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Was ist neu Aktuelle Aktionen Nachricht
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Playamo Casino

Unsere Bewertung CasinoRank
6.1/10
CasinoRank
Spielerbewertung 329 Bewertungen
Beschwerdebeantwortung 114 Beschwerden
2 Tage durchschn. 114 Beschwerden

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Meinung der Redaktion

Playamo Casino bietet ein minimalistisches Design mit klar strukturierter Navigation. Dank der klaren Struktur finden Sie sowohl die Spracheinstellungen als auch den Live Chat schnell. Die Sprache lässt sich unten links über das Dropdown-Menü ändern, und die Registrierung ist in wenigen Schritten erledigt. Sie haben zudem die Möglichkeit, sich über ein bestehendes Google Konto anzumelden, was den Vorgang zusätzlich vereinfacht.

Was uns gefällt
  • Auszahlungen ab 10 € möglich
  • Umfangreiche Auswahl an Spieleentwicklern
  • Große Auswahl an unterstützten Sprachen und Währungen
Was uns nicht gefällt
  • Nicht alle Spieleentwickler sind in allen Ländern verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Playamo Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.playamo.com/de
Gründungsjahr
2016
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Englisch, Finnisch, Deutsch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Tschechisch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino

Allgemeine Informationen über das Playamo Casino

Playamo Online Casino ist seit 2016 aktiv und gehört zu den langjährigen Anbietern auf dem Markt. Betrieben wird Playamo von Dama N.V., ein Unternehmen mit Registrierung und Lizenz nach den Gesetzen von Curaçao. Die Webseite ist in 9 Sprachen verfügbar, darunter auch Deutsch.

Das Casino bietet ein strukturiertes VIP Programm. Für jeden Einsatz sammeln Sie Comp Points, mit denen Sie im VIP Ranking aufsteigen. Jede neue Stufe schaltet exklusive Belohnungen frei, die automatisch im Konto erscheinen. Der Fortschritt im VIP Programm richtet sich nach Ihrer Aktivität. Ergänzt wird das Angebot durch vielfältige Missionen und Bonusaktionen.

Eine ausführliche Übersicht finden Sie in unserer Experten Casino Bewertung

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Playamo Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Playamo Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

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Reload Bonus
50% bis zu 250 € + 100 Freispiele, Reload am Freitag
Umsatzanforderung 50xb
Bonus Code RELOAD
Mindesteinzahlung €20
Freispiele
100 Freispiele am Montag
Freispiele 100
Umsatzanforderung für Freispiele 50x
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Match-Bonus
50% bis zu 200 € + 50 Freispiele, 2. Einzahlung
Umsatzanforderung 50xb
Bonus Code SECONDDEP
Mindesteinzahlung €20
High Roller Bonus
50% bis zu 2.000 €, High Roller Bonus
Umsatzanforderung 50xb
Bonus Code HIGHROLLER
Mindesteinzahlung €1000

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Playamo Casino hinterlassen haben.

Alle Beschwerden anzeigen
Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Gelöst
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Gelöst
$3102.31

Beschwerde-Statistik

Gelöst 98
Durchschn. Betrag $ 8,148
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8.1/10 329 Bewertungen

Top-Bewertungen unserer Spieler

Long time member.

A wonderful trustworthy casino that strives to improve all the time. Nice game selection and super quick cash outs. Decent rewards program with personal VIP service.

My VIP manager Elly is amazing. She will go above and beyond to resolve player concerns in a speedy fashion. Lucky to have her in my corner!

If you’re looking for a solid casino, Playamo is a safe bet 👍🏼

Hi 1morebet, Thank you for your fantastic review! We’re delighted to hear that you’ve had a positive experience with our game selection, quick cash outs, and rewards program. Your continued support and kind words mean a lot to us. If you have any suggestions or need assistance, please feel free to reach out. We’re always here to help and eager to keep improving. Thanks again for being a valued member! Best regards, The Playamo Team

user avatar

Easy to navigate casino , regularly released new games, fair and reasonable play time. I play here daily, mainly due to the ongoing Vip support I receive if needed. Don't seem to ever have a problem , and If there is , vip manager ALWAYS resolves. As a long time player here this is my preferred casino. Some of my biggest wins have been at playamo.

More withdrawal options maybe some different ewallets, or more bank transfer options. An equivalent to paypal spefically for gambling would be great. But im not familiar with this space.

Hi Steve, Thank you so much for your positive review! If you have any other suggestions or need assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with excellent service! Best regards, The Playamo Team

user avatar

I've tried and tested many different gaming sites over the years. After trying Playamo a few times, it quickly became my online gaming home and one of my preferred places to play. This is why:
Games - New games are added frequently and some are accompanied by a great promo that enables you to try them out properly!
VIP Membership Program - consisting of eight tiers and progressing through them is meaningful and the player rewards are generous, in addition to plenty of tournaments and other benefits. Chloe has been assigned a my VIP manager and has provided excellent management of my account.
Support - I've never had an issue with this operator that they weren't willing to help resolve. As a standard, the chat and email based support / communications is very good. If you are a VIP beyond the initial levels, the level of support you receive is even better; with faster responses and familiar personnel looking after you. The comms via email are timely and of good quality e.g. they notify you if you have free spins waiting so they don't expire, new promo notifications.
Wins - I've enjoyed some good wins and long playing time here. In one evening I managed to snag two jackpots here; consisting of $1,500 and $2,500 while playing reasonable wagers (<$1 and <$5 respectively). There have been a few additional big wins of varying degrees in size and A LOT of playtime!!

I find that the website is lacking in navigation features and options to help you explore the large amount of games available. Often I find myself playing the same games on the home screen over and and over. There's no option to create a list of 'favorites' list; and you can only have quick access options to recently played and most popular games.
It would also be helpful if more game information (e.g. volatility, release date) stored on the site alongside the games. Currently you have to refer to external online sources for this info.

Hi Zehn909, Thank you for your detailed and thoughtful review! We’re always looking to enhance our player experience, and your suggestions about adding features like a ‘favorites’ list and more detailed game info are very valuable. We’ll take these into consideration as we work on future updates. If you have any more suggestions or need assistance, don’t hesitate to reach out. We’re here to ensure you have the best possible experience! Best regards, The Playamo Team

user avatar

I have been playing online slots with this casino for a long time and have always had a great experience. My VIP manager Elly is a first hand amazing support person who always attends to my questions and provides payouts immediately. The service is super fast and no lag playing pokies or slots. I also like the cryptocurrency you can use now BTC, LTC, ETH, etc.. and I have even had them cashout to AUD currency. A big thumbs up !!

I can't see any issues with them for my own experience so far. Other people may have some bad experiences such as long payout times but all of mine have been within the 2 hours and under advertised.

Hi Mike2813, Thank you so much for your fantastic review! It's great to know that our service speed and cryptocurrency options have contributed to your satisfaction. We truly appreciate your support and are delighted to hear that your payouts have been processed quickly. If you ever have any suggestions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Playamo Team

user avatar

I have been with Playamo online casino for years now and I can honestly say I that I have always had super fast support and withdraws as well as a first class VIP manager who always attends to my request's incredibly fast. I play on a daily basis and have won some decent sized wins in the past which got paid out as advertised within 2 hours or less. I highly recommend to anyone looking for a genuine no BS online casino.

Hi NanoTech2813, Thank you for your amazing review! We’re thrilled to hear that you’ve enjoyed super fast support and withdrawals. We’re always here to provide top-notch service and support. If you have any suggestions or need assistance, feel free to reach out anytime. Best regards, The Playamo Team

user avatar

Live help not helpful at all! Multiple delayed deposits Not being credited or refunded at all. I am a VIP and they don’t care. Keep making excuses when payment provider can prove they have received the payments.

Hi Blonde82, We’re truly sorry to hear about the issues you’ve faced. Your feedback is important to us, and we apologize for any inconvenience caused by the delayed deposits and difficulties with our live help. Please contact us directly with details so we can investigate this matter further and resolve any outstanding issues. Thank you for bringing this to our attention. Best regards, The Playamo Team

user avatar

This casino is a joke. After they ignored my request of self exclusion and offering me bonuses just to change my mind, they let me to deposit. I have requested a full refund but of course they denied my request as it was my fault. However, after I've contacted one of ADR organisation and also sent an email to their gambling license provider, they eventually requested my bank details to issue a refund. But guess what? After 3 days of no sign of money in my bank account, I have emailed them again and their response was that it can take up to 14 business days to process the refund.
Be careful with this casino, they are just robbers and liers, taking advantage of vulnerable people.

This casino is a joke. After they ignored my request of self exclusion and offering me bonuses just to change my mind, they let me to deposit. I have requested a full refund but of course they denied my request as it was my fault. However, after I've contacted one of ADR organisation and also sent an email to their gambling license provider, they eventually requested my bank details to issue a refund. But guess what? After 3 days of no sign of money in my bank account, I have emailed them again and their response was that it can take up to 14 business days to process the refund.
Be careful with this casino, they are just robbers and liers, taking advantage of vulnerable people.

Hi Iriselul, We’re very sorry to hear about your experience and the issues you’ve encountered with self-exclusion. Thank you for bringing this to our attention. Your feedback is valuable in helping us improve our services. Please contact us directly with details and any additional information about your case. We would like to investigate this matter thoroughly and work towards a resolution. Best regards, The Playamo Team

user avatar

Sign up, claimed first deposit bonus go back next to play my free spins to find them cancelled. Spoke to a rude man who told me I had cancelled my bonus he wouldn't help work out what had happened - was just rude 😡😡😡 I closed my account won't be spending a cent there. Worst gaming site ever.

Hi Anissaosullivan, We’re truly sorry to hear about your recent experience and the issues you encountered with your bonus. Please reach out to us directly with details of this problem so we can review the situation and address your concerns. We value your feedback and are committed to improving our support and service. Thank you for bringing this to our attention. Best regards, The Playamo Team

user avatar

Dear Playamo Team,

I would like to thank my VIP manager Elly. The truth need to be told. I have been playing with lots of online casino and with your casino I have never even had a VIP manager like Elly. She has been treating me as a real VIP this is an amazing experience and I am sure other players who Elly holds their account will say the same. Wish her all the best in this role and future. Thank you again

Hi Nasser, Thank you so much for your kind words! We strive to provide exceptional service and support, and it’s great to know that our efforts are appreciated. If you ever need anything or have any questions, feel free to reach out. We're here to help and ensure you continue to have a fantastic gaming experience. Best regards, The Playamo Team

user avatar
Inaktiver Benutzer
1/10

Has all my favorite games. Easy set up, sign in, deposit, and payout.
I really did like the layout and setup and the online chat support was friendly and helpful. Although they failed to mention some information that would have deterred me from depositing any money.
I do not recommend this casino. They do not like to pay out and will seek excuses to keep the money.

I was unaware I had accidentally started a second account with this outfit. I only signed in and played with the one account I was aware I had. I had deposited close to $1000 by the time I had won, and while I spoke with live support at least once EVERY time I logged in and deposited and none ever mentioned a second account. I finally hit and won $5000. I spent $200 on more spins. Then I requested a payout of $3800 and left $1000 as bankroll. I received an email stating I had a duplicate account, my winnings have been confiscated, this topic is not open for discussion, my account is closed. And that was the end of it. They would not respond with anything other than "This decision was made by casino management and cannot be reversed". I understand more than one account is against the rules. I do not understand the cookie cutter approach to handling this. I clearly was not taking advantage of bonuses or spins. I was an active depositor on the account that won. I haven't used the duplicate account in many months, and even then I am sure I only ever logged into it one time. It was an accident, but I am still out $5800 (my deposits plus winnings). Must be nice to operate so far away from most of your customers. No accountability or impact for operating in the shade.

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate your comments. We take all concerns seriously and are committed to addressing any issues. We strive for transparency and fairness in all our operations. If you encounter any problems or need assistance with account-related matters, our support team is here to help. Please reach out to us directly so we can address your specific concerns and work towards a resolution. Best regards, The Playamo Team

user avatar

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