CasinoUser

No, but I do have the transaction reports which shown at one point balance of 108 and then 58. So 50 were missing. Do not sign up! They have no clue what they are doing, customer support on the phone useless. On the top of that, they could do whatever they want with your money. For example, they can split the amount that you have won into cash and bonus. Ridiculous!

Do not play with Tangiers. Neither customer support live chat nor telephone support. They look very similar to those scams in UK when Indians were calling but they did not have a clue what they were talking about? Not to mention that the live chat is just playing with the users, they have no experience, not capable of addressing issues. See what happened to me with this casino (I attach the email sent to them). Dear Sir/Madame, Hope my email finds you well. I am in a very sad position to state the following facts: 1. I deposited on 30/11/2017 75EUR (25EUR and 50EUR). 2. I asked from the Live Chat to remove all the bonuses before I play which they nicely did. 3. After I lost on my first deposit, I deposited 50EUR and again the same as point 2 occured. 4. I played roulette and I accumulated a balance of 108.4EUR . 5. Once I exited the roulette, my balance went down to 58.40EUR 6. I called the customer support but unfortunately, the guys on the phone where at least not capable of helping me and they started saying that I used the bonus and thus my bonus went down. But when I asked him to check the audit trail of the forfeit of bonus and the actual time that I played they could not and they told me to speak with Live Chat. During my second time that I called they hang up!!! 7. I spoke with the live chat and a guy named Tom told me that my balance on their screen showed 108.4 and he asked me to clear cookies/cache because that might be the reason (I found it strange but I tried and my balance was still 58.40EUR). 8. Please find attached a screenshot of my account. Looking forward for your reply and explanation of what happened to my balance.