Playamo Casino

Playamo Casino - Einzahlung abgelehnt Geld ist weg support tut nichts

€1500

Guten Tag,

am 17 Feb 2024 um 15:29 tätigte ich eine Einzahlung über Sofortüberweisung. Diese war auf Pending und dann auf Abgelehnt wie im Anhang zu sehen. Zwischenzeitlich habe ich Nachweis gesendet dass das Geld vom Konto abgebucht wurde. Habe mit dem Support über 8 mal geschrieben ohne dass sich etwas getan hat. Ich bekomme nur die Aussage unsere Finanzabteilung arbeitet stark dran das Problem zu lösen. das schon seit 2 bis 3 Wochen.

Bitte sendet mir das Geld auf mein Konto schnellstmöglich zurück.

Playamo - Warte auf Auszahlung schon den 12ten Tag

€100

Ich habe am 11.9 eine Auszahlung von € 60,- getätigt schon mehrere Male mit Playamo per Email kommuniziert noch immer nichts auf meinem Bankkonto! Hatte schon mehrere Auszahlungen bis jetzt keine Probleme - Geld war binnen 2 Tagen auf meinem Konto. Bin schon sauer es geht immerhin um einen eher kleinen Betrag! Bitte um Hilfe

Mit freundlichen Grüßen

< voller name geloscht >

Playamo - Playamo zahlt 7400 nicht aus

€60

Hallo zusammen ich habe am 28.05.2020 eine Einzahlung bei Playamo getätigt . Nach kurzen Spins bei Razor Shark hatte ich relativ schnell einen guten Gewinn . Diesen habe ich zur Auszahlung angefordert . Mein Konto wurde selbstverständlich verifiziert. Alle Unterlagen habe ich eingereicht . Seit dem 28.05.2020 warte ich auf 7400€ die leider noch nicht bei mir eingegangen sind . Nach langem Diskussion mit dem Support und nach öfteren belegen anhand von Kontoauszügen das der Betrag noch nicht eingegangen ist , hat Playamo mir ARN Codes gesendet welche ich bei der Bank verfolgen lassen soll. Nun war ich bei meiner Bank diese kann damit gar nichts anfangen. Geld ist immer noch nicht da und der Support fordert immer wieder Beweise das das Geld bei mir nicht eingegangen ist.

Playamo - Verweigert €4,000 auszahlung

€7400

Seit den 12.12.19 versuche ich 4000 Euro auszuzahlen ich habe mit einer prepaid kreditkarte einbezahlt und gespielt die karte hab ich im Geschäft gekauft und aufgeladen ich habe mich bei visa wow registriert und habe playamo das zu geschickt ich habe sämtliche angeforderten unterlagen zugeschickt sie möchten meine auszahlung nicht annehmen aus dem Grund weil auf der kreditkarte nicht mein name drauf steht darauf hin hab ich ihnen einen Screenshot geschickt von visa wow wie ich da registriert bin und ich der Inhaber dieser karte bin trotzdem wird auszahlung abgewiesen daraufhin verlangte ich mit einer anderen auszahlungsmethode auszuzahlen ich habe der letzten 90 tage Kontoauszüge zu geschickt sowie adressnachweise und ausweis trotzdem wird das abgelehnt playamo verlange sogar von mir ein Selfie mit ein Stück Papier auf dem stehen sollte hallo playamo sowie das gestriege Datum das ist eine Frechheit desweiteren werde ich nicht in deutsch betreut sondern in englischer Sprache ich habe mehrmals nach deutschsprachigen Personal verlangt diese bitte wird immer abgelehnt ich bekomme immer nur die selbe Meldung ich soll eine Auszahlung anfordern diese wird dann geprüft ich bitte um Hilfe und Lösung des Problems

Playamo Casino - Casino not respecting Resposible Gambling

€4000

I play in this casino for a while. After I seen that it’s impossible to win and that their slots behave very strangely, I decided to close my account permanently!! I make a request to live support chat and they told me that they are not able to close my account but they will send my request to the relevant department!! After 48 hours my account it’s still open live chat support always have some excuse like : soon as possible , our team work on your request bla bla bla. All I want to say this casino denies my right to protect my self, and not respect the responsible gambling! So Ask Gemblers I need your help!

Playamo Casino - Run around in small withdrawal, shame

I’ve been fully verified on this casino for years, and probably should’ve closed my account when they became blacklisted. I requested a withdrawal almost 48 hours ago, and it’s been in a “Live Queue” since. My VIP says to keep waiting. I’ve requested to be paid out and close my account. And just keep getting told to keep waiting's. The withdrawal is super small to an ewallet. It’s unacceptable the inaction.

Playamo Casino - Casino Playamo not correct to customers

$147

Hello,

The mentioned casino does not have a responsible gaming section so I can block myself for an amount of time in order to stop losing. I asked their support to block my account but they keep offering me bonuses in order to just block it because I do not want to be tempted to play there anymore.

Please help if you can because there is no other way for me to fix this.

Thank you

Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

Playamo Casino - Assistance required: Withdrawal is being cancelled

$3000

Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie

$3102.31

Beschwerde-Statistik

Gelöst 98

Durchschn. Betrag $ 8,148

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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Spielerbewertung

8.1/10 ● 329 Bewertungen

Top-Bewertungen unserer Spieler

Tincert1ni

vor 8 Monaten

10/10

Been on here for like a month. Started with $10, played slots, and won $30. Nothing big, but cool. 🤑 Withdrawals were alright. But, one thing tho, the bonuses? Meh. Not a fan of the terms. They do give cashback, but man, it's not enough to make me feel rich. Still, fun experience overall. 🎰

Hello Tincert1ni, We're so glad you've had a fun experience with us for the past month! It's fantastic you turned your $10 into a cool $30 and that withdrawals were a breeze. We also hear your feedback about our bonuses and cashback. We're always working on making our offers better for our players. Thanks for your kind words! Playamo Casino Team

Playamo Casino vor 5 Monaten

Binderman

vor 8 Monaten

10/10

Deposits instantly, and withdrawals go either to my bank card or e-wallet without a hitch. The best part is doing it all from the mobile app takes less than a minute. Truly the most convenient setup I’ve found. But the first payment can be long, because your data is being checked, it's worth being patient.

Hello Binderman, We're thrilled to hear that you find Playamo Casino's setup to be the most convenient you've found! It's fantastic that deposits are instant and withdrawals to your bank card or e-wallet go off without a hitch. We also appreciate you mentioning the importance of being patient with the first payout—it's a crucial step to ensure everything is secure. Wishing you continued great experiences, Playamo Casino Team

Playamo Casino vor 5 Monaten

Preston98

vor 8 Monaten

10/10

Here is No Need to Worry! And i LOVE it! I always check for local licenses before signing up to any casino, and this one ticks all the boxes. Knowing that it operates under proper regulations made me feel at ease. Plus, they use encrypted payment systems. Like! Like! Like!

Dear Preston98, We're so happy you love Playamo Casino and feel completely at ease here! It's fantastic that our adherence to proper regulations and use of encrypted payment systems give you such peace of mind. We truly appreciate your trust and are delighted to "tick all the boxes" for you! Warmly, Playamo Casino Team

Playamo Casino vor 6 Monaten

Stwz2000

9/10

One of the few places that actually delivers fast payouts without making you jump through hoops. Their games are fair, and I love the live casino options. Wish they had more themed promotions though, especially around holidays.

Dear Stwz2000, We're so glad you found Playamo Casino to be one of the few places that delivers fast payouts without hoops! It's fantastic you enjoy our fair games and live casino options. We've noted your wish for more themed promotions, especially around holidays, and we'll keep that in mind as we plan future offers. Thanks for your valuable feedback, Playamo Casino Team

Playamo Casino vor 6 Monaten

Danimal2020

10/10

I’ve been with Playamo since 2020 and it’s by far my number one casino. The VIP manager hospitality exceeds my expectations cause they go above and beyond to take care of its members. Highly suggest joining if you haven’t tried Playamo yet!

Dear Danimal2020, What an incredible review! We're absolutely thrilled you've been with Playamo Casino since 2020 and consider us your number one casino. It's wonderful to hear our VIP manager hospitality exceeds your expectations by going above and beyond. Thank you for your strong recommendation—it means a lot! Wishing you continued great experiences, Playamo Casino Team

Playamo Casino vor 6 Monaten

Pejenkins

10/10

Overall, this is a casino I trust and genuinely enjoy playing at. Their games payout consistently, withdrawals process swiftly, and customer support treats players respectfully. I just wish they would add more frequent bonus offers for regular users.

Dear Pejenkins, We're truly delighted you trust Playamo Casino and genuinely enjoy playing here! It's fantastic that our games payout consistently, withdrawals process swiftly, and customer support treats players respectfully. We've noted your wish for more frequent bonus offers for regular users and appreciate your input! Thanks for your kind words, Playamo Casino Team

Playamo Casino vor 6 Monaten

Sachel1

10/10

I'm genuinely happy with Playamo casino—deposits and withdrawals have been quick and trouble-free. Their customer support is among the best I've encountered, always ready to help. Only small downside is the occasional lagging on the mobile app.

Dear Sachel1, We're genuinely happy you're so pleased with Playamo Casino! It's fantastic that your deposits and withdrawals have been quick and trouble-free, and you find our customer support among the best you've encountered. We've noted your feedback about occasional lagging on the mobile app and are continuously working to improve performance. Best, Playamo Casino Team

Playamo Casino vor 6 Monaten

Mtava1982

10/10

Website and app are well organised and easy to use. Great variety of slots and live dealer games. Amazing bonuses almost daily. Once verified, withdrawal is super easy and fast! The 24/7 customer support team are always lovely to chat to and they promptly address and fix any issues you might have immediately.
My VIP manager is the absolute best ever!!
She is always willing to help and she regularly sends the cutest emails with amazing bonuses attached!

Dear Mtava1982, What an amazing review! It's fantastic that you find our bonuses amazing and withdrawals super easy and fast once verified.We're especially delighted that our 24/7 customer support is always lovely and prompt, and that you find your VIP manager to be "the absolute best ever"—always willing to help and sending cute emails with amazing bonuses! Your long-term satisfaction means the world to us. Wishing you continued great experiences, Playamo Casino Team

Playamo Casino vor 6 Monaten

Pattybinks

10/10

I love Playamo because withdrawals are very quick. And when we make a withdrawal, it is no longer possible to access this money, so there is less chance of losing everything. The games are very interesting and still pay well.

Dear Pattybinks, It's fantastic that our very quick withdrawals are a key highlight for you, and you appreciate that funds become inaccessible after withdrawal, helping prevent losing everything back. We're also glad you find our games interesting and well-paying. Thanks for your wonderful feedback, Playamo Casino Team

Playamo Casino vor 6 Monaten

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