Playamo Casino

Playamo Casino - Einzahlung abgelehnt Geld ist weg support tut nichts

€1500

Guten Tag,

am 17 Feb 2024 um 15:29 tätigte ich eine Einzahlung über Sofortüberweisung. Diese war auf Pending und dann auf Abgelehnt wie im Anhang zu sehen. Zwischenzeitlich habe ich Nachweis gesendet dass das Geld vom Konto abgebucht wurde. Habe mit dem Support über 8 mal geschrieben ohne dass sich etwas getan hat. Ich bekomme nur die Aussage unsere Finanzabteilung arbeitet stark dran das Problem zu lösen. das schon seit 2 bis 3 Wochen.

Bitte sendet mir das Geld auf mein Konto schnellstmöglich zurück.

Playamo - Warte auf Auszahlung schon den 12ten Tag

€100

Ich habe am 11.9 eine Auszahlung von € 60,- getätigt schon mehrere Male mit Playamo per Email kommuniziert noch immer nichts auf meinem Bankkonto! Hatte schon mehrere Auszahlungen bis jetzt keine Probleme - Geld war binnen 2 Tagen auf meinem Konto. Bin schon sauer es geht immerhin um einen eher kleinen Betrag! Bitte um Hilfe

Mit freundlichen Grüßen

< voller name geloscht >

Playamo - Playamo zahlt 7400 nicht aus

€60

Hallo zusammen ich habe am 28.05.2020 eine Einzahlung bei Playamo getätigt . Nach kurzen Spins bei Razor Shark hatte ich relativ schnell einen guten Gewinn . Diesen habe ich zur Auszahlung angefordert . Mein Konto wurde selbstverständlich verifiziert. Alle Unterlagen habe ich eingereicht . Seit dem 28.05.2020 warte ich auf 7400€ die leider noch nicht bei mir eingegangen sind . Nach langem Diskussion mit dem Support und nach öfteren belegen anhand von Kontoauszügen das der Betrag noch nicht eingegangen ist , hat Playamo mir ARN Codes gesendet welche ich bei der Bank verfolgen lassen soll. Nun war ich bei meiner Bank diese kann damit gar nichts anfangen. Geld ist immer noch nicht da und der Support fordert immer wieder Beweise das das Geld bei mir nicht eingegangen ist.

Playamo - Verweigert €4,000 auszahlung

€7400

Seit den 12.12.19 versuche ich 4000 Euro auszuzahlen ich habe mit einer prepaid kreditkarte einbezahlt und gespielt die karte hab ich im Geschäft gekauft und aufgeladen ich habe mich bei visa wow registriert und habe playamo das zu geschickt ich habe sämtliche angeforderten unterlagen zugeschickt sie möchten meine auszahlung nicht annehmen aus dem Grund weil auf der kreditkarte nicht mein name drauf steht darauf hin hab ich ihnen einen Screenshot geschickt von visa wow wie ich da registriert bin und ich der Inhaber dieser karte bin trotzdem wird auszahlung abgewiesen daraufhin verlangte ich mit einer anderen auszahlungsmethode auszuzahlen ich habe der letzten 90 tage Kontoauszüge zu geschickt sowie adressnachweise und ausweis trotzdem wird das abgelehnt playamo verlange sogar von mir ein Selfie mit ein Stück Papier auf dem stehen sollte hallo playamo sowie das gestriege Datum das ist eine Frechheit desweiteren werde ich nicht in deutsch betreut sondern in englischer Sprache ich habe mehrmals nach deutschsprachigen Personal verlangt diese bitte wird immer abgelehnt ich bekomme immer nur die selbe Meldung ich soll eine Auszahlung anfordern diese wird dann geprüft ich bitte um Hilfe und Lösung des Problems

Playamo Casino - Casino not respecting Resposible Gambling

€4000

I play in this casino for a while. After I seen that it’s impossible to win and that their slots behave very strangely, I decided to close my account permanently!! I make a request to live support chat and they told me that they are not able to close my account but they will send my request to the relevant department!! After 48 hours my account it’s still open live chat support always have some excuse like : soon as possible , our team work on your request bla bla bla. All I want to say this casino denies my right to protect my self, and not respect the responsible gambling! So Ask Gemblers I need your help!

Playamo Casino - Run around in small withdrawal, shame

I’ve been fully verified on this casino for years, and probably should’ve closed my account when they became blacklisted. I requested a withdrawal almost 48 hours ago, and it’s been in a “Live Queue” since. My VIP says to keep waiting. I’ve requested to be paid out and close my account. And just keep getting told to keep waiting's. The withdrawal is super small to an ewallet. It’s unacceptable the inaction.

Playamo Casino - Casino Playamo not correct to customers

$147

Hello,

The mentioned casino does not have a responsible gaming section so I can block myself for an amount of time in order to stop losing. I asked their support to block my account but they keep offering me bonuses in order to just block it because I do not want to be tempted to play there anymore.

Please help if you can because there is no other way for me to fix this.

Thank you

Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

Playamo Casino - Assistance required: Withdrawal is being cancelled

$3000

Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie

$3102.31

Beschwerde-Statistik

Gelöst 98

Durchschn. Betrag $ 8,148

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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Spielerbewertung

8.1/10 ● 329 Bewertungen

Top-Bewertungen unserer Spieler

moulayismail

10/10

A very fun and good online casino with a very nice and large range of different slots and games and very good payout ( I made 3 deposits, made 2 withdrawals and got paid in 30mn) fast withdrawals, Honestly and in my opinion one of the fairest online casinos, it has everything that a gambler wants or seeks, just keep up the good, you are already the best playamo casino.

Really nothing bad to say about this casino, playamo should go on like this and will be on the top of AskGamblers trusted list :)

Hiya moulayismail Thanks for your awesome review! We also hope to appear at AskG trusted list one day! Playamo team

Playamo Casino vor 9 Jahren

Inaktiver Benutzer

vor 9 Jahren

10/10

Playamo is a new online casino and refreshing on the scene, which started its work 2016, a toy-enthusiasts are formed by the other players. Its creators have significant gaming experience, and they know in advance gamblers most valued bonuses, promotions and incentives that make a significant difference. It is open to players from all over the world and offers slot machines, table games and video poker games leading names in the industry. This casino looks very promising, and every aspect of his shows with how much attention was done on it in order to create high-quality experience. Bosnian players, passionate fans of slot machines, will play casino find a fortune, because these games are the main titles on offer. BetSoft, endorphin, Ezugi, Microgaming, SoftSwiss and Amatic have a reputation of providing some of the best and most common feature slots. I'm registered here a month ago and I am pleased to offer this casino.

His collection includes games with jackpots, those with classic three reel, but also play a five reel. Selection of table games live is equally impressive, and there you can find blackjack and roulette popular versions, such as automatic French roulette with La Partage. This game has the lowest house edge of all roulette games, while fans of table games can enjoy the competition with real dealers. Playamo Casino has an excellent selection of video poker, and all of them can play in the regimes for fun or real money. Playamo Casino is perfect for active players who enjoy playing every day, because there are rich bonuses that you can win every day. Weekly promotions will freely out of chairs and all kinds of bonuses on deposit are there for those who regularly filled his wallet. These fantastic incentives rights thing that will make you soar into the sky while playing your favorite games with high stakes. Playamo Casino has all the popular methods to deposit and withdraw money, and offers flexible limits on the minimum and maximum deposits.

All transactions are free and the casino will not charge a fee regardless of the amount, and the waiting time is kept to a minimum. As the fastest ways of payment are still Skrill, Neteller, and there are Visa, MasterCard and bank transfers. This is one of the few online casinos that allow players to deposit and betting in Bitcoin currency. Interface customized players and a comprehensive FAQ section will make it easier for beginners navigate through the site and allow them to enjoy the games offered. In those rare moments when the customer support is necessary, you can get help quickly and politely by e-mail and phone. Play Casino also has an online form, in which players can enter your e-mail address, ask questions or make suggestions. For deposit'll probably use Neteller because there currently have a four-digit amount in the account.

Hello QueenofGames Thank you very much for your review! Yes, at Playamo we don't charge any fees. Have a nice weekend Playamo team

Playamo Casino vor 9 Jahren

zerooo

9/10

Playamo Casino offer many games from different software provider. Here you can find Microgaming, NetEnt, Evolution Gaming, Betsoft, SoftSwiss, Ezugi, Amatic Industries and Endorphina. I joined this casino maybe a week ago, after I found it here on AskGamblers website under new online casinos.

Their website is nice, the promotions are good. For first deposit bonus you get 125% match deposit + 50 free spins on Steam Tower game. I really like this promotion and I claim it. I like it because it is unique, I got bored with all free spins on Starburst game. Steam Tower is much better and I had better results with this game.

I made small deposit here of 20€. I played around an hour, but at the end I lost my balance and I finished without any withdrawal. I saw some members here on AskGamblers which have withdrawal very fast, without any problems. I trust this casino, they have Curacao eGaming licence. They also offer live chat support, but while I was playing I could leave them only a message. Otherwise I had some good time while I was playing here.

I think I will play here again in near future. Second deposit bonus is pretty good, 75% match deposit + 50 free spins on Starburst. Beside welcome bonuses they have a nice weekend reload bonus of 50% match deposit and 20 free spins on Gonzo's Quest. I like that they offer so many promotions, I prefer to play at this kind of casinos where I receive good bonuses.

I will rate Playamo Casino with 9 stars. I did not have any problems while I was playing here, all works fine. The time for payouts looks very good, you will get it in the same day I think. I like casinos where I can get withdrawal the same day!

Hello zerooo! Thank you very much for taking time and writing review about us. We are very pleased that you have enjoyed our online casino, and for sure we will continue doing our good job! Best regards Playamo team

Playamo Casino vor 9 Jahren

Inaktiver Benutzer

vor 9 Jahren

9/10

After such a quick reply about what's what with my KYC documents and the little bonus I got on top of the explanation, I had to write an extra review and top up my stars.

Rating is now the maximum, 10/10 is impossible, 9/10.

Highly recommended!

Nothing anymore... quick reply through affiliate. This is a keeper for me.

Hiya again Jan! Thank you very much :) You're awesome! Playamo team

Playamo Casino vor 9 Jahren

Inaktiver Benutzer

vor 9 Jahren

8/10

Playamo Casino... my N° 1 non-NetEnt Casino.

Due to country restrictions from NetEnt whom don't hold a straight line why you can & can't play their games at either one or none online casino I haven't enjoyed the FS included with depositing. But this doesn't matter, ask chat whom are I think always available (24/7) and you get bonus money.

You can't have 2 bonuses at a time, but this isn't a point of negativity. Chat is very friendly.

SoftSwiss, Amatic Industries, Endorphina, I've enjoyed their games a whole lot of time @ Playamo.

1st deposit was €25, second €20... I enjoyed this casino for hours and always had a feeling I could win big at any time... this is rare, try this casino to understand me.
I will be adding this one to my big 5 for "residency".

As I haven't won yet I can"t discuss withdrawal but my documents (KYC) are now 10 days pending... this is a big letdown and might negate all positive sides Playamo has.

Hi Jan! Thank you very much for your review, I am really happy that you liked our casino! Regarding your KYC - your account was verified one hour after uploading documents. But CS forgot to send you email about that =/ It's our mistake, sorry. Your acc fully verified now. I have credited you small bonus for making you wait KYC so long! Sorry! Playamo team

Playamo Casino vor 9 Jahren

Johnnygotthebone

10/10

These people got it right.
Instant chat 24/7
Respectable bonus terms
Instant withdrawal
Verification within 5 minutes
Support perfect
Amatic Netent and Mg selection
Deposit option friendly Canadian
Withdrawal to bank no fee no problem
Absolutely the way a casino should be

Netent doesn't work anymore for Canada. Not casinos fault.

Other than that, there is nothing negative to say.

Hi Johnnygotthebone! Thank you very much for such positive words about our work. Yes, it seems we get it right, and doing it right! Thanks again, congrats on withdrawal, and perfect luck in future! These people who get it right :)

Playamo Casino vor 9 Jahren

Inaktiver Benutzer

vor 9 Jahren

1/10

Many games to choose and nothing more. And the bonus is sick 50x so think twice and read the negative.

Do not play here if u dont qont to be fooled. They let my withdrawal pending and did not do anything, until I reversed it and played until the money was gone. After THAT it was ok to mail me this. So stay away whats make a casino good is how they treat customers and this casino dont know that is important to do.

"Hello, dear *********. We are really sorry that you faced such an unpleasant expierence at our casino. At the moment we have technical problems with the credit card payments. We are working on it now and doing out best to fix it ASAP. Also we want to inform you that your account is closed now per your request."

Best regards,
Playamo Casino Support Team

Hi Gizzoo! I am sorry that you have not very positive experience in our casino. We did not hold your withdrawal to make you cancel it and lose. We really had some troubles with processing it, and now everything fixed. We are sorry about your bad experience. Playamo team

Playamo Casino vor 9 Jahren

ricky76

1/10

Stay well clear of this casino, the 50 free spins are a scam, will not allow you to use your last spin so your winnings are locked on the game until you complete the free spins. Tried to use the free spins on my phone, iPad and PC, always the same, can't use your last spin.

Support is also a joke. AVOID!!!

Hi Ricky76 I am sorry to hear you do not had positive experience in our casino! Can you kindly PM me your username, and I will have a look? Playamo team

Playamo Casino vor 9 Jahren

nicky909