PokerStars Casino - Withdrawal issuess

Dear PokerStars Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello Datunaaa32,

Thanks for reaching out.

We're glad to know that you've never faced any issues with your withdrawal requests! Upon checking your account, we confirmed that there isn't any issue with your current withdrawal request, it was simply selected for a routine check which is a normal process that all players go through.

Your documents are with the relevant department pending review and the timeframe depends on the number of cases being received, and the complexity of each one, meaning that it can't be predicted.

Your patience and collaboration in the process are greatly appreciated!

Thanks,

PokerStars Casino

Hi,

Still no update... Keep chasing with customer services but still nothing..