LibraBet Casino - Delays my 1400 CAD withdrawal for over 2 weeks without resolution

Dear LibraBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per LibraBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear sss123321,

We are sorry to hear about for your experience.  

We assure you we have forwarded your request to the relevant team and we would try our best to help you in this situation and provide you with an update at the earliest as possible.

Thank you for being so patient with us! We really appreciate it.

Best regards,
LibraBet team.

Dear LibraBet team,

Thank you for your response.

As of now, I have received only 700 CAD, which was one of my withdrawal requests.

However, I am still waiting for two other withdrawals to be processed:

500 CAD via Interac, requested on April 11

200 CAD via Litecoin, also requested on April 11

In addition, I have just submitted a new withdrawal request of 700 CAD today.

I sincerely hope that all pending withdrawals will be processed and paid within the next 3 business days, in accordance with your stated policy.

I appreciate your cooperation and look forward to a quick resolution.

Best regards,
sss123321

Dear sss123321,

We are happy to confirm that your withdrawal request from April 11th you were referring to was processed, and the money has been sent from our side on 1st May, 2025.

The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

Our team wishes you all the best for your future activities!



Best regards,
LibraBet team.

Dear LibraBet team,

Thank you for your previous updates.

As of now, I have received the following withdrawals:

500 CAD via Interac

200 CAD via Litecoin

I appreciate that these were finally processed.

Currently, I am still waiting for the last withdrawal of 700 CAD, which I submitted on April 30, 2025. I kindly ask that it be processed within the stated 3 business days.

Looking forward to the successful completion of this final transaction.

Best regards,
sss123321

Dear sss123321,

We are happy to confirm that all your earlier pending withdrawals has been processed, and the money has been sent from our side.

The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.


We do not see any more pending withdrawal request or any any balance in your account.

We hope this helps clarify the matter for you.

Our team wishes you all the best for your future activities!



Best regards,
LibraBet team.

Dear @sss123321,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear AskGamblers and LibraBet team,

I confirm that I have now received all my withdrawals in full.

I have no further questions or complaints. Thank you for your assistance in resolving this matter.

Best regards,
sss123321

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.