Made deposit but amount did not credited
I made a deposit of INR 50,000 in my dafasports account on 11 December 2024. The amount was successfully deducted from my bank account. When I was entering the deposit details on the payment page, an error came during the deposit. The amount was deducted from my bank account but because of the error, the amount was not credited into my dafasports account. I mailed them all the details of the transaction as well as the screenshot of the transaction, it's been more than 9 days but my amount is not credited back into my dafasports account. I have tried everything but nothing is happening. Kindly help.
I am sending you all the details of the transaction. Kindly look into it.
User Name- < username removed >
Account- Dafa sports
Amount - INR 50,000
Deposit Method - HTPay Banking
UPI I'D- < removed >
Transaction Date- 11/12/2024
Transaction I'd - 402776365
Deposit Time - 08:05:36 PM(Indian Standard Time)
UTR- 160604294968