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Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Lucky Days Casino

Unsere Bewertung CasinoRank
8.1/10
CasinoRank
Spielerbewertung 47 Bewertungen
Beschwerdebeantwortung 8 Beschwerden
3 Tage durchschn. 8 Beschwerden
Was uns gefällt
  • Großartige Auswahl an Spielautomaten
  • umfangreicher FAQ-Bereich
  • Flüssige Mobilseite
  • Sicher durch SSL-Verschlüsselung
Was uns nicht gefällt
  • Kundendienst nicht ganztäglich verfügbar
  • Langsame Auszahlungen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Lucky Days Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://luckydays.com/de
Gründungsjahr
2019
Lizenzen
Curacao, Kahnawake Gaming Commission
Unternehmen
Partnerprogramm
Sprachen
Deutsch, Englisch, Finnisch, Japanisch, Norwegisch
Typ
Instant Play, Mobile, Download

Allgemeine Informationen über Lucky Days Casino

Das Lucky Days Casino durfte sich seit seiner Gründung im Jahr 2019 über einen großen Spielerandrang freuen, was dem Online Casino nicht nur positive Lucky Days Spielerbewertungen einbrachte, sondern auch uns Experten dazu verleitete, uns den Anbieter genauer anzuschauen und einen unabhängigen Casino-Review zu verfassen.

Mit einem CasinoRank von über 8,6 zählt Lucky Days zu den sehr guten Online Casinos, allerdings häufen sich in letzter Zeit negative Kommentare in den Lucky Days Bewertungen der Spieler, die den Schnitt deutlich nach unten ziehen. Was es mit diesen unzufriedenen Lucky Days Casino Bewertungen auf sich hat und ob diese gerechtfertigt sind, wollen wir auf den Grund gehen und in unserem Casino Test klären.

Klar ist jedoch, dass das Lucky Days Casino ein legales und seriöses Casino ist, das mit einer Curacao Lizenz ausgestattet ist und ein großes Spieleportfolio besitzt, das etablierte Spielehersteller beheimatet. Auch der Neukundenbonus von 1.000 € + 100 Freispiele klingt auf den ersten Blick sehr gut. Finden wir also zusammen heraus, was mit dem Casino passiert sein könnte.

StallCation

Lucky Days Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Lucky Days Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

Alle Boni entdecken
Match-Bonus
50 % bis zu 200 €, 2. Einzahlung
Umsatzanforderung 25x(d+b)
Bonus Prozentsatz 50%
Mindesteinzahlung €20
Match-Bonus
25 % bis zu 700 €, 3. Einzahlung
Umsatzanforderung 25x(d+b)
Bonus Prozentsatz 25%
Mindesteinzahlung €20

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Lucky Days Casino hinterlassen haben.

Alle Beschwerden anzeigen
Casino denied withdraw of 10 000 euros
I signed into my account 7.8.2020 at Lucky Days and revceived a ”50% bonus up to 50€” -offer. I succesfully deposit 50€ and got 25€ worth of bonus money. I accepted the offer and carefully read the terms & conditions which state in Finnish ”...bonus has to be wagered 40x before the possible wins turn into real money.” (Photo Attachment 1). In the other term page meant for other countries players(?) in Finnish language, there is a wagering requirement of clearly classified ”25 x bonus & deposit”. (Photo Attachment 2)

Since activating the bonus, I checked my wallet and saw two classified amounts: my deposit money 50€ as real money and on the right side 25€, my bonus money. Once pressing the real money, there came and still comes a text bubble which states in Finnish: ”Money, which is not related to bonus and is withdrawable.” (Photo Attachment 3)

I started playing, and wagered 0,10-5€ stakes (the range which is allowed for bonuses) for total amount of 2627,10 euros (Counted from attachment Game Activities 1.xlsx) That is over 100x wagering of the bonus money. Since wagering the bonus money (minimum wager requirement of 40x almost tripled), I changed my stake to 7,5€.

After playing for a while with real money which were unlocked as withdrawable funds, my total wins climbed up to 10 000€. I withdrew my money and they needed my documents, I sent them succesfully.

The next day the payment department cancelled my withdraw for good due to playing over the maximum bet limit (5€) while the bonus is active. The outcome was final according to them and will not be further reviewed. Since sending them multiple emails about the case, they sent me 50€ (My deposit) back as a sign of ”good will”, and a game log which clearly shows how my deposit money is wrongly counted as bonus money, as every stake with real money added up to the wagering requirement. (Attachment ”Game Activities 1.xlsx”) I tried to find the bonus in my account, but there was nothing in bonus history, and in my personal game history it does not show the bonus wagering, only stakes and winnings.

The only proof I got which states that my original deposit would be considered as bonus money is from a text which a customer service agent sent me after the withdrawn attempt and after the payment department no longer answered my emails. The text claims there was a specific term of ”40x bonus + deposit” in my bonus offer.

The customer service also told me that the standard terms of 40x bonus means both deposit money and the bonus money and pointed out that in case of language mistakes, the English rules applies - even though written in English terms they are divined and clearly written 25x Bonus + Deposit. I did search the internet for history of LuckyDays deposit bonuses, but could only find ”40x bonus” and ”25x bonus+deposit” terms.

If there really did read those terms of both deposit and bonus wagering of 40x (denying the standard terms), the amount in my case was:
Not combined at my wallet to total of 75€ bonus money, rather classified as two different amounts, real money (50€) and bonus money (25€).
And like I wrote earlier, when clicking on the real money a text bubble of ”Amount which is not related to bonus money and can be withdrawn.” (Attchment 3) pops up. In my opinion this is a waterproof statement. The real money does not have to be wagered or counted as bonus money, but in my situation it was.

I have had time to review this case again and again, and always come to the same conclusion: I did obey all of the given terms & conditions I was aware of, and have screenshots of the terms which speak up to themselves. The casino should be responsible to their own stated rules, if they are incorrect a player should not be responsible. I agree for any natively Finnish speaking individual to translate and confirm what the photos of the terms say if my translation is not considered trustworthy.

And on a side note: In my experiment, casinos also have a warning signs if you cross over the maximum bet while bonus is active, or at least raise up the wagering requirements if you stake over the maximum - in my case there was nothing.

I would also like to point out a possible mistake in their part which may have lead to this outcome. All of the money depositted to this casino have a 1x wagering requirement before the remaining amount is withdrawable. This may cause a confusion for the payment department to including this real deposit money as a part of active bonus (50% up to 50€), rather it really is due to different rule (1x wager of every deposit.) (Photo Attachment 4). This would also somehow explain the wager counter changing from ”locked money” to ”Bonus money” in the timeline part ”2020-08-07 15:28:55” of ”Game Activities 1.xlsx” -attachment.
staus Ungelöst
€10000

Beschwerde-Statistik

Gelöst 6
Durchschn. Betrag $ 2,809
Durchschn. Dauer 7 Tage
Durchschn. Antwortzeit 3 Tage

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Spielerbewertung
5.8/10 47 Bewertungen

Top-Bewertungen unserer Spieler

Software was smooth, double minimum bet compared to other casino for those that like higher minimums. Offered fun games to play. Very hard to think of a positive experience when the negative experience far outweighed any positives I can think of.

I deposited $20 with 50% deposit bonus ($10) at Lucky Days Casino.
Luckydays Casino classified my own deposit as bonus dollars and all funds are placed in the bonus balance (all $30).
At Luckydays Casino If you don’t spin within 48hr of your deposit, or don’t complete 25x rollover on the deposit plus bonus ($30) within 72 hrs, your entire account balance is taken and wiped clean, funds just disappear.

I felt scammed, been playing 20 years and have never had my own deposit classified as bonus and taken from me.

I can see making a bonus un-withdraw-able for not completing requirements or removing bonus dollars for early withdrawal requests, this is commonplace in the industry, but the removal of my own deposit, my money, within 72 hours is just a disgusting policy set by this very young and inexperienced casino.

Take your entertainment dollars elsewhere. I highly discourage anyone consider joining Luckydays Casino.

My experience was just dreadful!

A few days ago I was looking for a new online casino to join and I stumbled upon Lucky Days casino. I had also heard in the past some good feedback from other players about this casino and decided to try my luck there. I liked the casinos design and the name was catchy too, but most importantly I liked their game selection including Netent, Play'n Go and a few more providers.

After signing up I decided to make a deposit. The casino offers a welcome bonus of 100% bonus and 100 free spins, however, in my opinion it's not the most attractive offer simply because the match bonus carries 25x deposit+ bonus wagering and the free spins are divided in sets of 10 per day, so definitely not the most generous offer. Besides, I never like bonuses that require to wager deposit amount.

I made a deposit of 35eur with skrill and started to play Cash Pump slot. I recently discovered it and I quite enjoy it as I see the potential in it. I was playing with minimum bets and soon triggered free spins bonus. I managed to get a win near to 100x bet so that was a good balance boost. I played for a little longer but couldn't get any other bonus round so I moved on to Wildhound Derby. I played with 0.20 cent bets and had a good time with it for a while. I managed to get a few bonus rounds and it was a good overall balance boost as I managed to get to 70eur balance. Then I decided to try my luck with Bonanza. I was playing with minimum bets and I had quite an up and down session, my balance peaked at 100eur however after many hours of playing I lost it eventually.

Overall I had a very nice session at Lucky Days casino. I enjoyed the game selection, mobile casino worked great and no games lagged. I have to say that I wish they had more interesting promotions going on as besides the welcome bonuses I don't see anything appealing. I might make another deposit there but certainly won't claim the bonus as the 2nd welcome bonus is only 25% match offer, which is way too low in my opinion. Other than that I have no complaints, they seem good so far.

This was very good casino site. Personally I am always looking how things go with KYC and payments. When I created account here I asked about KYC. I uploaded needed documents and my account was completed verification only in 1 hour!!! That is fast. I deposited total of 3.000e and I won 5.000e. I thought that this amount of money is going to take while to approve when I withdraw but it was approved less than 12 hours. I received moneys after one banking day. I highly recommend this site for other players. Very good job from this casino.

Only thing which I dont like is that they dont have MGA license. But they have Curacao license so it means that it is safe place to play. Little minus also that they dont have novomatic games.

I have been waiting for 230000nok for 3 weeks now, late and not always answering emails.
Was promised the money back on my player account Monday 14 October, so I could use Skrill instead of banktransfer.
Now they wont transfer the money back to me before the bank they use, sends the money back, this could also take several weeks!!
This is really bad customer service, I should have my money anyway, no matter what, it's not my fault about this banking issues

Good games, good selection of live games
What more do I need to say? If you like being pushed around and almost never get your cash play here. How this site is even legal is a miracle

Withdrawal. First time I withdraw it was almost 8k euro and they used almost 3 weeks. Now I withdraw 400 euro and it's been more then 2 weeks. It's crazy nowadays that an online casino uses so long time. And when you contact support it's always an excuse and it's not their fault at all. Always payment provider or santa-claus.

There are plenty of other good casinos. My advise is stay FAR away from lucky days. Play here if you like waiting 1 month for your own money.

Now they are saying it will take several weeks to get my money because Norwegian banks don't credit it to my account. They are using so many excuses....

I have used another email to sign up on the site

Really fast verification and payout (during 6 hours). Great selection of games. The support was really friendly and helpful. The games work smooth and fine.

Bad customer service, delaying withdrawal for weeks. Still owe me 37500 nok. Promise pay out but money never sowing up. Customer service do the run around don’t give you a good reason why you don’t get payment. Always answer you late

In this casino I discovered several machines that I had never played before and I really enjoyed playing. Other casinos should take the example of checking documents. In fifteen minutes my documents were checked. In addition, the customer service is very fast. After a few deposits I had a nice win and a withdrawal is done in less than 48 hours and I find it excellent. Finally, I strongly advise you to play the casino for the diversity of these machines and for customer service.
Good luck to the players who will try it.

I would like to add a bonus tab, I had a little trouble finding this section.
Nothing really negative to say, except that a small email bonus from time to time is always appreciated.

Wide range of games and quick navigation. Nothing much really, They offer live casino. Their layout is okay. 25x bonus is nice but I won't advice it to use on this site.

Customer service is very rude. The RTP on this casino is a big joke, Very very many dead spins. Dealer can't bust at all on their blackjack games. Site is laggy, Slow spins + slow deals just means you are gonna lose.

This is one of the best casino I ever played! I don't know why they have a lot of bad player reviews! The payouts are almost instant!! next day on the account and pending period is an hour? Good software like evolution gaming! And the customer support is very helpful and nice!

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