Expekt Spielothek

Great casino for players from Finland. Good game selection fast and professionally functioning support. Verification was super fast (30 minutes or so). I managed to get a super hit on Book of Power and made a withdrawal of 2,5k€. I only made one deposit so I knew they might make a manual check to my account. Waited i a bit and contacted chat support. No hassle there, got a reply from support that they will put my withdrawal next in line, and boom! 5minutes later it landed in my bank account. Got nothing bad to say about their practices being fair and professional.

The site took a little long to load, maybe they could improve this a little. Also, play n go runs lower ~94ish rtp (the industry standard in present-day). Maybe they could also use more vivid colors on the site.

Deposits and withdraws work fine. That's pretty much it. That's all positive they have on their site. They have lots of slots also, but bad rtp. Basically nothing good about this site.

They often settle bets wrongly, and sometimes they don't wanna fix them. So you basically just lose your money probably if you play sports betting. Also their customer service is not professional at all.

Playing on android I find that the user interface and design is as good as any other site. Sports is very prominent at Expect and they have genuine good odds which will change in real time. You can take the price or wait on the ponies and make side bets on the soccer. Easy site to use and play.

That they offer you absolutely no customer service. I really enjoy that Im totally on my own. I mean if you have any issue, you just wont get that issue fixed, because there's nobody to help you

Games laggy, opens every game full screen, no customer service, greedy, long payouts, you can't withdraw money until you are verified which takes up to 1 month. Bad Casino, stay away!

Lots of games, offers, etc. They even have a live betting section which is pretty interesting. I tried their mobile casino and it’s working fine, not great. No major concerns though I only mostly just play slots here and for only short periods of time.

Kinda petty but I’m not a fan of their colour palette, too distracting if you ask me. Very few withdrawal methods and they have deposit fees when you use credit cards and I do. I also wondered why their ‘live’ chat isn’t responding and I found out that it’s not a 24/7 service. I EXPECTED more, to be honest.

Liked their bright orange theme! The site looks so energetic and lively. Played a couple of games in their live casino and so far, so good. It’s helpful that they grouped their slot games by theme too, it’s easy for me to find the fantasy slots that I like

They don’t really offer an impressive number of slots, if you know what I mean. I’ve played in less enticing-looking casinos with more choices of slot games. They can step up on chat support too. If you weigh everything about this casino, it’s a pretty average. -BS

They have a lot of casino games I can give them that. But that’s about it. I have more things to say negatively due to what I have experienced with this site.

The quality of their games is overshadowed by how weak this site’s overall quality of service and “fun”. I agree with the guy before me that players cannot get their free spins or any other welcome bonuses when the site is down for maintenance or for whatever reason. I also tried to contact their chat support, but I only got a reply 12 hours after my complaint! Some site you guys are running eh?

Many different slots, live casino and other games to play. User interface is okay. Many cool promotions with free spins if you deposit. Really nice if you are credited them. Some bonuses are good, some are not that good, but I am mostly satisfied.

The site refuses to credit free spins from promotions when their payment system is down. To receive free spin all customers had to deposit 500 NOK before midnight. Skrill was down, and credit card didn't work for others, but Expekt refuse to honor their promotion. Customers shouldn't lose out because the casino is having problems. That is not OK, especially not when one is a a VIP customer. They just refer to their rules, but that is not OK, especially when the problem could be fixed easily if they told players to deposit the amount needed to get the free spins the day after. Very strange behavior.

Not bad casino. I had a good experience here.
Promo bonuses are good, interface is useful and payouts are fast...

Something wrong with customer support. I can work better. Hire me :)

ATTENTION! I can only advise against Expekt!
Its a really bad bookmaker/casino!

On my first deposit I claimed the 100% bonus.
The bonus was credited separately from the real money on the account.
When you play a slot with bonus, the balance changes back and forth between real money and bonus money after each spin. You get totally confused... I've never seen such a strange Bonus before....
Few days ago, i received an email again for a 10% cashback bonus from Expekt and have signed up for it. After that i made some deposits (total of 250€) but i had no luck and coulnt win anything.
On the next day i wanted claim my cashback (25€)... but I didnt get the bonus. The support tell me that I allegedly didnt sign up for the promotion. But I'm 100% sure I did!!
The support could not really help me also. He didnt believe, that I signed up for the bonus...

But I know the problem was at Expekt and not at me!
Either there was an error on the page/server, or it was just an excuse not to give some players their cashback bonus.

If Expekt would be a good casino, the support have could given me the Cashback manually yet.
But now I think, they only are scammers.
If I'll not hear anything news from support in the next days, I'll close my Expekt account.

So I hope you will not make the same mistake like me!!
Dont deposit and play there.
There are so much other bookmaker/casinos which are better than Expekt.

They dont have customers service at all. Three times my winnings havent been credited my account resulting me wait for weeks for techsupport to figure it out. No compensation was made on any of the three events. Not a trustworthy online casino.

Good site with visa for withdrawal which I see as a good sign. No glitches and a smooth experience as well.

Bad cutomer service. Definately bots and cheap AI at that. Every casino needs real people as there are so many possible problems that can happen.

Live chat is either a bot or just unresponsive. I need much more from a casino than they offer at Expekt. They used to be great about 2 years ago but this is not a casino that I trust with my cash.

When I first joined Expekt, I deposited 100SEK but never got my bonus credited and after some mails they never replied. After a while I came back and saw they had live chat (1 year later) and addressed them the issue. We came to an agreement if I would make a 100SEK deposit I could get the 500% bonus as promised and I got it. I need to give them kudos for that!

Document verifying went superfast, so fast that after 2 minutes it got verified. I was in the live chat at the moment of uploading the documents. The support agents are very helpful and kind and will sort anything out.

They have good arrange of slots, from BTG to WMS. Makes me going to around stay here especially for the Bonanza. :D

The only thing that I did not test yet is the withdrawal but let's hope for that soon.

This site is worth 10 stars out of 10. :)

Too many unresolved issues.
Terrible support
Funds are not getting credited to your account
Low sport odds compared to competitors

Expekt provide a nice comical effect and look using Ruud Gullit as their poster boy. Both Ruud Gullit and Expekt had their glory days late 1990s and in the early 2000s.

Expekt has no competence in service, betting or how transactions should work.

I have been met with mad and angry agents in the chat, which seems to have little or no interest in helping me with my deposit.

I have send in all documentations on who I am; Driver License, Address documentation, bank card, letters etc. Think I have uploaded approximately 15 different photos.

I would recommend everyone who like their money to stay away, they are slow and try to trick you with their slow and poor service!

I first learned about Expekt casino a year ago when I was searching a casino to play after the recent capital control enforce we had in Greece so we could not deposit to foreign licensed casinos with paysafe card or debit cards. Expect had two very serious advantages, first of all they have greek gaming license from the Greek government so I can play legit here and second I could use all deposit options I have. One odd think is that the Expekt casino which operates in Europe is owned by Betclick group but in Greece is operated by Magic Services Ltd.

When I first visited the site I saw that they had many slots providers including my favorites NetEnt, Microgaming and WMS. I was especially happy about the WMS slots since I was playing a lot of Raging Rhino then, chasing a very big win to it. Also the casino had many promotions and depositing bonuses which you could claim them almost every day of the week, which is a big plus for me since I like playing with depositing bonuses since I do not deposit big amounts usually. Also most of the bonuses have a good wagering requirement of 40 times the bonus amount.

Unfortunately there were many negatives about this casino. The slots were many times laggy and unplayable or even not opening. Also the bonuses many times were not given automatically when you entered the bonus codes but you had to ask them from the live chat to give them manually. This would be fine if you could find the live chat working since it could be closed for over 2 days and the email support was very slow. So many times I deposited here, I played the balance I had deposited and the bonus would be in my account in one or two days.

Of course I could not continue to play here for a long time under these circumstances. At least I had the huge win I was chasing on Raging Rhino.

How fast my deposits were taken, Chat is easy to access

How they keep denying my withdrawals to my deposit source. Their customer service on the chat is helpless. They provide absolutely no support or knowledge. The entire withdrawal process has been a huge headache. They're happy to take my money, but when my withdrawals are not working, they could care less. Every 6 days my withdrawals get sent back. If I try withdraw to the same account via Bank Transfer, they deny it saying its a different source, even when they suggest me to do this route for withdrawals.

Absolutely useless site, scam site and they just take my money. I want my deposits back because they refuse to process my withdrawals.

Choice of games is why I chose this casino in the first place.

Extremely slow games.

I know you can have bad runs but it feels as if you're playing completely different slots to what I am used to. Very few small wins. No big wins.Its like a switch has been turned on to just take money as fast as possible and this was on low stakes of 0.40 a spin.

No bonus received on two deposits.

There is a permanently self exclude option in the responsible gambling section. I would advise people to use this and stay clear.

I tried there Thunderstruck 2, Mermaids Millions and Gonzo's Guest and the games payout is very low. Especially on Gonzo's Guest after multiple spins the game never gave me free falls.

I send a mail to Netent and I asked from them to close my account at the casino permanently.

I am member of Expekt at least over a year. I mostly played there sports bets. Expekt Casino offers different software providers. There are Microgaming, NetEnt, Amaya, Jadestone and Genesis Gaming softwares.

I played at this casino only once and I had bad luck on it. After I had some decent winnings from football accumulator bet ticket, I decided to play a few euros on casino. I played only with minimum bets, but still I did not have any good luck. Most of the time I won only small winnings, the bigger never came up and later I decided to end with this casino. After that, I still played a few times sports bets, until i switched to some other sports bet bookmakers.

I had once one withdrawal from sports, I think this could be the same as at casino since it is the same Expekt group. I received my money in the next 2 days. I did not have any problems during cash out, and I can not say anything bad about it.

Because I unsubscribe from their email promotions I do not know what they offer, what kind of promotions they run. But I think even if I would play there I would not take a bonus with me. I like to play sometimes without any bonuses attached so you can easily cash out after some big win.

I think this casino is trustfully, safe. While I was playing there all works fine at their casino without any problems. I saw here three open complaints and I don't know what to think. My experience was good at this casino, but yes, I did not have any big withdrawals. Anyway I think if you stick with all their bonus rules I don't think you will have any problems, it is a nice casino.

I Played there since I finished my 18 years old of age at sportsbook. Seriously I used to play poker here after my friends told me that poker can be profitable at all. I started the play poker for the very first time. I remembered that I had five hundred dollars which I started with 50 dollars only. Seriously I think that was only luck of beginner. But It was a very first bankroll which I had when play poker. This is second sports book which I played in my lifetime.

I can say only in positive way about this sports book because I never had any problems there to this day. I can say that they have pretty good payment department I never waited over 1 week for cash. I had many cash-outs there.

After all there was time for the casino. First time I played casino was 1 year ago. When they had to offer 400% bonus. It was a very good opportunity because Expekt is very solid company from Sweden. It is an 1 of oldest companies on the market. So we can trust them more than the other. Especially when you play on the big steaks. I saw a few complaints in the comments but I am sure if you follow on the terms you can't be cheated. It's really the company you can trust.

Few years ago they added some new networks to the casino. They had only the Microgaming stuff before. Now they added Netent, Amaya and Jadestone. Now I see only 25% bonus for the first time deposit or with 40x wager the bonus. This offer is very poor for me and I suggest to find another better one before you sign up or deposit money for the first time. My overall rating will be 8/10 cause bad bonuses.

- Very poor bonus for the first time customers 25 % up to 200 euros is something scary.

A few days ago I was looking for a casino in which I have not played yet. Besides that, I searched for a safe casino too, with fast cash-outs and possibly a casino where the minimum deposit is to 10 euros. Soon I find this casino. Expekt Casino has met all of these criteria.

This casino offer games from several software providers including NetEnt and Microgaming. But when I looked the bonus offer here at AskGamblers has stood only one bonus. Expekt has not even been a welcome bonus in the offer. I could not believe in what I see and I decided to make an account in the casino and to check it on their website. There I noticed that apart from casino they offer too, poker rooms, sports betting, live casino etc. For poker players the welcome bonus was of 200% on the first deposit. But for casino players there was only Monday bonus with bonus percentage of only 25%. I still could not believe that Expekt Casino does not offer a welcome bonus for new players. I decided to check that with their support.

I liked that they offer live chat support 24/7 and still more, the information that I've seen on their webpage where it said - live chat response time 6 sec. Soon I became convinced that their live chat is really fast. But their live chat operator has confirmed that they do not have a welcome bonus offer for new casino players. Of course that has affected to change my mind. I've decided that to not make a deposit here and to search for another casino that will, in addition to the criteria which I wrote at the beginning of the review, have a good welcome bonus offer too.

I have no doubt that the Expekt casino is good and safe, just they have a bad bonus offer. Just because of that I will rate this casino with a weak 6 stars.

Can't believe this casino ranked #6 and have superb 9 ratings on AskGamblers. There are 3 people who filed complaints above with their withdrawal and bonus issues but casino ignore there query just like that. I feel bad for these people who deposit there money only to get nothing. ... stay away...
This casino is clearly a SCAM.

Expekt casino is one of the best casinos. I play here every time when I want to deposit bigger amount and I want to be safe. For me the most important thing for one casino is that he is safe and secure and when I deposit my money here I know that I won't be tricked and fooled. I am playing here a lot and I must say that their payout department is great. I use skrill (not only for this casino but for all my online transaction) and I never had any problem with expect. All my withdraw was processed within 24 hours and in most of times it was 2 or 3 hours. So with that I am completely satisfied. Another great thing with this casino is language. I was thrilled when I find out that they offer Croatian. ( I am from Serbia but that is almost same language ) I mean it isn't a big problem when casino offer only English because I learned all that I need but it is nice when you see that casino take care about costumers from your country or area.

Their games are also great. They offer all great games which you can find online. So you don't need any other casino, all good games are here. It means that they offer net ent and microgaming - it's all you need :)

Bonuses are one of the lack for this casino. I understand that this is serious casino and they don't need to attract new costumers with bonuses but something better than 100% bonus on first deposit will be nice. A least for us who play here a lot. It was a time when I was losing money here a lot, I played blackjack and in one day I lost 350 euro next day about 100 and day after also 100, after that I expected some free spins on my mail or something like that, because I roll over a big money but nothing and this is my only bad experience with this casino.

Another lack is customer support , at least customer support on Croatian. They are not helpful at all, and they just know to answer only by the book.