would add an extra plus for their choice of payment systems available and great design.

A minus would be the fact that they split withdrawal requests into smaller sums and pay out your winnings in parts. Also, the withdrawal form onsite was a bit confusing, but thanks to Live Chat support I managed to get through it.

Boa! Boa! Where? Nah, it's not that boa snake we're talking about here, but a casino by the name of Boaboa. A strange name no doubt, but I guess some owners really like to be very strange, or very individualistic. So it's either you like the name, or you don't. But of course, a casino's name isn't as important as a casino's performance, so for me, a name is just another name, but a good performance would always stick in my mind. So, how is Boaboa in terms of performance then? Wanna know? Then read on. If not interested, then carry on with whatever you're doing. Hehehe.

What caught my interest in the first place, was Boaboa's offer of 200 free spins. I'm always a sucker for lots of free spins, so Boaboa certainly coiled me up real good! Hahaha. After browsing through all the usual important aspects of the casino, like its T&C, Bonus Terms and other restrictions, I then signed up, took up its no-deposit 10 free spins offer on a game that I have never played or heard of before, played it, didn't win anything worth mentioning, then I logged out. Why so suddenly? Simply because I found out that those 200 free spins offer requires a deposit of 50 EUR, which I think is absolutely ridiculous! That's a lot of initial deposit to make just for trying out a new casino, and I bet lots of players would also refuse to make such a big first time deposit.

However, one month later, I went back to Boaboa and made my first deposit of 15 EUR, the minimum deposit amount required by Neteller, and using the link in Askgamblers that indicated a minimum deposit of 10 EUR to claim the Welcome Bonus and free spins. In truth, this is erroneous! The casino's Live Chat confirmed that only a deposit of 50 EUR minimum would get a 100% bonus and 200 free spins. And what about that Exclusive Offer to Askgamblers of 200% bonus plus 100 free spins? Well, I used this link with my deposit but I didn't get it at all - it has already expired! What I got instead was just a 100% bonus, no free spins included, as compensation for the error in the Exclusive Offer. So if you're intending to take up this offer, better take note of this.

What I like most about Boaboa Casino is that my favourite Microgaming games are available, both Supe It Up and Isis (non-jackpot version). There are many other game providers too, like NetEnt, Thunderkick, Nyx, and so forth, but I'm not really interested in them. What matters most to me are my 2 favourite Microgaming games. Nothing else matters! Hahaha. Needless to say, I spent my deposit and bonus money playing Supe It Up only, from start to finish. The game played as expected, not too good but not bad either. One good win from Supe It Up extended my play time to over 1 hour, but that's about it. I was expecting another good Free Spins game to come, but after doing 342 spins without getting it, my balance went down to zero! Damn! Just not my good day I guess, but I'll certainly be back to chase that good win again another day! Hehehe.

Other than that, I cannot comment much on the other aspects of the casino. I had no chance to make a withdrawal, to test its withdrawal processing time frame, but the Live Chat service was available when I needed it, response from the chat host was fast and helpful, so no complaints from me whatsoever, for now. Hahaha.

The finance department hold the money how ever they want, 10.000sek take me 3weeks to get payout in 10 different payouts.

Dear client, We really do want your impression from our casino to stay positive, and would like to inform you that all your withdrawal requests are already processed by our financial department and will be paid out today during the day. You are welcome to contact us in our Live Chat to discuss your withdrawal limits. Wish you a wonderful gaming time onsite! Sincerely yours, BoaBoa Administration

user avatar

-All the best games ! And they are working without any interrupts :)
-Support is flawless
-Great bonuses with relatively low wagering requirements (40xb)
-Everything just works perfecto here!
-Guaranteed Araxio quality :)

Nothing to dislike. I love these guys. Not so many groups brings us playable and reliable casinos these days. But Im trusting this group 10000%

Nice layout, very good choice of games... 24/7 live chat... Enough deposit methods.

You can not set a deposit limit, even live chat said that they don't have these option, you can not make a self exclusion or a time-out from the casino. I think that's the reason why they don't have an european licence.

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