LibraBet Casino - Casino holding my withdrawal for 15 days

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LibraBet Casino

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€ 1275

Inaktiver Benutzer
vor 8 Monaten

Hello AskGamblers,

I have been waiting for over 2 weeks for my withdrawals from this casino to be paid.

First, they claimed that they have up to 5 working days to pay the withdrawals, now it's been way over the time they stipulated, as you may be able to see on the screenshot that I will attach.

The total balance that needs to be paid is 1275€.

Thank you so much.

AskGamblers
vor 8 Monaten

Dear LibraBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 7 Monaten

Dear all,

This complaint has been reopened as per LibraBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

vor 7 Monaten

Dear juantxi ,

Please be informed that your withdrawal is complete and paid out on our side.

Best Regards
Librabet Team

AskGamblers
vor 7 Monaten

Dear @juantxi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

LibraBet Casino Beschwerden

  • 14 von 14 gelöst
  • 2 Tagen Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 6,033 USD Durchschn. Betrag

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