Mostbet Casino - Cannot confirm my phone number in order to withdraw

Dear @karielfx,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello, Dear KARIELFX!

Thank you for informing us about your problem. It requires our close attention.
Please provide your account ID so that we can look into your problem.

Best regards, Mostbet.

Dear Mostbet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello, Dear KARIELFX!

We are always striving to improve our clients' experience and help you. We sent a letter to your contact email with a request data to link your phone number to your game account. Please send all the requested data in a reply email. After that we will be able to link your phone number.

Best regards, Mostbet.

Dear @karielfx,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required info has already been sent to the Mostbet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required info or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.