Playbet.io Casino

Impressive game library with titles I haven’t seen elsewhere. The Fly & Win feature gives regular small wins that keep your balance healthy. Website loads quickly even with slower internet.

Limited customer support options - it would be nice to have phone support. Some promotional terms could be explained better. That is all I can complain about.

Deposits are instant, and they have multiple payment methods, including crypto. The Fly & Win feature adds an extra layer of excitement when playing. Generous welcome bonus compared to other sites.

The verification process took longer than expected. Some games may experience delays on mobile devices. Please consider this and optimize and fix these issues. Thank you

The customer service is exceptional - they resolved my account issue within minutes. Good variety of payment methods. Bonus terms are clearly explained.

Could use more live-dealer games. The minimum withdrawal amount is a bit high for casual players. So that's the only problem I had, but I recommend it anyway.

Quick withdrawals, usually processed within a day. The game selection is massive and constantly updated with new titles. Customer support responds fast when you need help.

The loyalty program could use some improvements. It would be nice to have more personalized bonuses based on the history of the games, then I would visit much more often.

Fast withdrawals every time - usually under 12 hours. Great selection of games from providers I trust. The interface is intuitive and modern. I like it overall.

The VIP program could be more transparent about benefits at each level. I would really appreciate more regular promotions for existing players. Thanks

The mobile version works great - no need for a separate app. Plenty of slot games from top providers. Fly & Win drops keep things interesting even during cold streaks.

Email support can be really slow sometimes. I wish they had more table-game variations beyond the basics. That's all I think, I'd give 8 out of 10....

Great selection of games, live support is friendly and helpful. Nothing more to add really. Just a regular Curacao casino with all the usual providers.

They KYC-ed me on crypto-only deposits after I won only $200$. Their KYC process is the most humiliating ever. They requested a selfie in front of your house/flat with your ID. I live in a flat and tried to explain that there is no street address on my entrance, but they kept requesting that nevertheless. After 30 hours of waiting and uploading selfies to them, they finally paid out my winnings. We are talking about 200$ and they dragged me into this process with CRYPTO only deposits. No FIAT involved. After I got my winnings, I wrote an email to the management, expressing how deeply saddened I was by this KYC and withdrawal process and requesting some kind of compensation before I would ever deposit to this casino again. To my biggest surprise, they didn't answer me, but I got an automated email that I am no longer able to take bonuses in their casino. I wouldn't recommend this casino to anyone, they are operating very shady and KYC everyone who wins, even a little amount, with crypto deposits as well.

The Fly & Win prize drops kept things fun during my sessions. Even if there wasn’t a huge win, the anticipation was constant, and that made playing a lot more fun. It would be useful to have more transparency on prize distribution.

It would be useful to know how many prizes are left each day, it could help to manage expectations and add to the thrill. Otherwise, the expectations may not be fulfilled.

I really like how easy it is to move around the Playbet interface. It’s very clean and simple, and easy to use, without all the clutter you sometimes find on other sites, which makes it easy to find my way to the games and promos that I like.

The daytime mode option would be a good addition. This would certainly improve perception by relieving eye strain when playing at night. I would have spent more time playing the game.

I have just tried out the esports betting section and the odds were quite good with the in-play markets being quite interesting. I bet on an ATP match and the live updates were accurate.

An Esports Welcome Bonus would be a great addition. Some more promotion based on gamers could definitely attract the bettors who are interested in esports.