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Found 7 results

  1. I dont understand why casinos have these? Why dont they prossess withdrawal requests as they come trough out the day? Right now i have two pending WDs thats been pending since yesterday One at casinoeuro they actually approved my documents really fast but payment still pending And one at Whitebet documents not approved yet.. Shame since i heard all good talk about how fast redbet is to approve and pay players. (Whitebet is their sister site) I think this is just tactics to try to make players revers and lose it all back. This should not be allowed.
  2. Greetings AG Community , Just thought I would raise the issue of Weekend Withdrawals I've noticed that a lot of Casino's allow weekend cashouts and some don't providing reasons such as finance department staff have to have time off etc and after confronting this issue multiple times I felt like maybe its time to talk about it . I'm not sure how others feel but being left on the ropes in pending having to wait an entire weekend because financial staff are away I think is quite lame considering that the ability to deposit still exists so then why shouldn't the ability to withdraw I refuse to accept that common excuse of no staff around its stone age to assume that funds cannot be moved just because its the weekend I mean come on. My view on things is withdrawals should be available 24/7 to E-Wallets and all things that can be transacted outside of banking hours or business days I keep hearing that one used too "business days" IMHO that Saturday and Sunday are business days too money is flowing so it should be regarded as a business day as business is being conducted. I view the ability to refuse Cash Outs on weekends as an obvious evasion tactic to trap withdrawals in pending so that punters become frustrated and end up reversing : myself I just end up playing one of 5 mmo's so its effect on me is about as much a pesky fly with a can of fly spray handy ...but I'm sure others feel the weight of temptation and frustration ...the synergy of which results in the desired effect. More Weekend Withdrawals are Needed Casino's and so called VIP flushing is a jest it should be available to everyone as is quite obvious the more successful ventures are offering Weekend Withdrawals and Fast Processing so it makes good business sense to adopt this policy ...in my humble opinion. Thank you for your time , -T
  3. Hi gamberls, I'm somewhat of a experienced gambler and with that being said I allmost felt a bit dumb to discover the following thing just several months ago: On every PlaynGo Slot (such as famous Book of Dead, Legacy of Egypt, Pimped) you can tell right before the first reel appears, if it will be a winning or a losing spin. If you dont have any delay (depends on casino - some have casinowise delay anyways - then you can add this up) it will be a winning spin or at least (for example at BoD) you hit the Bonus game. The other way around it means if you do have a delay before the first reel appears (we are talking about 0.1-0.2 seconds here) and this delay is not caused by a connection issue, you will have no wins on that spin. The effect on the gambling experience is huge: It means for example if you hit 2 books on the first 2 reels in BoD but you had the delay before the first reel, there will be no excitement what so ever for hoping to get the 3rd book or even a win in any way. Same the other way around. Imagine you land a book on reel 1 you didnt had delay and you can see after reel 3 that there is no chance of a winning spin - you allready know on reel 4+5 there will be 2 more books to hit the bonus. All this takes any excitement (and isnt that the main reason we are gambling?) off the slots of PlaynGo. I also contacted the provider to ask if they have a solution for it and im waiting for the answer and will tell you here. All this of course doesnt effect your RTP and you still can legit play those slots. But you wont have the excitement of watching and hope as you have it with other providers. What do you guys think of this? Do you know a way to get around this problem? (quickspin has the same) I hope i didnt took of the excitement of playing the PlaynGo slots (which are beautiful) for you - some of my friends did knew this long ago and just dealed with it by saying "ok i know if its winning or not but i dont know how much the winning is". Im looking forward to your opinions! Best Regards, Obama
  4. You all know or maybe you dont i had some small withdraw won from free spins in Spin Station.The amount is hilarious because its just only 40 euros.I cant describe what a nightmare of casino they are.I have claimed the withdraw on 17th December and believe it or not i still didn't received the money and whats more outrageous my withdraw is still pending They have asking me documents for 7 days ,claimed that they didn't received them for several days,that was exactly 7 days so the money got reversed somehow and while i got message finally they have accepted my documents and then i have asked for another withdraw on 24th and again still no money i my account.Live support told me can take up to another 72h wtf You Spnstation are the worst casino i have played just wondering is every Caddell casino the same when it comes to withdraw,because i never ever will play in this casino neither will recommend it to no one ,just waiting to finish this nightmare and will close my account ASAP.Hope Askgamblers will change their ratings down to "Awful" If i dont receive the money today i will sure submit complain against them i can see they are doing pretty well with complaints "great job "Spinstation
  5. http://www.askgamblers.com/casino-complaints/no-customer-service-what-so-ever I was reading this complaint on this forum. I feell for this dude. All slots did even worse to me but I won't even bother to get into it. To complainer, relax a bit. Take it from me. Ranting will get u nowhere. U r right. 30 days to see your money???? Wow. Unacceptable. I closed my account at all slots without regret. I will never play again. They have the worst possible customer service. They keep telling this poor guy they have not received his papers..... Lol. Maybe they want him to do a reverse withdrawal? Unbelievable. Good luck to you Sir Anyone else have a problem with Allslots??
  6. Anyone ever have a problem with these guys? I am not getting my money. I have sent them bank info 3 times and get the same response over and over again. When in all support they say it has been approved Nd on the way? Do I need to worry or is it an honest delay? Each message is from today going backwards. Everyday I get a message. I sent bank info Friday? Hi Johnny, Thank you for contacting the Support Desk. Firstly I would like to sincerely apologize for the delay in our response to you. We have been experiencing high call volumes which have resulted in a delay in our email response. We are so sorry for the inconvenience that has been caused to you. Johnny, we have previously requested SWIFT details so that the withdrawal may be paid to you as we are unable to pay your withdrawal using the preferred method of payment that you have requested. As soon as we have the details then we will be able to change the method of payment and have those funds allocated A SWIFT / International Bank Transfer is a method that is often chosen due to the fact that there is no limit for this transaction. There is a mandatory $35 charge for this transaction and once processed by us, there is a 8-10 working day period that it would take for those funds to appear in your account. The details that we would require in order to update this as your preferred method of payment sre: - Recipient Name - Bank Account Type - Bank Account Holder - Bank Account Number - Bank Name - Bank Address (Optional) - Bank Country - Routing Number (Optional) - Swift Code - Sort Code (Optional) - Bank Code (Optional) - Branch Code (Optional) - Holding Branch - IBAN Number (Alphanumeric no more than 21 digits) Please contact us again, should you have any further queries. Kind regards Chantelle Casino Support We promote responsible gaming. Support Hours Hi Johnny Thank you for contacting the Support Desk. Johnny you need to change the Preferred Method of Payment becasuse our Ecash Company can not paid your withdrawal to (ACH - Bank Transfer.) Unfortunately we do not process payments Via ACH, please update your preferred Method of Payment to Swift details. In case you want the direct bank transfer, we are not allowed to get your SWIFT banking details, as they have to be requested by the account holder. You can get these details by contacting your bank. The details we require for the transaction are: • Recipient Name: • Bank Account Type: • Bank Account Holder: • Bank Account Number: • Bank Name: • Bank Address (Optional) : • Bank Country : • Routing Number (Optional): • Swift Code: • Sort Code (Optional) • Bank Code (3 digits) : • Branch Code (5 Digits) : • Holding Branch : • IBAN Number: Please contact us again, should you have any further queries. Kind regards Romina Casino Support Hi Johnny My Name is "Carly" contacting you from the Support Desk. Johnny Thank you for contacting the Support Desk. You have requested a withdrawal on your account (ACH - Bank Transfer.) Unfortunately we do not process payments Via ACH, please update your preferred Method of Payment to Swift details. You can simply reply to the email. Another withdrawal method you can choose is direct bank transfer (there is also a fee of $35.00 applicable to this method, and the funds will be on your bank account in 8-10 working days) – you just need to enter your SWIFT details for the transaction if you want to select the latter method. In case you want the direct bank transfer, we are not allowed to get your SWIFT banking details, as they have to be requested by the account holder. You can get these details by contacting your bank. The details we require for the transaction are: • Recipient Name: • Bank Account Type: • Bank Account Holder: • Bank Account Number: • Bank Name: • Bank Address (Optional) : • Bank Country : • Routing Number (Optional): • Swift Code: • Sort Code (Optional) • Bank Code (3 digits) : • Branch Code (5 Digits) : • Holding Branch : • IBAN Number: I wish you a good day further, and hope that the information provided assists you and we see you back at the casino soon. Please contact us again Johnny , should you have any further queries. Kind regards Carly Hi Johnny, Pierre here from the VIP Team. I have contacted our E-Cash Company and your win of $2800 will be paid to you today and sent to you via ACH. All the best, and if you have plans for the week, enjoy. Kind Regards, Pierre Player Development Host
  7. I made a withdrawal last week from Europalace casino. I made deposit ​​the paysfecard. Support and says it expects feedback from paysafecard which delays occur. what to do?
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