Goldenbet Casino

The website layout and registration process were simple and straightforward, which initially gave a good impression. Unfortunately, that’s where the positives ended.

My account on Goldenbet was blocked on 24 April 2025 without any warning or official notification. At the time of the block, I had a verified account and a real-money balance of 465.06 GBP.

I contacted support via live chat multiple times. I was told that my account is “under investigation” and that this process could take up to 6 months, but they refused to provide any reason or timeframe. No emails or requests for documents were sent to me. The KYC team also redirected me to live support, where I was told again to “just wait”.

As of today, 6 May 2025, my account is still inaccessible and my funds are completely frozen without justification. I submitted a formal complaint to the Curaçao Gaming Control Board, but I also expect Goldenbet to respond here directly.

I am attaching screenshots of the live chats and email exchange that confirm the issue. I request that my account be reactivated or that I receive a proper explanation with a clear deadline.

— Goldenbet username: Fadeawayrex74

GoldenBet is a site I strongly advise everyone to avoid. My experience with their bonus offer has been nothing short of deceptive. Here's what happened:

They claim to offer enticing bonuses, but the reality is a trap. They have hidden restrictions on specific markets that are not mentioned anywhere in the bonus terms and conditions. Usually, sites clearly state which markets or bets are excluded, but GoldenBet has intentionally left this information hidden.

When I followed all the stated rules for the bonus and tried to place bets, I was blocked from certain markets. Confused, I reached out to their support team for clarification. Their response? “It’s general knowledge.” This is an outrageous excuse. If such critical rules are not clearly outlined in the terms, how is anyone supposed to know?

I explained to support that if these restrictions had been stated upfront, I would never have deposited money on their site. Like any responsible player, I read all the terms before depositing – but GoldenBet relies on this hidden information to trap unsuspecting customers.

Their practices are unethical, misleading, and designed to cheat new customers. If you value transparency and fairness, stay far away from GoldenBet. There are much better and more honest platforms out there. Save your time, money, and frustration by avoiding this site altogether.

What to do in these situations? Nothing

I really enjoy using Goldenbet Casino. The site’s design is simple and easy to navigate, which makes gaming a lot more fun. The game variety is impressive, and I’ve won several times. The live casino games are especially engaging.

One small suggestion is to make the terms and conditions of bonuses clearer. Sometimes it’s hard to figure out exactly how to meet the requirements, and simplifying the bonus terms would make the process more transparent.

After playing at several online casinos, I can honestly say that this one stands out in terms of both game quality and user experience. The slots are fantastic – exciting themes, great graphics, and plenty of chances to win. I’ve played here almost daily for the past two weeks, and I haven’t had any issues with game fairness or glitches. The deposit process is simple and quick, and I was able to get my money out the very next day after requesting a withdrawal. I also really like how responsive the customer service team is. I’ve contacted them a few times with minor questions, and they’ve always responded quickly and professionally.

The casino could offer more in terms of promotions and bonuses for regular players. Right now, they have some standard bonuses, but it would be great to see more ongoing offers

The simplicity and speed of Goldenbet’s website make it one of the best platforms I’ve used. I love the fact that I can place a bet in seconds without dealing with complicated menus or slow processes. The layout is clean, and everything feels effortless. A great experience every time.

Goldenbet’s user experience is top-notch. The site is incredibly responsive, whether I’m on my laptop or phone, and the design is clean and easy to follow. I especially enjoy how quickly I can switch between betting options and how smoothly everything runs, no matter the device.

I’ve been using Goldenbet for a while now, and it’s been a fantastic experience. Everything is easy to access, and the site’s performance is excellent. There’s no hassle with placing bets or withdrawing winnings, and the entire platform is set up to be as user-friendly as possible.

I can’t get enough of how smooth the Goldenbet experience is. The design is sleek, and the site works effortlessly across all my devices. No lag during betting, quick cashouts, and easy navigation—I feel in control every step of the way. It’s a platform built for ease of use

Goldenbet’s website is a joy to use! Everything is laid out perfectly, and I never have to click around to find what I need. The smooth transitions between games and features make for a flawless experience, whether I’m betting on sports or enjoying the live casino.

I love how user-friendly Goldenbet is! I’m not tech-savvy, but I had no issues signing up, placing bets, or withdrawing my winnings. The site runs smoothly, and I never experience any lag, even during live betting. It’s clear they’ve focused on making things simple and enjoyable.

What impressed me most about Goldenbet is how intuitive the website feels. Whether I’m betting on sports or trying out casino games, navigation is effortless. The quick response time from customer support also adds to the overall positive experience. It’s been a great journey so far!

Goldenbet delivers an unmatched user experience. From the moment I logged in, the site’s layout made everything easy to find. Switching between sports betting and the casino is seamless, and the fast load times keep the excitement going. It’s a smooth, hassle-free platform.

I’m always on Goldenbet for live sports betting—it’s my favorite feature. The odds are updated quickly, and the whole experience feels seamless. Recently started trying out the slot race and live casino, and both have been fun additions. A great all-in-one platform for any bettor!

Goldenbet gives a bit of everything—sports, casino, and instant win games. I’ve enjoyed the in-play betting; being able to place bets while the game is ongoing adds another level of excitement. The live casino is great too—good selection of games and quick payouts when you win

Goldenbet has become my favorite place to bet on sports. The in-play options make it feel like you’re really part of the action, and the odds are fair. When I want to mix things up, I check out the live casino—really enjoyable atmosphere. Everything just works well, from betting to payouts.

Goldenbet is a solid betting platform. I started with the sports section, and the live in-play betting kept me on the edge of my seat. Then I moved to the casino for some instant win games—they’re quick and exciting. Haven’t had any issues with withdrawals, which is always a plus

I’ve never had a dull moment on Goldenbet. From racing bets to live casino games, the platform keeps me entertained with its smooth and engaging gameplay.

I was skeptical about online casinos, but Goldenbet’s live casino changed my mind. The dealers are professional, and the gameplay is smooth, making it feel like a real casino experience."

The variety of options on Goldenbet is impressive. I can switch from betting on sports to enjoying a live casino game without missing a beat. It’s like having multiple experiences in one place

The slot races on Goldenbet are a brilliant twist on traditional slots. Competing against others adds so much excitement, and it’s great to see where you stand on the leaderboard.

I love how easy it is to navigate Goldenbet. Whether I’m betting on horses or spinning the slots, everything is intuitive, and the platform runs perfectly on my phone.

Goldenbet’s instant win games are my favorite for quick, thrilling sessions. I can hop in during a break, play a few rounds, and enjoy the rush of a quick win.

I wasn’t a big fan of slot games until I tried Goldenbet’s slot races. The competitive format makes each spin more engaging, and I’ve found myself coming back again and again.

Frustrating and Unacceptable Service from Goldenbet – Over 10 Days for Verification, Withdrawal Blocked

I am writing this review to express my deep dissatisfaction with the service I have experienced from Goldenbet. It has been over 10 days since I submitted a video for account verification, and I am yet to receive any concrete feedback or update on its status.

Every time I reach out to the support team, I am met with vague responses stating that my account is “still under review” and that I should “wait for verification.” No further explanation is provided, and no timeline is offered. When I try to clarify the situation through the live chat, I am told to verify my account… which is exactly what I have been waiting to do for more than 10 days now.

This lack of transparency is particularly frustrating because, without this verification, it is impossible for me to withdraw my money. I am essentially locked out of accessing my own funds due to this never-ending verification process. If additional time or specific documents are required, this should be communicated clearly to the user. Instead, I am caught in a frustrating loop with no real progress or solution in sight.

I understand that verifications can take time, but it is unreasonable to leave a customer in the dark for so long, especially when it directly impacts their ability to access their funds. This experience has seriously damaged my trust in Goldenbet, and I am beginning to question whether this is the kind of service I want to continue using in the future.

I hope this review pushes the team to take immediate action to resolve this issue and to provide a more efficient and transparent verification process for their customers, so that situations like this do not occur again.

I stumbled upon Goldenbet while looking for a new betting platform, and it’s packed with variety. Jumped into the live casino first—dealers keep it lively, and the game selection is broad. Sports in-play betting keeps me on my toes, especially during football season. A good all-rounder.