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Por Marli56
Vou ser o mais clara possível,
Baixei um aplicativo de jogos oferecido pelo Instagram, chamado Quick Hit Slots. Fiz um depósito inicial de 50 reais já a mais de 30 dias atrás. Fiz as apostas e acomulei mais de 5.000.00 mil. Tentei fazer saques e não deu certo . A primeira mensagem foi que eu precisava depositar 100. Reais para desbloquear os saques . Fiz o depósito e continua a mesma mensagem. Tenho prints vou enviar em anexo. Desculpem se for repetido os comprovantes. Não consegui visualizar qual foi. Devem ser repetidos . O nome do Casino e Quick slot não vi na barra igual ao aplicativo. Mas mandei um print do sdo mesmo.

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Obrigado por confiar em nós e utilizar o Serviço de Reclamação de Cassino do AskGamblers (AGCCS).

Infelizmente, o operador contra o qual você pretende enviar uma reclamação está ausente no menu de enviado de reclamação. Isso significa que ele ainda não foi apresentado ou avaliado pelo AskGamblers ou que está com status Encerrado. No passado, tentamos oferecer aos nosso usuários um serviço de reclamação contra operadores com os quais não trabalhávamos, mas isso nunca produziu quaisquer resultados positivos.

A Equipe de Reclamação do AskGamblers aconselha que você procure por mais assistência sobre o caso diretamente com o órgão regulatório competente. Para saber mais como usar o Serviço de Reclamação de Cassino do AskGamblers (AGCCS), por favor, acesse o nosso artigo.

Raio-X do QuickWin Casino

Resolvido 23 / 28
Valor médio $1,931
Duração média da reclamação 9 dias
Resposta média 3 dias

QuickWin Casino Reclamações

Veja todas as reclamações deste cassino
Quickwin Casino delayed two withdrawals past 72 hour timeframe
Hello AskGamblers Team,

I am filing a formal complaint against Quickwin Casino due to a violation of their withdrawal processing terms. I currently have two pending withdrawals that have not been processed within the official 72-hour timeframe.

Here are the exact details of the transactions:
1. First withdrawal request: Submitted on May 23rd, 2026, at 22:17:07 for the amount of 9,880 CZK.
2. Second withdrawal request: Submitted on May 24th, 2026, at 17:22:46 for the amount of 10,080 CZK.
Total disputed amount: 19,960 CZK.

According to the casino's terms and conditions, the standard processing window is up to 3 business days.

On May 26th, I contacted live support, and the agent explicitly confirmed that my account was fully fine and did not require any additional verification at that moment.

Yesterday, on Wednesday, May 27th, the 3 business days timeframe officially expired for both requests (even when excluding the weekend). I contacted live support again to escalate the issue. However, the agent refused to process the payouts and instead told me that I should file an internal email complaint, which takes up to 10 calendar days to be reviewed.

I strongly believe the casino is intentionally stalling the payouts and violating its own rules. I have tried to resolve this amicably via chat, but without success. I have attached the screenshot of my last chat with support as evidence of their delay tactics.
Chart Pointer
75h Restantes
Kč19,960
Withdrawal Block and Broken Promise of Manual Payout
I am filing this complaint against QuickWin due to an unresolved technical block on my withdrawals that has lasted for 11 days. I have a history of successful withdrawals (e.g., March 26th), yet I am currently unable to withdraw anything from my balance of S/ 9,125.74. I am unable to withdraw even the minimum amount of S/ 50 due to a 'Withdrawal Limit' error (see Error.jpg).

Timeline of events:

March 28th: First reported the 'Withdrawal Limit' error to Agent Echa (see conversation).

March 28th – April 2nd: During this period, I contacted support multiple times. I was repeatedly promised that the issue was being 'investigated' and would be resolved 'shortly'. None of these promises were kept, and no solution was provided, forcing me to escalate

April 3rd: Filed a formal complaint via email as the technical team failed to provide a solution.

April 6th-7th: Agents Bell and Yves officially authorized a 'Manual Administrative Payout' for my full balance under Case 47810416. Agent Yves explicitly admitted that the standard 72-hour timeframe was 'inadequate' for this long-standing error and promised a priority resolution.

Despite these official commitments and a balance that remains fully accessible for play but blocked for withdrawal, the casino has failed to execute the transfer. I have provided video evidence and chat transcripts to their support, with no result. I demand the immediate release of my S/ 9,125.74 via USDT to my previous withdrawall method. My username is the same as my email [email protected] (as they told me)
Status solved Resolvido
$9,126