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Auf den ersten Klick wirkt die Website eher old school als modern. Das Layout braucht einen Moment Eingewöhnung, da nicht alle Bereiche sofort ins Auge springen. Sobald Sie sich orientiert haben, finden Sie jedoch alle wichtigen Funktionen. Support und Spracheinstellungen sind etwas versteckt und befinden sich im Menü Mehr oben rechts. Der Live Chat ist dort rund um die Uhr erreichbar.
- Ausgeprägtes Engagement für verantwortungsbewusstes Spielen
- Hohes Auszahlungslimit
- In vielen Ländern und Regionen nicht verfügbar
- Begrenzte Anzahl an Sprachen auf der Website
- Der Live Chat ist nur auf Englisch verfügbar
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
Casumo Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über Casumo Casino
Seit 2012 ist Casumo Casino fester Bestandteil der Online Casino Szene. Hinter dem Anbieter steht Keep Limited, ein erfahrener Betreiber im iGaming Umfeld.
Reguliert wird das Casino von mehreren angesehenen Glücksspielbehörden, darunter die Malta Gaming Authority und die UK Gambling Commission. Ergänzt wird dies durch weitere internationale Aufsichtsstellen, was für einen klar strukturierten und kontrollierten Betrieb spricht.
Die Plattform ist in drei Sprachen verfügbar und auf internationale Spieler ausgerichtet. Die Kontoeröffnung erfolgt in vier klaren Schritten und lässt sich ohne besondere Vorkenntnisse abschließen.
Für einen detaillierten Eindruck empfehlen wir unseren ausführlichen Casino Testbericht, in dem Spielangebot, Bonusstruktur und Nutzererlebnis umfassend beleuchtet werden.
- E-Wallets 0-1 Stunde
- Banküberweisungen 1-7 Tage
- Kartenzahlungen 1-7 Tage
- Auszahlungen am Wochenende Ja
- Progressive Jackpot Gewinne Paid In Lump Sum
Zahlungsinformationen und Optionen bei Casumo Casino
Da Casumo Casino auf regulierten Märkten operiert, unterscheiden sich die verfügbaren Zahlungsmethoden je nach Standort. Alle Optionen sind übersichtlich im Zahlungsbereich dargestellt. Ein- und Auszahlungen werden ausschließlich in Fiat Währungen abgewickelt.
Einzahlungen sind per Kredit oder Debitkarte sowie über verschiedene E-Wallets möglich. Der Einstieg beginnt bei 5 € für Karten und 10 € für alternative Zahlungsarten. Mögliche Gebühren werden vorab transparent angezeigt.
Für schnelle Auszahlungen empfehlen wir E-Wallets, die häufig innerhalb einer Stunde bearbeitet werden. Banküberweisungen benötigen hingegen mehrere Tage. Eine kleine Gebühr von 3 € fällt nur bei sehr niedrigen Auszahlungen an.
Ab einem Auszahlungsbetrag von 1.000 € ist eine Verifizierung erforderlich. Monatlich können bis zu 50.000 € ausgezahlt werden. Das tägliche Gewinnlimit liegt bei 200.000 €, unabhängig vom Spiel oder Einsatz.
Die Bearbeitung von Auszahlungen erfolgt innerhalb von maximal 3 Tagen. Abgelehnte oder stornierte Anträge führen dazu, dass das Guthaben sofort wieder spielbereit ist.
Spiele bei Casumo Casino
Im Casumo Casino dreht sich vieles um Slots. Über 2.000 Titel stehen zur Auswahl und das Angebot wächst regelmäßig durch neue Releases von über 110 etablierten Spieleentwicklern.
Die Online Spielautomaten sind übersichtlich nach Themen und Funktionen sortiert, sodass Sie schnell neue Highlights oder bekannte Favoriten entdecken. Sämtliche Spiele lassen sich im Demo Modus testen, auch vor der Registrierung, damit Sie sich vor dem Spielen um echtes Geld mit Mechaniken und Funktionen vertraut machen können.
Ergänzt wird das Angebot durch ein Live Casino mit echten Dealern sowie eine breite Auswahl klassischer Tischspiele wie Blackjack und Roulette. Poker, Baccarat und verschiedene Game Shows sorgen zusätzlich für Abwechslung.
Dank vollständiger Smartphone-Optimierung spielen Sie das mobile Casino direkt im Browser auf Smartphone oder Tablet, ganz ohne App Download.
Verantwortungsbewusstes Spielen bei Casumo Casino
Casumo Casino räumt verantwortungsbewusstem Spielen einen festen Platz ein und hebt diesen Bereich bewusst hervor. Alle Werkzeuge zur Spielkontrolle sind klar strukturiert und ohne Umwege erreichbar.
In Ihrem Konto legen Sie individuelle Limits für Einzahlungen, Einsätze und Verluste fest und behalten so jederzeit den Überblick über Ihr Budget. Ergänzend stehen Zeitfunktionen zur Verfügung, die Ihre Login Dauer erfassen oder den Zugang zu bestimmten Uhrzeiten einschränken.
Reality Check Hinweise erinnern Sie regelmäßig an Ihre Spielzeit. Wenn Sie unsicher werden, unterstützt ein Selbsttest bei der Einschätzung des eigenen Spielverhaltens, bevor Sie eine Pause oder einen Selbstausschluss aktivieren.
Besonders praktisch ist die Auszahlungssperre, mit der ausgezahlte Gewinne vor erneutem Einsatz geschützt werden. Zusätzlich steht Ihnen ein geschultes Support Team zur Verfügung, das frühe Anzeichen problematischen Spielverhaltens erkennen kann. Der Support ist rund um die Uhr erreichbar und unterstützt Sie mit Informationen, Ratschlägen und Hilfe, wenn Sie diese benötigen.
Kundensupport bei Casumo Casino
Der Supportbereich von Casumo Casino ist übersichtlich im oberen rechten Seitenbereich platziert. Dort gelangen Sie zunächst zur FAQ Sektion, die viele Standardfragen direkt abdeckt.
Für den direkten Austausch und persönliche Hilfe steht ein Live Chat zur Verfügung, der rund um die Uhr erreichbar ist. Der Chat ist registrierten Spielern vorbehalten und aktuell auf Englisch verfügbar. Im Test zeigte sich der Support reaktionsschnell und lösungsorientiert.
Bei umfangreicheren Anliegen können Sie alternativ den Kontakt per E-Mail wählen und eine detaillierte Rückmeldung abwarten.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Casumo Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Hey hello, Thank you A LOT for taking the time to write about your experience with us. Reading your kind words is like getting a popsicle on a hot summer's day - marvelous. Regarding the app-issue, we would love to look into that to ensure you can play there as well. Pop into our live chat and we will investigate it further. See you there! All the best, Casumo
I have been a member of practically every well known online casino so I think I know when I see a very good one so lets face it, the number 1 most important factor, certainly in my opinion is speed of withdrawal. Eh, we all know how frustrating it an be when they are keen to get your money, yet seem to put every block in the way in getting your winnings. With this casino I cant fault it. I only deposit with debit and credit card and you have the ability to lock the withdrawal so stops that temptation in reversing it. So my example would be, withdrew on Saturday, approved the same day, in my bank Monday evening.....you just cant fault that. A credit card usually take about 24 hours longer but I can live with that.
The customer service team are polite and professional and respond very quickly.
The choice of games are pretty much the same as everywhere else but I mainly play roulette and blackjack (Live) and no problems here either, albeit, the same as other casinos.
Very difficult to dislike anything when everything runs very smoothly. I cant think of anything so nothing to add im afraid.
Ahoy there, Hearing that you've been traveling through a lot of online casinos yet found ours to belong at the top, brings tears of joy. Thank you so much for your positive review. We will keep doing our best to stand out from the rest. Lots of good vibes, Casumo
I have a lot of bonuses, a great variety of games.
On April 4, I have an approved retirement. There is no money left in my account for the third day. This casino was the number one for me now - the fastest withdrawals. The money were literally for hours in my account. I'm very disappointed. It's Sunday. I'll be waiting for Monday-5 days, but I'm not sure anymore. I'm not really happy to play with this casino after so many withdrawals are delayed.
Hey there Dmitar, Thanks for dropping by! We're really glad that you like our game selection, we put a lot of time and effort into the range, so it's nice when players appreciate it. Regarding your withdrawal, while we cannot comment on individual cases here on an open forum, we can assure you that it's our policy here to review and approve withdrawals within 24 hours. (and it's often far quicker) Once it has left Casumo, it will find its way into your account in between 1 and 5 banking days. This, of course, depends on your own bank's procedures as well as on the method used. As the transaction usually has to be processed by the payment provider as well as your bank before it reaches you, we can't confirm the exact time of arrival, but we're sure yours should be with you quite soon, well within the guideline times we display on the site. Should you ever have any queries or questions about how things work regarding withdrawals, deposits, bonuses or anything really, don't ever hesitate to pop into our live chat function on the site, or drop us an email. We're available every hour of the day, every day of the year, and we never sleep. :) All the best, Your friends at Casumo.
Fun games, great customer service, speedy verification and payouts. Verification and money in bank within 36 hours, via bank transfer.
Nothing! Everything is great! Highly recommend this site if you want a hassel free gaming experience.
Howdy Joey We're really glad you're enjoying yourself here. We've passed on your gratitude to the Payment wizards responsible for swooshing your winnings to you so quickly, and we're rooting for you on your lucky streak. If there's ever anything you need, just pop back into one of the superheroes in our live chat, or mail us at [email protected] and we'll continue to do our very best to make your day easier. Your friends at Casumo.
I love that it doesn't payout limits; that it has a lot of games to choose from the support is super helpful.
I would recommend it.
Hola, High five to the greatest Wayne ever and thank you for the nice feedback! Glad to hear you've enjoyed playing with us. We do have a bunch of games to choose from, did you also know we have some exclusive slots you can only find at Casumo? That's right - for example, the slot "Extra Juicy" or "Tales of Dr. Dolittle" are available only on our site. Hit us up if you have any questions, you know where to find us. Lots of love from the Unicorn Centre, Your amigos at Casumo
I played in alot of casinos this is one of the best! Friendly support!! Many games, withdrawal lock function!
Low bonus program if you play only live roulette. This is a bit poor but ye the rest is top!
Halli-hallo, We really appreciate your kind words. We do our very best to keep things down to earth and relaxed in the support, but we want everything to run smoothly for our players of course. I'm personally pretty happy with the withdrawal lock feature too! If you feel you're not really getting the bonuses that you're due then you can always jump onto our live chat or throw us an email ([email protected] is the place to direct your homing pigeon) and we can take a little peek at your account, maybe we can offer you a little treat. If there's any other feedback you have for us then you can send that through to us too and we will do our very best to accommodate your wishes. Have a great weekend. Much love, Casumo
Casumo is definitely one (if not #1) of the best online casinos I’ve came across so far. I have deposited in quite a few casinos and have big wins up until my wager amount is almost made then it goes downhill from there but not with casumo ! Within the last 3 months I’ve withdrawn winnings 3 times from them ! Definitely a casino I would actually recommend people to deposit in to.
Your Highness! We're Honoured by your presence! We're also pretty pleased you're having a good time. It's great when people who know about the ups and downs of gaming results play in such a level-headed fashion here. Long may your lucky streak continue. If there's ever anything we can help with, advice on games, winnings, payments or even if you just want a general chat, don't ever hesitate to drop us an email or pop into our live chat function on site. We have a super awesome team of Ambassadors on duty 24/7/365 who'll be only too happy to help. All the best, Your humble Royal subjects at Casumo.
Casumo is one of the most attractive online casinos with many (almost any) game provider to choose from.
There is rarely any connection issues, the races run throughout the day (which of I've won first place in a cash race before).
Payout times pretty good. It'd be good if they could introduce the likes of Trustly as a payment method, as the card payments vary in times of receiving payment and Skrill incurs a charge to withdraw from.
But generally an attractive, problem free, entertaining experience when playing at Casumo!
I've been with Casumo almost from the very beginning. My account being in Euros for some time due to this being the only available currency to UK players at the time.
And now in GBP as I was still getting charged per deposit at Casumo whilst in Euro currency and wasn't happy about that.
So Casumo offered me to reopen a new account in pounds when I complained.
Bonus offers were frequent, some attractive and some not, but at least they were frequent.
Recently (around 4-6 months now I have received no offers (valuables) whatsoever. And from time to time when asked live chat if they can give me something as I do not receive any offers, they have been somewhat generous with the odd set of free spins or a cash token, to which I am grateful.
However!
Upon asking live chat why I do not receive any offers whilst my friends and family consistently show me what offers they receive (which are similar to each other), I was simply told to keep playing as it's based on algorithms and bonus offers will come.
I kept playing, bonus offers didn't come.
Becoming more and more frustrated by this I asked live chat again and asked if my query could be passed onto a manager. I was asked to send my query in by email so I did.
Around a week or two later I was sent an email from one of the managers assuring me that this was not personal and that a players bonus offers are based on activity and player level etc.
I accepted at this point that maybe I wasn't seeing this how I should be and continued to be patient, still depositing at Casumo.
Don't get me wrong, I have deposited, sometimes won and sometimes lost.
However, still no bonus offers/valuables being offered to me on my account, hence my 6 star rating, including that payment methods could be improved.
Casumo used to be my favourite casino, where I have deposited thousands of pounds and shown loyalty as a customer, yet still I feel discriminated against these past few months.
The point of me writing this review is to possibly give other players some comfort that if my situation is also their situation, that they are not alone.
For the size of Casumo as a company and my continued loyalty I expected a straight forward answer to why I do not receive offers anymore at Casumo.
I guess that will never happen!
I may still deposit here from time to time, but it definitely won't be as frequent.
I truly believe every single customer deserves equal respect and honesty when they are depositing their hard earned cash into any casino. But this dishonesty has left me sceptical.
Kind regards Casumo,
T Watson.
Hello hello friend, Firstly, we are so happy to hear that there are so many things that you like here at Casumo, we do our best to diversify our games and keep our payments processes speedy and efficient. It is of utmost importance to us that the experience for our players is pleasant, as well as safe and fair. In regards to your history with Casumo, if you were a player a few years ago you may have had a Euro account, this would be because we didn't offer UK GBP accounts. As soon as we launched our UK GBP accounts, we allowed all of our UK players to set up a new account to continue playing in GBP. To touch on the way your bonuses have been handled, I can't discuss the way your friends or families accounts are handled or what the status with them is for privacy reasons. Our campaigns are given out frequently and made to be as attractive as possible for you based on a couple of different measures. We aim to give all of our players a fair amount of bonuses in comparison to their game play, sometimes we don't quite get there but in those cases our ambassadors are there to help and they will offer you a little freebie for your hard work. If you jumped into our live chat and our ambassadors have told you that there wasn't any space, then this means that you have received a fair amount of bonuses in comparison to your recent activity. It seems that our managers have already been in touch with you about this. You will continue to receive campaign offers via either SMS or email if you are signed up to our newsletters. We never aim to be dishonest about the way our bonuses are handed out but there are many triggers in play and very intricate systems that we learn to navigate in order to find the best bonuses for our players and the way they like to play. Finally, if you ever have any feedback about anything, such as the one you have left about Trustly, then please send those to us and we will get them sent to the correct team for consideration. (You can send those through to [email protected] and we will take care of the rest from there.) I'm very sorry that this has caused you grief, we never meant for you to feel discriminated and if you feel mistreated then please either come into our live chat or pop us an email and we will do our very best to explain how things work without compromising key systems within our organization. I hope you had a nice weekend and an equally pleasant Monday. Take care, Casumo
Very interesting games including IGT which are my favourite. Only have a small weekly limit had some good returns on like ten, twenty pence spins. Live chat ambassador always on hand to help.
Can not really think of anything. Maybe have deposit match valuable on set day of week only a suggestion.
Hey there! We're genuinely delighted that you're enjoying the Casumo experience. We love it when players find a special niche for themselves, be it a favourite game, game provider or campaign promotion that we offer. We also love that you're using our Play Okay limits to ensure the best possible gaming experience for you, we feel it adds to the whole spirit of making gaming here fun. Regarding your other suggestion, we're always considering alternative promotions to complement our existing campaign offers, so, thanks for throwing a decent idea our way, we'll certainly consider it when we next discuss our promotions. Thanks so much for the kind words, you've genuinely made our day. Our Chat Ambassadors have asked us to tell you that you're welcome to drop by anytime. Chat soon! Your friends at Casumo.
Im so happy I found casumo!
I won a lot of money in this casino.
When I lose something normally I get verry angry ( in other online casinos) and in this casino not because its a very happy casino.
Very fair and the best customer service ever.
Aloha! We are humbled by your kind words. Our aim is to keep everyone happy and the atmosphere friendly. We are always here to explain, so please don't get angry - just jump into our live chat and ask our ambassadors, maybe you're just playing a game that doesn't suit your style of play. Whatever the issue may be, our ambassadors will find a way to help you. I hope you enjoy your winnings. It's always funner to win, but try not to spend all your winnings in one place! We hope to see you back with us soon. Have a great week, Your pals at Casumo
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The BEST casino in my oppinion. Alot of games good site and very fast payout !!
Nothing ! Only thing that they could improove os their casumo mobile app. It laggs everytime o try to use it. But thats no big deal o just use browser