Hello. Please help me to get my money.
On December 25, 2022, I created an application for withdrawing funds from the casino.
On December 27, I received a letter from [email protected] about the need to provide documents. I sent them all the documents on the same day
On December 29th, I received an email from firstname.lastname@example.org, they asked the question "Why do I use VPN" and I replied that I did not use VPN. Then, at their request, I logged into my account again and notified the live chat support about it.
On January 1, email@example.com notified me that they informed the relevant department that "I have logged into my account" and asked to wait 3 business days.
Three days later, I received no response from them. Please help me to pass the verification and get my money.