Turbico Casino

Turbico Casino - Bank account

€280

Hello, I have a problem with this casino. Moreover, not the first time because I ordered a payment to my bank account and then my bank rejected the payment and sent the funds back to the sender. When they appeared in the morning back on my player account., i.e. on June 18, I asked for the removal of the old account to order a new account where the casino does not want to remove my old bank account. And I cannot pay the deposit to be able to withdraw because all payment methods are blocked for Poles.

I suspect that they will hold my money because they want me to lose them. I have been waiting for almost a week and I am writing all the time about any updates and nothing more.

I tried to reach an agreement with them, but it does not help, please help me solve this problem because she can not do it for a month, my money is hanging in this casino and I can not pay them

Turbico Casino - Problem with withdrawal

€403

Hello, I would like to complain about this casino on the grounds that I won money from free spins that I was supposed to have withdrawable after verifying my account and making a deposit (which is completely logical and understandable for me). I made a turn, verified the account, I made the required minimum deposit, then the withdrawal methods and bank account disappeared, and the Neosurf payment method from which I made the deposit disappeared. The payment department does not want to order this withdrawal manually where it has such an option. there are no new replies they keep writing the same that they are working on it Since they are working and nothing new about this there is no new news or anything like that I think it is a scam and they are trying to get me to lose money as proof I will add screenshots which confirm that I have made a deposit and the one that shows that I do not have any withdrawal methods available. Please help me solve this matter.

Turbico Casino - Deposit not credited from Ecopayz

zł260

Hello i register account in Turbico Casino yesterday and verify telephone , email and sent all documents. I make deposit 202 PLN for welcome bonus 100%+100spins and Its not credited . I write to supports 2x about this situation and i get info that 'i get this today morning' but i dont get this and still waiting. I Write today to support but i dont get any Special information. I'm irritated because I don't have much opportunity and time to play . I hope that thanks to you askgamblers, I will get help sooner and everything will be clarified . I would be grateful for your help, best regards.

Turbico Casino - Deposit not credited from Ecopayz

zł202

On January 4th I made a deposit via ecopayz but the funds have not been credited to the casino account even though they have left my wallet. The chat reported the situation to the payment department and a case was opened there. I have attached the screen of proof of payment from ecopayz and it has been accepted. For 24 hours I did not receive any information about the case. The next day, the chat asked the payment department to update the case but three days passed and the payment department took no action on my case. I would like to finally gamble with the funds I have deposited but this is not possible and I am asking askgamblers for help in this situation. Maybe with your help, the finance department will finally be interested in my problem. I would be grateful for your help, best regards.

Turbico Casino - Ecopayz deposit not credited

€50

I deposited 1000NOK using Ecopayz 13 december, and amount was not credited. I reached out to support, they told me they sent my case to the KYC department to check why the money hasnt arrived. I since have fully verified my account, but the money has not been credited after 8 days. I reached out to Ecopayz which can confirm the transaction was successfull to the merchant N1 Interactive.

Still no answer from support were my money is, they claim its "stuck between us and the bank". I find that hard to believe as Ecopayz confirms the payment being done. I have never witnessed anything like this when depositing into a casino before.

Please help me Askgamblers resolve this case, if anything i want my money refunded.

Pictures showing the transaction made from Ecopayz and Transactionhistory as Turbico.

Thanks

kr1000

Beschwerde-Statistik

Gelöst 6

Durchschn. Betrag $ 178

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

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Spielerbewertung

8.9/10 ● 22 Bewertungen

Top-Bewertungen unserer Spieler

AthenaSteven

7/10

I find the website highly appealing, with all the information readily accessible, and Turbico offers an extensive collection of games in every category. The casino's swiftness is impressive, and I'm particularly fond of the bonuses and tournaments they provide.

The payout process is sluggish, even though it should be as swift as cashing out or making a withdrawal. Furthermore, there's a consistent need to contact support in order for bonus codes to become functional.

Good Day AthenaSteven, Thanks for your feedback. We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this! As for our withdrawal process, we offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible. Because most banks are only open on weekdays, most businesses do not process payments on weekends. Additionally, if your account has been validated and we have all of the relevant information, we will generally complete your withdrawal within 24 hours. However, the payment provider determines the time it takes for the actual amount to be credited to your payment account. For example, transferring money to a credit card can take up to 5 days. Meanwhile, bank transfers may take 5-7 business days. Thank you for your utmost understanding. If there is anything we can do to improve your experience, please let us know. Sincerely, Turbico Casino

Turbico Casino vor 2 Jahren

MaisieMallorie

7/10

I appreciate the extremely friendly customer support and the wide range of casino games available at Wild Casino. The game selection is undoubtedly one of the best, making the overall experience wonderful and enjoyable. However, I must emphasize responsible gambling and encourage you to be mindful of your spending while having fun in the casino.

Hi MaisieMallorie, Thanks for your feedback. We would like your experience with us to be exciting and fun - more about the entertainment. We would be able to provide you with some responsible gambling resources if need be. Please do let us know. I wish you a four-leaf clover in your gameplay! Sincerely, Turbico Casino

Turbico Casino vor 2 Jahren

Peppel20

9/10

I like the very friendly support and the casino games. It has the best games and I like everything it's wonderful and beautiful when you like to burn your money.

Nothing everything is good and you can burn your money. It's good to lose money from your honey and from everywhere you get money. When you like to lose then play this casino.

Hello Peppel20, We're happy to receive your positive feedback about our casino and to have you as a part of our Turbico family! As you know, gambling is a game of luck and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot, however, it is still not guaranteed. Some general advice: Try to keep your bets relative to your deposits so as to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you 5 opportunities (without payouts) - this is not conducive to an extended gaming session. Also, if a game is not offering decent payouts within the first few spins, try out a different game. At Turbico, we would like your experience with us to be exciting and fun - more about the entertainment. Wishing you great gameplay! Sincerely, Turbico Casino

Turbico Casino vor 2 Jahren

MocneLoty

10/10

Mega Casino I have ever seen, I really like look website and all information is easy to find and Turbico, have every game. This casino is too fast and I like when is new bonus or tournament alias I have e-mail with this information. ITS the best Casino I have Play ever!

Hello MocneLoty! We're happy to receive your positive feedback about our casino and to have you as a part of our Turbico family! We endeavor to give our players the best possible overall experience at our casino :) Wishing you great gameplay! Sincerely, Turbico Casino

Turbico Casino vor 2 Jahren

EugenSpielo

10/10

Best casino I like a lot to play there. The support is fast and gives much bonus. The games are fun and there are a lot of possibilities for making deposits:) I love Turbico

Dear EugenSpielo, Thank you for your feedback! We're very glad to hear about your experience at Turbico Casino! Don't forget to take a look at the Turbico Promotions and Tournaments pages - we always have new and exciting promos and tournaments for you to partake in :) Wishing you wonderful gameplay! Sincerely, Turbico Casino

Turbico Casino vor 2 Jahren

Joker6

10/10

Meega Casino I have ever seen, I really like look website and all information is easy to find and turbico, have every game. This casino is too fast and I like when is new bonus or tournament alias I have e-mail with this information. ITS the best Casino I have Play ever.

Hello JOKER6, We're happy to receive your positive feedback about our casino and to have you as a part of our Turbico family! We endeavor to give our players the best possible overall experience at our casino :) Wishing you great gameplay! Sincerely, Turbico Casino

Turbico Casino vor 3 Jahren

Luckyluki343

10/10

Turbico is the best, why? Because everything working that like need working. Easy verification process, make the first dep. And get free spins bonuses every day.

Hello LUCKYLUKI343, Thank you for your feedback! We're very glad you enjoy your experience at Turbico Casino! By the way, don't forget to take a look at the exciting promotions we're running this month :) Sincerely, Turbico Casino

Turbico Casino vor 3 Jahren

Perimosh

10/10

I like the Bonuses that they are giving there a lot! It's a wonderful Casino and I love it to play there! There are so many different Games in the Gamepool, just pure fun!
Best Casino for me =)

Hi PERIMOSH, We're happy to receive your positive feedback about our Turbico Casino! Don't forget to take a look at the Turbico Promotions and Tournaments pages - we always have new and exciting promos and tournaments there :) Wishing you wonderful gameplay! Sincerely, Turbico Casino

Turbico Casino vor 3 Jahren

jejewenk

9/10

One of the best online casinos. Good winnings, quick payout, nice support. Top online casino. I really like playing with you
Super spots and good live casino.

The only thing that is not good is that you always have to write to support for a bonus code to work. That's really really annoying. And you should make bonuses from a deposit of €10. Otherwise everything is fine with you

Dear Jejewenk, to start with - thank you for sharing your experience, we appreciate your time and accept any criticism to become better for You! : ) Here is something we would kindly ask you to help us with if that won`t bother you, - please, share your Full name and Email or reach our support team yourself once again so to investigate your account bonus code issues, we would love to fix that! Also, as a suggestion, we have seen several players to come with a similar request and the thing was - the disabled bonus option. That option is a bonus question button that you may find on the deposit page. If it's disabled, it means even if you use a Bonus code or select some bonus on your side - it won`t work. That button disables all system bonuses, so only our support team will be able to credit some after your request. Would you be so kind to double-check if your bonus option is set On, you should see a checkbox, don`t be afraid to click it few times to make sure and ask the support team to confirm that everything is set correctly to get bonuses added by the system : ) One more reason we have found - some players could find bonus codes which weren`t valid already or were active for specific group of players per some requirements or different countries or just limited amount of bonus code activations and so on, we kindly ask to use only our side notifications for bonuses and ask support team if you are not sure they are valid or not : ) If to speak about bonuses from a deposit of 10 euro - we have them, for example, 50% up to €150, with bonus code: WEEKEND. Or, for example, many temporary promos we send via email or Telegram or with SMS notifications, just those will be available if you have Notifications enabled or subscribed on our special promo social media. Also Promos we have on special days, celebrations, holidays and so on, most of them have at least one 10+ euro deposit option to get bonus : ) We hope our reply will be helpful, can`t wait to meet you forward! With best wishes and regards, Turbico Management team.

Turbico Casino vor 3 Jahren

Masam1990