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Mucho Vegas Casino

6.75
CasinoRank
6.6
Spielerbewertung 20 Bewertungen
Wir überprüfen und bewerten Online-Casinos objektiv, dank unseres Casino Rank-Algorithmus, der auf über einem Jahrzehnt Erfahrung in der Zusammenarbeit mit Casinos und Spielern basiert.Zuerst die Wahrheit erfahren. Dann spielen.
Spieler aus Ihrem Land werden nicht akzeptiert.
Durchschnittliche Zeit für Beschwerdeantwort: 1 Tag
Was uns gefällt
  • Mobile Spiele erhältlich
  • Über 900 Spiele stehen zur Verfügung
  • 24/7-Live-Chat verfügbar
Was uns nicht gefällt
  • Keine Unterstützung per Telefon
  • Spieler aus den USA werden nicht zugelassen
  • Allgemein
  • Zahlungen
  • Spiele
  • Kundensupport
  • Verantwortungsvolles Spielen

Webseite

https://www.muchovegascasino.com/

Sprachen

Englisch, Deutsch, Spanisch

Gründungsjahr

2016

Unternehmen

Danguad Limited

Lizenzen

Curacao

Partnerprogramm

Mucho Vegas Affiliates

Eingeschränkte Länder

  • Afghanistan
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
  • Belgien
  • China
  • Costa Rica
  • Curacao
  • Estland
  • Frankreich
  • Hongkong
  • Iran
  • Italien
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • Kuba
  • Malaysia
  • Mali
  • Niederlande
  • Nordkorea
  • Panama
  • Puerto Rico
  • Rumänien
  • Russland
  • Schweden
  • Schweiz
  • Slowakei
  • Spanien
  • Syrien
  • Südkorea
  • Türkei
  • U.S. Minor Outlying Islands
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming
  • Vereinigtes Königreich

Typ

Instant Play, Mobile

Einzahlungsmethoden

Neteller, Trustly, Skrill, MasterCard, paysafecard, EcoPayz

Währungen

Euro

Auszahlungsmethoden

Neteller, Skrill, Trustly, paysafecard, EcoPayz, MasterCard

Auszahlungszeiten

E-Wallets: 0-24 Stunden
Banküberweisungen: 3-7 Tage
Schecks: Nicht im Angebot
Zahlungskarten: 2-5 Tage
Bearbeitungsdauer: 24 Stunden

Auszahlungslimit

2.000 USD/EUR/GBP pro Woche, 5.000 USD/EUR/GBP pro Monat

Software

Games Global, NetEnt, Betsoft, 1x2Gaming, iSoftBet, GameArt, Intervision Gaming, Pragmatic Play

RTP

Öffentlich geprüft

Live-Chat

Kontakt

Support Mail E-Mail: [email protected]

Einzahlungslimit Tool

Setzlimit Tool

Verlustlimit Tool

Zeitlimit Tool

Selbstausschluss Tool

Auszeit Tool

Realitätscheck Tool

Selbsteinschätzungstest

Auszahlungssperre

Selbstausschluss Registrierungs-Teilnahme

Nein

Mucho Vegas ist ein Online Casino, dass über 900 Online Spielautomaten und Spielotheken-Spiele bietet. Die Spiele hier werden von NetEnt, Microgaming, Betsoft, GameArt, iSoftBet, Oryx, Pragmatic Play und einigen anderen Anbietern unterstützt. Die Website verfügt über eine benutzerfreundliche Oberfläche und kann sowohl als Instant-Play als auch auf Mobilgeräten verwendet werden. Mucho Vegas ist nach den Gesetzen von Curaçao lizenziert und reguliert.

Eingeschränkte Länder und Territorien

Spieler aus den folgenden Ländern können in dieser Spielothek nicht spielen: USA, kleineren US-amerikanischen Überseeinseln, den Amerikanischen Jungferninseln, Kanada, dem Vereinigten Königreich, Frankreich, Italien, Spanien, Malta, Panama, Costa Rica, Curaçao und den Niederlanden.

Online Spielautomaten

Die schiere Anzahl an Video-Spielautomaten, die in dieser Spielothek zur Verfügung stehen, ist beeindruckend! Die Spieler können ihre Lieblingsspiele sowie die zuletzt gespielten Spiele sehr einfach verfolgen und per Mausklick die bekanntesten Spiele der Spielothek erreichen. Die Spieler können ihre Spiele nach Spielanbieter sortieren oder die eingebaute Suchfunktion verwenden, um direkt auf das Spiel zuzugreifen, das sie spielen möchten. Unter den Spielen sind Titel wie Spinata Grande, Immortal Romance und Glam Life.

Mobile Spiele

Die Spielothek ist auch von mehreren Smartphones und Tablets zugänglich. Die Spieler können eine Auswahl aus den bekanntesten Spielen der Spielothek in mehreren mobilen Browser genießen.

Support

Der Live-Chat ist hier rund um die Uhr verfügbar. Doch wenn die Spieler den Support anderweitig erreichen möchten, können sie auch das Online-Formular für eine schnelle und professionelle Antwort verwenden.

Sicherheit

Die Spielothek verwendet ein fortschrittliches Verschlüsselungssystem und trifft Schutzvorkehrungen, die den Spielern die Sicherheit ihrer personenbezogenen und Finanzdaten jederzeit gewährleisten. Und mit den führenden Spielanbietern, die hier vertreten sind, brauchen Sie sich keinen Kopf über die Fairness machen! Die Spielothek verwendet einen Zufallszahlengenerator, um diese zu gewährleisten.

Spielerbewertungen

6.6
20 Bewertungen
Sortieren nach
Datum
Relevanz
Spielerbewertung
Rivercamper8
February 21, 2019
9

So far so good
I have been playing for a month now and like how all games work great and load quickly.
Win percentage is pretty good compared to other casinos.

Only thing I dislike is that the casino seems to log me out when leaving games.

Mucho Vegas Casino
February 21, 2019

Hola Rivercamper8,

thank you very much for your comment!

We try hard to offer players the best online casino gameplay and it is truly great to read about your positive experience.

Regarding your being logged out of the account when exiting certain games, this is of course not intentional and we apologize for this problem. Could you please contact the customer service about it and explain your issue?
I am certain that we can find a solution for it.

In the meantime, thank you again for your comment and enjoy the Fiesta!

The Mucho Vegas team

mia3Adam
February 16, 2018
8

Okay, so I’ve started to play on this site just a few weeks back. . . and I must say that is not bad. The layout is top and there are many games to try. They also give good bonuses and the site launches rapidly!

Hopefully there will be more games added soon. I’m really looking forward to more jackpot slots!

Nachricht
Mucho Vegas Casino
February 16, 2018

Hola Mia, thanks a lot for your positive review!
We have hundreds of slots on the site so it was of course normal to also give good bonuses so players can try many of them!!
Our library of games will increase a lot in the next few weeks, including new jackpot slots, so I think that you are about to enjoy playing at Mucho Vegas even more soon :)
In the meantime, enjoy the fiesta!

MassimoGarcia
February 14, 2018
7

Good layout and speed of the website of good standards. Welcome offer pretty standard but not bad. Loads of games with plenty of unknown ones interesting to try.

Good and Friendly support. Only had to contact them once or twice for small things, but they helped out without any issue.

Even if there are many games, I think the amount of game providers could be better to give more diversification.

Nachricht
Mucho Vegas Casino
February 15, 2018

Hola Massimo!
thank you very much for your positive review about the number of games!
You will be happy to know that our team is hard at work connecting new providers at the moment so there will be an even bigger selection very soon :)
Enjoy the fiesta!

lucas1000
January 4, 2018
1

Great selection of games and easy to use - that's about all I can say that is positive about Mucho Vegas.

Poor customer service, staff appear to not be aware of their own process and procedures - you will get different information from different staff members.

Very limited withdrawal methods - only option was bank transfer and with a $35 fee for any withdrawal under $500 after taking away skrill.

Only received 25% of my withdrawal - Mucho Vegas will now not respond to any of my multiple emails around this.
Players beware - would not recommend, my advice is to stay clear, very dishonest and don't about their customers.

Nachricht
Mucho Vegas Casino
January 4, 2018

Hola Lucas1000,

thank you for your comment about the site and the selection of games!

I am however sorry to read about your issue with our customer service and of course will be happy to help.

From what I read, I believe that the confusion must come from bank fees taken by your own bank.

We always send the full amount requested (minus the $35 fee if the withdrawal is under $500) but your bank might be collecting fees as well and we have no control over that unfortunately...

Thankfully we are able to process withdrawals via credit card for most players but unfortunately some banks do not allow the transactions to flow in their direction... In these cases wire transfers are the option and unfortunately for low amounts requested the fees taken by your bank may represent a big percentage of the amount... This is again outside of our control as these fees are determined by your bank.

Please contact customer service asking for escalation to the manager as per the Askgamblers conversation so they can pass on information on your case and I will then assist you with this matter.

thanks!

Jasleen
November 25, 2017
4

Nice site, easy to navigate, great range of games. Customer service is very pleasant.

Terrible withdrawal limits of 2000 per week, 5000 per month.Stalling tactics so players play and lose withdrawals.They accept more than this in deposits in a day but are very very very slow to pay.Only recommend this casino for people who bet small and win small.

Very disappointed.

Nachricht
Mucho Vegas Casino
December 12, 2017

Hola Jasleen,

thank you for your comments and sorry about the delay in replying to it, for some reason we did not receive a notification when you posted them.

We pay a lot of attention to the customer experience and we are glad to read that you enjoyed your interactions with our staff, we will pass the compliments to them!

About your comment regarding the limits, we value your feedback and will keep it into consideration for a possible modification of these limits for players at the first loyalty level.

Please note that players with higher levels in our loyalty program do receive higher limits based on their history with us and play volume. We try to adapt and customize the experience as much as possible for our loyal players and that of course extends to the limits.

Thank you again for your comments!

Helennan
October 13, 2017
5

I like the games and the site is easy to navigate and the games load rather quickly

Withdrawals have been a nightmare for me. My first withdrawal was declined I was advised because Mastercard do no accept it. I set up Wire transfer so that was fine. I had a $300 withdrawal declined as Wire Transfers have a minimum of $500 but I could use my neteller account. I ended up playing it and lost it. On Wednesday I made a deposit from my Mastercard and made a withdrawal of $500 via Wire Transfer. Friday my withdrawal was declined and after sending emails, I don't get answers, it's like the replies are automated. I had made a deposit from my Neteller account after this win, which I lost. I have now played the $500 trapped there and lost that also. As my $500 winning came from my bank via Mastercard, the Wire Transfer should never have been declined. My first withdrawal was very quick even though I had to wait for verification documents to be checked. Since then it has been a nightmare as though the withdrawals are being declined to play and lose it.
.

Nachricht
Mucho Vegas Casino
October 13, 2017

Hola Helen!

Thank you for your review and comments on the website and games!

In regards to your withdrawal, our first and foremost goal is to send the winnings quickly to the players. This is what you experienced with your first withdrawal request last month for $1100 (by wire transfer).

We need however to verify each of the payment methods used by players before we can process the payment and this is what caused a delay with your last withdrawal: we requested the documentation about your Neteller account which you started using after that first withdrawal and was not yet verified. Of course, we would have paid out the winnings right after we received this documentation.

As a general recommendation, we advise to immediately send the usual KYC recommendation once you ask for a withdrawal and include all payment methods used. We also recommend using Skrill or Neteller for all withdrawals as receiving the funds is instant contrary to credit card or bank transfers.

I am sure that your next withdrawal will be as fast as the first one and in the meantime I wish you great fun at Mucho Vegas!

halogens
October 11, 2017
4

Good layout of games, easy to navigate
Well structured My Account section

Slow support
When having deposit bonus, there is a rule that player can't have bigger bet than 10% from available balance - cheap approach towards customer. It's entertainment and not sitting stressfuly and counting if 10% are not reached!
After bigger cashout customer is disabled from receiving bonus. That would fine, but what's not fine is that they keep sending different bonus offers and bear no responsibility when actually no bonus is added. Even if that happens again and again and support is notified - no changes. Probably, unlawful business practice as a way to boost revenues.

Nachricht
Mucho Vegas Casino
October 11, 2017

Hola Halogens,

thank you for your review and compliments regarding the design of the site!

In regards to the other points you raise, please let me address them in order.

First, regarding the 10% of balance maximum bet it is important to note that this does not apply to the smaller balances and therefore most players will not have to calculate anything as their bets will be under the minimum. However, when playing for higher stakes with a bonus the player indeed should pay attention to this rule as well as all our other bonus terms of course.

On the second point, please note that we do not disable the bonuses after larger cashouts. The bonuses are disabled only in the case of bonus terms breaches or abuse. It is absolutely possible to continue receiving bonuses in the future even if you win big today!

If you have questions about this last point or any other questions, please feel free to send an email to [email protected] and we will be happy to review your account and send you precise information regarding your case.

Cheers!

The Mucho Vegas team

TIluCrew
October 4, 2017
10

Such an phenomenal casino. I think this must b the best I've ever played. Cashouts lightning fast (today received after 13h from request). Gr8 games and offers bonuses quite much.

And the support OMG its so nice to have professional support EVERYTIME u contact it! Never have had any issues with mucho vegas ! I COMMAND U TO PLAY HERE! I'm mucho happy with this one !

Absolutely nothing. Even if u are bitching person u cant write anything on the minus field ;)

Nachricht
Mucho Vegas Casino
October 4, 2017

Hola Tilucrew!

The whole team is blushing right now because of your raving review and we thank you all very much for it!

Our philosophy is to offer the best games in a fun fiesta atmosphere but we know that in a casino nothing replaces an excellent customer service and fast payouts :)

We are very proud to be recognized for it in your review and, once again, we all thank you warmly!

mactavish
July 18, 2017
6

Fast withdwals almost instant, got my money while playing... fast instant verification, perfect support, perfect software.. go for it..10/10

Nachricht
Mucho Vegas Casino
July 20, 2017

hola Mactavish!

Muchas gracias for your review :)

it is great to receive your praise for the quickness of our payouts.

At Mucho Vegas we have customer service at the core of our preoccupations and that includes getting your winnings to you as soon as we can!

Thank you for playing at Mucho Vegas and I wish you good luck and good fun on our site, enjoy the fiesta!

kentyburg
July 1, 2017
7

The Live support is great, very helpful and competent. Having a decent range of games and the greatest design. Recommended!

Nachricht
Mucho Vegas Casino
July 1, 2017

Hola Kentyburg!

Thank you very much for your kind comment on our Live Chat Customer Service.

At Mucho Vegas we aim to provide the best Customer Service in the industry and it is a great honour to receive compliments about these efforts!

Thank you as well about your comment on the number of games (close to 1000!) and design :)

Enjoy the fiesta!

6.75
CasinoRank
6.6
Spielerbewertung 20 Bewertungen
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CasinoRank
6.6
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