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PokerStars Casino - 'Routine security check' goes on for weeks

Hi everybody.On the evening of April 20th I went to the Poker Stars casino and won about $6000 USD in several games. I transferred 700 usd, which I ...

NetBet Casino - Long wait for withdrawal

Hi thereI withdrew money on the 1st of May (Monday) which was a total of £1.037.00My documents were verified the next day on the 2nd (Tuesday) I was ...

NetBet Casino - Two Withdrawals Delayed

I made two withdrawals requests via Wire Transfer early in the morning on 2nd May for £1015.23 and £5076.14 these amounts included the processing ...

PokerStars Casino - 1,200 GBP Amount not credited to account even after nearly 2 months

After winning amount, I have made with drawl of amount 1200 GBP the next day I have got email saying amount reflected back to account, its been nearly ...

Mr Green Casino - Four hundred pounds withdrawal pending

Made a withdrawal a week ago on Friday. I've sent off all the documents they've asked for over and over and they keep emailing for the same things I' ...

Pokerstars Casino - ID & withdrawal issue, 400 GBP

Hi, I'm not sure if my previous complaint request worked as I have only just signed up for an askgambler account.I created a Pokerstars account and ...

NetBet Casino - NetBet not addressing refund issue

I emailed NetBet support (using the e-mail address available on their site) on order to close my account with gambling problem being the reason for ...

LeoVegas Casino - Account as been locked

I tried to place a bet on an online casino game and was told my bet exceeded the limit. I contact Leo Vegas the casino I’m playing with for them to ...

LeoVegas Casino - Will not verify my account

I have been able to deposit smoothly my whole time using this casino, no issues or setbacks with that side of the site at all, they like that part, ...

LeoVegas Casino - Stalling withdrawal at LeoVegas

Hello!I have been trying to withdraw my winnings (240,10€) from LeoVegas casino, and have to say that it has been a nightmare!!! I have spent hours ...

Mr Green Casino - Delayed withdrawal, verified successfully, but still stalling

I won £12,500 on the morning of the 2nd November. Safer gambling called me hours later regarding my wagering that night. After everything was sorted ...

32Red Casino - Delayed Payment, endless prolonging and stalling

I withdrew my money on 06/11/22 and they have asked me for multiple documents which I have submitted (some multiple times) the last time I submitted ...

LeoVegas Casino - Deliberately imposing impossible verification procedures and refusing perfectly valid document

Dear Ask Gamblers,I am being driven round in circles by Leo Vegas, who are intentionally stalling verification in order to hold onto my funds. My ID ...

LeoVegas Casino - Endless verification issues and delayed payment

As a customer who was very happy with Leo Vegas for years, after my recent and ongoing experience, it is a bad as bad gets.Several days ago I ...

PokerStars Casino - Account still frozen

My account is still frozen after I have sent the necessary documents (sent on the 14th), I sent another message to pokerstars asking how long the ...

Mr Green Casino - Withdrawal delayed MrGreen

Hi!I paid out Sunday 11.09 an amount of 10570kr with Trustly. The money does not arrive in my Bank account until now. I contact Customer service from ...

32Red Casino - Delayed payment withdrawal request

Looking for some help with this. I Requested a withdrawal on 31/08/22, was asked to provide proof of id, bank statement, address etc on 03/09/22 that ...

Casino.com - Slow verification and waiting for my withdrawal 15 days already

UK/ So I signed up to casino.com on Friday 1st of July 2022. Deposited £20 and won £150 I requested for it to be withdrawn same day. I checked again ...

LeoVegas Casino - Endless loop of uploading documents, then they lose them

Leo Vegas are employing tactics deliberately designed to avoid paying out, and have been doing this throughout the 3 months I have been waiting on my ...

Mr Green Casino - Holding my winnings and poor customer service

Well, what a disappointing experience, I have used William hill plenty of times before which I’ve never had any issues with playing and withdrawing ...

Mr Green Casino - My withdrawal is still taking so long

I am still waiting on my withdrawal it’s been over two weeks. I was able to deposit and withdraw many times with no issues, when I withdraw £1490 ...

32Red Casino - 32Red Withholding 4400 pounds

Hi, I have deposited over £8,000 with 32Red. They had no problem taking those funds without question. 2 weeks ago, I made a withdrawal for £4400. ...

Mr.Green Casino - Delayed Payment Since Feb 2022

So I have been trying to withdraw my winnings. Since Feb 2022. And it seems like they are trying to withhold my winnings from me. I've never ...

LeoVegas Casino - Excessive verification and inconsistent requests

I'm having serious trouble verifying my Leo Vegas account. They put me round in circles and I've spent over 24 hours now on live chat. They simply do ...