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Hi guys ! I have been with Bitzstar for a while and I have withdrawal many times before ( biggest was 20k) and It always smooth. 2 days ago I played various slot and my total wining was 60k. But this time I didn’t see it get process faster like before ( always less than 30 mins for me to withdrawal) so I contacted support and they told me that for big win they need to check with game provider first. And first support said 1-2 days and later on other support and someone called himself a manager told me that there is no time frame for this situation. I don’t think this is right because they never email me about the situation and Everything must have a time frame. Have anyone been in this situation before ? I play big bet on slot ( $200 per Spin “diamon x7, legacy of dead $30 per spin) that’s why I won Big Money. It’s not like I hit jackpot or anything. I was very happy with Bitzstar since day 1 but now I’m not confident to bet big with them.
Few decent points in it re KYC and the variations of 'requirements' - one accept mobile bills, some don't.
Don't really see an issue with bonus's - they're non mandatory and any restrictions can be placed. Don't like them, don't take them. They're not that complicated either - max bet, don't play on certain games - there's no 'complex' disguising of 'true' wagering, certainly in any of the sites i play at
UKGC accomplice of casino's? Er no. Just need to look at the fines dished out. Though, they can do more and maybe that'll happen with an ombudsman on the cards
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