Playamo Casino

Live help not helpful at all! Multiple delayed deposits Not being credited or refunded at all. I am a VIP and they don’t care. Keep making excuses when payment provider can prove they have received the payments.

This casino is a joke. After they ignored my request of self exclusion and offering me bonuses just to change my mind, they let me to deposit. I have requested a full refund but of course they denied my request as it was my fault. However, after I've contacted one of ADR organisation and also sent an email to their gambling license provider, they eventually requested my bank details to issue a refund. But guess what? After 3 days of no sign of money in my bank account, I have emailed them again and their response was that it can take up to 14 business days to process the refund.
Be careful with this casino, they are just robbers and liers, taking advantage of vulnerable people.

This casino is a joke. After they ignored my request of self exclusion and offering me bonuses just to change my mind, they let me to deposit. I have requested a full refund but of course they denied my request as it was my fault. However, after I've contacted one of ADR organisation and also sent an email to their gambling license provider, they eventually requested my bank details to issue a refund. But guess what? After 3 days of no sign of money in my bank account, I have emailed them again and their response was that it can take up to 14 business days to process the refund.
Be careful with this casino, they are just robbers and liers, taking advantage of vulnerable people.

Sign up, claimed first deposit bonus go back next to play my free spins to find them cancelled. Spoke to a rude man who told me I had cancelled my bonus he wouldn't help work out what had happened - was just rude 😡😡😡 I closed my account won't be spending a cent there. Worst gaming site ever.

Dear Playamo Team,

I would like to thank my VIP manager Elly. The truth need to be told. I have been playing with lots of online casino and with your casino I have never even had a VIP manager like Elly. She has been treating me as a real VIP this is an amazing experience and I am sure other players who Elly holds their account will say the same. Wish her all the best in this role and future. Thank you again

Has all my favorite games. Easy set up, sign in, deposit, and payout.
I really did like the layout and setup and the online chat support was friendly and helpful. Although they failed to mention some information that would have deterred me from depositing any money.
I do not recommend this casino. They do not like to pay out and will seek excuses to keep the money.

I was unaware I had accidentally started a second account with this outfit. I only signed in and played with the one account I was aware I had. I had deposited close to $1000 by the time I had won, and while I spoke with live support at least once EVERY time I logged in and deposited and none ever mentioned a second account. I finally hit and won $5000. I spent $200 on more spins. Then I requested a payout of $3800 and left $1000 as bankroll. I received an email stating I had a duplicate account, my winnings have been confiscated, this topic is not open for discussion, my account is closed. And that was the end of it. They would not respond with anything other than "This decision was made by casino management and cannot be reversed". I understand more than one account is against the rules. I do not understand the cookie cutter approach to handling this. I clearly was not taking advantage of bonuses or spins. I was an active depositor on the account that won. I haven't used the duplicate account in many months, and even then I am sure I only ever logged into it one time. It was an accident, but I am still out $5800 (my deposits plus winnings). Must be nice to operate so far away from most of your customers. No accountability or impact for operating in the shade.

Well, my experience of Playamo has been awesome.

The Majors and big wins really do happen. The competition points and bonuses are great. Wagering requirements on these are fantastic and probably some of the fairest. My favourite games are the quickspin games. Quick payouts after verification sometimes very quick within 1 day to bank account and Visa.

Fantastic 9/10

Only drawback $4000 max withdrawal per day. Hopefully increases. Game selection is vast but could have new ones. Could have an area to set your own limits automatically without going through support.

I love this casino. I also have Elly as VIP host and she is amazing! There is always a good selection of games. And usually new games.
And the deposit/cash out process is easy. Sometimes I feel like if you do win one day, it feels like it won’t let you win anymore for a while. Lol maybe that’s just me 😝
I also like you can cancel any bonus at any time.

I don’t like you can only withdrawal $4000 daily and also that the don’t have some game providers I enjoy like Red Rake for example. Maybe in the future!

Playamo is one of the Direx N.V casinos. I see a lot of negativity about this casino and I am not sure why. For me any legit Direx N.V casino is very good unless they are a copy like sites, then we have a problem. I never had any problem with Playamo casino.

I signed up here over 2 years ago and remember claiming their welcome offer which wa s100% bonus and 100 spins which is spread over 5 days. They give you 20 spins each day with max cashout of 50 euro. I honestly see all Direx N.V sites doing this, and I do not think it should be like that. Any free spins offer that come with deposit should have no max cash out. So, I think this is one flaw that all Direx N.V casinos are guilty off. The offer a broad range of deposit offers and that include e-wallets, credit cards and the nice thing is you can claim bonuses using E-wallets.

They have providers from all over the place and all the popular ones. One thing I like about them or most Direx N.V casinos they do not have a huge collection of restrictions, however the odd casino have games that should not be in that list at all. All Direx N.V casinos block EGT slots because of the Jackpot feature, so be aware of that, and that includes Playamo.

Support can take a while before they respond, the other day I waited about 2 minutes. They did not understand me correctly even though I asked something so simple, yet they clarified something else, and I was like never mind and just left the casino.

I believe withdrawals here are processed quickly, even though I have not requested on yet, but I am planning on claiming my 2nd deposit offer and see if I can do anything useful and hope to make a decent cashout.

Overall they seems great and they possess everything a player needs.

The website is amazing I love everything about it but they are the manager is the most caring person I’ve met online and the customer service is seriously something that is amazing I’ve ever experienced.

Money was hard to withdraw. But apart from that it was nothing else I could fault maybe sometimes and they were super super super busy with we had to wait for customer service but I will be it.

To be honest I would give it 8 out of 10. Site is easy to navigate, design is simple, fast withdrawals and good guys I had chats with. Verification was rather fast, good variety of games. I have really good times playing here.

Some slots were slow at times, had to reload page and once I had to wait a bit at chat, but they warned there were a lot of requests at a time. Everything else is easy and simple, have nothing to complain about.