Mostbet Casino

Request to remove betting limit

Von Akshaykumar M.

vor 2 Wochen

Hello,

My Mostbet account was previously frozen, and after it was unfrozen, I received an email from Mostbet stating that I could apply for an increase in my betting limit after 90 days.

More than 90 days have already passed since my account was unfrozen. I contacted Mostbet support by email and requested them to increase or remove my betting limits, but they have not provided any proper resolution.

I am a verified user and have been using my account regularly.

I kindly request Mostbet to review my account and remove or significantly increase my betting limits as promised.

Thank you for your assistance.

Account email:

Unseriöses Casino Mostbet Casino

Grund Sonstiges

Diskussion

AskGamblers

• Support Team

vor 1 Woche

Dear all,

Following a careful review and consideration of all the information and details presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Mostbet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Akshaykumar12

• Indien

vor 1 Woche

Mostbet has informed me that they have sent details to AskGamblers and are waiting for your response.

I would like to clarify that my issue is still not resolved. Although Mostbet increased my betting limit to 300 INR, this amount is still far too low and does not allow me to use my account normally.

After waiting more than 90 days since my account was unfrozen, such a small increase is not a reasonable solution.

I kindly request AskGamblers to continue supporting my complaint and ask Mostbet to remove the betting limits completely or increase them to a substantially higher and reasonable amount.

Thank you very much for your help.

Mostbet Casino

• Representative

vor 1 Woche

We have sent details to support@askgamblers.com, we will wait for the AskGamblers team's response.

Best regards, Mostbet.

Akshaykumar12

• Indien

vor 1 Woche

the current limit of 300 INR is still extremely low and does not resolve my complaint.

My account was previously frozen, and after it was unfrozen, I was informed that I could request a limit increase after 90 days. After waiting for more than 90 days, Mostbet increased my limit from a very low amount to only 300 INR.

This is not a meaningful increase and does not allow me to use my account normally. A limit of 300 INR is far too restrictive for regular betting activity.

I am a fully verified customer and have complied with all requirements. I respectfully ask AskGamblers to continue supporting my complaint and request that Mostbet either remove the betting restrictions completely or increase the limit to a reasonable amount.

Thank you again for your assistance.

Mostbet Casino Beschwerde-Statistik

Gelöst 110 / 117

Durchschn. Betrag $1,801

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

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