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888 Casino

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Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 136 Reseñas
4.3/10
136 Reseñas
Tiempo de respuesta a quejas 104 Quejas
1 día el medio 104 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Al ingresar al lobby del casino en 888 Casino realmente se siente como si estuvieras a punto de apostar en un establecimiento muy conocido que ha estado activo durante mucho tiempo. Lo que da esta impresión es el aspecto simple pero realista del sitio web del casino, donde todo se presenta de forma clara y fácilmente accesible. Todas las diferentes secciones del casino son fáciles de encontrar y las opciones de filtrado disponibles facilitan el proceso de localización del juego al que desea jugar.

Lo que nos gusta
  • Aprobado por eCOGRA
  • Gran selección de juegos
  • Chat en vivo 24/7
  • Varios métodos de pago disponibles
Lo que no nos gusta
  • Chat en vivo no disponible en español
  • No admite criptomonedas
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de 888 Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://es.888casino.com/
Establecido
1997
Licencias
Malta Gaming Authority, UK Gambling Commission, Autoridad Regulatoria de Gibraltar (GRA)
Programa de afiliación
Idiomas
español, inglés, alemán, francés, portugués, ruso, tailandés, chino, japonés, árabe
Tipo de casino
Juego Instantáneo, Móvil

Información general sobre 888 Casino

888 Casino tiene varias licencias para atender a los jugadores de diferentes jurisdicciones legales. Entre estas licencias encontramos las emitidas por la Autoridad de Juegos de Malta (MGA), la Comisión de Juegos de Azar del Reino Unido y la Asociación de Apuestas y Juegos de Gibraltar.

Aquí encontrarás todo tipo de juegos de casino, incluidas máquinas tragamonedas, juegos de mesa y una sección de casino en vivo. El sitio web del casino está disponible en varios idiomas, incluido el español.

El casino ha estado operando desde 1997 y, a lo largo de los años, los jugadores han tenido algunas opiniones negativas sobre este casino en línea, lo que explica la calificación más baja, pero para obtener más información, puedes leer las revisiones de jugadores de 888 Casino. Para toda otra información relevante, continúa leyendo nuestra reseña de 888 Casino.

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Quejas

Lee las quejas que otros jugadores han dejado sobre 888 Casino. Obtén más información sobre las quejas.

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Delayed withdrawal funds withheld for over 2 months
I am filing this complaint regarding an unresolved withdrawal of $8205 from my 888casino account, which has been pending for more than two months without any explanation or resolution.
Timeline of events:

I submitted a withdrawal request to my Neteller account approximately 2–3 months ago.
I completed all KYC/identity verification procedures in full, providing every document requested by the casino.
My verification status was confirmed as approved.
Despite full compliance with all requirements, my withdrawal has not been processed.
I contacted 888casino customer support multiple times via email and live chat. My messages were either ignored or received only generic automated responses with no meaningful follow-up.
On 30.04.2026, I sent a formal written complaint demanding payment within 48 hours, citing intent to escalate to the Gibraltar Gambling Commissioner and the UK Gambling Commission. No response was received within 7 days.

Current status:
The withdrawal remains pending. I have received no explanation, no estimated payment date, and no meaningful communication from 888casino.
What I am requesting:
Immediate release of my funds ($8205) to my Neteller account, which was the original and explicitly stated withdrawal method.
I have made every reasonable effort to resolve this matter directly with the casino before escalating to AskGamblers. The casino's prolonged silence and inaction leave me no alternative.
I am happy to provide any additional documentation upon request.
cart-pointer
64h left
$8205
Withdrawal request still awaiting process after 18 days
Hi my support ID is 840559228. On April 25th 2026 I won 59,000 Canadian dollars on slots at 888 Casino. I requested a withdrawal, ID 941862948229 of 30,000 which was the maximum monthly withdrawal. I initially requested in to be E-Transferred but was unable to do that so I reversed the withdrawal and then redid it requesting a wire transfer . I uploaded my British Columbia , Canada drivers license and the required wire transfer information for my bank account. I was asked for a bank statement which I uploaded. The statement was for the same account I used to e-transfer the funds I used to gamble on the 888 Casino site and the name and address of the account match my drivers license. This is also the account I have requested the funds be wired to. I talked to a live agent after several days to enquire why my withdrawal was still awaiting process. He asked me to again upload my bank statement and ID which I did. On 888 casino the documents I uploaded are showing as awaiting verification since May 1st 2026 and I have not received any emails from 888 Casino giving me any updates on the withdrawal request or on the verification of my documents and ID. I have talked to 4 live agents on the support chat and have been told I dint need to upload any more documents and that they have escalated the matter to the payments department and that they will process the withdrawal as soon as possible. The fact that the documents are still not verified makes me believe that no progress has been made in my withdrawal request. If any other documents are required I will provide them immediately . I have turned off my ability to reverse the withdrawal in my 888 Casino account. This delay is way beyond the stated timeframes on the 888 Casino site.
cart-pointer
87h left
$30000
I am filing this complaint against 888ro regarding an unjustified account closure and the confiscation of my winnings following a Live Casino session
Detailed Chronology:

Verified History: I have been a customer of 888.ro for some time and have successfully completed withdrawals in the past. My account was previously verified and considered compliant.

Recent Activity: A few days ago, I deposited and played sports betting. After finishing, I withdrew my entire balance without any issues.

New Session: After a couple of days, I decided to deposit again. This time, I played exclusively Live Baccarat in the Live Casino section. I managed to win, bringing my balance to [4300 ] RON.

The Obstacle: When I tried to withdraw my new winnings, the casino requested a screen recording of my banking app. However, my bank account has been officially closed by the bank in the meantime.

Official Evidence: Since it is technically impossible to record an app for a closed account, I provided 888.ro with official, stamped documents from the bank confirming the closure and my ownership.

Unfair Closure: Instead of accepting these official legal documents, 888.ro permanently closed my account, citing a generic breach of Terms and Conditions, and seized my funds.

My Position:
It is highly abusive for a casino to accept my deposits and allow me to play, only to demand an impossible verification method (video of a closed app) once I win at Live Baccarat. I have provided superior legal proof (bank papers), but they are being ignored to avoid paying out my winnings.

I am asking AskGamblers to mediate this case so I can receive my legitimate funds.
staus No resuelta
RON4300

Estadísticas de quejas

Resueltas 51
Cantidad promedio $ 14,626
Duración media de quejas 8 días
Tiempo de respuesta promedio 1 día

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Valoración del jugador
4.3/10 136 revisiones

Mejores revisiones de nuestros jugadores

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

We wanted to thank you for taking the time to provide feedback about your experience with us. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. If you did not provide the VIP team with the details of the games that were removed, we will appreciate if you contact us via the following email address: [email protected]. Kindly include the username of your account. Sincerely, 888 Team

user avatar

I'm a consumer of 888casino!

Throughout my experience, the bonus that you receive as soon as you register to play is extremely extraordinary amazing. The one thing that bothers me during my experience through this site is the withdrawal time period. They request you to verified your account with the following passport, ID, or driver licenses before you tried to attempt to withdraw. Currently, I'm in the process of verifying my account (Couple hours through the verification still no answer) They said it's going to be within 3 days, so I'm continuously waiting. Still what bother me is that it is much way easier to deposit than withdrawal. I guess, they want you to experience longer and feed you addiction during the time period. It sounds a bit shady how they want your photo ID after you played instead of requesting at the time you register. Everything seems legit so far. I'm getting nervous because the media is begging to differ with a few fraud videos I found, regarding 888casino closing down few accounts and cutting down player's losses.

Overall, I loved the interaction while playing with Live Dealers.

How do you get a match on your first deposit as promised? For a so called big-player in the casinostakes I thought game selection and withdrawal requirements left a lot to be desired even when compared to smaller contenders.

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Once your account qualifies for the Match Bonus, an email is sent to you in order to claim the offer after the first deposit is approved. https://www.888casino.com/promotions/welcome-bonus-offer/ Regarding our game selection, we offer our players an extensive range of over 100 luxury online slot games including ongoing new releases and those that have been exclusively designed in-house for 888 casino players only. As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible. You may be required to verify your identity before a cash withdrawal can be made from your account. This validation process is to prevent potential online fraud. https://www.888casino.com/banking/withdrawal/policy/ We will be more than happy to address any other concerns that you may have. You can email us at [email protected]; please include your username. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

There are much and different games. Very easy to register en deposit.

Everything is super good when I was losing and deposit again, you get good promotions emails to deposit again get free spins and bonus. Everything changed dramatically when I start to win and withdraw. Then everything getting very difficult and take a very long time. Only canceling the withdraw is still very easy. Simply they wait till you cancel and lose all the money. I closed my account by casino888.

Thank you for your review. We are so happy to know that your registration and deposit process matched your expectations. We are also thrilled to learn that you enjoyed our selection of exclusive games. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. Please note that we pride ourselves in providing a fair gaming opportunity for all. Furthermore, we are a regulated brand, and as such, we are opened to be reviewed by the Regulators at any time. We also hold the eCOGRA’s Safe and Fair Seal, awarded to those operators that have achieved compliance with eCOGRA’s eGAP requirements. It is sad to learn that you chose to terminate your membership with us. We will be more than happy to address any other concerns that you may have. Feel free to email us at [email protected]; kindly include your username. Sincerely, 888 Team

user avatar

There is four day waiting to get a reply on email. Over a week to process withdrawals. And very confusing terms regarding free play and welcome bonus. This is a definite "no go" casino

Thank you for sharing your feedback. We are sorry to hear about your dissatisfaction. In regards to our Withdrawals, please note that the processing time is between 1-3 business days. We will endeavor to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. https://www.888casino.com/banking/withdrawal/time-frames/ We apologize for the delay in getting back to you after you contacted the Support Team. If there is something that has not been addressed as yet, please feel free to send the information to [email protected]. Kinldy include your username. We will also be happy to answer any questions you have regarding the Terms and Conditions for the promotion(s) you are taking advantage of. Sincerely, 888 Team

user avatar

I like the fast response on initial email. Clear terms of deposit and withdrawal. Lots of games to choose from. New games arriving weekly. Fair bonus on deposit

Oh my god. After depositing close to $2000 I wrote customer service with a complaint of sluggish software and random session issues. I requested a small free sports bet for compensation. Respectfully


I stated in my email that I was considering moving my online gaming entertainment to another platform. Those exact words. To express my frustration. Customer service then took it upon themselves to lock my account and it took me almost 24 hours to unlock it. Messing up pending sports bets.

They had no right to do that. I wasn’t mean or disrespectful. I was polite and to the point of my concerns. Which were never addressed

I still play. And still deposit. However, I’d never ever recommend them to a friend or family for the way I was treated. Also I find when some bets get rejected it’s not credited to your account. I didn’t even bother to write them about that in fear of my account being locked.

Terrible customer service. -100 out of 10. Never experienced anything so disrespectful to a money customer.

I saved the email logs as proof of my claims.

Thank you for sharing! We are really happy to learn that you enjoy our selection of games as well as the bonus offers. One of our main objective is to ensure the satisfaction of our members, a priority which we take seriously. It is sad to learn that in this area, we did not match your expectations and this is very concerning to us. We would appreciate if you would contact us via email ; this will give us the opportunity to review your claim further. Our email address is [email protected]; kindly include the username of your account with us. Sincerely, 888Team

user avatar

Lots of games and no freezing games as I heard or read reviews. Well also I was so worried that 888 don't pay back. Read lots of reviews that 888 don't pay or makes it difficult or delay the payments for ever.

I played and won and I was so worry but in fact its not true. Ok they do ask for verification before they make the payments. But as soon as they verify you they pay you straight away. I received my first payment £1300 today and they also paid me £3700 today and I should receive in the next few days.

I only dislike is transferring the money to the players takes longer then what er want. 3 working days is acceptable like other casinos. 5 to 8 business days is a lot I think.

Thank you for sharing your experience and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. Congratulations on your winnings! We have a culture of constant improvement and feedback like yours helps shape us for the future. Once it is possible to offer a shorter withdrawal processing time, we will not hesitate to implement it. We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

I like the field and tournaments that are going. Pretty nice interface as well.

A month ago I tried to withdraw 1000 euros, my bank rejected the international transfer and sent funds back to cassava through target system. Since that moment I have made 4 queries about the issue and still have not received an answer from support and funds have not been placed back into my account ;(

Thank you for taking the time to post your review. We are happy to hear that you enjoy the interface and the games offered. We will make sure to pass on your feedback to our team. On the other hand, we are sad to learn about the difficulties experiences with your withdrawal request. We would love to take a close look at your case and for that, we will need your username. Our email address is [email protected]. We'll work with you to resolve any issues as quickly as possible. Sincerely, 888 Team

user avatar

Not a very large selection of slots. Plus I had a hard time getting a match on my first deposit, it never happened. The site kept freezing on me and the games didn't all load. And you need 20 dollars in your account to withdraw. Sticking to Betfair or sugarhouse.

We are truly sorry your experience was not to your satisfaction. At 888casino, you can choose from over 100 of the best quality slot games and enjoy a wide variety of features such as Bonus Games, Expanding Wilds, Free Spins and Huge Jackpots. We also have ongoing new releases as well as selection of 888 Originals, which are games designed in-house and only available to 888casino players. Regarding your match deposit bonus, please note that once you are eligible, we will send you an email to claim the offer once your deposit is approved. Please provide us your username and we will review your account and provide you with exact information about your case. Our email address is [email protected]. You also mentioned some Technical difficulties while playing the games. Once you contact us, we can assist you as well regarding this matter. Last but not least, I would like to provide you with some information about the Minimum withdrawal amount. This is linked to the payment method that you are using. https://www.888casino.com/banking/withdrawal/policy/ We remain available if you have any further questions or concerns. Thank you for your time and your membership. Sincerely, 888 Team

user avatar

They have some exclusive game I couldn't find anywhere else.

The games are very limited, and they don't accept CAD, so there's exchange fee loss for every withdrawal and deposit

Thank you for taking the time to review our casino. We are so happy to know that you enjoyed our selection of exclusive games. As you can see, we offer an extensive range of luxury online slot games including ongoing new releases and those that have been exclusively designed in-house for 888 casino players only. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. Regarding the currency, you are able to select your preferred one during registration. We offer: $, €, £ and C$. Please feel free to contact us with your username and we will review your account. Our email address is [email protected] Sincerely, 888 Team

user avatar

Noticias del 888 Casino

Lee todas las noticias sobre 888 Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.

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