TS Casino

Overall, playing at Spin and Win can be a very fun experience. The site provides a wide variety of games from classic slots to different table games, which you will not find on most other casino sites. On top of that, new players can use the welcome bonus codes to get some extra spins for no additional cost. The in-game currency can also be used as cash elsewhere on the site and offers a lot of nice opportunities to win more money and play more games. Check this online casino if you are looking for an experience that is fresh and fun.

Overall the site seems to be a good site if you have patience. But the thing that is getting at me the most is that I can't access some pages from time to time. This gets frustrating since I love this game and want to play more, but it seems like everytime a story gets interesting, I can suddenly not access that part of the game anymore.

There are some solid positives when it comes to TS Casino. When it comes to the site itself, it is mobile friendly which is valuable when it comes to this. Hopefully, more people will be good for the site’s growth.

Hopefully, it can all improve because there are some changes that can change the overall experience. Live chat is good and there is always an instant play mode option that can be used for the games. The selection is pretty good and I hope that it can work out more in the future as I return to the site soon.

When it comes to the negatives, there are a few gaps in the site. I hope that it can improve on customer service because it is a big part of the problems that are on the site. People I have talked to are not okay with how this has turned out. I hope that they can fix their issues so that more people will be good with the site.
Bugs are also rampant on the site which is not a good thing since they need to retain players. If it’s buggy, they are risking it for every player over there.

To be honest my experience at the casino hasn’t been great. The only part that was actually nice, must have been the table games. I did enjoy the black jack variety.

- Customer service is probably one of the worst I have ever experienced. The issue is the fact that it is outsourced. The live chat representatives can’t help you with “issues” and therefore they forward you to email support which barrely seem to reply, even though they promise a response within 24 hours.
- Verification takes forever and also do the withdrawals.
- Also the automatic system of TS bombards you with cash back bonuses and other free bonuses, it almost feels like spamming.

Nothing really positive about the site to what I can find

Very bad customer service all seem to have a attitude problem and seem to tell lies I was told for every hundred I withdraw I got to deposit 50. Took 5 days just to pass verification because the staff was so bad and didn't know what they was doing didn't tell me what information I needed to give as it seems to be different from any other casino? I won 900 and as I hit the bonus requirements I had 900 to withdraw only to be told they will only be paying 100 end off if you wanna be ripped off and stress than this is the casino for you be warned avoid at all costs oh I even had to fight to get my bonus.

When I first came across this casino 2 or 3 years ago, it was going under the name Time Square Casino, but when I saw that it belonged to Game Tech group of casinos, I quickly avoided it! That is, until very recently, when they offered me a nice 100 EUR no-deposit bonus to try the casino out, and having nothing better to do on that particular day, I finally broke the chain and took the offer up. Well, after a few years since I last visited their website, I was hoping to see some new or good changes within the casino, but unfortunately, there aren't any - just the usual 'bad' or 'unfriendly' ones.

That 100 EUR free bonus money was more of a mere 'fun play' money, because my country has always been restricted from making any withdrawals of winnings from any no-deposit bonuses or free spins, so I wasn't shocked at all. I played the bonus money purely to test out some new games, without having to incur any loss of my own money, for a start anyway. Well, after a few hours of fairly good fun play (I was surprised that it lasted that long anyway), everything went back to zero, so then I had no other choice but to make my first deposit to claim the Welcome Bonus offering.

Well, probably as expected, nothing went smoothly after I made that deposit! The 100% bonus was not credited in automatically, as it should, so the Live Chat host had to manually add it in for me. When the free spins also did not come in after I've played all of my credits, I then requested for them, but was told that I had already been given that 100 EUR bonus, so no free spins for me! Well, that was simply bull droppings...because the email offer stated 100% bonus + 100 free spins, on top of that 100 EUR no-deposit bonus money! Ah well, being a Game Tech casino, of which I was already familiar with them, I just let it pass, without even insisting that I get those 100 free spins!

Needless to say, the molten lava was heating up inside my volcano, so to speak, hahaha. Things became even hotter when I went back to play on the same game that I had played earlier on with that bonus money, which played quite well then, but played ridiculously hungry with my deposit money! The same game simply wasn't playing the same at all! After losing all of my funds, within a short span of minutes, I was already fuming hot by then, so I then made a complaint via email, and told them to just close my account!

Well, for the record here, TS Casino lasted only 1 day for me...the next day, my account has already been locked away! Hahaha.

Nothing positiv to say. Casino is not acting inline the own terms and responsible gaming policy.

The casino claims in its own terms to offer the player tools to protect himself and close his account. That is not the case. With a credit of 2500, - Euro I wanted to close the account as protection. Neither the Live Support nor via email you wanted to pursue it but ignored the request. To this day it is said that there is no way to do this. However, Casino clearly states that it is possible. In addition, the casino has despite the request to close the account continues to accept deposits and thus ignored the player protection. I expect the refund of all Einakahlungen otherwise I will turn the legal process. The licensor was informed as well as MGA, Facebook, Gamblejoe and my legal advice. I can't recommend the casino.

Time square casino is one of those Gametech group casinos that most people hate, although I like them. Well lately, I stopped liking these Gametech group casinos because a lot of bonus terms changed as well as service providers seems to disappear and come back and then there are new ones. Just too many changes happening all at once.

Well as usual Time Square casinos offer a 300% first deposit bonus up to not sure what amount, but I normally deposit anything from 20 – 30 euro, and have a nice average 100-euro bonus to play with. Wagering lately has been set at x33 or x40 (D+B) which is extremely high. Previously the deposit bonuses was x20(D+B) amount, which was decent. The wagering requirement change was the first thing I hated, not because of wagering, but because wagering was increased and then the x10 max cash out term still applies.

I used to be able to play all providers with my bonus funds, except Netent, but lately you can only play booming games, Gamescale and some Playson with bonus funds. Any amount you have over your bonus amount can be used for Netent, GameArt, Thunderkick, NextGen etc. This is the second change I hated.

One thing I like about their bonus terms is that you can place bet of 30% of your deposited amount, which means the 5-euro max bet limit does not always apply.

Live chat is quick to respond when you request them and answers most answers, but I hate the fact that they can never give straight satisfactory answers, especially when it comes to withdrawals.

Withdrawals are very slow. It says withdrawals are done within 5 working days but sometimes they do not stick to this rule. I understand that when it is your first withdrawal it can take longer because of verification processes. I just expect them to keep their about the 5 days limit after you verified and the worst, after 5 days live chat or no one can say why it is being delayed or taking forever or as mentioned give satisfactory answers.

Nothing - this group of casinos are scammers. There is nothing good to say. DON'T JOIN UP

Accepting UK with no UK gambling Licence along with many casinos owned by this company. Makes you question why ASKgamblers have them on their list of casinos when many other sites have this group of casinos black listed.

I opened an account because netent games were clearly advertised, as soon as I deposited to play a game, the netent games had disappeared. I contacted live chat and the agent gave no reason why the games had gone other than to suggest I clear my cookies. I did this, I tried two PCs, the games were no longer available. I asked for a refund and was told that as I had deposited with a mastercard I can only withdraw via bank transfer. The whole experience was an absolute joke and false advertising.

This casino group also do not allow multi exclusion across their network. I am very surprised how they keep a license.

Times Square casino is one of the latest added casinos on askgamblers. I found them about a week ago when I received an email that they were offering a 10€ no deposit bonus for all the new players. The email also included bonus code which had to be written in the registration form.

Times Square casino is powered by several softwares such as Nextgen gaming and a few others. But truth be told, I wasn't feeling too trustful about them as they are a part of Game Tech group that don't have the best reputation in the industry. Still I decided to take upon that chance and made my account there. I filled the bonus code so I did get the bonus automatically after verifying my email.

The email didn't include any information about the wagering requirements but usually for these kind of casinos it's very high, around 99x so I didn't even contact support to ask about it. I have to say I really dislike the fact that for Game Tech casinos you can never see your wagering, it always complicates things.

So I knew I could play Nextgen games with this slot so I went to try out the Unicorn Legends slot. I played with minimum bets and soon enough managed to trigger the bonus round. It paid me 50x bet winnings so that just made my playtime longer. After the bonus round I couldn't trigger any other feature and and I also couldn't get higher than 30x bet winnings. When I had a few euros left, I went to play Psycho with minimums. The game was completely dead so I ran out of balance very soon.

Overall I had a decent impression about Times Square casino. I really liked their mobile platform, none of the games lagged and I had no issues at all, the variety was also nice. Of course I have to say that for now I won’t be depositing there just because I still feel cautious about their trustworthy.