Playamo Casino

Playamo Casino - Einzahlung abgelehnt Geld ist weg support tut nichts

€1500

Guten Tag,

am 17 Feb 2024 um 15:29 tätigte ich eine Einzahlung über Sofortüberweisung. Diese war auf Pending und dann auf Abgelehnt wie im Anhang zu sehen. Zwischenzeitlich habe ich Nachweis gesendet dass das Geld vom Konto abgebucht wurde. Habe mit dem Support über 8 mal geschrieben ohne dass sich etwas getan hat. Ich bekomme nur die Aussage unsere Finanzabteilung arbeitet stark dran das Problem zu lösen. das schon seit 2 bis 3 Wochen.

Bitte sendet mir das Geld auf mein Konto schnellstmöglich zurück.

Playamo - Warte auf Auszahlung schon den 12ten Tag

€100

Ich habe am 11.9 eine Auszahlung von € 60,- getätigt schon mehrere Male mit Playamo per Email kommuniziert noch immer nichts auf meinem Bankkonto! Hatte schon mehrere Auszahlungen bis jetzt keine Probleme - Geld war binnen 2 Tagen auf meinem Konto. Bin schon sauer es geht immerhin um einen eher kleinen Betrag! Bitte um Hilfe

Mit freundlichen Grüßen

< voller name geloscht >

Playamo - Playamo zahlt 7400 nicht aus

€60

Hallo zusammen ich habe am 28.05.2020 eine Einzahlung bei Playamo getätigt . Nach kurzen Spins bei Razor Shark hatte ich relativ schnell einen guten Gewinn . Diesen habe ich zur Auszahlung angefordert . Mein Konto wurde selbstverständlich verifiziert. Alle Unterlagen habe ich eingereicht . Seit dem 28.05.2020 warte ich auf 7400€ die leider noch nicht bei mir eingegangen sind . Nach langem Diskussion mit dem Support und nach öfteren belegen anhand von Kontoauszügen das der Betrag noch nicht eingegangen ist , hat Playamo mir ARN Codes gesendet welche ich bei der Bank verfolgen lassen soll. Nun war ich bei meiner Bank diese kann damit gar nichts anfangen. Geld ist immer noch nicht da und der Support fordert immer wieder Beweise das das Geld bei mir nicht eingegangen ist.

Playamo - Verweigert €4,000 auszahlung

€7400

Seit den 12.12.19 versuche ich 4000 Euro auszuzahlen ich habe mit einer prepaid kreditkarte einbezahlt und gespielt die karte hab ich im Geschäft gekauft und aufgeladen ich habe mich bei visa wow registriert und habe playamo das zu geschickt ich habe sämtliche angeforderten unterlagen zugeschickt sie möchten meine auszahlung nicht annehmen aus dem Grund weil auf der kreditkarte nicht mein name drauf steht darauf hin hab ich ihnen einen Screenshot geschickt von visa wow wie ich da registriert bin und ich der Inhaber dieser karte bin trotzdem wird auszahlung abgewiesen daraufhin verlangte ich mit einer anderen auszahlungsmethode auszuzahlen ich habe der letzten 90 tage Kontoauszüge zu geschickt sowie adressnachweise und ausweis trotzdem wird das abgelehnt playamo verlange sogar von mir ein Selfie mit ein Stück Papier auf dem stehen sollte hallo playamo sowie das gestriege Datum das ist eine Frechheit desweiteren werde ich nicht in deutsch betreut sondern in englischer Sprache ich habe mehrmals nach deutschsprachigen Personal verlangt diese bitte wird immer abgelehnt ich bekomme immer nur die selbe Meldung ich soll eine Auszahlung anfordern diese wird dann geprüft ich bitte um Hilfe und Lösung des Problems

Playamo Casino - Casino not respecting Resposible Gambling

€4000

I play in this casino for a while. After I seen that it’s impossible to win and that their slots behave very strangely, I decided to close my account permanently!! I make a request to live support chat and they told me that they are not able to close my account but they will send my request to the relevant department!! After 48 hours my account it’s still open live chat support always have some excuse like : soon as possible , our team work on your request bla bla bla. All I want to say this casino denies my right to protect my self, and not respect the responsible gambling! So Ask Gemblers I need your help!

Playamo Casino - Run around in small withdrawal, shame

I’ve been fully verified on this casino for years, and probably should’ve closed my account when they became blacklisted. I requested a withdrawal almost 48 hours ago, and it’s been in a “Live Queue” since. My VIP says to keep waiting. I’ve requested to be paid out and close my account. And just keep getting told to keep waiting's. The withdrawal is super small to an ewallet. It’s unacceptable the inaction.

Playamo Casino - Casino Playamo not correct to customers

$147

Hello,

The mentioned casino does not have a responsible gaming section so I can block myself for an amount of time in order to stop losing. I asked their support to block my account but they keep offering me bonuses in order to just block it because I do not want to be tempted to play there anymore.

Please help if you can because there is no other way for me to fix this.

Thank you

Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

Playamo Casino - Assistance required: Withdrawal is being cancelled

$3000

Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie

$3102.31

Beschwerde-Statistik

Gelöst 98

Durchschn. Betrag $ 8,148

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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Spielerbewertung

8.1/10 ● 329 Bewertungen

Top-Bewertungen unserer Spieler

Huan

10/10

Playamo is highly intuitive with a wide range of engaging games. I found the payment systems for deposits and withdrawals to be comprehensive and reliable.

Withdrawals were processed in no time, and the support team was very responsive. Although the account verification took longer than expected, it didn’t lessen my overall satisfaction.

Dear Huan, Thank you for your wonderful review! We’re thrilled to hear you found Playamo intuitive and enjoyed the wide range of engaging games. It’s great to know our payment systems were comprehensive and reliable, and that your withdrawals were processed quickly. 🎉 We appreciate your patience with the account verification process and are delighted that it didn’t impact your overall satisfaction. Thank you for choosing Playamo, and we look forward to continuing to provide you with an exceptional gaming experience! Best regards, The Playamo Team

Playamo Casino vor 1 Jahr

Seancameron

10/10

How smooth the games run and there amazing staff always happy to assist when contacted! Especially the Queen of all VIP Managers Ilona! Has to be the best vip manager I’ve come across in my whole 10+ years playing at online casinos. I’ve played at almost every site there is online and none of them come close to the quality Playamo delivers.

Nothing! Great casino! Even when there are errors or glitches the team at playamo have it resolved in lighting speed!!!!!!!!!!!!!! Whenever I do come across any issues I notify Ilona my manager who always responds super quick. :)

Dear Seancameron, Thank you for your incredible feedback! We’re thrilled to hear how much you’re enjoying the smooth gameplay and the exceptional support from our team, especially Ilona. She truly goes above and beyond to ensure our VIP players have an outstanding experience, and your kind words will mean the world to her! 🎉 We’re delighted that Playamo has exceeded your expectations, even when challenges arise. Resolving issues quickly and ensuring you have the best gaming experience is always our priority. Thank you for choosing Playamo, and here’s to many more exciting moments together! Best regards, The Playamo Team

Playamo Casino vor 1 Jahr

Giklin37

10/10

I enjoyed a fantastic experience at Playamo, highlighted by its extensive game library and intuitive design. Depositing and withdrawing funds was hassle-free with a wide variety of payment systems. Withdrawals were executed swiftly, and the support team provided prompt assistance whenever needed. The account verification process took longer than expected, yet my overall impression remained excellent.

Dear Giklin37, Thank you for your glowing review! We’re delighted to hear you had a fantastic experience at Playamo, enjoying our extensive game library and intuitive design. 🎮 It’s great to know that depositing and withdrawing funds was hassle-free and that withdrawals were processed swiftly. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional gaming moments. Best regards, The Playamo Team

Playamo Casino vor 1 Jahr

Sassil88

10/10

With its modern design and extensive game library, Playamo provides a top-notch gaming environment. The availability of numerous payment systems for deposits and withdrawals makes managing funds easy.

Withdrawals are processed quickly, ensuring timely access to winnings. The account verification took longer than anticipated, but overall satisfaction was maintained.

Dear Sassil88, Thank you for your excellent review! We’re thrilled to hear you enjoyed Playamo’s modern design and extensive game library, as well as the ease of managing funds with our variety of payment options. 🎉 We’re glad your withdrawals were processed quickly and appreciate your patience with the account verification process. Your overall satisfaction means the world to us, and we look forward to continuing to provide you with an outstanding gaming experience! Best regards, The Playamo Team

Playamo Casino vor 1 Jahr

Vergarin

9/10

I enjoyed the easy-to-use platform and the wide selection of engaging games. Withdrawals were processed rapidly through multiple payment systems. While the account verification took some extra time, it didn’t negatively affect my overall positive experience at the Playamo.

Dear Vergarin, Thank you for your fantastic review! We’re delighted to hear you enjoyed Playamo’s easy-to-use platform and wide selection of engaging games. 🎮 It’s great to know withdrawals were processed quickly through our multiple payment systems. We appreciate your patience with the account verification process and are thrilled that it didn’t affect your overall experience. Thank you for choosing Playamo, and we look forward to more exciting moments with you! Best regards, The Playamo Team

Playamo Casino vor 1 Jahr

Carleno

10/10

After browsing through different gaming platforms, I decided to create an account with Playamo casino due to its impressive catalog. The slot games were colorful, engaging, and ran smoothly on my computer.

Beyond that, the live dealer options for blackjack and baccarat truly elevated the entire experience, making me feel as if I had walked into a brick-and-mortar casino. I was also thrilled by the weekly tournaments, which introduced friendly competition and made each session feel fresh. My only letdown was some confusion about how to apply a bonus code, but once I figured it out, everything proceeded smoothly.

Dear Carleno, Thank you for your amazing review! We’re thrilled that you chose Playamo and enjoyed our colorful and engaging slot games. It’s fantastic to hear that our live dealer options for blackjack and baccarat made your experience feel like stepping into a real casino. 🎉 We’re also delighted that you enjoyed the excitement of our weekly tournaments. Your feedback motivates us to continue delivering a top-notch gaming experience. Thank you for being a part of the Playamo community, and we look forward to many more thrilling moments with you! Best regards, The Playamo Team

Playamo Casino vor 1 Jahr

Kinaz

10/10

Betting on niche sports like badminton has been surprisingly fun on this platform. The odds are competitive, and the games are quick. It’s a refreshing change from mainstream sports.

Hi Kinaz, Thank you so much for your review! We're thrilled to hear that you're enjoying betting on niche sports like badminton and that you're finding our odds competitive. We're always excited to offer a variety of sports to cater to different interests, and it's great to know you're having a good time with them. We appreciate your feedback and look forward to providing even more exciting options for your future gaming experiences! Best regards, Playamo Team

Playamo Casino vor 1 Jahr

Simon49

7/10

I'm really impressed with how quickly I receive my winnings from PlayAmo Casino. Payouts are fast and reliable, which is something you don’t always find. My only complaint is that some of the games take a bit longer to load than I’d like, but they don’t lag. I came across this review, decided to give it a try, and it’s definitely been worth it. The verification process is straightforward and quick, making everything hassle-free.

Вы сказали: Simon49 4 reviews December 20, 2024 7 I'm really impressed with how quickly I receive my winnings from PlayAmo Casino. Payouts are fast and reliable, which is something you don’t always find. My only complaint is that some of the games take a bit longer to ChatGPT сказал: ChatGPT Hi Simon49, Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear you're happy with the speed and reliability of our payouts. We understand that some games can take longer to load, and we're always looking for ways to improve the overall experience. Your feedback is valuable to us as we work on making PlayAmo even better. We appreciate you being a part of our community, and we look forward to your next visit! Best regards, PlayAmo Team

Playamo Casino vor 1 Jahr

Jeb8

10/10

I feel safe playing here, thanks to its strong security measures. The only downside is the high wagering requirements on some bonuses. Nonetheless, the overall gaming experience is thrilling. Definitely thumbs up from me!

Hi Jeb8, Thank you so much for your review! We're delighted to hear that you feel safe playing with us and that the overall experience has been thrilling for you. We completely understand your point about the high wagering requirements, and we’ll make sure to take your feedback into account as we continue to improve our bonus system. We appreciate your support and look forward to providing you with more exciting experiences at PlayAmo! Best regards, PlayAmo Team

Playamo Casino vor 1 Jahr

Curt878