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Playamo Casino

Unsere Bewertung CasinoRank
6/10
CasinoRank
Spielerbewertung 334 Bewertungen
Beschwerdebeantwortung 114 Beschwerden
2 Tage durchschn. 114 Beschwerden

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Meinung der Redaktion

Playamo Casino bietet ein minimalistisches Design mit klar strukturierter Navigation. Dank der klaren Struktur finden Sie sowohl die Spracheinstellungen als auch den Live Chat schnell. Die Sprache lässt sich unten links über das Dropdown-Menü ändern, und die Registrierung ist in wenigen Schritten erledigt. Sie haben zudem die Möglichkeit, sich über ein bestehendes Google Konto anzumelden, was den Vorgang zusätzlich vereinfacht.

Was uns gefällt
  • Auszahlungen ab 10 € möglich
  • Umfangreiche Auswahl an Spieleentwicklern
  • Große Auswahl an unterstützten Sprachen und Währungen
Was uns nicht gefällt
  • Nicht alle Spieleentwickler sind in allen Ländern verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Playamo Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.playamo.com/de
Gründungsjahr
2016
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Englisch, Finnisch, Deutsch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Tschechisch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino

Allgemeine Informationen über das Playamo Casino

Playamo Online Casino ist seit 2016 aktiv und gehört zu den langjährigen Anbietern auf dem Markt. Betrieben wird Playamo von Dama N.V., ein Unternehmen mit Registrierung und Lizenz nach den Gesetzen von Curaçao. Die Webseite ist in 9 Sprachen verfügbar, darunter auch Deutsch.

Das Casino bietet ein strukturiertes VIP Programm. Für jeden Einsatz sammeln Sie Comp Points, mit denen Sie im VIP Ranking aufsteigen. Jede neue Stufe schaltet exklusive Belohnungen frei, die automatisch im Konto erscheinen. Der Fortschritt im VIP Programm richtet sich nach Ihrer Aktivität. Ergänzt wird das Angebot durch vielfältige Missionen und Bonusaktionen.

Eine ausführliche Übersicht finden Sie in unserer Experten Casino Bewertung

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Playamo Casino Boni

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Freispiele
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Bonus Code HIGHROLLER
Mindesteinzahlung €1000

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Playamo Casino hinterlassen haben.

Alle Beschwerden anzeigen
One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Gelöst
$3000
Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Gelöst
$3102.31

Beschwerde-Statistik

Gelöst 98
Durchschn. Betrag $ 8,148
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8.1/10 334 Bewertungen

Top-Bewertungen unserer Spieler

I have been using Playamo for years now and have always found them the be highly efficient, fast response times for both cash outs and deposits. There was a discrepancy over a large win I had won years ago and even though Playamo were is the right and did only have to pay half the winnings but they gave me the whole $40k.
The VIP TEAM and MANAGERS are just on another level of customer care and experience. I feel part of the family and often chat and it's very rewarding. I ESPECIALLY must mention Stacey and Elly who both were my VIPS.
And have gone well above and beyond their daily call of duty and always make sure I am taken care of every day.
PLAYAMO is the best site I've used and once they get to know you it is even better.
AAA+++ is highly recommended to anyone who wants to play for fun or wants to make large bets. It has the benefits of making some decent bets were as the local RSLs and pubs are limited to one $10 max.

If I had to make a decision on something negative it would be the processing times of some payments both deposit and withdrawal although I haven't had an issue for a long time
All in all, I give it an 8.5/10 and recommend it to others.

Hi NanoTech2813, Thank you for your thoughtful review! Your feedback is invaluable, and we're committed to continually improving our processing times. We're grateful for your loyalty and recommendation. Best regards, The Playamo Team

user avatar

There are a crazy number of games, you can find everything here. Playamo accepts cryptocurrencies(BTC, ETH, etc.), and has deposit bonuses, and free spins, although other casinos give more bonuses like trustdice and bc.

After deposits, if you want to withdraw a small amount of your winnings, the withdrawal speed is very fast, but if you win a lot and want to withdraw a large amount, like $2000, then it is really slow. Waiting, waiting, and still waiting.

Dear jimmy998, Thank you for sharing your experience with us. We're glad you enjoy our game selection and appreciate your feedback on our bonuses and withdrawal process. We continuously strive to improve our services and your comments are invaluable. If you have any further concerns or questions, please don't hesitate to reach out to our support team. Best regards, The Playamo Team

user avatar

I love the games the layouts off the website how easy it is to use the graphics are fantastic and the technical support is courteous and pleasant to use they consider there clients and try to do there utmost best for them I have been with playamo casino for quite a few years now and had no problem with the site.

There's not a great deal I don't like about playamo I play here all the time well as much as my funds will let me the down time on the maintenance side of things is a bummer cause it's less time to play.

Hello, Thank you for your wonderful review! We're delighted to hear that you're enjoying our service, fast withdrawals, and game selection. If you ever need assistance, don't hesitate to reach out to our VIP managers. We appreciate your support! Best regards, The Playamo Team

user avatar

Always great profits and fun! Payments come without problems and very quickly... They have a good number of games and a lot of providers. Keep it up!

There were no problems with them. I had to resend the ID 5 times, but that's not a problem. If I see anything negative, I will update here for sure..

Hello jeremymazin78, Thank you for your positive review! We're thrilled to hear that you're enjoying the games and finding the payouts quick and smooth. We appreciate your patience with the ID verification process. If you encounter any issues, feel free to reach out to our support team. Best regards, The Playamo Team

user avatar

They provide a good selection of games. Also, I play small, so they don't make a problem with my withdrawals when I win. But, I must say, there are not many games paying. So mostly, it's a winless experience.

Their support is somewhat... As a people, they are good, but they can answer slowly. Or, the info can be different if I ask different people. Sometimes it's annoying, but they are polite and friendly as a people.

Hello lindaculture, Thank you for your honest review. We appreciate your feedback and are glad to hear that you enjoy our game selection and have had smooth withdrawals. We apologize for any inconvenience caused by the varying response times and information from our support team. We are continuously working to improve our service and your input helps us do that. Best regards, The Playamo Team

user avatar

Decent selection of games and providers.
Withdrawal timeframes from my experience are usually pretty good.
Casino mobile platform is fairly easy to navigate and in my opinion is quite a comfortable place to relax and have a gamble.

Restrictions like daily, weekly and monthly limits suck big time and only add to the house advantage and lower image of the casino with all the sneaky little tactics they have to gain more and more advantage over the player.
VIP treatment is probably the worst I have experienced in 10 years of online gambling and is very inconvenient due to being opposite time zones and myself having to stay up late (midnight and onwards) for a response from vip manager.
Also I reached I high level of loyalty but, and I’m honestly not/wasn’t surprised.

When it came to receiving loyalty bonus their were issues which in the end cost me the bonus altogether which was a slap in the face and really showed how much Playamo appreciated my continued and frequent loyalty.
Wouldn’t take much for me to move my loyalty elsewhere for a better experience but until I actively seek a better place this will be where I choose to gamble online.
Limits heavily affect my overall rating of Playamo casino(scoffs at casinos with pathetic limits) 😅😁

Hi Yearnz89, Thank you for sharing your experience. We’re glad to hear that you enjoy the selection of games and find our mobile platform comfortable. We understand your concerns regarding the limits, and we continually review our policies to balance responsible gambling with providing a positive gaming experience. Your feedback is valuable and will be taken into account for future improvements. If you have any other thoughts or need assistance, feel free to reach out. Best regards, The Playamo Team

user avatar

Not much, this casino used to be great until about a year ago, they must of decided they weren’t making enough cause now I never win, just deposit thousands over and over.

I used to love playing here was a good casino until about a year ago, I stopped getting any wins, the games just never payout anymore and the bonuses I received from VIP have dropped dramatically, deposit thousands and can’t even get a $50 bonus out of them. Wouldn’t recommend playing here at all unless you want to lose ya money.

Hi mattysax7, We’re sorry to hear about your recent experience. It’s concerning to know that you’re not having the same positive experience as before. We’re committed to providing a fair and enjoyable gaming environment, and we take feedback like yours seriously. If you haven’t already, we encourage you to reach out to our support team to discuss your concerns and review your account. Your satisfaction is important to us, and we’d like to understand more about your experience to see how we can improve. Thank you for your feedback. Best regards, The Playamo Team

user avatar

Mostly, hassle free gaming and withdrawals, but cross your fingers you don't have an issue or it will be painful!

Been playing at Playamo for over a year, they used to have a good range of games, but now some big providers such as No Limit and Thunderkick are blocked.

Interface is out dated but does the job.

Lucky to have a good VIP manager, that was until my bonuses were apparently more than my losses (not my withdrawals, still down thousands) then they don't do anything for you.

Words can't describe how awful the support team can be, rude, slow, not understanding your issue, lying, false information, no follow up, they don't give a rats about the players whatsoever.

Bonuses have come downhill big time, basically worthless these days.

Even bank xfer withdrawals now have issues and there's limited options otherwise.

Find a non Dama/Diva casino to play at, especially if Australian.

Hi tokentipsy, We appreciate your feedback and are sorry to hear about the difficulties you’ve experienced. We strive to provide a hassle-free gaming experience, and it's concerning to hear that you’ve faced issues with our support and game selection. We understand that your experience with our VIP management and support team has not met your expectations. Please reach out directly to our support team with your concerns so we can address these issues and improve your experience. Thank you for bringing this to our attention. We value your feedback and hope to resolve these matters to your satisfaction. Best regards, The Playamo Team

user avatar

There's many things I like with playamo casino. The awesome range of games to choose from which are fast loading and enjoyable to play , everyday promotions. Tournaments and my favourite slot of the week as well as 6000 free spin lottery that your entered into automatically after deposits. So many chances to win. Love it

Vip service ain't the greatest I've had, the managers themselves are amazing, kind, caring and genuinely pretty good when it comes to VIP loyalty but sadly there's always a waiting time before emails are replied back with what's on offer.
Live chat only give no deposit free spins mainly on the same game every time with sane amount of spins no matter how large your deposit. Would be 10/10 if these things were much better

Hi KyzaM8080, Thank you for sharing your positive experience with our game selection, promotions, and the free spin lottery! We’re glad to hear that you enjoy playing with us and appreciate the opportunities we provide to win. We’re sorry to hear that the VIP service has not been up to your expectations regarding response times. We are always looking for ways to improve and will take your feedback into account to enhance our VIP support. Thank you for your loyalty and for bringing this to our attention. Best regards, The Playamo Team

user avatar

I love this casino. As a avid and very regular user of online casinos I find that they pay out way more than real life casinos. My go to is now Playamo. After losing a substantial amount of money on other casinos Playamo has seemed to keep me entertained while at the same time giving me decent wins. Their weekly promotions and originally welcome bonuses are nothing to be forgotten about to.

My 1 year of playing on multiple sites (I won't mention) and becoming VIP on all of them, I've struggled to withdraw from any. And nearly all have a reverse withdrawal option which stays there for days and as we all know that's not ideal for a regular gambler. I haven't had one single problem with Playamo regarding verification and withdrawing - which I have found quite challenging on other sites. My first successful withdrawal was actually Playamo after a few hundred thousand were lost to other casinos. And I still continue to withdraw to this day.

Once verification is done, and you make an withdrawal it becomes locked and pending almost instantly- which is good in my case as I won't be able to reverse it and lose it all. It then usually takes 2 days for it to hit my account internationally (wow) Not one issue so far. Now I wanted to say other casinos might have a more variety of games or better 'promotions' but I will from now on only stay with Playamo solely because of my wonderful VIP Manager Elly. I've put more money into other casinos and not once have any of my VIP managers or their online chat been sympathetic at all and usually takes 1 week for a reply on an email. In one case it was 2 weeks cough*rocket*. She has made my playing experience amazing, win or lose ill always choose Playamo from the 100s of online casinos out there.

I highly recommend this site and when I'm on a losing streak (for example the last two weeks have not been the kindest to me - my own doing haha) Elly will literally email me straight way and makes sure that I am ok and offer bonuses when I haven't even asked. I'm sorry for rambling about my VIP manager, but out of about the 7 other managers I've had over my year of online gambling she can actually sympathize with you and if you've had a loss or a losing streak and then in comes in email from her. I couldn't ask for a better playing experience.

Take it from me; if your going to play online whether it's slots or table games (btw they also now have live table games with amazing dealers and its always a good laugh and fun night) go to Playamo and sign up. Work your way up so you can get yourself a VIP manager and hope that it's Elly haha. I'm sure they only hire the best managers but I can't speak on what I don't know. I just want to say one amazing lovely VIP manager can change your whole playing experience. I rate Playamo a 10 - fast withdrawals, instant deposits (all options available including neosurf and crypto) and a VIP manager that will answer any questions you have, sympathize over your losses offer bonuses (for example after showing Elly what my other VIP managers from other sites have said to me she then offered a very generous cashback and low wager each and every week) she is available literally 24/7 even on her days off, emails, texts, WhatsApp you name it. Playamo - 10 . VIP Manager Elly - 11. Couldn't ask for a better way to play.

Nothing bad to say at all. Some game providers may be restricted in your region (but so are most casinos) and the new interactive table games can get laggy. However since it is new on the site I'm sure this will be resolved quickly!! I wouldn't write anything in here if I didn't have to:)

Hi Aaronham14, Thank you so much for your detailed and enthusiastic review! Thank you for recommending Playamo and for being such a loyal player. We look forward to continuing to provide you with an exceptional gaming experience! Best regards, The Playamo Team

user avatar

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