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Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Lucky Days Casino

Unsere Bewertung CasinoRank
8.1/10
CasinoRank
Spielerbewertung 47 Bewertungen
Beschwerdebeantwortung 8 Beschwerden
3 Tage durchschn. 8 Beschwerden
Was uns gefällt
  • Großartige Auswahl an Spielautomaten
  • umfangreicher FAQ-Bereich
  • Flüssige Mobilseite
  • Sicher durch SSL-Verschlüsselung
Was uns nicht gefällt
  • Kundendienst nicht ganztäglich verfügbar
  • Langsame Auszahlungen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Lucky Days Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://luckydays.com/de
Gründungsjahr
2019
Lizenzen
Curacao, Kahnawake Gaming Commission
Unternehmen
Partnerprogramm
Sprachen
Deutsch, Englisch, Finnisch, Japanisch, Norwegisch
Typ
Instant Play, Mobile, Download

Allgemeine Informationen über Lucky Days Casino

Das Lucky Days Casino durfte sich seit seiner Gründung im Jahr 2019 über einen großen Spielerandrang freuen, was dem Online Casino nicht nur positive Lucky Days Spielerbewertungen einbrachte, sondern auch uns Experten dazu verleitete, uns den Anbieter genauer anzuschauen und einen unabhängigen Casino-Review zu verfassen.

Mit einem CasinoRank von über 8,6 zählt Lucky Days zu den sehr guten Online Casinos, allerdings häufen sich in letzter Zeit negative Kommentare in den Lucky Days Bewertungen der Spieler, die den Schnitt deutlich nach unten ziehen. Was es mit diesen unzufriedenen Lucky Days Casino Bewertungen auf sich hat und ob diese gerechtfertigt sind, wollen wir auf den Grund gehen und in unserem Casino Test klären.

Klar ist jedoch, dass das Lucky Days Casino ein legales und seriöses Casino ist, das mit einer Curacao Lizenz ausgestattet ist und ein großes Spieleportfolio besitzt, das etablierte Spielehersteller beheimatet. Auch der Neukundenbonus von 1.000 € + 100 Freispiele klingt auf den ersten Blick sehr gut. Finden wir also zusammen heraus, was mit dem Casino passiert sein könnte.

StallCation

Lucky Days Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Lucky Days Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

Alle Boni entdecken
Match-Bonus
50 % bis zu 200 €, 2. Einzahlung
Umsatzanforderung 25x(d+b)
Bonus Prozentsatz 50%
Mindesteinzahlung €20
Match-Bonus
25 % bis zu 700 €, 3. Einzahlung
Umsatzanforderung 25x(d+b)
Bonus Prozentsatz 25%
Mindesteinzahlung €20

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Lucky Days Casino hinterlassen haben.

Alle Beschwerden anzeigen
Casino denied withdraw of 10 000 euros
I signed into my account 7.8.2020 at Lucky Days and revceived a ”50% bonus up to 50€” -offer. I succesfully deposit 50€ and got 25€ worth of bonus money. I accepted the offer and carefully read the terms & conditions which state in Finnish ”...bonus has to be wagered 40x before the possible wins turn into real money.” (Photo Attachment 1). In the other term page meant for other countries players(?) in Finnish language, there is a wagering requirement of clearly classified ”25 x bonus & deposit”. (Photo Attachment 2)

Since activating the bonus, I checked my wallet and saw two classified amounts: my deposit money 50€ as real money and on the right side 25€, my bonus money. Once pressing the real money, there came and still comes a text bubble which states in Finnish: ”Money, which is not related to bonus and is withdrawable.” (Photo Attachment 3)

I started playing, and wagered 0,10-5€ stakes (the range which is allowed for bonuses) for total amount of 2627,10 euros (Counted from attachment Game Activities 1.xlsx) That is over 100x wagering of the bonus money. Since wagering the bonus money (minimum wager requirement of 40x almost tripled), I changed my stake to 7,5€.

After playing for a while with real money which were unlocked as withdrawable funds, my total wins climbed up to 10 000€. I withdrew my money and they needed my documents, I sent them succesfully.

The next day the payment department cancelled my withdraw for good due to playing over the maximum bet limit (5€) while the bonus is active. The outcome was final according to them and will not be further reviewed. Since sending them multiple emails about the case, they sent me 50€ (My deposit) back as a sign of ”good will”, and a game log which clearly shows how my deposit money is wrongly counted as bonus money, as every stake with real money added up to the wagering requirement. (Attachment ”Game Activities 1.xlsx”) I tried to find the bonus in my account, but there was nothing in bonus history, and in my personal game history it does not show the bonus wagering, only stakes and winnings.

The only proof I got which states that my original deposit would be considered as bonus money is from a text which a customer service agent sent me after the withdrawn attempt and after the payment department no longer answered my emails. The text claims there was a specific term of ”40x bonus + deposit” in my bonus offer.

The customer service also told me that the standard terms of 40x bonus means both deposit money and the bonus money and pointed out that in case of language mistakes, the English rules applies - even though written in English terms they are divined and clearly written 25x Bonus + Deposit. I did search the internet for history of LuckyDays deposit bonuses, but could only find ”40x bonus” and ”25x bonus+deposit” terms.

If there really did read those terms of both deposit and bonus wagering of 40x (denying the standard terms), the amount in my case was:
Not combined at my wallet to total of 75€ bonus money, rather classified as two different amounts, real money (50€) and bonus money (25€).
And like I wrote earlier, when clicking on the real money a text bubble of ”Amount which is not related to bonus money and can be withdrawn.” (Attchment 3) pops up. In my opinion this is a waterproof statement. The real money does not have to be wagered or counted as bonus money, but in my situation it was.

I have had time to review this case again and again, and always come to the same conclusion: I did obey all of the given terms & conditions I was aware of, and have screenshots of the terms which speak up to themselves. The casino should be responsible to their own stated rules, if they are incorrect a player should not be responsible. I agree for any natively Finnish speaking individual to translate and confirm what the photos of the terms say if my translation is not considered trustworthy.

And on a side note: In my experiment, casinos also have a warning signs if you cross over the maximum bet while bonus is active, or at least raise up the wagering requirements if you stake over the maximum - in my case there was nothing.

I would also like to point out a possible mistake in their part which may have lead to this outcome. All of the money depositted to this casino have a 1x wagering requirement before the remaining amount is withdrawable. This may cause a confusion for the payment department to including this real deposit money as a part of active bonus (50% up to 50€), rather it really is due to different rule (1x wager of every deposit.) (Photo Attachment 4). This would also somehow explain the wager counter changing from ”locked money” to ”Bonus money” in the timeline part ”2020-08-07 15:28:55” of ”Game Activities 1.xlsx” -attachment.
staus Ungelöst
€10000

Beschwerde-Statistik

Gelöst 6
Durchschn. Betrag $ 2,809
Durchschn. Dauer 7 Tage
Durchschn. Antwortzeit 3 Tage

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Spielerbewertung
5.8/10 47 Bewertungen

Top-Bewertungen unserer Spieler

Deposited here one time, and no sir, it was a mistake. Should've listened to my instinct when I opened boring, robot-looking like website, and it wasn't the only Robot thing on the website. Yes, you guessed, support, and im not the only on heaving this issue. I'm kind of mad I deposited here, even after seeing all the comments here, I guess I wanted to make sure, which I unfortunately did....lesson learned

Inaktiver Benutzer
1/10

I won but that is the only positive thing about this casino to be honest. My withdrawal is not being processed and customer service is real, real bad. No reply at all.

Withdrawal is still not being processed after 3 days.
Customer service unavailable via chat and email! No response at all

Don't think I will ever get to see my money.

You also have to play through all of your real money to access a bonus.

There is a lot to like about LuckyDays - I really love the interface and how smooth the site experience is no matter what device I'm using to play. They've also started doing a good variety of promotions which I like, there is 1-2 offers each week that are pretty tempting. Overall a good site.

It's a shame it doesn't have a sportsbook as I enjoy doing some sports betting too. I tried doing crypto deposits with them but I found that a bit slow and cumbersome so they lose a star for that.

Inaktiver Benutzer
10/10

Eines der besten Casinos die ich in der Zeit, wo ich in Onlinecasinos spiele, erleben durfte. Anfangs war ich etwas skeptisch da ich sonst immer in den Casinos aus Malta unterwegs war, ich kann aber versichern, das Lucky Days sehr seriös ist. Die Verifizierung dauerte nur wenige Stunden, die Auszahlung wurde schnell bearbeitet da kann kein anderes Casino mithalten. Auch die Gewinnausschüttungen sind so wie die Bonusbedingungen, äußerst fair. Der Support ist sehr freundlich und Hilfsbereit.

Die Seite lädt sehr langsam. Könnte auch an der Mobilen Version liegen da ich vom Handy aus spiele. Die Slots laufen manchmal nicht so flüßig wie man es gerne hätte das hält sich aber alles in Grenzen.

I liked the interface, nice range of games and fast downloading. The range of bonuses also surprised me, so i can tell that my visit there was successful.

Don't trust luckydays with your deposit. They have this weird policy of 30 mins to confirm the bitcoin transaction. If the transaction takes bit longer, you end up losing your money on transaction charges all the time.

Their finance team takes longer to respond to process refund for the transaction which takes more than 30 mins, though it is not customer's fault. But we end up losing 30 usd each time on transaction charges.

Dear lucky days please acknowledge that it is not your customer at fault.

The casino has a lot games to choose from. User-friendly layout and the web page is pretty fast, even on tablet. The welcome bonus is really big. Fast withdrawal.

Not all popular providers available. From my experience support is sometimes slow and could be a bit more friendly. Ah, and it lacks some payment methods there too.

Nothing good there even the live support isnt trying to help you out
They always have the solution and its always on casino side
New player be advice this casino is a scam

Probably the worst online casino ive played.
Played over 15k there never won over 400$
What made me left is ..I won 315$ on monopoly live 4 rolls and they took all the money away from the balance so i went to live support from luckydays and they told me for them the spin was illegal😂 this is a total scam website
Withdrawals takes overs a week for 200$
Never put a single dollar on this website be advice

I deposited $, proceeded to play Gladius game. Finally got a bonus - screen froze. It’s been over 24 hours. They keep saying get latest software update - done. Remove Cache - done. They know I am stuck in the game but will not help. Quite ironic I can play game with no issues until I get to Bonus

I like the website, it is super fast and good to navigate trough out all the games.
I had 100 freespins on my 25,- deposit and wagered pretty quick on a game that was allowed by considering their bonus terms.
I first cashed out 600 euro, went up to 750 later and then ( how stupid i am ) cancel it and played on, lost some money at first until i had 400 something left and decided to play little devil with my 400 euro on 1 euro stake. I ended up getting a hart stopper bonus and won 10796x on 1 euro. So later that evening i ended up with a 11.000 euro cash out.
They have a wide selection of game's that i really liked, from older micro gaming slots to new slot releases. They are pretty up to date, when it come's to the providers they have. If you play with bonus they have an easy page to see how far you are and their bonus terms are pretty clear to follow. Certain game's are not allowed to play while having bonus, but nothing crazy really compared to other casinos.

They claim to payout winnings in 24 hours, but mine is not approved yet. Maybe it's because of the lager amount 11.000 euro, but in my opinion when a casino claims to cash-out in 24 hours when you have your documents approved they shut just do it, rather its 100 euro or 11000 euro. I really am not a fan of "Bonus-Terms" at any casino, because bonus should be bonus in my opinion but overall the casino is really really good to play at.

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