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Boaboa Casino

Unsere Bewertung CasinoRank
4.9/10
CasinoRank
Spielerbewertung 37 Bewertungen
Beschwerdebeantwortung 12 Beschwerden
1 Tag durchschn. 12 Beschwerden

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Ansicht des Herausgebers

Das Boaboa Casino beeindruckt mit einer übersichtlichen Casinoseite, die von einer impresiven Auswahl an hochkarätigen Softwareanbietern unterstützt wird. Somit wird für eine qualitativ hochwertige und abwechslungsreiche Spielerfahrung gesorgt. Die benutzerfreundliche Oberfläche und der Fokus auf eine rund-um-die-Uhr Kundenunterstützung schaffen ein einladendes Casinoerlebnis.

Was uns gefällt
  • Beste Online Spielautomaten von Top-Anbietern
  • Mobile Casino
  • Mit SSL-Verschlüsselung gesichert
Was uns nicht gefällt
  • wenig Werkzeug zum verantwortungsbewussten Spielen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Boaboa Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://boaboa.com/de/
Gründungsjahr
2017
Lizenzen
The Philippine Amusement and Gaming Corporation
Partnerprogramm
Sprachen
Englisch, Deutsch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino

Allgemeine Informationen zum Boaboa Casino

Boaboa ist ein innovatives und lizenziertes Online Casino, welches den Kunden die Möglichkeit gibt, in die einzigartige Welt der besten Spielothek-Unterhaltung und der besten lizenzierten Online Spielautomaten sowie Online Casino-Spiele mit hohen RTP von Entwicklern wie NetEnt, Microgaming, Pragmatic Play, Yggdrasil, ISoftBet, Elk Studios und vielen mehr, einzutauchen. Boaboa Casino ist von der Regierung von Curaçao lizenziert und reguliert.

Mehr Informationen zum Casinoanbieter finden Sie in unserem detailierten Online Casino Testbericht.

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Boaboa Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Boaboa Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

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Freispiele
50 Freispiele
Freispiele N/A
Umsatzanforderung für Freispiele N/A
Mindesteinzahlung €20

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Boaboa Casino hinterlassen haben.

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Boaboa Casino - Konto geschlossen Boaboa

Sehr geehrtes AskGamblers-Team,


am 30.07.2025 habe ich beim BoaBoa Casino einen Gewinn von 3.160 € erzielt und am selben Tag eine Auszahlung über 500 € beantragt.


Am nächsten Tag konnte ich mich nicht mehr einloggen, da mein Passwort geändert wurde. Später stellte ich fest, dass auch mein E-Mail-Konto betroffen war. Ich habe den Support sofort über den Live-Chat informiert, mich verifiziert und darum gebeten, mein Konto nur zu sperren, um weiteren Schaden zu verhindern.


Im Live-Chat wurde mir gesagt, dass mein Konto sicher sei und ich eine Bestätigung zur Änderung meiner E-Mail-Adresse erhalten würde. Diese Bestätigung kam jedoch nie an. Seitdem ist mein Konto gesperrt, obwohl ich wieder Zugriff auf meine ursprüngliche E-Mail habe.


Zudem wurde mir im Chat mitgeteilt, dass das verbleibende Guthaben auf dem Konto geringer sei als noch einen Tag zuvor. Das war der Grund für meine Sperranfrage.


Stattdessen wurde mein Konto auf meine Anfrage hin dauerhaft geschlossen – obwohl ich dies nie gewünscht habe.


Ich habe mehrfach versucht, über den Live-Chat weitere Hilfe zu erhalten, aber es gab keine Reaktion mehr.


Als Beweis kann ich folgende Punkte vorlegen:

• Die Antwort-E-Mail, die mir auf Nachfrage zugesandt wurde, in der bestätigt wird, dass mein Konto auf meine Anfrage hin geschlossen wurde, obwohl ich nur eine Sperrung wollte.

• Einen Screenshot der Meldung meines Accounts, die den Sperrstatus bestätigt.

• Eine E-Mail mit der Stornierung der Auszahlung über 500 €, die offenbar auf ein Konto einer anderen Person überwiesen wurde – vermutlich der Hacker.

• Eine E-Mail, die von der Person, die meinen Account gehackt hat, in meinem Namen an den BoaBoa-Support geschickt wurde, mit der Bitte, meinen Account wieder zu öffnen.

• Die Auszahlung von 500 € erfolgte auf ein anderes Konto als das, von dem ich eingezahlt habe, während mein Account gesperrt wurde.


Ich bin die Kontoinhaberin und möchte meinen Zugang wiederherstellen oder mein Guthaben ausgezahlt bekommen.


Ich bitte Sie dringend um Ihre Unterstützung, da ich sonst keine Möglichkeit sehe, an mein rechtmäßiges Guthaben zu kommen.


Mit freundlichen Grüßen


staus Ungelöst
€500
Boaboa Casino - Bonus and closure

Hi, it's been over a month since I heard from my ex favorite casino and I don't know what to do, so I came here to file a complaint as my last resort.

I'll keep it short so here it goes. They owe me more than two thousand in bonuses and cashback, I can't get anybody to talk to me for over a month, and they keep ignoring me.

I send not one or two email on support mail and on vip mail and nothing. I tried to talk with two vip managers that I was assigned to and nobody replied even tho I can see that they had read my messages.

I really didn't know what to do, but the amount of disrespect I am getting from this casino is really incredible...let me just say I am their vip customer from 2023 I think, with their highest diamond status, but this doesn't matter I guess.

And all that led me to ask them to please close my account last week, I even wrote them all the things that they need to hear to really have a reason to close my account but guess what? They didn't reply... it's like I don't exist for them anymore, but of course, I can still give them some more.

I think I can forget the money I was promised, since almost all the vip bonus promotions vas made through Telegram chat and by phone calls from my first vip manager (I have some email, but still...) or am I wrong?

If that is right, I wish only that they listen to my last request and close my account for good and I'll make my peace with some 'good' reviews.

Can you please help me with some advice on what should I do?


Thank you in advance and have a great day, < first name removed >

staus Gelöst
Boaboa Casino - Breached Responsible Gambling Rules
Good day,

I deposited in Boaboa in early December 2018. Deposited around 7K in the begging and reached to 30K.
I asked via chat and Via email to put my account on deposit and playing limits as I am addicted to gambling and I will loose all- their answer was they dont have such function. I was actually begging them to put my account on hold so I dont play my winnings, but no result.They have 0 responsible gambling features.
1. On 12.12.2018 I lost all that I won and my deposits and sent them email to close my account permanently.
2. AS per their terms they should have closed it within 24hrs, but of course not done, well knowing that I am addicted they stared attracting with VIP club and cash backs.
3. On 13.12.2018 I was sure my account is closed, as per my instructions sent to them, but as gambler I wanted to recheck and tried to deposit again and it worked and I started depositing more and more, they were giving cash back bonus and I lost all I had.
4. Now I want to get at least my deposits back from date 13.12.2018 which are in total EUR 13,174. I have all the transactions to Tranello holding highlighted in my bank statements from date 13.12.2018. 3 Bank accounts
Hellenic bank in total eur 6534
Bank of Cyprus personal account in total eur 5360
Bank of Cyprus my company account in total eur 1280
5. On 19 January 2018, when I lost everything already they closed my account

I am sending all attachments via email, if you require more proofs please let me know instead of rejecting my complain, as it takes time to submit.
Many thanks
Regards
Lusine
staus Abgelehnt
€13174

Beschwerde-Statistik

Gelöst 10
Durchschn. Betrag $ 913
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
4.9/10 37 Bewertungen

Top-Bewertungen unserer Spieler

Worst casino ever!
I played there a lot and I was always having problems with live support. They are slow and can solve almost nothing without their bosses. They are not honest with their players, bonus wagering is double what they claim, at least in my case and you always have to contact their slow live support to make it right. When my story ended with them in bad term I must add, they didn't respont to me thru any chanel for more than a month and even after complaint here, they didnt respond. Let me just add that I was the highest level player at their casino.

I wouldn't recommend it to anybody, not even my worst enemy;)

What I like about playing in Boaboa Casino is that it has a lot of games that players can choose from. Aside from that, their bonuses are also impressive, especially their welcome package that surely made me sign up with them. It was great and it was worth my money.

This is a great online casino that I have played on. However, what I didn't like about it is that I once had a problem with the deposits and it took too long. Aside from that, it was also quite disappointing that their withdrawal limits are really low. I hope they can improve it.

Fun and highly profitable games but sometimes crashing games. It's not frequent tho and I still enjoyed my stay. The games I played have good RTPs so I still earned. Some reviews here are disheartening but it's not that bad.

Site loads very slow at times. Very repetitive communication and processes for registration and live chat. I don't know if it was my fault but almost didn't play because of this. But the games are really good so I still play here.

All the table games you could ever need apart from baccarat. I miss baccarat but the poker is ok here but they need more live games. I know they cost more for a casino but Boa Boa can afford it!!

Dear valued customer, Thank you for taking your time to evaluate our website. We value every opinion. We appreciate that you have enjoyed our games and enjoyed the time spent on our website. We just wanted to tell you, that we do have Baccarat games on our website too! Do not hesitate to try them on the Live Casino section of the website. It can be either Live casino by Ezugi provider or Live Bacarrat by Evolution Gaming. We hope you will enjoy your favorite game together with us! Should you have any other questions or concerns, do not hesitate to contact our Support team, please. Best regards, Boaboa.com Team

user avatar

They have a lot of providers, including my favourite Bgaming provider in lately. Chat support is ok. I registered here because he was top rated in that time, now I see he slow down.

I deposit here with visa and got money after 10 days, they said they processed after 7 days but money was no show up till 10 day. I was very disappointed with this. I also wait in same araxio casino Cadoola 2 days withdraw on neteller, still write pending, it pass over 48h.

Inaktiver Benutzer
1/10

Can't say anything yet coz... => After making my registration and claiming the AG coin through live support, my experience lasted about 10mins more and ended there for the reason you can read next to CONs !

... Why can people (like me) claim an AG coin via the AG coin sites page when the casino doesn't honour it.
Firstly: when I contacted chat and mentioned I came from AG and wanted to enjoy the joint offering made between AG and BoaBoa Casino; AG Coin € 10, they told me I didn't meet the requirements.
When asked why these were the answers in following order:
- For the first 100 players: Nowhere mentioned on AG website. This is first seen / mentioned on the 'boaboa_freecash_askgamblers' landingspage where Bonus can be clicked.
- When asked where I can check this: The T&C are answered; BUT those aren't anywhere to be found as clickable link on the referral page neither on AG's the ag-coins-casino page nor the boaboa-casino-review page.
- When made clear that the T&C's aren't available starting @ AG, their affiliate, neither on the referral page, their answer was that these "promotions" are an referrers initiative without consent of the casino itself. (for a good order; they asked me where I got the 'contact support for ag coin' from and I delivered a prntscrn).

Conclusion & fine-rogue/malicious detail: I mentioned I would make a complaint through AskGamblers and clicked the send transcript from chat/support for proof later on, twice, I did not receive any copy whatsoever (so I copy pasted the whole thing).

Judge casino on other kwal-ities and please remove them as AG coin casino, first 100 for this specific bonus is such a forementioned fine detail to act big but Be Oh Ha sad Casino-ish.

One of the better AG coin casinos which are actually all pretty good. Livechat people are product knowledgable and quick. Any casino with a monthly 50K cashout limit is normally a good one. No bad things to say at all yet. Keeping my wins in my account but no bad reviews about cashout that I have read.

Good casino overall but the live dealer tournaments only offer loyalty points instead of cash? I cannot see the logic in this as these are pay to play games. Slots are good but there are so many its hard to find the new ones sometimes.

Dear valued customer, Thank you for taking the time to review our website! We value highly all feedback coming from our players and we are always trying to improve the service offered by us. Could you please tell us your username so we can check and provide you with accurate information regarding the situation. Please do not hesitate to get in touch with our live chat service available to you 24/7 and there we would be glad to inform you of all the new games available on our website. We are looking forward to your reply! Kind regards, Boaboa.com Administration

user avatar

Absolutely thrilled to have found boaboa. Fun games that always win and the best staff to assist your every need on hand 24 hours a day. The best livechat.

So many games to choose from. If it's possible, there are too many great games here to play. So always trying to pick a game is the hard eat. But it's hard fun if you know what I mean. Fun games just hard to pick one.

Dear valued customer, Thank you for taking your time to review our website! We highly value each opinion! We are happy to know that you enjoyed your time on the website! It is our goal to entertain our clients and to provide them with the best possible service. We hope you will continue playing with us and from our side, we will improve our services every day! We also want to add, that a good bonus is waiting for you! All you need to do is to contact our support team and to claim it! Should you have any questions or concerns, do not hesitate to contact our team, please. Best wishes, Boaboa.com Administration

user avatar

I found BoaBoa Casino to be super easy to navigate, their interface is pretty cool and nice on the eye. It also has a great pack of promotions and tournaments and LOADS of games to choose from, which is amazing. I am very proud to say that I won from the first try. So I will definitely come back. Thumbs up!

Dear valued customer, Thank you for your time to review our website! We highly value every opinion! It is a high pleasure for us to read your good review, this means that we are on the right path of development of the website! We want to assure you that we will not stop and will keep improving our website and our services. We do everything to satisfy our customers! We will be glad to see you back on the website again! Should you have any questions or concerns, do not hesitate to contact our team, please. Kind regards, Boaboa.com Administration

user avatar

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