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888 Casino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 135 Reseñas
4.2/10
135 Reseñas
Tiempo de respuesta a quejas 93 Quejas
1 día el medio 93 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Al ingresar al lobby del casino en 888 Casino realmente se siente como si estuvieras a punto de apostar en un establecimiento muy conocido que ha estado activo durante mucho tiempo. Lo que da esta impresión es el aspecto simple pero realista del sitio web del casino, donde todo se presenta de forma clara y fácilmente accesible. Todas las diferentes secciones del casino son fáciles de encontrar y las opciones de filtrado disponibles facilitan el proceso de localización del juego al que desea jugar.

Lo que nos gusta
  • Aprobado por eCOGRA
  • Gran selección de juegos
  • Chat en vivo 24/7
  • Varios métodos de pago disponibles
Lo que no nos gusta
  • Chat en vivo no disponible en español
  • No admite criptomonedas
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de 888 Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://es.888casino.com/
Establecido
1997
Licencias
Malta Gaming Authority, UK Gambling Commission, Autoridad Regulatoria de Gibraltar (GRA)
Programa de afiliación
Idiomas
español, inglés, alemán, francés, portugués, ruso, tailandés, chino, japonés, árabe
Tipo de casino
Juego Instantáneo, Móvil

Información general sobre 888 Casino

888 Casino tiene varias licencias para atender a los jugadores de diferentes jurisdicciones legales. Entre estas licencias encontramos las emitidas por la Autoridad de Juegos de Malta (MGA), la Comisión de Juegos de Azar del Reino Unido y la Asociación de Apuestas y Juegos de Gibraltar.

Aquí encontrarás todo tipo de juegos de casino, incluidas máquinas tragamonedas, juegos de mesa y una sección de casino en vivo. El sitio web del casino está disponible en varios idiomas, incluido el español.

El casino ha estado operando desde 1997 y, a lo largo de los años, los jugadores han tenido algunas opiniones negativas sobre este casino en línea, lo que explica la calificación más baja, pero para obtener más información, puedes leer las revisiones de jugadores de 888 Casino. Para toda otra información relevante, continúa leyendo nuestra reseña de 888 Casino.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre 888 Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus No resuelta
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus No resuelta
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus No resuelta

Estadísticas de quejas

Resueltas 51
Cantidad promedio $ 14,027
Duración media de quejas 8 días
Tiempo de respuesta promedio 1 día

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Valoración del jugador
4.2/10 135 revisiones

Mejores revisiones de nuestros jugadores

888 casino is rigged . I got robbed for 2000 . I didnt come close to making a profit . You dont deserve a star your robbing people . I make this point . If it was not rigged people will make a fortune so they must fix the game . I will never play online roulette or any casino game online again . I want my money back but they will claim its not rigged . I know it is . Its impossible to be as unlucky as i appeared to be . Even the FOB roullette terminals pay out more than online live play . Thats how rigged they are its surly illegal whats happening

Hi Tysonluck, We are sorry that you've had a negative experience when playing with us, We pride ourselves on fair, regulated play and we take Responsible Gaming and customer care very seriously. If you send us a private message with your email and username, we will be more than happy to look into your account history and explain any points that have perhaps been lost in communication. Alternatively, you can always contact us at [email protected] and we will respond as soon as we can. Regards, 888casinoteam

user avatar

Nothing Good about this Casino Site - Warning do not use.

I like a lot of people that I am reading up about put up to £1000 without any security verification but as soon as I tried to withdraw money I was stopped and my account was restricted from withdrawal but funnily enough it wasn't restricted to still deposit or reverse withdrawal. I then went on to reverse some of my winning and lost them. After 72 waiting for them to verify my documents they then blocked the withdrawal again saying I had logged in at a different location to what I registered with which I hadn't it was something to do with the wifi I was using but again I was still allowed to deposit or reverse with withdrawal. Joke of a company don't responded quickly intensional so you spend all your money waiting to be withdrawn. Horrible tactic from a horrible online gambling company.
Warning to all to stay away!!!

Hi there, we're sorry to hear about your experience.at the casino. If you could send us a private message/complaint with your email address and username, we will look into your account history and one of our representatives will be happy to contact you. We hope to resolve any issues you may have had and wish you a more positive experience in the future. Regards, 888casino team

user avatar

There is nothing special about this casino vs other online casinos.

Deposited £10, pretty much got instantly locked out of account. Asked to send notorised copies of three different things (who even does that in the UK?) As many have mentioned customer service is awful, with them sending me automated/generic emails. Eventually I told them to refund my initial deposit (which was only £10 remember) they said they were unable to do it due to them taking security "very seriously". So now I have to either take time out to get notorised copies of three different documents (like I'm getting a mortgage) or just write it off. Couple this with other users poor experience with customer service with this company (not just mine) and withdrawals, I would certainly recommend people take their money elsewhere.

Also save yourself the trouble of emailing [email protected] as they'll either ignore you for days, or send you a completely unhelpful message. It's clear taking money is more important to this company than providing a positive user experience.

Hi there, we're very sorry to read this review. If you could send us a private message/complaint with your email address and username, we will look into your account history and resolve the problem ASAP. We do take our players' experience seriously and we will do our best to clear up the problem as soon as we have receive your details. Many Thanks, 888casino team

user avatar

I opened my account and without putting in any deposit or as much as playing any games, I already requested for Identity verification. Got my confirmation a couple of days later by mail and started playing. Did not encounter depositing money thru my debit card.

Made my first withdrawals but unfortunately reversed one of them. 2 more withdrawals made today. I will just await how fast or long it would take to get credited to my debit card. Hope the negative issues about withdrawals are just scattered incidents but not a general thing that is happening.

All in all, a fairly satisfied player here. Will wait for further developments.

The annoying offer to reverse your withdrawal but I can live with it. Understand it's the casino's job to ask people to bring money in and not out. lol

Great to hear that you're enjoying the casino. We hope you continue to make the most of all we have to offer and if you encounter any issues down the line, do not hesitate to contact us at: [email protected]. Regards, 888casino team

user avatar

An Absolute terrible casino, I tried it once with a promotion code and didn't receive my bonus. I then tried a few weeks later with a new promotion code. They once again did not credit my Free play Bonus. Casumo, 21, Rizk all follow through with their promotions. I contacted them still heard nothing back. Trading standards have being emailed. Hopefully this will soon be resolved.

We're sorry to read about your experience. If you send us a private message with your email and username, we will be more than happy to look into your account history and fix the problem, unless it has already been resolved. Alternatively, you can always contact us at [email protected] and we will respond as soon as we can. Regards, 888casino team

user avatar

Cannot fault my experience with 888. Won £1300 last Thursday - was paid onto my credit card by Tuesday. Very happy customer! 😁

Tend to receive an error every time I move from my account page back to the game screens but it doesn't take long to reload and log back in so not a big issue.

Great to hear about your wins! For any other matters, our Support Team is always here to help you at: [email protected]. Regards, 888casino team

user avatar

Extremely poor customer service and responses to complaints. All emailed replies from the company are generalized and keep repeating themselves rather than answering questions asked within the emails. The company also claims to promote fair and responsible gaming to avoid impulsive and uncontrolled gaming however this is not the case. As proved by my gaming activity that was sent to me.

After contact with the UK Gamblers commission they agree with my claims but cannot recoup any losses instead they have asked me for the information and explained that when investigated they may fine the company but I will not be told of the response as to whether they did or not. They have strongly advised me to seek legal advice to help me.

All I can advise is to beware of using this gaming site. They do NOT promote responsible gaming until it is too late. They leave all the responsibility to use the gaming limits to the customer and really is a customer has a problem of course they will not use the gaming limits until it is too late as they have the addiction!!!

The company will then use every T&C and clause to avoid paying out and to also avoid giving customers they money. Please consider very carefully whether or not you want to waste money on this site. You will loose every thing not worth it.

We're very sorry to read about your experience. We take Responsible Gaming and customer care very seriously. If you send us a private message with your email and username, we will be more than happy to look into your account history and explain any points that have perhaps been lost in communication. Alternatively, you can always contact us at [email protected] and we will respond as soon as we can. Regards, 888casino team

user avatar

Their casino is a real memorylane 1998 and it feels you´ve entered a place where an old dusty and hibernated slot-machine is sitting at the back of a room in a place no-one hardly ever visits anymore.

I received a bonus in one of their own game and instantly got technical issues. Reloaded the game and the bonus-mode was gone, nowhere to be seen. The history-details of that last spin that should have taken me into bonus-mode wasnt logged and the game keeps telling me it will continue the last session since it was shut off for some inscrutable reason unstated.

Unwilling and ignorant support.

Thanks for your feedback. We're sorry to read about your experience. If you send us a private message with your email and username, we will be more than happy to look into your account history and fix the problem. Alternatively, you can always contact us at [email protected] and we will respond as soon as we can. Regards, 888casino team

user avatar

A large selection of games.
Beautiful and enjoyable live games including Casino Poker and Punto Banco Baccarat.
Attractive dealers who all speak English and respond more often than not.
Attentive web-support who appreciates a compliment to the dealer.
Best Baccarat table I've ever played.
I receive Bonuses from time to time.

Every time I log in, the bank immediately asks me if I wish to cancel my payout, and while I can control myself, this policy seems a bit too aggressive and I actually clicked the cancel button by mistake the first time. This small annoyance does not detract from the quality of the Casino itself and I will continue gambling at 888Casino dk
I notice payout is a point of contention in other reviews. I have asked for my first payout 24 hours ago and will keep the review updated. Their FAQ page says up to 5 days and I expect no issues.

Great to hear that you're enjoying our Live Casino games and bonuses. Thanks also for your feedback. We're always grateful to hear about our players' experience. We trust that you have received your payout within the given time-frame. Regards, 888casino team

user avatar

Won from freeplay offer. No issues with payout so far, will report otherwise if problem occurs. Very fair win to loss ratio, if payment is received then I think the reviews are a little unfair.

Long payout times, it's 2017 and this can be done a lot quicker nowadays.

We're glad to hear that you're making the most of our great offers. Thanks for your feedback. We're always grateful to hear about our players' experience. Regards, 888casino team

user avatar

Noticias del 888 Casino

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