Magical Spin Casino

Online Casino mit vielen möglichen Slots und Live Casino.





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Achtung! Mein Spielerkonto wurde nach einem MaxWin ohne Auszahlung kommentarlos geschlossen! Absolute Abzocke!!! Ich empfehle niemandem dort einzufahren!!!!

Like the selection of providers and the overall look of the site. The games don't glitch and site is easy to navigate.I also appreciate the casino Rep here; Levi; who was very helpful when I had issues with my withdraw. It is one of my favorites sites to play

Need more deposit options and sometimes the "Log off" button doesn't work and I have to close the browser instead.

All the games You need.
Good bonusses without waggering.

Poor communication
Chat never available
Not realy Loyal to big players
Weard VIP Program dont make any sense.
If You like good customer service dont play her!

The website is user friendly. A good choice of games

Poor communication, organisation of withdrawal . After a week of emailing, I'm still waiting.
.

Magical Spin Casino

vor 6 Jahren

Hi David,

If you send me privately your account details I will be happy to review this for you.

Levi H
Communications Manager
Magical Spin Casino.

I registered to see what's up with this casino because I started to get emails from them I don't know from where and how they got my email.

I told them to close my account, After they "closed" it, I receive every 2 days 2 promotional mails from this casino, I contacted them once and twice to stop the spam but very strange in my account before closing I had all notifications off but I still got the spam.

After 2nd time telling them via live chat to stop the spam I still get their promotional mails so I reported them to their Curacao licensor and contacted them via livechat 3rd time to stop, they said from now I won't get anymore mails.

If I do get any more mails from them.... I will complain to their domain registrar for spam and to be taken down and closed.

Magical Spin Casino

vor 6 Jahren

Hi VEGGIETIME,

Could you please forward to me the emails you are receiving?

We have a strict email spam policy and I would like to confirm that is it us sending the emails and not an advertiser. Also our emails come with an unsubscribe link in the footer.

You may send to [email protected]

Thank you in advance.
Levi Hogan
Communication Manager

Nothing in particular, I've tried it by making few deposit.

I think the payout is under standard. Customer Service is never available. I sent email to close my account no one is responding. I unsubscribed a 100 times and still get their email. Not recommended

Magical Spin Casino

vor 6 Jahren

Hi Fadeout,

I am sorry to hear you have not had a pleasant experience as we try to pride ourselves in our support efforts and speedy withdrawal times.

If you could please send me your account details over a private message, I would like to review your issues with our support team to find out why you experienced delays.

Thank you in advance.
Levi Hogan
Communication Manager.

Have a lot of games
good welcome bonus
nothing else I can remember

Well, where do I start, first of all even if the casino has a lot of games most of them are restricted to my country, this is the first time that I cannot play elk games..
I manage to get a big win 3000 Euros, Completed the wagger try to withdraw and then the problems starts:
- Took them over a week to review my documents and approved my account.
- After my account was approved, I withdraw, and took them over 2 weeks, with me asking everyday what was happening, to let me know that I broke one of their rules and my account will be closed and blocked from playing.
- The rule was that even after I finished the welcome bonus wagger I could not even bet more than 7 euros... when the waggering was done.. Never heard of another casino to have this rule before.
And finally if they closed and locked my account they have to return the deposit that I made at the start, still waiting for their response but their live chat support is at best mediocre, they just disconect if they dont have an answer, they make you wait over 10 min for answer a simple question, and their financial department is not responding at all.
awful casino if you win, you will never get your money, and at least they will make wait for a month to give the money that you win.

Magical Spin Casino

vor 6 Jahren

Hi ARIMANSNAKE

Please send me a private message with your account details.


Thank you in advance.
Levi Hogan
Communication Manager.

Second Review!

Big game selection.

Good amount of providers and live casino

Alright I have been making a review last week, as you see I had withdrawal running. I'm still waiting for my money.

Communications after withdrawal is such a mess! The finance department isn't even replying on emails.

Have been making a withdrawal on the 26th of December and according the rules it's within 48hours,

Finance department rejects your withdrawals allows there own withdrawals on different dates.


Support is telling the same stuff over and over again you just don't get anywhere.

In the first place when I started to play this was all good, but after my withdrawal it all turned around.

Magical Spin Casino

vor 6 Jahren

Hi ONLYONEUNIT,

Happy New Year and congratulations on your withdrawal.

I am sorry to hear you are experiencing a delay.Our processing department has had a small delay do to the rapid growth around the holidays and the holidays themselves.

I would like to confirm that your withdrawal has been processed and should reflect within your account either today or tomorrow.

Also regarding, "Finance department rejects your withdrawals allows there own withdrawals on different dates"Please know the only amount changed was for removal of the bonus amount as Netherlands players do not have any bonus wager.

Again Congratulations on your win and withdrawal !

Best regards,
Levi Hogan
Communications Manager
Magical Spin Casino.

-NextGen's and Red Rake's games
-Mostly friendly customer support
-Skrill

-Withdrawal limits for normal user
I recently was lucky enough to win a good amount (4000 euros or more).
My concern is that the withdrawal limit is 750euros/month for normal user.
It will take me over a month to get my winnings.

Magical Spin Casino

vor 6 Jahren

Hi,

Congratulations on your big win! I am so excited to hear this.It is always nice to hear feedback on the casino and especially when it is a player who has made such a nice win.

Also we are looking forward to the new releases from NextGen and Redrake as they grow their library.Thank you for letting us know you enjoy their games. :)

Regarding withdrawal limits.
I reviewed your account regarding your withdrawal limits as a normal user.This is mainly due to being a new player and at the moment having lower active game play with Magical Spin.One of the benefits of being an active player with Magical Spin is that the more you play the more you are able to withdraw. These limits do not apply to our active players.Activity being,time with casino, number of deposits, wagering and winnings. So you will see these limits " Magically Disappear" .

On the other hand you can be secure in the fact that even with small deposits you will receive your BIG winnings from Magical Spin Casino.

I would like to close saying again Congratulations how exciting and wish you even more Luck and Enjoyment at the casino.

Thank you for your time,
Levi Hogan
Communications manager.

Big choice of games
some operators are professional

Hello after depositing 75EUROS I was lucky and won 900 since tuesday morning I sent all documents to
approve my account. You cannot withdraw till that is done. I send a few email to finance department and nothing
they say 48h maximum. So conclusion I gambled my 900 euros away. I am really disappointed of the attitude they do this on purpose so you would play back your winnings.
Now I asked to close my account

Magical Spin Casino

vor 6 Jahren

Hi KEFFY11,

I would be happy to review your account for you. Do know that our financial department is undergoing upgrades and a large server move. We are aware of some delays do to the upgrades.

Please feel free to private message me to review your account. However, this is a casino review area of askgamblers and not the complaint area of the forums. And 1 star after such a nice win is not to kind to your casino.

Thank you for your time,
Levi Hogan
Communications manager.

(Latest Update)

I have already made 3 deposits at Magical Spin Casino, made a small win with my 2nd deposit, and got paid 2 days later, together with KYC approval. Not too bad. Another good thing is that there are no deposit fees for deposits or withdrawals either.

However, there are still several things that aren't that good with the casino. The wagering requirement on the welcome package is a high 35x deposit+bonus, the minimum deposit required to claim it is 25 EUR, again higher than usual, and the games selection isn't that good either - no Microgaming, no Play'nGo, no Quickspin, amongst others. Fans of Pragmatic Play, EGT, Endorphina, Elk Studios, GameArt would not be so disappointed though. I'm not a fan of them.

Well, Magical Spin Casino should make some changes to their rules in order to be more popular with players. Minimum deposit is 10 EUR, which is good, but 25 EUR to claim any bonus is a bit too high.

Magical Spin Casino

vor 7 Jahren

Hi AFI4WINS,

Thank you for your review and do know we listen to our players.

I am happy you were pleased with the withdrawal times and note that we are in the process of making this even smoother and faster.

I will present your feedback to our team. We appreciate that you took the time to make us aware of things you feel could be better for our players. We value all feedback given to us and do know many of our resent changes are due to our players.

We wish you the greatest of luck and success.
Levi Hogan
Communication Manager.

Nice site, Great bonuses, Easy to use deposit methods, Fast Payout, Good support.

I have played a lot of casinos that to be honest I never felt like it was the right fit. I have to say the personal touch of this casino has won me over.

No Microgaming games, but heard they will be adding them soon.

Magical Spin Casino

vor 7 Jahren

Hi REDHEADEDSLOTSGIRL,

We appreciate the review.

However, I noticed you are located within Israel and we do not accept Israeli players.

Thank you,

Levi Hogan
Communication Manager.

Nothing, they are very bad, I don't recommend them to anyone.

Poor game selection... Poor withdrawals options and flexibility. I asked them to freeze my winnings until I can withdraw my funds and go through any ID verifications but they don't couldn't assist me with that. They said they don't offer it. They are basically a scam casino that will do everything to delay your withdrawal process and make you play them again until you lose it all.

Magical Spin Casino

vor 7 Jahren

Hi Josue,

I can see that you are upset with us not freezing your balance. Do know, your comments and suggestions are important to us. I would like to verify this and better look into your requests. Could you please message me your account name.

However, regarding our game selection. One of our main goals to set us apart from other casinos is that we offer over 30 game providers and over 2000 games for our players to enjoy. Our game providers include, NetEnt, Microgaming, Genesis, Red Tiger, Pari Play, Playson, Wazden, Spineomenal, Iron Dog Studio, Elk Studio, Red Rake, EGT, MrSlotty, Genii Habanero, Gameart, Booming Games, NextGen Gaming, 1x2 Gaming, Zeus Play, Spigo, WorldMatch, Omi Gaming, Betconstruct, Join Games, Patagonia, Endorphina, IsoftBet Pragatic Play,

We have also just recently added two more live dealer platforms allowing us to have over 140 live dealer tables. We have the best providers in the industry: EVOLUTION - EZUGI - BETCONSTRUCT - LUCKY STREAK - NETENT LIVE

Concerning our withdrawal policy, once your account has been verified it will only take 24 to 48 hours. One of the fastest payouts in the online world.

I look forward to receiving your message so I may review your issues more thoroughly.

Levi Hogan
Communications Manager

Decent selection of games, missing a quite a few of the popular ones

Bonuses and terms are bad. I asked them to close my account and suddenly support came unresponsive. Consider I have a VIP status here and if that is the treatment you get you should not register here.

Magical Spin Casino

vor 7 Jahren

Hi Flakki,

We are happy you found a large selection of games. We carry over 30 gaming providers more than any other casino. I would like you to let us know what games you found missing so we can address the issue.

Also, we take account request closure very serious. If you could message me your account I would be happy to review for you.


Levi Hogan
Communications manager

Layout of the site is decent. It feels like a nice casino to play.

Slow payments. Difficult to close account. Also not that many games. Microgaming games does not work if you have an active bonus.

Magical Spin Casino

vor 7 Jahren

Dear Turanosaurus,

We appreciate that you enjoy the layout and that you feel the casino is a nice place to play.

To address your concerns, We are presently integrating Microgaming into our systems and should be fully completed within the next few weeks.

Regarding our games, one of our main goals to set us apart from other casinos is that we offer over 30 game providers and over 2000 games for our players to enjoy. Our game providers include, NetEnt, Microgaming, Genesis, Red Tiger, Pari Play, Playson, Wazden, Spineomenal, Iron Dog Studio, Elk Studio, Red Rake, EGT, MrSlotty, Genii Habanero, Gameart, Booming Games, NextGen Gaming, 1x2 Gaming, Zeus Play, Spigo, WorldMatch, Omi Gaming, Betconstruct, Join Games, Patagonia, Endorphina, IsoftBet Pragatic Play,

We have also just recently added two more live dealer platforms allowing us to have over 140 live dealer tables. We have the best providers in the industry: EVOLUTION - EZUGI - BETCONSTRUCT - LUCKY STREAK - NETENT LIVE

Concerning our withdrawal policy, once your account has been verified it will only take 48 hours. One of the fastest payouts in the online world.

Do Know, we take account closer requests very serious and accounts are closed within 48 hours of the email being received. Normally this takes place within 24 hours during normal business days.

I hope you take a second look at us and wish you the best of success and of course luck!

Levi Hogan

A lot of deposit methods, very great bonuses, nice team. I recommend this casino. I am VIP on Magical Spin and I receive a lot of bonuses / cashback. I ever experimented withdrawals without any issues.

Awesome casino. My experience is very good on this casino. I am VIP on magical and I have very good advantages. A lot of games and providers.

A lot of work has been done on the presentation of the interface of thi casino.

Hard to understand customer service. Legit winnings with a no bonus deposit has never been paid. Asked numerous times not to be sent emails but still received them even though I reported as spam and unsubscribed to this site. Took weeks to close my account therefore do not take responsible gambling seriously.

Nothing to a like about this casino. Stay away from this casino!

- 48 hours before they close your account, they dont give a thing about responsible gaming
- Poor live chat
- you cannot make your first withdrawel before your account is verified, this takes minimal 48 hours. Then you have to wait another 48 hours before the withdrawel is processed. So the chances are big that you have gambled your money away in the mean time.
- stay away from this casino, their are enough other casino`s

most, a large number of different suppliers, so a large choice of machines. nice interface.

This casino does not respect the will of the players to close their account. It is a real journey of the fighter to close his account, you will have to be patient because they do everything for you press like a lemon. They do not know the responsible game and do not feel concerned by the problem. Casino to flee urgently. Go your way, do not waste your time in this casino. I paid the price.

The promotional emails that I get from this Magical Spin Casino are always in a foreign language. Maybe they think I'm one of them, hahaha, Just kidding of course. Anyway, each and every time I get their promo, I had to get Google to translate it for me. Thank god Google is my friend, hahaha.

Well, there's nothing that special or great about their promotional offer though. It's just a no-deposit 7 EUR free chip to try out the casino and some games, or just one game, to be more precise. You'd be damn lucky if that 7 EUR could allow you to play on more than one game. With that little amount of bonus money, it wouldn't even last to warm up my butts, hahaha.

Okay, so one day, I finally decided to visit their website and do some finger walking and browsing. Not too bad, this casino. The layout was satisfactory, navigation around the various webpages was without too much lags or hangs, but the selection of games wasn't really to my liking. Why? Well, there are games from NetEnt, which I no longer like, there are games from Elk Studios, which I usually turn away from, and there are also games from NextGen, but only one or two of their games are to my liking. As for all the other games from Endorphina, GameArt, iSoftBet, and whatever, none of them have become one of my favourites as yet. So, personally for me, the games selection sucks!

Browsing through their promotions, Bonus Terms and T&Cs, well, I can say that they aren't as bad as some others, but aren't as good as some others either. What I dislike most, is when I reached the part that lists out numerous countries that are not allowed to make withdrawals from the no-deposit bonus, and my country is one of them. Argh! Why allow to take the no-deposit bonus if not allowed to make any withdrawals from its winnings? That would only disappoint those affected. Luckily, I saw this term right from the very beginning, so that's one disappointment avoided.

As for the other aspects of the casino, well, I had changed my mind there and then, so I wouldn't know how this casino would perform, especially where withdrawals are concerned, but indication shows a fairly good speed of just 12 hours for processing. If only they have Microgaming games...hahaha.

Magical Spin Casino

vor 8 Jahren

Hi AFI4WINS,

Thanks for your comment but I think you speak about another casino because all the authorized countries are able to make withdrawals from a no deposit bonus (up to 100 euros or 10 times the bonus amount), and Malaysia is not a restricted country on our casino.

Thanks

They have Starburst which is one of my favourite games.

Really strange, dodgy casino. Have to go through a few menus to find out their contact details. Have contacted them twice about closing my account and still haven't received a reply. No responsible gaming section or settings section. I feel stupid for depositing here. Feel like I have wasted my money on a non-reputable casino, even though I checked the reviews on AG before depositing.

Ok so, this casino is simply the best regarding the wide game selection (I read something like more than 2000 games but I didn't check). I have to say I'm really impressed. I like the environment, very intuitive and looks like it's all built in ONE web page, which makes things going faster. My internet connection is not that fast and I have to say, this helps a lot.

A lot of promotions, customer service helpful and quite fast to answer. I did a mistake I didn't claim bonus before my deposit (I thought it was automatic) then they granted me the bonus manually.

After my 3rd deposit (€150) I made €1050 winning on Neon Reels. After sending my documentation (2 days verification), I got the money directly through my Visa 48h later. So I don't know what people are talking about regarding the maximum cash out 500/ week ?? I got mine in one shot after 2 days.

Only thing is, living in Australia, I often got the customer service closed by the time I log in (they works in Europe) They should provide a 24h customer service for others) But since most of the bonus and promotion are managed by players I guess its ok.

I don't regret my deposits on magical spin! I made 3 deposits (with the very good 3 bonuses) and I succeed to raise my balance to 1495 euros. I have been paid in 3 days so I am very happy!

Wide selection of slots and they accually have several of the good ones.

48h verification process (with other needs than usual) + several days of withdraw time. Withdrawal limits of 500EUR/week if you are not VIP. Hard to lock yourself out or make deposit limits. (They obviously abuse gambling addiction). Rude/careless support.

31 July I asked chat how to make a deposit limit of 50EUR a month or likewise. I was told I couldn't, but I could do a 100EU/week. That's was way more than I wanted to, so I asked for 10EUR/week. I was told to send a mail to [email protected] which I did at 21.29. (At this point I had already deposit way over 10EUR/week, so a activation should block me from deposit right away.

Then roughly 23hours later, I was caught in a gambling moment at tried to deposit (which I obviously shouldn't be able to) but my deposit was accepted. Thankfully I made myself write to live chat right away why this was possible since it was almost 24h since I sent the deposit limit mail. I was told that my account was preclosure and he asked me if I wanted to close my account???? Of frustration I said yes - but then he asked me to send a mail to support!!!! (Again).. This was the point where I lost it... I told him no, and I wanted a closure now. Adam (the support agent) then told me he couldn't and I could just log out and don't log in and gamble - that wasn't so hard. (A casino knows that a person with gaming addiction cant control this).

We the discussed this matter for some time, and only when I said that I was unhappy with it, and would make a review at this site, then he suddenly could close my account.....??????? At this point it was obvious he didn't want me to and was afraid of the chat, so I copied and screenshot the whole chat - thankfully - because 1 or 2 minutes later they blocked me from the chat and I couldn't open it again. (And I know the chat was working, since I tried on a VPN on another ip in another browser).

I have tried like 50 casinos here and there, live and online - but this experience was really bad.

I would never recommend this casino to anyone. Bad withdrawal conditions, rude live chat, extremely slow self-exclution/deposit limits.

Magical Spin Casino

vor 8 Jahren

Hi there,

First of all thanks for your review, we always appreciate feedback in order to always improve our services.

Regarding the deposit limit you asked, I believe we did answer you quickly about that saying minimum deposit limit could be €100 / Week at least, then you replied that you wanted a 10€ / Week which is not possible regarding our policy as we already mentioned.

I don't think we ever told you that your account is limited to €10 / Week, that explains you were still able to proceed deposit.

About the closure account, there is a process where the player must send an e-mail to [email protected], a Live Chat support agent can't proceed to such a thing by his own.

But still, when he was chatting with you and he understood how much you really wanted to close your account he then directly asked to his superior to proceed. Your account was closed within the 5-minutes conversation you had with him.

Again we are always available to discuss and I believe we really are open mind, but regarding certain thing like closure account process, we must follow the policy and keep it clear for the better of everyone.

Best regards,