PokerStars Casino - Not withdrawal my dollar

Dear sir
i am pokerstars recived all email
screen shot uploaded
i sent all pokerstars security team sent all email
screen shot uploaded

it says that my account has been permanently closed
I received a notification from Pokerstars
date 2023-12-11 pic 1

In picture 2 it said please send me my bank details so that I can withdrawal the money
notification from pokerstars recived email

in picture 3
This is the bank statement requested by PokerStars

This is what PokerStars asked documents
5203 end card bank statement

this is pokerstars asked me
internet bank screen shot

This is an email I received from PokerStars
I was told that the address on your document does not match the address registered with PokerStars

but when I contacted pokerstars live chat operator Jeswina, she said that my address matches

I immediately sent the documents I requested from pokerstars
I haven't been able to withdraw money for 6 months

I sent all the required documents but I can't get the money

My account has already been permanently closed on 2023-12-11, you said to withdraw the money, but
money is not issued

A recent email told me that your account is undergoing a security review

but my account was permanently closed already 6 months ago
pokerstars asked to withdraw the money

Dear PokerStars Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

no pokerstars not reply mail me
already 3 years passed
i sent all documents
i sent all request
but 3 years passed not withdrwal my dollar
not reply mail me

Hello MONGOLIAAAAAA,

Thank you for reaching out.

We can confirm that we have received your documents and details which you shared, and your account and withdrawal request are currently under review of the responsible team. We understand frustration which the waiting time can cause, but we have already done all possible from the Support team side to speed up review of your request.

Once dedicated team complete the review, you will receive an email with further details about your withdrawal.

We highly appreciate your patience.

Kind regards,
PokerStars Casino

dear sir your security team 6 month checking my account
why too slow
i sent all documents
but not withdrawal my dollar
already too long month passed