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50000 Not Credit Into My Account


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Von rehan666
vor 1 Monat
Dear AskGamblers Team,

I would like to report another unresolved deposit issue related to my Mostbet account
Gaming ID

On **3 April 2026 at 12:06 AM**, I made a deposit of **PKR 50,000** to my Mostbet Agent account. The amount was successfully deducted from my bank account, but it was never credited to my Mostbet balance.

Transaction details are as follows:
Amount: PKR 50,000
Date: 3 April 2026
Time: 12:06 AM
Reference Number: 123876

I previously contacted Mostbet support regarding this issue, and they requested **PDF Statement**, which I already provided. However, the issue is still unresolved.

I have also submitted a complaint to my bank to trace this transaction. According to my bank records, the amount was successfully processed.

I kindly request AskGamblers to investigate this matter and assist in resolving this missing deposit.

I am ready to provide any additional documents or bank confirmations if required.

Thank you for your support.

Best regards.
Unseriöses Casino Mostbet Casino
Betrag ₨50000

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
mostbetcasino and @askgambler...I am conforming that .Today I got my 50000 pending deposit credit into my mostbet gaming account

Mostbet Casino Beschwerde-Statistik

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Durchschn. Betrag $1,801
Durchschn. Dauer 8 Tage
Durchschn. Antwortzeit 2 Tage

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Auszahlung als bezahlt markiert aber nicht erhalten
Am 23.02.2026 habe ich eine Auszahlung in Höhe von 2.800 PLN per BLIK beantragt (Transaktions-ID: 132024716).

Im System des Casinos ist diese Auszahlung als „Bezahlt/Abgeschlossen“ markiert. Die Gelder wurden jedoch nicht auf mein Bankkonto überwiesen. Meine Bank hat bestätigt, dass kein Zahlungseingang und auch kein Zahlungsversuch registriert wurde.

Es ist wichtig zu betonen, dass es sich hierbei um eine BLIK-Auszahlung handelt.
BLIK ist eine sofortige Zahlungsmethode. Sobald eine Auszahlung tatsächlich ausgeführt wird, erscheint sie normalerweise innerhalb weniger Sekunden oder Minuten auf dem Konto des Empfängers.

Dies ist daher nicht mit einer normalen Banküberweisung vergleichbar, die mehrere Tage dauern kann.

Das Problem besteht nicht in einer üblichen Bearbeitungsverzögerung, sondern darin, dass die Auszahlung im System als „bezahlt“ markiert wurde, obwohl keine tatsächliche Zahlung stattgefunden hat.

Nach meiner Kontaktaufnahme wurde mir ein angebliches „Problem mit dem Zahlungssystem“ mitgeteilt. Ich wurde aufgefordert, innerhalb von 24 Stunden alternative Auszahlungsdaten bereitzustellen. Dieser Aufforderung bin ich umgehend und fristgerecht nachgekommen.

Mittlerweile sind 5 Tage vergangen:
• Keine Bestätigung, ob die neue Auszahlungsmethode akzeptiert wurde
• Keine Bestätigung, ob eine erneute Auszahlung tatsächlich veranlasst wurde
• Kein Zahlungseingang
• Keine Antwort vom Finanzteam per E-Mail
• Der Live-Chat wiederholt lediglich allgemeine Standardantworten

Mein Konto ist vollständig verifiziert (KYC abgeschlossen). Frühere Auszahlungen wurden korrekt durchgeführt. Der einzige Unterschied besteht darin, dass es sich dieses Mal um einen höheren Betrag handelt.

Es handelt sich hier nicht um eine normale Wartezeit.
Die Auszahlung ist im System als abgeschlossen markiert, die Gelder wurden jedoch nicht ausgezahlt, und es erfolgt keine transparente Klärung oder konkrete Maßnahme seitens des Casinos.

Ich bitte daher um Überprüfung und entsprechende Intervention.
Status unsolved Ungelöst
zł2,800
They refused to pay me my money

Dear team,

I’m seeking your urgent support to get my money from this platform as almost 2 weeks right now and they still trying and he just rejecting to give me my money

The issue starts when I win and start to withdraw. I ordered ,i submitted a withdrawal request for 3000 EGP. That was on March 5, 2026 exactly at 4:12 AM sharp CLT and next second one on the same date after exactly 15 minutes it was at 4:28 AM CLT for amount 2000 EGP and I found out that force request submitted successfully and the resolution which is showing on the website that payment done successfully. You have fun both attached transactions.

I complained the schedule you receive I didn’t receive this provide proof that you didn’t receive. I censor prove he said no way it’s not official. We will not consider this as approved. You have to get some requirements and they required whatever they required. I provide even they required me to record the video using another phone to my accountant, showing that I didn’t receive and I provided all whatever they ask me for then I ask them to show me the proof of payment from your agent, they didn’t provide anything. They told me that they were sent me emails with the result of my complaint and they didn’t send me emails by coincidence I’m talking to customer service for the serve withdrawal request I made today for a amount 3550 EGP they told me the previous one is closed. We already paid you and it’s fine decision. You have nothing to do with this and regarding this process action you did today again same thing happen? They showed the results that they pay me successfully. Meanwhile, they pay nothing and I didn’t receive any of those three amounts. What kind of website is this?

Briefly I have to 3 transactions

1- 3000EGP-04:12am -05.03.2026-payment method e&money 01099285876

2- 2000EGP - 04:28am-05.03.2026 payment method e&money 01099285876

3- 3550EGP-00:40am-12.03.2026

Vodafone cash 01031846648

The city transactions fulfilled all the website policy and they assumed they pay me, but they didn’t pay me anything and they refused even to show me the proof of payment or send me official mail informing me that I received my money


UserID:270445498

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200 euros not refunded to my casino balance
My name is Łukasz Żakowski (User ID: 233896864). I am filing this complaint because Mostbet is withholding my withdrawal of 200 EUR and demanding documents that are technically impossible to provide.
​On February 24, 2026, a withdrawal was sent to my old VeloBank account (PL38156000132030643620000001). This account was officially closed in November 2025. I have provided Mostbet with the "Confirmation of Account Closure" document generated on 26.02.2026.
​Despite this, Mostbet support insists on a bank statement for February 2026. As the account is closed and inactive, the bank does not generate statements. The funds must have been automatically returned ("bounced back") to Mostbet's bank account.
​Furthermore, Mostbet is blocking my email communication (Error 550) and their live chat support is ignoring my technical explanations. I request that Mostbet perform a manual search for the returned transfer and credit the funds back to my casino balance.*"I am resubmitting this complaint because your previous rejection was based on a lie. You claimed that Mostbet is working on a solution, but I have received an email from them stating that the withdrawal was processed on February 24, 2026, and they now consider the matter closed.
​This completely misses the point of my complaint. I never denied that they processed the payment; the issue is that they sent it to a CLOSED bank account. This has been clear from the very beginning. They are simply playing me for a fool, and by rejecting my case, you are letting them get away with it. I request a formal reopening and a fair review of this complaint."**
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€200