Dear AskGamblers team,
I placed a withdrawal of 52.83$ on 11 January 2025 and haven't received it yet after multiple talks with the live chat.
The live chat is useless as I reached out to them 3-4 times but they always answer the same thing again and again.
All my documents are verified and approved, still, they say there is a queue and keep delaying my payment.
Dear AskGamblers team, please do something about this sportaza Casino, this is clearly harassment as my funds are stuck there and I need them, they keep holding them without a reason.
Kindly look into this matter urgently.
Thank you
Beschwerde-Info

Dear Sportaza Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.

Dear all,
This complaint has been reopened as per Sportaza Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Dear Sumeet347 ,
Please be informed that your withdrawal is complete and paid out on our side.
Best Regards
Sportaza Team
I have received the withdrawal. Thank you

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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