bet O bet Casino - They locked my account and no explanation

NÃO RESOLVIDA

Informação da reclamação

Cassino em disputa

Betobet Casino

Valor

$ 2000

Postado em 27 de setembro de 2023

Username is < username removed >. Betobet locked my account since 20th September 2023 and all I was told its that my account us under investigation by the risk department with no time frame given.

Note that this same investigation have been carried out before after which they paid me 1k dollars, now I withdrew more than 2k dollars and my account is locked.

I don't have multiple accounts neither did I use bonus or commit any fraud, no rules was broken. I don't know if they are just trying not to pay me my balance.

Please help me get my account unlocked so that I can withdraw my money

AskGamblers
Postado em 29 de setembro de 2023

Dear bet O bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.