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Auf den ersten Klick wirkt die Website eher old school als modern. Das Layout braucht einen Moment Eingewöhnung, da nicht alle Bereiche sofort ins Auge springen. Sobald Sie sich orientiert haben, finden Sie jedoch alle wichtigen Funktionen. Support und Spracheinstellungen sind etwas versteckt und befinden sich im Menü Mehr oben rechts. Der Live Chat ist dort rund um die Uhr erreichbar.
- Ausgeprägtes Engagement für verantwortungsbewusstes Spielen
- Hohes Auszahlungslimit
- In vielen Ländern und Regionen nicht verfügbar
- Begrenzte Anzahl an Sprachen auf der Website
- Der Live Chat ist nur auf Englisch verfügbar
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
Casumo Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über Casumo Casino
Seit 2012 ist Casumo Casino fester Bestandteil der Online Casino Szene. Hinter dem Anbieter steht Keep Limited, ein erfahrener Betreiber im iGaming Umfeld.
Reguliert wird das Casino von mehreren angesehenen Glücksspielbehörden, darunter die Malta Gaming Authority und die UK Gambling Commission. Ergänzt wird dies durch weitere internationale Aufsichtsstellen, was für einen klar strukturierten und kontrollierten Betrieb spricht.
Die Plattform ist in drei Sprachen verfügbar und auf internationale Spieler ausgerichtet. Die Kontoeröffnung erfolgt in vier klaren Schritten und lässt sich ohne besondere Vorkenntnisse abschließen.
Für einen detaillierten Eindruck empfehlen wir unseren ausführlichen Casino Testbericht, in dem Spielangebot, Bonusstruktur und Nutzererlebnis umfassend beleuchtet werden.
- E-Wallets 0-1 Stunde
- Banküberweisungen 1-7 Tage
- Kartenzahlungen 1-7 Tage
- Auszahlungen am Wochenende Ja
- Progressive Jackpot Gewinne Paid In Lump Sum
Zahlungsinformationen und Optionen bei Casumo Casino
Da Casumo Casino auf regulierten Märkten operiert, unterscheiden sich die verfügbaren Zahlungsmethoden je nach Standort. Alle Optionen sind übersichtlich im Zahlungsbereich dargestellt. Ein- und Auszahlungen werden ausschließlich in Fiat Währungen abgewickelt.
Einzahlungen sind per Kredit oder Debitkarte sowie über verschiedene E-Wallets möglich. Der Einstieg beginnt bei 5 € für Karten und 10 € für alternative Zahlungsarten. Mögliche Gebühren werden vorab transparent angezeigt.
Für schnelle Auszahlungen empfehlen wir E-Wallets, die häufig innerhalb einer Stunde bearbeitet werden. Banküberweisungen benötigen hingegen mehrere Tage. Eine kleine Gebühr von 3 € fällt nur bei sehr niedrigen Auszahlungen an.
Ab einem Auszahlungsbetrag von 1.000 € ist eine Verifizierung erforderlich. Monatlich können bis zu 50.000 € ausgezahlt werden. Das tägliche Gewinnlimit liegt bei 200.000 €, unabhängig vom Spiel oder Einsatz.
Die Bearbeitung von Auszahlungen erfolgt innerhalb von maximal 3 Tagen. Abgelehnte oder stornierte Anträge führen dazu, dass das Guthaben sofort wieder spielbereit ist.
Spiele bei Casumo Casino
Im Casumo Casino dreht sich vieles um Slots. Über 2.000 Titel stehen zur Auswahl und das Angebot wächst regelmäßig durch neue Releases von über 110 etablierten Spieleentwicklern.
Die Online Spielautomaten sind übersichtlich nach Themen und Funktionen sortiert, sodass Sie schnell neue Highlights oder bekannte Favoriten entdecken. Sämtliche Spiele lassen sich im Demo Modus testen, auch vor der Registrierung, damit Sie sich vor dem Spielen um echtes Geld mit Mechaniken und Funktionen vertraut machen können.
Ergänzt wird das Angebot durch ein Live Casino mit echten Dealern sowie eine breite Auswahl klassischer Tischspiele wie Blackjack und Roulette. Poker, Baccarat und verschiedene Game Shows sorgen zusätzlich für Abwechslung.
Dank vollständiger Smartphone-Optimierung spielen Sie das mobile Casino direkt im Browser auf Smartphone oder Tablet, ganz ohne App Download.
Verantwortungsbewusstes Spielen bei Casumo Casino
Casumo Casino räumt verantwortungsbewusstem Spielen einen festen Platz ein und hebt diesen Bereich bewusst hervor. Alle Werkzeuge zur Spielkontrolle sind klar strukturiert und ohne Umwege erreichbar.
In Ihrem Konto legen Sie individuelle Limits für Einzahlungen, Einsätze und Verluste fest und behalten so jederzeit den Überblick über Ihr Budget. Ergänzend stehen Zeitfunktionen zur Verfügung, die Ihre Login Dauer erfassen oder den Zugang zu bestimmten Uhrzeiten einschränken.
Reality Check Hinweise erinnern Sie regelmäßig an Ihre Spielzeit. Wenn Sie unsicher werden, unterstützt ein Selbsttest bei der Einschätzung des eigenen Spielverhaltens, bevor Sie eine Pause oder einen Selbstausschluss aktivieren.
Besonders praktisch ist die Auszahlungssperre, mit der ausgezahlte Gewinne vor erneutem Einsatz geschützt werden. Zusätzlich steht Ihnen ein geschultes Support Team zur Verfügung, das frühe Anzeichen problematischen Spielverhaltens erkennen kann. Der Support ist rund um die Uhr erreichbar und unterstützt Sie mit Informationen, Ratschlägen und Hilfe, wenn Sie diese benötigen.
Kundensupport bei Casumo Casino
Der Supportbereich von Casumo Casino ist übersichtlich im oberen rechten Seitenbereich platziert. Dort gelangen Sie zunächst zur FAQ Sektion, die viele Standardfragen direkt abdeckt.
Für den direkten Austausch und persönliche Hilfe steht ein Live Chat zur Verfügung, der rund um die Uhr erreichbar ist. Der Chat ist registrierten Spielern vorbehalten und aktuell auf Englisch verfügbar. Im Test zeigte sich der Support reaktionsschnell und lösungsorientiert.
Bei umfangreicheren Anliegen können Sie alternativ den Kontakt per E-Mail wählen und eine detaillierte Rückmeldung abwarten.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Casumo Casino hinterlassen haben.
Beschwerde-Statistik
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Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Hi there Paula, aww you made us blush over here with your nice review about our casino. Congrats on your awesome winnings and I hope lady luck never leaves your side! We're beaming that you enjoy playing with us and that you are satisfied with our service. Much love, Casumo
Very good service and a wide choice of games. When I wanted to withdraw some money everything was handled very fast and I got my money in no-time! One of the better online casino's I have to say with a very helpful live chat.
The interface was a little bit laggy sometimes and it would be nice to have like a menu button where u can look into your account information and so on in 1 click. But still this is one of the best casino's!
Hi there, thanks for your sweet words and we're always happy when our players are happy. If you have troubles with the site, I would suggest you to check if everything is up to date on your device e.g. Flash Player. Clearing cookies and cache also helps if things are lagging a bit. I hope that will fix your issue. All the best, Casumo
This casino has incredibly good tournaments. It is the smallest bet. I have a few very good wins. The games have a good return. With small bets you win good. I always enjoy playing in this casino. There is a very good loyalty program.
Something happened last months. Paying the withdrawal is a lot slowly. Before the money was in my account literally for hours. Now I never know when they will transfer my money after the approval of the withdrawal. That's why I give a little points. I am very disappointed with the slow withdrawal.
Hey hey and happy Friday, Many thanks for your schweet lines about our casino tournaments, glad to hear you've been lucky and enjoy racing against other casino players! Not as glad to hear you're disappointed with our withdrawal process though, but we hope to turn that around. So to give some context as to why it can take a bit longer at times... If a lot of players have been lucky, the process automatically becomes longer since our payment team will have more funds to ship (longer queue). Luckily, this happens rarely. If you ever wish to speed up a withdrawal, you can try your luck in our live chat and ask the Ambassadors. Another trick is to use the fastest payment method. With Neteller or Skrill, your cash will be with you instantly after approval. Hope that helps! If anything, just visit our live chat or fire an email to [email protected] Toodles and have a fab weekend,
I made my Askgambler's account just to review Casumo! I've played at several other casinos through-out the years and came across Casumo about 3 months ago. By far the best interface, the BEST game selection I've ever seen. They have some of my favourite games from a few other places but all at the same spot.
- Love the variety of games; easily the best I've encountered
- Easy deposit and fast bank transfer for withdrawal (except waiting for withdrawals while they need more account verification - see cons).
- I'm probably just on a lucky streak right now, but the payouts have been GREAT so far and my money lasts a while even when I do lose. I've walked away about $5000 ahead total. Here's to hoping the luck continues!
- They have really nice features for responsible gambling. Locked withdraws and reminders have been so great for me.
Really - not much! If I had to pick something it would be the account verification process! Boo! I verified my account a couple weeks ago and all was fine until my 2nd/3rd cashout yesterday - they required further confirmation that I am the bank account and debit card owner before processing my 3rd-6th cashouts. I completely understand this, but the original documents I used to verify ID were my account statement that showed all those details. Regardless, I supplied the documents requested and then the verification and payout confirmations went through in about 18ish hours... still, its a delay compared to the first payout which sucks, but still overall a very fast process.
One thing I would like to see added in the future is a way to favourite games for easier searching.
Howdy Friend! We're super glad you're enjoying yourself here. We love the vibe emanating from your word-painting, and we're totally feeling the warmth. We've passed on your gratitude to both the Payment wizards responsible for swooshing your winnings to you so quickly, and to the super-choosy tech wizards who decide what games get added to the best game selection in the Sumoverse, and it goes without saying that we're all double-down rooting for you on your current lucky streak. We're also quite proud that you've noticed the work we've put into our "Play Okay" Responsible Gaming portion of the site, we want as many players as possible enjoying themselves here, but safely. (We totally understand the heartfelt "Boo!" in relation to the verification process from a players point of view, btw, but with our serious hat on (it's a fedora, but tasteful),while It may appear repetitive, in reality it's a completely necessary process we have to abide by under the terms of our worldwide licencing agreements, to ensure a safer environment for everyone) *removes hat* We love your idea of bookmarking games, and we've sent one of the underlings scurrying down to the tech basement with that very idea written on parchment, for their perusal, as we are ALWAYS open to ideas that improve the site from a user friendliness point of view. If there's ever anything you need, just pop back into one of the superheroes in our live chat, or mail us at [email protected] and we'll continue to do our very best to make your day easier. Keep on keepin' on! Your friends at Casumo.
-The platform layout is cute and easily navigable.
-Great, friendly customer service via chat.
-Document verification process is orderly and convenient.
-Withdrawal times/process is quite efficient.
-Variety of interesting casino tournaments, etc.
-Too many frivolous game choices, watered down.
-Casino favours free spins over deposit matches which is kinda lame, deposit $50 and get 50 free spins at 10-15 cents, etc.
-Banking glitches, with every deposit I’m brought to an error page that says “oops something went wrong” and yet when I return to lobby the money is there, weird.
-Often gameplay goes dead and when returning to lobby redirected to a blank white page that states error 404 and have to reload casino. Occurs on iPhone 8plus, 2018 iMac and iPad Pro all software up to date. Supports suggests wiping cookies and restarting device but problem pursiats across different game provider platforms.
-Returns are fairly consistent but small, I’ve been a weekly player for over a year and I haven’t had a win significant enough for withdrawal since the month I first signed up, which is not what I’m used to at other casinos I play in. It doesn’t seem to matter if I drop $50 or $500. Perhaps it’s inevitable at a casino that’s eager to please everyone all the time, smaller slices of pie.
Hi there! We're really pleased that you appreciate the things we do that make us different. We're proud of the efforts our design and gaming teams put in to make us stand out from the crowd. We've also passed on your kind words of gratitude to our Ambassador team, who man the chat stations 24/7 to ensure that all runs smoothly. Regarding the things that didn't fill you with joy, such as the loading errors & the free bonuses given on deposit, we've taken your comments on board, and have given the info you've provided to our tech team (kudos for giving us as much information as possible regarding your technical device specs - that is exceptionally helpful when trying to isolate and rectify technical glitches) and to our promotions & bonus teams respectively. Thanks again for your input, we appreciate any comment that helps us improve. Have the best of days!
Love the site, easy verification.. they don't make things hard on you ... usually, 2 days to get a withdraw which is pretty darn fast!! Instant withdraw from your bank account which is amazing. Hands down one of the best sites!
Hello there friend, I'm super happy to hear that you're enjoying your time with us. Summer is coming and happy times ahead, so we like to keep things speedy. You're always welcome to contact us via email or in our live chat if you have any questions, queries or concerns. Happy vibes from your friends at Casumo <3
Great game selection and atmosphere. Their live chat goes above and beyond, and their withdrawal and verification is the speediest I’ve come across. You can take great comfort playing here knowing they aren’t going to make things hard on you. They also have the option to lock your withdrawl, if you will be tempted, but it’s processed within hours anyway.
All around great site.
If they could add Pragmatic Play to your list of games I would say they are perfect :)
There really isn’t anything bad I can say at this time. I have certainly put on more than I have gained, and it took a little bit to get up a good amount to withdrawl.
Hellow there, Thank you for sharing your positive experience with us, much appreciated! We always put great effort into trying to make our players journey as pleasant as possible - and it sure sounds like we succeeded here. As per restrictions set up by the game provider, we can't offer all games to all the markets. But we try to add new games all the time to make sure our players get the freshest, funniest and flashiest games available. You can always check what's new in our game browser or by visiting our blog - https://www.casumo.com/en/blog/new-games/ May the slots be ever in your favour! All the best, Casumo
Casumo casino processes withdrawals within a few hours after requested after you have been verified. More importantly, Casumo takes their responsibility to help and protect vulnerable players very seriously and will detect and protect any problem gamblers in good time not like Rolla.
Howdy Fredas, Thank you for your lovely feedback! Our payment team heroes are working hard 24/7 to be as fast as they can with the withdrawal processing time. The promised withdrawal handling time is within 23 hours, but it is quite rare that it would actually take that long. We do care for our players a lot, that is 100% true. We have a devoted responsible gambling team answering any RG related questions and creating a safer gambling environment for our players. We even have a dedicated website where you can find a boatload of interesting info about responsible gaming; www.casumocares.com. Hit us up in our on-site live chat or throw us an email to [email protected] if you have anything we can help you with. Or if you just feel like a little chit chat. Up to you! All the best, Your Casumo crew
I have been playing casino for a long time now and this is one of my favorite online casinos. Very clear interface and lots of games to choose from. Great look and feel. Not to mention the bonus offers! One casino to try for sure!
Sometimes it takes a lot time to load (desktop) - mobile app also sometimes crashes and this is a little annoying... but with couple of bug fixes this should not be a case
Aloha Dennis, Thank you very much for your kind words. We look to add new games constantly, to keep things exciting and new, hopefully we can keep adding games that you like. Our site and app being slow is not ideal, I'll definitely raise this with our team to see if we can come up with a fix. A quick thing to try would be to clear your cookies and cache on desktop as well as clearing the cache in the app, this could fix the issue (fingers crossed) We will see you back in the cyberspace. All the best, Your friends at Casumo
Absolutely superb casino. huge variety of games, fast and reliable payouts and an option to lock your withdrawal which, in my opinion, is a genuine responsible gaming feature and not just paying lip service to it like most casinos. The bonus system is fair and regular and CS is friendly and quick. I've never written a review for a casino before, but if you're looking for integrity, reliability and variety from a casino, this is the place to head.
Cashew nuts and human intolerance! Oh, and review fields that require a minimum of 50 characters
Hello hello, Thank you so much for your kind words. We do our very best to keep our playing environment fun but safe at the same time. We are so proud to be your very first review, it's very much appreciated and I'll make sure to relay this info to our teams, you know, share the glory! If there's ever anything we can do to make your experience even better then let us know and we will do our best to accommodate you. Finally, I kind of like cashew nuts though.. but I agree on the human intolerance! All the very best, Your pals at Casumo
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Fast withdrawals, fast verification and great bonus options. Got 100 cash put in my account as I won a random prize draw....I always thought nobody ever won those!
There is nothing to dislike. This site is trustworthy and has the latest games. The games load fast and the site is easy to navigate. My latest withdrawal took less than a day to go in my account.