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PokerStars Casino - Account Verification Delay

I created an account, deposited 550 USD and then the account was frozen and received an email requesting certain documents I shared all the requested ...

PokerStars Casino - Delayed verification after deposit

I have submitted my bank statement in pdf format and have provided a picture of my passport and I am still waiting for verification despite several ...

Casino.com - Payment missing since 5/5/19

I won £1417 on the 5th of May 2019. The casino say they have paid me, I have received no funds. We have sent each other around 30 emails now. they ...

LeoVegas Casino - Refuses to payout me deposit and verify my account

I have been a user of Leovegas for a few years, reached high VIP status in their loyalty program, did a lot of deposits and withdrawals over few years ...

Mr Green Casino - Waiting for withdrawal for 10 days now

Hello,On the 4 of august i finally had a winning in mr green casino. I have an account for over an year and i got a big win, so i made a withdraw for ...

PokerStars Casino - Verification problems still unresolved after 2 months of corresponding back and fourth

HiOn 24 june 2019 i received an email back, that they were dealing with my account. At this point i have send many emails without getting responds.On ...

NetBet Casino - Not verifying documents sent by email and holding my money

Hello,I deposited £40 with NetBet between 12-17th June 2019 (a £30 and £10 deposit.) I won £10 and so tried to withdraw my full £50.I received an ...

LeoVegas Casino - Account locked for two months right after withdrawal

Right after I tried to withdraw my winnings my account was locked. I was expecting an email or anything to verify my account or a confirmation of the ...

NetBet Casino - Delaying payment on verified account

I am writing to you to raise an issue about: NetBet Live CasinoThe issue that I have experienced was my account has been in good standing for close to ...

LeoVegas Casino - Won't provide information why my withdrawal is delayed

I have made a withdrawal on 23rd May 2019 which was supposed to be credited my bank account by 30th May 2019 asperger's the 5 working days timeline. ...

NetBet Casino - Withdrawal request delayed and no answers

Hello,I am waiting for my payout since nearly 3 WEEKS!Your live chat customer service has been telling me every day for a week that the same day the ...

Mr Green Casino - Three weeks and still have not received my withdrawal

I’ve been trying to get my 3500 dollars two days after my request they finally decided to ask me for all my documents which I then sent to them ...

PokerStars Casino - Refuses to refund my deposit after declined account verification

I have made a deposit of 230 Euros and after as I wanted to play, I was surprised that my account was locked. Than I received an Email that I have to ...

PokerStars Casino - Account restricted for long time

HiMy account at PokerStars has been showing a message regarding a random security check which should take a few minutes..for 24 days now. I also have ...

PokerStars Casino - Account verified but withdraw pending for 20+ days

Despite my account being verified, my £793.83 withdrawal has been pending for over 20 days now and I have received ZERO communication from pokerstars ...

PokerStars Casino - Account frozen after deposit, no further help

i created an account, deposited 20$ and then they froze my account and i cannot access my money. tried to contact them for a week now on all channels ...

PokerStars Casino - No feedback in regards of withdrawal

Hello,I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. My account has been functioning great for more ...

LeoVegas Casino - Account locked for more than a week without a reason

Hello,Last Thursday I have made a deposit of 1200 NOK to LeoVegas casino, I got bonus 150% which I successfully wagered playing Jimi Hendrix slot. ...

Mr Green Casino - Delaying account verification and €3,600 withdrawal

5 days ago I made a withdrawal in Mr Green, first they wait to 46h limit and asks me documents for verification, I sent all what was asked. Before I ...

NetBet Casino - Verification after withdrawal request

Requested withdrawal over a week ago, been through lots of verification checks, photo of back and front of card, bank statements, utility bills, ...

PokerStars Casino - Withdrawal of $15,850 put on hold, no responding on my emails

Hello. I´m playing almost every day on Pokerstars, 4th of May 2019 i´ve made a deposit and won up to almost 17k$, 11k$ on slots and the rest on ...

PokerStars Casino - Account frozen for a week - 1100$ left in the account

Last thursday while playing I got a notification that my account is froozen due to a Routine Inspektion. A couple of minutes later I recieved an Email ...

PokerStars Casino - Account Restricted, -support not responding to emails

My account has been restricted while Poker Stars complete a routine security investigation. I reside in the UK, but am currently on holiday in ...

William Hill Casino - 4 weeks waiting for £591 refund

I am disgusted that William hill allowed my account to be reopened after i had closed it 2 years ago and my devices were severely hacked 28th february ...

Mr Green Casino - Breach of timeline for withdrawals

A few weeks ago I got lucky and hit a daily progressive jackpot. Keep in mind that I had already gone through the verification process a few month ...

Mr Green Casino - Waiting two weeks on a 1,060 CAD withdrawal, no communication

Hello, I have requested a withdrawal on April 8, 2019 of the amount of 1060 canadian dollars after claiming two of the casino welcome bonuses.I have ...

32Red Casino - Verification and processing of £50,000 withdrawal taking too long

Hello.. I get luck on live casino game last Friday morning,and with £75 bet i win £50000... I request withdraw for £50000... Same day i received ...

William Hill Casino - Delayed payments and ''Security Check''

I NEED HELP AND ADVISE I made my first ever deposit on a casino site after watching streamers online.As i didn't want to affect my credit score etc i ...