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- Ausgeprägtes Engagement für verantwortungsbewusstes Spielen
- Hohes Auszahlungslimit
- In vielen Ländern und Regionen nicht verfügbar
- Begrenzte Anzahl an Sprachen auf der Website
- Der Live Chat ist nur auf Englisch verfügbar
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Casumo Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über Casumo Casino
Seit 2012 ist Casumo Casino fester Bestandteil der Online Casino Szene. Hinter dem Anbieter steht Keep Limited, ein erfahrener Betreiber im iGaming Umfeld.
Reguliert wird das Casino von mehreren angesehenen Glücksspielbehörden, darunter die Malta Gaming Authority und die UK Gambling Commission. Ergänzt wird dies durch weitere internationale Aufsichtsstellen, was für einen klar strukturierten und kontrollierten Betrieb spricht.
Die Plattform ist in drei Sprachen verfügbar und auf internationale Spieler ausgerichtet. Die Kontoeröffnung erfolgt in vier klaren Schritten und lässt sich ohne besondere Vorkenntnisse abschließen.
Für einen detaillierten Eindruck empfehlen wir unseren ausführlichen Casino Testbericht, in dem Spielangebot, Bonusstruktur und Nutzererlebnis umfassend beleuchtet werden.
- E-Wallets 0-1 Stunde
- Banküberweisungen 1-7 Tage
- Kartenzahlungen 1-7 Tage
- Auszahlungen am Wochenende Ja
- Progressive Jackpot Gewinne Paid In Lump Sum
Zahlungsinformationen und Optionen bei Casumo Casino
Da Casumo Casino auf regulierten Märkten operiert, unterscheiden sich die verfügbaren Zahlungsmethoden je nach Standort. Alle Optionen sind übersichtlich im Zahlungsbereich dargestellt. Ein- und Auszahlungen werden ausschließlich in Fiat Währungen abgewickelt.
Einzahlungen sind per Kredit oder Debitkarte sowie über verschiedene E-Wallets möglich. Der Einstieg beginnt bei 5 € für Karten und 10 € für alternative Zahlungsarten. Mögliche Gebühren werden vorab transparent angezeigt.
Für schnelle Auszahlungen empfehlen wir E-Wallets, die häufig innerhalb einer Stunde bearbeitet werden. Banküberweisungen benötigen hingegen mehrere Tage. Eine kleine Gebühr von 3 € fällt nur bei sehr niedrigen Auszahlungen an.
Ab einem Auszahlungsbetrag von 1.000 € ist eine Verifizierung erforderlich. Monatlich können bis zu 50.000 € ausgezahlt werden. Das tägliche Gewinnlimit liegt bei 200.000 €, unabhängig vom Spiel oder Einsatz.
Die Bearbeitung von Auszahlungen erfolgt innerhalb von maximal 3 Tagen. Abgelehnte oder stornierte Anträge führen dazu, dass das Guthaben sofort wieder spielbereit ist.
Spiele bei Casumo Casino
Im Casumo Casino dreht sich vieles um Slots. Über 2.000 Titel stehen zur Auswahl und das Angebot wächst regelmäßig durch neue Releases von über 110 etablierten Spieleentwicklern.
Die Online Spielautomaten sind übersichtlich nach Themen und Funktionen sortiert, sodass Sie schnell neue Highlights oder bekannte Favoriten entdecken. Sämtliche Spiele lassen sich im Demo Modus testen, auch vor der Registrierung, damit Sie sich vor dem Spielen um echtes Geld mit Mechaniken und Funktionen vertraut machen können.
Ergänzt wird das Angebot durch ein Live Casino mit echten Dealern sowie eine breite Auswahl klassischer Tischspiele wie Blackjack und Roulette. Poker, Baccarat und verschiedene Game Shows sorgen zusätzlich für Abwechslung.
Dank vollständiger Smartphone-Optimierung spielen Sie das mobile Casino direkt im Browser auf Smartphone oder Tablet, ganz ohne App Download.
Verantwortungsbewusstes Spielen bei Casumo Casino
Casumo Casino räumt verantwortungsbewusstem Spielen einen festen Platz ein und hebt diesen Bereich bewusst hervor. Alle Werkzeuge zur Spielkontrolle sind klar strukturiert und ohne Umwege erreichbar.
In Ihrem Konto legen Sie individuelle Limits für Einzahlungen, Einsätze und Verluste fest und behalten so jederzeit den Überblick über Ihr Budget. Ergänzend stehen Zeitfunktionen zur Verfügung, die Ihre Login Dauer erfassen oder den Zugang zu bestimmten Uhrzeiten einschränken.
Reality Check Hinweise erinnern Sie regelmäßig an Ihre Spielzeit. Wenn Sie unsicher werden, unterstützt ein Selbsttest bei der Einschätzung des eigenen Spielverhaltens, bevor Sie eine Pause oder einen Selbstausschluss aktivieren.
Besonders praktisch ist die Auszahlungssperre, mit der ausgezahlte Gewinne vor erneutem Einsatz geschützt werden. Zusätzlich steht Ihnen ein geschultes Support Team zur Verfügung, das frühe Anzeichen problematischen Spielverhaltens erkennen kann. Der Support ist rund um die Uhr erreichbar und unterstützt Sie mit Informationen, Ratschlägen und Hilfe, wenn Sie diese benötigen.
Kundensupport bei Casumo Casino
Der Supportbereich von Casumo Casino ist übersichtlich im oberen rechten Seitenbereich platziert. Dort gelangen Sie zunächst zur FAQ Sektion, die viele Standardfragen direkt abdeckt.
Für den direkten Austausch und persönliche Hilfe steht ein Live Chat zur Verfügung, der rund um die Uhr erreichbar ist. Der Chat ist registrierten Spielern vorbehalten und aktuell auf Englisch verfügbar. Im Test zeigte sich der Support reaktionsschnell und lösungsorientiert.
Bei umfangreicheren Anliegen können Sie alternativ den Kontakt per E-Mail wählen und eine detaillierte Rückmeldung abwarten.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Casumo Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Hello rozzpolly. I'm very pleased that you have enjoyed Casumo so far, and hope that you will continue doing so in the future. In case any questions come to mind, our support will be there around the clock to assist you. See you at Casumo! Casumo-Anton
Many games, and fast software, friendly supports.
Payout rate is very low, not matter how much and how many times deposited, lost all in few minutes, wagered more than 100 times did not get free games. Many casinos give 5% or 10 % cash bonus or cash money if lost big amount, this casino almost does not give free bonus even lost big amount, they gave around 1 % cash back after losing big amount and still need to wager 20 times for this 1 % cash back....
Hola halo sarayang, No online casino can control the outcome of any game rounds. We are simply offering you to spin around on games from different gaming providers (Net-Ent, Greentube, Scientific Gaming, and more), so you are not playing on our games. The same games/slot machines are available on other Casino sites because we share game providers with a lot of other Casino sites. So, what is the difference between Casumo and the other Casino sites? The biggest difference is that Casumo offers the one and only Casino adventure - you get rewarded throughout your playing, rewards comes in the form of: * Free Spins * Free Bonus Money * Deposit Bonuses If you feel like you are on a bad luck streak, send us an email to [email protected] so that we can check if you are eligible for a good-will bonus! :) I hope your luck change soon. Stretch your legs and shine your dancing shoes, friend! Ciaoabunga, Casumo-Jack
The strange thing about this casino, Casumo, is that I wasn't at all interested to sign up and play at first, until I read how many AskGamblers members here actually liked Casumo and making nice wins from it. Well, if others could win at Casumo, I should be able to as well, I thought to myself. Everything was a little strange and novel to me at that time, being a pure Playtech fanatic all these years, but adapting to new environments was never a problem for me. Soon enough, I was regularly coming back for more and more, not only for the numerous non-Playtech games, but also for the curious missions, which were something new to me. Never had to do any missions in any Playtech casinos before, hahaha.
True enough, I was soon making wins too at Casumo. My total deposited amount grew more and more each month, and I was really enjoying the games and the wins all the way through. Not many casinos can do this! A good balance between wins and losses, with reasonable ups and downs, similar as with some Playtech casinos, but totally and completely unlike any Microgaming casinos!
I love how the indicator in the Withdraw section shows exactlyhow much more wagering needs to be done, or how much of my winnings (when playing with bonuses) could be withdrawn, regardless of how much more wagering uncompleted! Every time I made a good sizeable win playing with a bonus, I would check this indicator to see how much of it was withdrawable, then decide from there. If not much, I would continue on playing until I reach an acceptable amount to withdraw, or have lost it all. Better than just showing me how much more wagering I need to complete, as in most other casino systems.
I also love the regular weekly free Super Spins being offered. Even with just 3 Super Spins, a good win can be had from them, because each Super Spin is played at high bets, usually between $2.50 to $3.00 bet per spin! But I guess you need to reach a certain belt level to enjoy this super privilege, I don't know for sure. On top of the Super Spins, a deposit bonus offer is also always included, the bonus amount depending on the belt level. All these certainly made me come back at least once every week!
Within just a short time, I had done and completed a lot of the missions. Started with the Rope Belt, I was soon wearing the Purple Belt, and aiming to get that ultimate Black Belt, but not getting it yet, even after 1 year of trying! This actually irritated me, because my racing instincts refuses to accept that after much speeding and racing, I was still getting nowhere! When I asked the casino support "how does anyone get the Black Belt?", he gave me an ambiguous answer. When I asked "what are the criteria for getting that Black Belt?", he couldn't or wouldn't answer exactly. So how the heck can I get that Black Belt when I don't even know the ways to get it? I've checked and saw that many Black Belters have much less Experience Points (XPs) than me, so XPs have nothing to do with it. I guess it must all be about MONEY only! Rich players may have deposited ten of thousands of cash monthly, and this gave them the Black Belt, regardless of their XPs. So, we poor players don't even have a blardy chance to get the Black Belt? Totally and completely UNFAIR! In any combat, my 480,000 XPs should be able to defeat any 100,000 XPs Black Belter! Think about it!
Until Casumo can overcome this one eccentricity in their system, that 10 green stars will keep eluding them! Still, having said all that, Casumo is still King to me!
Casumo is probably the first online casino where you can earn trophies by playing the games and since Casumo arrived more and more other online casino using the same theme, for example : Casino Heroes (formerly Casino Saga), Casino Room and many more.
The first time I saw Casumo I was as good as sold. I did not have any doubt and within 3 minutes I became a member of Casumo and I was proudly to received my first belt and yes it was a white one.
I must be honest with you, leveling up at Casumo is a bit slower than at Rizk.com but I must give some kudos to Casumo for having a very cute and fun looking white 'dolls'?
Leveling up means earning a special bonus, these special bonuses could be free spins or free cash but there are some wagering requirement attached to these bonuses while Rizk.com free spins bonuses are wager free.
I am and still playing at Casumo because I always have great time playing there.
Casino games are provided by various top notch software like NetEnt, Microgaming, WMS (williams interactive) and a few others.
A few weeks ago they had very interesting tournaments with very generous prizes, maybe some of you know what I'm talking about. I was lucky to be one of the winners but it was a small prize of 20 free spins and of course the wagering requirements also apply here.
Because Casumo is one of the first casino using trophies to reward their players I put it on my top 20 best online casinos.
By the way, each game has its own trophies to win so this way you could never bored earning them.
The dislikes: yes, even Casumo has its down side.
First I would like to say that confirming my ID was not easy because they are not accepting certain ID while other casinos had no problem accepting it.
At first I thought it was just another kind of an excuse for stalling my withdrawal but in some way it was because my withdrawal was restored to my account and I couldn't make a withdrawal till my documents were accepted. While waiting I just couldn't resist to play and so I did and as I expected I lost it all.
Hey there Leo, Thank you for your review, I am glad we made it your top 20 but really hope we will manage to get on that top-3 least soon enough ;) I am sorry about the fuzz with your age verification, normally being super-fast with documents and payouts is one of our most appreciated sides. Sometimes however, due to different reason whether it being technical or simply someone in the staff being sick, it could take longer. Ending up in a canceled withdrawal where you then loose the money is of course the worst that can happen, but on the other hand I am quite sure that every now and then a canceled withdrawal has also turned into a bigger withdrawal, at the end of the day it´s your money whether they are on the Casino account or in your wallet, thus they should always be treated as such regardless of where they currently are. (Something I constantly fail myself of doing) I hope we can make this up for you by the adventure and journey with us itself, may the slot gods always be with you! /Casumo-Pavel
Everything - fab, great games, great bonuses, loads of free spins good start up bonuses really fast out I cannot think of anything bad to say. I'm really impressed as most online casinos are a rip off - well done Casumo.
Howdy Andy, Thank you for this review, it means a lot and positive feedback like this really fuels up our rocket ship so that we can go further and become even better! I wish you a great journey with us and a lovely evening =)
Fast pay out! Played and won on golden ticket was paid out within hour to my Skrill account. Thank you very much!
Brilliant casino and great set up. Very cutting edge and different from the rest.
Keep up the good work!
Very fast response on chat as well!
Everything is great, can't complain about anything. It's hard to fill this in and come up with 50 words regarding disliking.
Everything about the casino is different than with other casinos. I hope this is good enough.
I will keep on using casino.
Hey there friend! This review, such greatness. Thank you for your kind words, we feel fatantastisumo after your kind words! The negative part of the review has to be one of the best we had ;)I hope your journey with us will be full of joy and pleasant surprises!
I love!!! Casinos with an extra edge! Keeps away the boredom. Therefore I am quite regularly to be found at Casumo: allthough I must say there could have been more rewards for the improvement you make.
Call me old fashioned, but I like the word respect. When I am your mate I will have a beer with you in a pub. The support staff is not only rude and not helpful occasionally, I am definitely not their mate, and their mate is not something I like. Old fashioned or not; it did move Casumo down on my personal top 5
Hey there friend, I am happy about how you are experiencing our Casino, eliminating boredom is one of our key missions and something we work hard on every day. Even the adventure itself with the rewards attached to it is being worked on and there will be plenty of additions coming! When you are playing at Casumo, you are on an adventure in a parallel universe, traveling from planet to planet as you level up. During your journeys the ambassadors are supposed to be your friends, you are in our world and we are so happy to have you here that we all want to be your friend and assist you in any way we can. With that said, we do in no way intend to be rude and I hope it is some kind of misunderstanding if this is how you experienced our contacts. If there is any problem you feel has not been resolved or received the attention it requires, please send us an email to [email protected] and we will look into it again. Allow us to be your friend and I promise we will be good ones, I wish you all the best! =)
This is so far the best casino I've come across. Every time I have deposited I have withdrawn, only once have I withdrawn the same amount I deposited all the other times it was more than the deposit amount. Fast withdrawals also. I feel like I have less chance of losing money playing on this casino, of course I don't, but I haven't lost any money so far I'm going to keep playing here till I do.
I play on mobile and iPad and if I'm wagering through a bonus without any withdrawable money I can't check the wagering amount I have left.
Hey there Sophie, Thank you for your kind words, we are delighted to hear this =) We are aware of the issue you are mentioning, where you can not see the wagering on some mobile devices. We should hopefully have a fix for this soon. Thank you for this review, I wish you all the best!
Nothing good to say that is any good about this casumo casino other than its very poor and you wont be winning
bank statement full of deposits and not a win to go with it .....terrible site - £2000.00
avoid at all cost the sites fixed you wont win trust me
rating .......shame it dont do - as casumo casino goes into that rating
just depositing and lose every day .........very very unfair needs shutting down
Hello Shane, It is really sad to hear that you have had a bad experience. I play myself - like the rest of us at casumo and it is always important to not play for more than what you feel is a okay to lose since there sadly isn't any gurantees in casino's. Referring to your first review: Regarding any refund claims or such we wont be able to talk about account specific cases here. So please contact us via the chat or [email protected]. Thank you for your feedback and have a nice weekend
What ever you do DO not JOIN this casino its a rip off you can't win trust me. My bank statement says it all... Deposit and lose and I'm now over £2000.00 out of pocket.
They give you stupid 1p freespins they win nothing and blame another company when I complain about the game play. Go not join... avoid at all cost. Spin lose, spin lose... you get nothing else trust me been there got the evidence.
Being ripped off... Very unfair game play and stupid freespin bonus. Would like a full refund...
I will refer to the answer given in your second review: Hello Shane, It is really sad to hear that you have had a bad experience. I play myself - like the rest of us at casumo and it is always important to not play for more than what you feel is a okay to lose since there sadly isn't any gurantees in casino's. Referring to your first review: Regarding any refund claims or such we wont be able to talk about account specific cases here. So please contact us via the chat or [email protected]. Thank you for your feedback and have a nice weekend
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Played on site for first time Friday. Must admit really enjoyed it .I play on a lot of casino sites. Didn't really understand withdraw policy to start with, but live help very helpful.
Very fast payout. I joined Friday send all my id and had a payout on Monday. I think that is very good back into you bank account. Will defo keep playing on this site.