888 Casino

I'm playing here over a year or so never withdrew yet as I'm probley the unluckiest casino player ever, but I enjoy my time here. Maybe one day I'll hit something, if I do I'll let ya all know. My game is nightmare in els street 1 more thing, a few bonuses now and then would be nice not got 1 in over a year but this is the only site I play. Good luck everyone in your future spins and may the numbers be on ur side.

Large variety of slots and betting options. Bonus deals appear good but they have several documented incidences of shady dealings concerning winnings

Their customer service is very rude and actually quite unhelpful, they don't seem to actually have any knowledge and can't effectively answer questions. If you're not satisfied with your reply they become rude and end the conversation. Furthermore withdrawals take a really long time. At minimum 3 days when withdrawals from other sites take max 24 hours. I have been with 888,for around 3 years and haven't often withdrawn because of this. The other day I won £1615 so I wasn't gonna let that go, I could really use the money. I withdrew on 4/4/17 and on 6/4/17 when I asked what was taken so long I was told it had been processed and I would receive the money on 7/4/17. However in my account transactions they were listed as 'in process' . I then received an email on 7/4/17 apologizing that there was a delay, with no reason as to why there was a delay. And that I would receive the money on 10/4/17. Nearly a week later!! It is not that day and no money, transaction is still listed as 'in process', and their customer service still can't tell me why there was a delay, when I will get my money and to 'just be patient'. There's no excuse for such a delay. It wasn't an absurdly huge win and I've never experienced anything like this with any other sites, even for withdrawals of a similar amount. A week is an absurd long to wait, I don't appreciate the different information. (I will refrain from saying lies)

I have been told, also the lack of information, and the rude responses to my questioning. I will continue to pester until I receive my money and the minute I receive it I am closing my account. There are plenty of other casinos out there that are much more respectful of their members, and know that if they want their members to return they need to listen to them. I understand its a money making business but it doesn't take long to look at reviews and see that their appalling withdrawal procedures and rude customer services are costing them a lot of business.

Update:
At first I was awaiting verification but within 72 hours I was verified despite having error in my profile name, I just sent my valid IDs to them and they helped me accordingly.Thank you very much 888 Casino, they are understanding and helpful to their customers. To those who are having a bit of hurdles, just stay patient and cooperate with them and they will help you out.

Previous comment:
They have very friendly dealers and helpful support. Good choice of games and easy to use in a browser.

Quick bonus updates and easy to view the balance as it's updated instantly even if your browser crashes.

Update:
All my negative impression at first now changed to positive

Previous comment:
I'm still waiting for the verification process for withdrawals, I hope there's not delay.

Cashier support is not always available but they answer questions once you get to talk to them.

The name of the casino, nothing more to say about this strange old fashioned company.

Whooo 888.casino really don't like dealing with players very much. Had a problem logging into the site, needed immediate help no option for live chat or telephone support. Must be the only casino I know that operates online with a general lack of customer support, if they honestly think gamblers are going to wait hours even days for a response in the year 2017 they are sadly mistaken, people today want help NOW not when it suits you 888!

I had £2000 ready to spend which I couldn't use so happily played elsewhere and nobody around to help me. Oh and by the way the website is so slow even just trying to log in puts me to sleep, does not work properly for those using Macs. 888 is nothing but a headache avoid.

My favourite online casino with good bonuses until I started winning

888 casino withdrew my bonus privileges because I was winning. Apparently winning being smart with your bonuses isn't allowed and as such a have had this privilege removed. I'd like to know how much I need to lose each week in order to be treated fairly

Not much to like, site is outdated and works really slowly. The help option doesnt even appear to work. Expected more from what is supposedly a major player.

Much better sites out there, unfortunately 888.com have a reputation of unethical practices.and to this day they operate in what can only be described as amateurs. Wish I had read the many stay away reviews before depositing on here.

Poker is ok. Slots are fun, but not really paying.....

I switched from a PC to Mac iOS and they were unable to tell me how I can import my notes to my account. I never got an answer. Customer service is rude as hell. I asked for a bonus and when I did not write back immediately she said "Oh so did you take 3 minutes to think about if you want the bonus or not". This is unacceptable to talk back to paying customers like that! Then months after my account got closed without any reason. I sent in all documents long time ago. I wrote them several times and asked why my account got closed. They always said, it is not possible to know the reason. What kind of sorcery is this ?!!!!! I really liked poker on 888, but this is unacceptable. I will never ever play on your site again, even if you reach out to me again. And your commercials on TV are lame and annoying.

Nothing, and what people say about their customer service is true: Rude,careless and they have no inside knowledge of the functionning of the company sad but true.

Their customer service is worthless.The payout process is very slow and if you keep winning they will ask you to re send your documents for verification again so you could reverse your winning and play some if not all your winnings.

I would not recommend this site to serious gamblers. If you pulled a big win, good look if you pulled a second one and seeing that money in a timely matter. Advice: Look elsewhere, not worth your hard earned money specially with careless customer service.

A lot of games from table to slots. I made a couple of thousands playing roulette. At first I was nervous not getting paid after some negative comments. But I provided all my info and in 5 days the money was there, since that I was new..

So people it's legit.. For new members only for processing your winning, you could look at 3 days and another 3 to 4 days. And they give points on top of that and I would love to become a VIP in a near future.

Some customer service rep needs a little extra training. If they don't know something! Just say I don't know! I will ask my superior instead of misleading you with misinformation. Beside that a good site to enjoy and be careful with reversing your withdrawals, very tempting and if you do do. There's a 50% chance the casino will get his lost back.

I Like some slots whit good pay which I can't find anywhere else.They a trustfully company and payout is 3-5 days.

Bad chat support who only knew to offer bonus deposit code and can't help u, only if u call free number they can maybe help. Poor deposit bonus.