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888 Casino

Nuestra calificación CasinoRank
1/10
CasinoRank
Calificación de los jugadores 135 Reseñas
4.2/10
135 Reseñas
Tiempo de respuesta a quejas 93 Quejas
1 día el medio 93 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Al ingresar al lobby del casino en 888 Casino realmente se siente como si estuvieras a punto de apostar en un establecimiento muy conocido que ha estado activo durante mucho tiempo. Lo que da esta impresión es el aspecto simple pero realista del sitio web del casino, donde todo se presenta de forma clara y fácilmente accesible. Todas las diferentes secciones del casino son fáciles de encontrar y las opciones de filtrado disponibles facilitan el proceso de localización del juego al que desea jugar.

Lo que nos gusta
  • Aprobado por eCOGRA
  • Gran selección de juegos
  • Chat en vivo 24/7
  • Varios métodos de pago disponibles
Lo que no nos gusta
  • Chat en vivo no disponible en español
  • No admite criptomonedas
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de 888 Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://es.888casino.com/
Establecido
1997
Licencias
Malta Gaming Authority, UK Gambling Commission, Autoridad Regulatoria de Gibraltar (GRA)
Programa de afiliación
Idiomas
español, inglés, alemán, francés, portugués, ruso, tailandés, chino, japonés, árabe
Tipo de casino
Juego Instantáneo, Móvil

Información general sobre 888 Casino

888 Casino tiene varias licencias para atender a los jugadores de diferentes jurisdicciones legales. Entre estas licencias encontramos las emitidas por la Autoridad de Juegos de Malta (MGA), la Comisión de Juegos de Azar del Reino Unido y la Asociación de Apuestas y Juegos de Gibraltar.

Aquí encontrarás todo tipo de juegos de casino, incluidas máquinas tragamonedas, juegos de mesa y una sección de casino en vivo. El sitio web del casino está disponible en varios idiomas, incluido el español.

El casino ha estado operando desde 1997 y, a lo largo de los años, los jugadores han tenido algunas opiniones negativas sobre este casino en línea, lo que explica la calificación más baja, pero para obtener más información, puedes leer las revisiones de jugadores de 888 Casino. Para toda otra información relevante, continúa leyendo nuestra reseña de 888 Casino.

StallCation

Quejas

Lee las quejas que otros jugadores han dejado sobre 888 Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus No resuelta
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus No resuelta
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus No resuelta

Estadísticas de quejas

Resueltas 51
Cantidad promedio $ 14,027
Duración media de quejas 8 días
Tiempo de respuesta promedio 1 día

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Valoración del jugador
4.2/10 135 revisiones

Mejores revisiones de nuestros jugadores

I don't find anything good about the casino yes they have a good selection of games but you can't stop the spins yourself!! I know I like to control the spins somewhat and you don't have the option at 888 Casino. Not cool at all... It doesn't matter if there are lots of games to choose from to me the fun is in hitting that button. Maybe this isn't a feature that everyone looks for, but I am sure that I am not the only one that finds this annoying...I don't know what more I can say except I won't be playing at this casino again. This isn't my 1st time playing at 888 Casino and they didn't make my top 20 list of casinos to play at this is the longest 150 characters I have ever had to write. I hope this helps anyone who takes joy in pressing that button when playing slots

I don't like not being able to stop the spin on the slot games. They should let this fact be known at registration or in the bonus information. People should be aware of this part of the slots. I am glad I deposited a small amount I won't be depositing again because of this reason.

There is a very good selection of games here, but I mainly play poker on this site and have no problems.
If you are a poker player looking for a new or different site, I recommend playing here.

I don't know what to write bad about this casino, because everything suits me here. There are many games here, and players from Canada are allowed to play, withdrawals are fast.

I absolutely do not like anything about this casino. As far as sports are concerned, the offer is large, from football, basketball, volleyball, handball, waterpolo etc...

Many people have a problem when they make a profit in this bookmaker or in the casino, as if on tape they lock the account and ask for verification even though the account is already verified. And this continues until you give up fighting for your money, no way to win on this casino.

Usuario inactivo
1/10

You are telling me that the positive part of the review is too short. It should have 150 character or more. Well, I am sorry to have to say that, but there is nothing to like about a Casino that makes no effort to resolve a wire that has never arrived on your account.

Deposit money. Played Live BlackJack. Won. Requested my winnings. Winnings never arrived at my account. Complained to 888, no resolution. Made claims to Malta Gaming Authority, no answer. Made a complaint on this site, no resolution. All I hear from 888 is "we have sent you the money, contact your bank", but they refuse to instruct their bank to search for the wire, knowing there is nothing the receiving bank can do unless it is contacted by the sending bank. So many similar complaints about 888 with cash out problems to be found on the internet. What can be worse than not receiving your money?

We are truly sorry your experience was not to your satisfaction. We would like the opportunity to investigate your feedback further. We would appreciate if you would contact our customer care team by sending an email to: [email protected] Sincerely, 888 Team

user avatar

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

Thank you for taking the time to provide feedback about your experience with us. We are so happy to know that you had a great time (and winnings) while playing at our casino. We are truly sorry to learn that depict all the efforts from our VIP support team, we were not able to find a solution for you. If there is anything you would like for us to review, please feel free to email us at: [email protected] Sincerely, 888 Team

user avatar

I'm a medium staker (1 EUR bets) and playing there since some years now. I've made some good winnings there and never had trouble with payouts. Recently the site got a new fresh design and looks better now, with a bigger selection of available games (I personally miss games like 'King Kong Fury' or Play'n'Go (eg. Book of Dead) stuff). Processing the payouts is now a bit faster, from up to 8 days down to only 3 days. All in one I'm still satisfied. It feels like the win chances are a bit better or more fair as in other casinos (because games have there RTP values, but the bank can also regulate how much the site will give back to players). But,..

..I have absolutely no idea how this daily free spins thingy works for customers. On some very rare days I made my spin and had between 50 and 75+ free spins. But in 99% of all days (over months) I'm just getting between 2 - 7 spins a day. Seems not to make a real difference if I wager a day less, another day more (if I win big, I keep playing for about 10h+ there, wagering a lot).

The deal with the free spins is that you can use them on selected house made jackpot slots. In most cases the winnings are less than a half euro. I once hit a quintuplet playing Nightmare on Elm Street which had a payout of 200 EUR. The sad thing is, this was due free play mode and I just got some bucks. Because you have first to convert it from free play into bonus money and then to wager it. Another joke is, that the bonus rules tell you 'wagering x times, except you hit the jackpot!". Well, you just have chances hitting the jackpot if you are placing big bets.

In the meantime I made on other sites some more winnings from bonus money.

I'll keep on playing there. But 888 is not the only one I'm visiting. I'm currently very satisfied playing at bitcoin casinos.

Thank you for sharing! We are delighted to learn that you liked the fresh look of our casino and that you are satisfied with the addition of the new games and with the improved cashout time frame. Once you use FreePlay vouchers, the winnings are cap. This could explain why you received less than the €200 from the session you mentioned. We will be more than happy to take a look at your account and provide you with specific details. Please feel free to email us at: [email protected] Sincerely, 888 Team

user avatar

The fact that they offer poker and casino is nice, and they seem to have some nice games also. Easy access to both sides, poker and casino. Simple UI.

Super slow KYC(they are delaying it on purpose), and payments. They will try everything in their power to make you cancel your WD. Please do not play in this casino, you will regret it once you win.

Thank you for taking the time to share your feedback with us. We are so happy to know that your gaming experience matched your expectations. Regarding the verification of your account, we apologize if you experienced a delay with that process that in turn also caused a delay with a payment of a withdrawal. We remain available if you have any further questions or concerns. Our email address is: [email protected] Sincerely, 888 Team

user avatar

Slow verification and withdrawal processing times. Account verification took a week Although they promised it would take 3 days. Also has to contact support multiple times and send many emails without any answers. At last chat person got the big wheels rolling.

Thank you for taking the time to rate our casino. Knowing where we are missing the mark helps us tackle our weaknesses. If there is anything else that you would like for us to assist/review, please feel free to contact us via the email address: [email protected] Sincerely, 888 Team

user avatar

Not much right now, the range of games is good. I don’t really play bingo on there as I prefer to be in a bingo hall. Depositing is easy, withdrawal is where my issue lies as problems aren’t rectified

There has been an error in my withdrawals. I have emailed on a number of occasions to sort it as I am entitled to my $500.03USD (2 separate withdrawals), I have had no response (the swift code needs changing) and no acknowledgment despite numerous emails asking for them to acknowledge receipt of emails and asking if they have passed the info to the relevant person. The bank can’t help me and assure me it is 888 casino’s responsibility. There must be a higher power I can go to to get this sorted and I won’t give up until I do - I need my winnings. If anyone can please tell me which organisation I can contact to take this higher I would appreciate it. I changed the swift code on my account last week as soon as the bank informed me of their error and did a small withdrawal, and that money reached my account quickly so I know this is easily remedied but 888 don’t want to help it seems.

We are truly sorry to hear about this. Please could you contact us at [email protected] and provide us with the username of your 888 account; we would like the opportunity to investigate your feedback further. We remain available if you have any further questions or concerns. Sincerely 888 Team

user avatar

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

We wanted to thank you for taking the time to provide feedback about your experience with us. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. If you did not provide the VIP team with the details of the games that were removed, we will appreciate if you contact us via the following email address: [email protected]. Kindly include the username of your account. Sincerely, 888 Team

user avatar

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