888 Casino - Delaying payment of 104k

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Informação da reclamação

Cassino em disputa

Cassino 888

Valor

$ 104000

Postado em 23 de maio de 2024

What an absolute nightmare this withdrawal process is. I’ve been lied to several times, I have been delayed in payment, supervisors have personally called me to ensure payment yet won’t send me the appropriate email verification. I have verified 9 types of ID, statements, debit transcript. This is the worst I have ever had to deal with. Please help put some pressure on these crooks. I have finally reached out to the AGCO here in Ontario and am literally on the line waiting to speak to the support team at 888 to file a formal complaint so the AGCO can intervene. They then have a supervisor call me from the UK to do damage control. I am fed up and will proceed with my complaint process regardless of the outcome now. Until that wire hits, the gloves are off.

Postado em 24 de maio de 2024

Here they’re telling me eight weeks now. They refuse to give me a complaint number so I can file with the AGCO. I am now forwarding all information to the AGC complaint with all emails and all names of each employee involved in this process.

AskGamblers
Postado em 27 de maio de 2024

Dear 888 Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Postado em 28 de maio de 2024

I wonder why they won’t respond?
This should be a testament The way they treat their players. Not only do they treat their players poorly, they also do not want to pay out the Players winnings. Sounds a wee bit fraudulent to me.

Postado em 29 de maio de 2024

Still awaiting processing. I can’t fathom this. Bet888 does not carry integrity or else they would pay out in a timely manner. No response from their team either. As you can see we are still awaiting processing. No updates for you here however.

AskGamblers
Postado em 11 de junho de 2024

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Cassino 888 Reclamações

  • 311 de 341 resolvida
  • há 1 dia resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 8,172 USD valor médio

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