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Playamo Casino

Unsere Bewertung CasinoRank
6.1/10
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Spielerbewertung 329 Bewertungen
Beschwerdebeantwortung 114 Beschwerden
2 Tage durchschn. 114 Beschwerden

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Meinung der Redaktion

Playamo Casino bietet ein minimalistisches Design mit klar strukturierter Navigation. Dank der klaren Struktur finden Sie sowohl die Spracheinstellungen als auch den Live Chat schnell. Die Sprache lässt sich unten links über das Dropdown-Menü ändern, und die Registrierung ist in wenigen Schritten erledigt. Sie haben zudem die Möglichkeit, sich über ein bestehendes Google Konto anzumelden, was den Vorgang zusätzlich vereinfacht.

Was uns gefällt
  • Auszahlungen ab 10 € möglich
  • Umfangreiche Auswahl an Spieleentwicklern
  • Große Auswahl an unterstützten Sprachen und Währungen
Was uns nicht gefällt
  • Nicht alle Spieleentwickler sind in allen Ländern verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Playamo Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.playamo.com/de
Gründungsjahr
2016
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Englisch, Finnisch, Deutsch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Tschechisch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino

Allgemeine Informationen über das Playamo Casino

Playamo Online Casino ist seit 2016 aktiv und gehört zu den langjährigen Anbietern auf dem Markt. Betrieben wird Playamo von Dama N.V., ein Unternehmen mit Registrierung und Lizenz nach den Gesetzen von Curaçao. Die Webseite ist in 9 Sprachen verfügbar, darunter auch Deutsch.

Das Casino bietet ein strukturiertes VIP Programm. Für jeden Einsatz sammeln Sie Comp Points, mit denen Sie im VIP Ranking aufsteigen. Jede neue Stufe schaltet exklusive Belohnungen frei, die automatisch im Konto erscheinen. Der Fortschritt im VIP Programm richtet sich nach Ihrer Aktivität. Ergänzt wird das Angebot durch vielfältige Missionen und Bonusaktionen.

Eine ausführliche Übersicht finden Sie in unserer Experten Casino Bewertung

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Playamo Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Playamo Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

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Reload Bonus
50% bis zu 250 € + 100 Freispiele, Reload am Freitag
Umsatzanforderung 50xb
Bonus Code RELOAD
Mindesteinzahlung €20
Freispiele
100 Freispiele am Montag
Freispiele 100
Umsatzanforderung für Freispiele 50x
Mindesteinzahlung €20
Match-Bonus
50% bis zu 200 € + 50 Freispiele, 2. Einzahlung
Umsatzanforderung 50xb
Bonus Code SECONDDEP
Mindesteinzahlung €20
High Roller Bonus
50% bis zu 2.000 €, High Roller Bonus
Umsatzanforderung 50xb
Bonus Code HIGHROLLER
Mindesteinzahlung €1000

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Playamo Casino hinterlassen haben.

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Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Gelöst
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Gelöst
$3102.31

Beschwerde-Statistik

Gelöst 98
Durchschn. Betrag $ 8,148
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8.1/10 329 Bewertungen

Top-Bewertungen unserer Spieler

Well, my experience of Playamo has been awesome.

The Majors and big wins really do happen. The competition points and bonuses are great. Wagering requirements on these are fantastic and probably some of the fairest. My favourite games are the quickspin games. Quick payouts after verification sometimes very quick within 1 day to bank account and Visa.

Fantastic 9/10

Only drawback $4000 max withdrawal per day. Hopefully increases. Game selection is vast but could have new ones. Could have an area to set your own limits automatically without going through support.

Hi Axoxo, Thank you for your fantastic review! If you have any more ideas or need assistance in the future, feel free to reach out. Thanks for being a valued player! Best regards, The Playamo Team

user avatar

I love this casino. I also have Elly as VIP host and she is amazing! There is always a good selection of games. And usually new games.
And the deposit/cash out process is easy. Sometimes I feel like if you do win one day, it feels like it won’t let you win anymore for a while. Lol maybe that’s just me 😝
I also like you can cancel any bonus at any time.

I don’t like you can only withdrawal $4000 daily and also that the don’t have some game providers I enjoy like Red Rake for example. Maybe in the future!

Hi Ambie, Thank you so much for your kind words and for sharing your experience! We appreciate your feedback about the daily withdrawal limit and the game providers. We’re always looking to enhance our offerings and your suggestions are valuable to us. If you ever need anything or have more ideas, don’t hesitate to reach out. Thanks for being a part of the Playamo community! Best regards, The Playamo Team

user avatar

Playamo is one of the Direx N.V casinos. I see a lot of negativity about this casino and I am not sure why. For me any legit Direx N.V casino is very good unless they are a copy like sites, then we have a problem. I never had any problem with Playamo casino.

I signed up here over 2 years ago and remember claiming their welcome offer which wa s100% bonus and 100 spins which is spread over 5 days. They give you 20 spins each day with max cashout of 50 euro. I honestly see all Direx N.V sites doing this, and I do not think it should be like that. Any free spins offer that come with deposit should have no max cash out. So, I think this is one flaw that all Direx N.V casinos are guilty off. The offer a broad range of deposit offers and that include e-wallets, credit cards and the nice thing is you can claim bonuses using E-wallets.

They have providers from all over the place and all the popular ones. One thing I like about them or most Direx N.V casinos they do not have a huge collection of restrictions, however the odd casino have games that should not be in that list at all. All Direx N.V casinos block EGT slots because of the Jackpot feature, so be aware of that, and that includes Playamo.

Support can take a while before they respond, the other day I waited about 2 minutes. They did not understand me correctly even though I asked something so simple, yet they clarified something else, and I was like never mind and just left the casino.

I believe withdrawals here are processed quickly, even though I have not requested on yet, but I am planning on claiming my 2nd deposit offer and see if I can do anything useful and hope to make a decent cashout.

Overall they seems great and they possess everything a player needs.

Hi Fiekie247, Thank you for your detailed review and for taking the time to share your experience with us. We’re glad to hear that you’ve had a positive experience with Playamo overall! We’ll take your comments into consideration as we continually strive to improve our promotions and offerings. Thank you again for your feedback and for being a valued member of our community. If you have any more suggestions or need assistance, don’t hesitate to reach out. Best regards, The Playamo Team

user avatar

The website is amazing I love everything about it but they are the manager is the most caring person I’ve met online and the customer service is seriously something that is amazing I’ve ever experienced.

Money was hard to withdraw. But apart from that it was nothing else I could fault maybe sometimes and they were super super super busy with we had to wait for customer service but I will be it.

Hi brimmer999, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our website and customer service. We’re sorry to hear about the difficulties you faced with withdrawals and the wait times for customer service. We’re constantly working to improve these aspects and appreciate your patience and understanding. Best regards, The Playamo Team

user avatar

To be honest I would give it 8 out of 10. Site is easy to navigate, design is simple, fast withdrawals and good guys I had chats with. Verification was rather fast, good variety of games. I have really good times playing here.

Some slots were slow at times, had to reload page and once I had to wait a bit at chat, but they warned there were a lot of requests at a time. Everything else is easy and simple, have nothing to complain about.

Hi JessTung, Thank you for taking the time to share your feedback and for rating us 8 out of 10! We’re glad to hear you find our site easy to navigate, with a good variety of games and fast withdrawals. We appreciate your patience regarding the occasional slow slots and chat wait times. If you have any further suggestions or need assistance, please feel free to reach out. We look forward to providing you with even better experiences in the future! Best regards, The Playamo Team

user avatar

Nothing is good here.
I emailed them a thousand times,Ii want them to close my account, but they don't answer my email. I have gambling problems and I have told them that, but they refuse to close my account.

I emailed them a thousand times, I want them to close my account, but they don't answer my email, i have gambling problems and I have told them that, but they refuse to close my account.

Dear @DROOPY, We would like to investigate this case. Could you please email on [email protected] with the topic Quality Control and provide us with the registered email, so we can make sure that it will never happen again. Thank you in advance and we are sorry for the inconvenience caused. Kind regards, Playamo.

user avatar

Fast verification process. Fast payout processing of withdrawals. Lots of games. VIP reps are helpful and accommodating if you reach out to them. No technical issues and all games normally work with little issues .

I had one payout of $850 since joining, within my first few deposits, however since then it has provided practically no wins, upon thousands $ of deposits. Free spins in gameplay are few and far between, and if you do happen to get up to $200 can take it all with no free spins being triggered.
The min withdrawal of $500 for bank transfer is outrageous, and it’s seems almost impossible based on how poorly the games generate wins.
Customer Service is terrible and can seldom solve a problem.
Unlike most other casinos bank transfer withdrawal cost $, I’m assuming it’s due to the method of transfer the casino uses, whether the charge generates from the Casino or my bank, it doesn’t happen in all casinos.

Hi ttpei, We are deeply sorry to hear about your experience and the issues you've encountered with your account closure request. Your well-being is very important to us, and we take matters related to responsible gambling very seriously. If there’s anything else we can do to assist you or if you have further concerns, please let us know. We are committed to resolving this matter for you. Best regards, The Playamo Team

user avatar

Long time player at playamo, absolutely love it. They have a great loyalty system in place takes a bit to rack up points but great bonuses along the way, I have also managed to get a VIP manager no idea how but they are really helpful.

I can't fault them, only disappointed with the fact that they will display games that are restricted in my country it's annoying because the way to no is clicking the game wait till it loads than a pop up saying how you can not play. It's a minor problem and all I can think of.

Hi Darciejoaa, Thank you so much for your kind words and for being a long-time player at Playamo! We appreciate your feedback regarding the display of restricted games. We understand how this could be frustrating, and we’re working on improving this aspect to ensure a smoother experience for all our players. If you have any more suggestions or need further assistance, please don’t hesitate to reach out. We’re here to help and always strive to make your experience with us the best it can be. Best regards, The Playamo Team

user avatar

I have been a member of the casino for about three years already and cannot say I ever wanted to close my account here or something like that. I am waiting for my working hours to end so I can go home and gamble a bit, trying my luck.
I like withdrawals to be super fast and bonuses are always appropriate.

Nothing I can dislike this casino for. Gambling is a gambling, so we should not increase our demands high for luck is just something that comes and goes.

Hi Arnie, Thank you for being a loyal member of Playamo for the past three years! We appreciate your understanding of the nature of gambling and are pleased to know that you have a positive experience with us. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here to make your gaming experience as enjoyable as possible. Best of luck and happy gaming! Best regards, The Playamo Team

user avatar

There is nothing positive I can say about this online casino as my experience has been bad so far and I don't think I will attempt to further my experience with this online casino.

They do not honor promotions that they offer. 100 free spins upon first deposit? I got 20 free spins and then nothing else. Incompetent live chat assistance team who have no clue what they are talking about and obviously very little training, I was told different things by different members (One staff member told me I would get the 100 free spins as 25 free spins every week, go back a week later and I am told they are all expired) and was not told by anyone about necessary manual activation of promotions.

Hi Googleforth, We're genuinely sorry to hear about your recent experience with us. We take your feedback seriously and are committed to improving our services. Please reach out to our support team directly with your account details so we can investigate the issue with your free spins and provide a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Best regards, The Playamo Team

user avatar

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